Nustep TRS 4000, Service Manual

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TRS 4000
support@nustep.com - (800) 322-4434 - (734) 769-3939 x 5
support@nustep.com - (800) 322-4434
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HOW TO OBTAIN CUSTOMER SUPPORT AND PARTS
Identify the problem.
Speak with the person who reported the problem to get a good understanding of the problem.
Verify the problem on the NuStep stepper.
Use this manual to verify and/or service the problem and/or determine what parts are required.
Record the serial number of the NuStep stepper and the cumulative steps taken.
The serial number is located at the top end of the electronic tube directly behind the display.
The display has a “stepmeter” that shows cumulative steps. To show the steps, press and hold
the reset button and then press the “up” arrow while continuing to hold the reset button.
Read the cumulative steps across the HEART RATE, METS/WATTS and WORKLOAD LCD
screens. There will be a total of 9 digits and the value is displayed for 5 seconds. Repeat if
necessary.
Contact Customer Support at NuStep Inc.
To support our customers better, you must have the serial number, cumulative steps,
complete description of the problem, and part or item number(s) required to service the
problem for our product specialists.
Our Product Specialists are ready to help you 8:00 a.m. - 4:30 p.m. EST.
Email, Call, or Fax Customer Support at:
Email
support@nustep.com
Phone: (800) 322-4434 or (734) 769-3939 x 5
Fax: (734) 769-8180
Address: NuStep Inc.
5111 Venture Dr. Ste. 1
Ann Arbor MI 48108-1654
International customers may obtain customer support by contacting their local NuStep distributor.
NuStep
®
is a registered trademark of NuStep, Inc.
United States Patent Nos. 5,356,356, 6,361,479 B1, 6,042,518, 6,666,799, D359,777, D421,075, and
other patents pending.
TRS4000 Service Manual P/N 41904B
Copyright May 2005 by NuStep, Inc. All rights reserved.
The information in this manual is the most current at the time of printing. Due to our commitment toward
continuous improvement, specifications and descriptions are subject to change without notice. No part of
this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, for
any purpose without the express written permission of NuStep, Inc.
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