Conference
Description
Conference lets an extension user add additional inside and outside callers to their conversation. With
Conference, a user can set up a multiple-party telephone meeting without leaving the office. The CPU
provides 32 conference ports, allowing any number of internal or external parties to be conferenced
together for a limit of 16 parties. This means that one extension can conference up to 31 internal
and/or external parties together (the originator would be the 16th party reaching the maximum of 16).
While this Conference call is active, another user can initiate a separate Conference also for a limit of
16 parties, or any number of conferences can be initiated with any number of parties (up to 16) until all
32 Conference ports are busy.
Conditions
• Split allows a user to alternate (i.e., switch) between their callers in Conference. This allows a
dispatcher, for example, to control a telephone meeting between themselves, a customer and a
service technician. The dispatcher can meet together with all parties, privately set up a service
strategy with the technician and then meet again to set the schedule.
• Split cycles through the Conference in the same order in which the Conference was initially set up. If
a user places an outside call, conferences extension 200 followed by extension 201, Split cycles
from the trunk, to 200 and finally to 201. The Split cycle then repeats.
• If a user’s extension has Barge-In ability enabled, they can also Barge-In on an established
Conference. This permits, for example, an attendant or supervisor to join a Conference in an
emergency. It also allows a co-worker to leave a conference - and then rejoin the telephone meeting
when it is convenient to do so.
If a user’s extension has Barge-In monitor enabled (PRG 20-13-10), they can Silent Monitor a
conference already in progress (PRG 99-01-49 option 49 must be set to 1).
• A Class of Service option is available which allows or denies an extension user from automatically
setting up a Conference/Tandem Trunking call upon hanging up the telephone.
• An extension with Barge-In ability can Transfer a call into an existing Conference. This allows, for
example, an attendant to locate co-workers and then Transfer them into an existing telephone
meeting. There is no need for the attendant to locate all the parties at the same time and
sequentially add them into the Conference. Transfer Call Into Conference Code (624).
• When set for Conference, with an active call, the user presses
Conf
softkey or
Conf
key (PRG
15-07 or SC
751
: 7), places a second call, then presses Conf twice. All the calls are then
connected.
• Users can Barge-In on a Conference call if allowed in programming.
• Define the outgoing call options for each trunk and user.
• Set up a Conference with a co-worker in your immediate work area.
• DISA users may use the Barge-In feature on a Conference call if they know the service code and
are permitted in their DISA Class of Service.
• Meet Me Conference lets an extension user set up a Conference via Paging.
• Meet Me Paging lets an extension user set up a two-party meeting via Paging.
• A user can set up an Unsupervised Trunk-to-Trunk Conference and then drop out of the call,
allowing the remaining parties to continue the conversation. Establish two trunk calls press
Hold
key
and dial
#8
.
• The system allows a call to be transferred into a Conference call.
• When the Conference Originator hangs up with a conference on Hold, or when trying to add another
caller, all internal calls are dropped.
SL1100
ISSUE 2.0
1-174
Conference
C
Summary of Contents for SL1100
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