NEC Super Script 4400, Maintenance Manual

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8 Superscript 4200N and 4400 Series Maintenance Guide — Addendum
Appendix E
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ESSAGES
This appendix is new to the Maintenance Guide.
T
ESTING
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ESSAGES
Self-tests and power-on self-tests check the printer for problems. Problems identified by these tests are displayed
as messages on the controller board LEDs and operator panel. A specific self-test can be started from the operator
panel while the printer is in service mode.
Messages Displayed by the Controller Board LEDs
The controller board has 4 LEDs for indicating self-test errors. Should any of these LEDs be illuminated, the board
must be sent to NEC for repair.
However, one type of error may be resolved without sending in the board. If the LED labeled LED0 is illuminated
and the rest are not, the problem may be resolved by re-installing the SIMMs or replacing them.
Messages Displayed by the Operator Panel
The operator panel displays messages as numbers. The table shown below cross-references those numbers
displayed by the 4200N and 4400 Series with a description of the error.
note:
Error messages displayed by the operator panel are not the same as the error messages that are printed
on pages during a failed print job.
Message Description Corrective Action
0001 Detected vs. reported RAM mismatch Re-installing the SIMM modules or replace them
0002 Error in SIMM Bank A Re-install or replace both SIMMs for Bank A
0003 Error in SIMM Bank A Re-install or replace both SIMMs for Bank A
0004 Error in SIMM Bank B Re-install or replace both SIMMs for Bank B
0005 Error in SIMM Bank B Re-install or replace both SIMMs for Bank B
0006 Error in SIMM Bank A Re-install or replace both SIMMs for Bank A
0007 Error in SIMM Bank B Re-install or replace both SIMMs for Bank B
0008 NVRAM error Replace controller board
0009 NVRAM error Replace controller board
0010 DMA error Replace controller board
0011 DMA error Replace controller board
0012 DMA error Replace controller board
0013 True Res error Replace controller board
0014 True Res error Replace controller board
0015 Network Interface Card (NIC) error Replace NIC
0016 Hard Disk error Replace Hard Disk
0017 Hard Disk error Replace Hard Disk
0018 Hard Disk error Replace Hard Disk
0019 Hard Disk error Replace Hard Disk
0020 Print Engine error Replace engine or call for service
0021 Print Engine error Replace engine or call for service
0022 Print Engine error Replace engine or call for service
0023 Print Engine error Replace engine or call for service
0024 Boot Flash error Replace boot flash
0025 Boot Flash error Replace boot flash
0026 NIC Share Memory error Replace NIC
0027 SCSI error Replace controller board
0028 SCSI error Replace controller board
0029 NIC error Replace NIC
0030 NIC error Replace NIC
0031 NIC Shared Memory error Replace NIC
0032 NIC Shared Memory error Replace NIC
0033 Device being tested was not detected This error is specific to the type of self test performed.