Document Revision 1
Electra Elite IPK II
2 - 310
Direct Inward System Access (DISA)
25-04-01
VRS/DISA Transfer Ring Group With No Answer/Busy
Set the operating mode of each DISA trunk. This sets what happens to the call when the DISA
caller calls a busy or unanswered extension. The call can either disconnect (0), transfer to an
alternate ring group destination, In-Skin/External Voice Mail, or Centralized Voice Mail.
Ring Groups:
1~100
102 = In-Skin/External Voice Mail
103 = Centralized Voice Mail
25-05-01
VRS/DISA Error Message Assignment
Assign the VRS message number to be used as the Automated Attendant error message. For
each VRS/DISA trunk that the VRS will answer, enter the VRS message (1~48) the outside
caller hears if they dial incorrectly. If you enter 0 (i.e., no error message), the call reroutes
according to Program 25-03 and 25-04. For each trunk, you make a separate entry for each
Night Service mode.
25-06-01
VRS/DISA One-Digit Code Attendant Setup
Set up single digit dialing through the VRS. This gives VRS callers single key access to
extensions, the company operator, Department Calling Groups and Voice Mail. For each VRS
message set to answer outside calls (see Program 25-02 and 25-05), you specify:
H
The digit the VRS caller dials (0~9,
,
, #). (Keep in mind that if you assign destinations to digits,
outside callers will not be able to dial system extensions, starting with that digit.
H
The destination reached (eight digits maximum) when the caller dials the specified digit.
The destination can be an extension, a Department Calling pilot number or the Voice Mail
master number. A one-digit code can be assigned for each Automated Attendant message.
25-07-01
System Timers for VRS/DISA - DISA Dial Tone Time
After answering the DISA trunk, the system waits this interval (0~64800 seconds) for the caller
to dial the first digit of the password. If the caller fails to dial within this interval, the system drops
the call.
25-07-02
System Timers for VRS/DISA - VRS/DISA No Answer Time
A DISA caller can ring an extension for this interval (0~64800 seconds) before the system sets
the call as a Ring No Answer. After this interval expires, the call follows the programmed Ring
No Answer routing. (Refer to Program 25-04 in the Electra Elite IPK II Programming Manual.)
25-07-07
System Timers for VRS/DISA - DISA/Tandem Trunking Long Conversation Warning Tone
Time
Determine the length of time a DISA caller or any automatically transferred trunk-to-trunk (such
as Tandem Trunking) conversation can talk before the Long Conversation tone is heard
(0~64800 seconds).
25-07-08
System Timers for VRS/DISA - DISA/Tandem Trunking Long Conversation Disconnect
This timer determines how long the system will wait before disconnecting a a DISA or any
automatically transferred trunk-to-trunk (such as Tandem Trunking) call after the Long
Conversation tone is heard (0~64800 seconds).
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