PRIMERGY BX620 S2, User Manual

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PRIMERGY BX620 S2 Server Blade User’s Guide
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9.2 Troubleshooting
This section explains the resolutions when the server is not running properly or when
error messages are displayed.
For each situation, refer to the following. If the problem is not resolved after performing the following
troubleshooting, contact an office listed in the "Contact Information" of "Start Guide".
When contacting an office listed in the "Contact Information" of "Start Guide", refer to "9.9.1
Maintenance Service" ( pg.274) and collect the required information.
• Hardware problems:
"9.2.1 Hardware Troubleshooting" (pg.241)
• Error messages:
"9.2.2 Error Messages" (pg.246)
• Software problems:
"9.2.3 Software Troubleshooting" (pg.249)
9.2.1 Hardware Troubleshooting
This section explains hardware related troubleshooting. If the server does not operate properly or if a
failure is suspected, check the following.
For optional devices, refer to the manual included with the optional device.
■
Chassis
●
The main power of the chassis does not power on, or the power LED on the
front of the chassis does not light up
• Check to see whether the power cable of the chassis is properly connected to the outlet.
For instructions on connecting the power cable, refer to "Start Guide".
• The main power of the chassis may be turned on within 2 minutes after the power cable was
connected. Turn the power on after 2 minutes has lapsed.
■
Server Blade
●
The server blade is not turned on, or the power LED on the front of the server
blade does not light up
• Check whether the server blade is securely installed in the server blade slot of the chassis.
• Check whether the main power of the chassis is turned on.
• Check to see whether the power cable of the chassis is properly connected to the outlet.
For details, refer to "Start Guide".