NEC ELECTRA ELITE IPK II, Features And Specifications Manual

Page: 280 / 996

Document Revision 1 Electra Elite IPK II
2 - 258 Department Calling
20-13-06 Class of Service Options (Supplementary Service)- Automatic Off-Hook Signaling
In an extension's Class of Service, allows a busy extension to manually (0) or automatically (1)
receive off-hook signals.
20-13-14 Class of Service Options (Supplementary Service) - Department Calling
In an extension’s Class of Service, allow (1) or prevent (0) extensions from receiving
Department Calls when the pilot number is dialed.
22-02-01 Incoming Call Trunk Setup
If you want a trunk to be a DIL to a Department Group, assign Service Type 4 for each Night
Service Mode. Refer to PGM 22-07-01.
22-07-01 DIL Assignment
For each trunk assigned Service Type 4 in 22-02-01 above, assign the DIL destination as the
Department Group pilot number (as assigned in Program 11-07-01).
Department: Groups 1~64
24-02-05 System Options for Transfer - Transfer to Busy Department Group Recall Timer
After a trunk is unscreen transferred to a busy Department Group, this timer will start. If the call
is not answered, it will recall the originator. Determine how long the call should ring before
recalling (0~64800 seconds).
24-02-08 System Options for Transfer - Delayed Transfer Timer for All Department Groups
Determine how long a call should ring a Department Group before transferring the call (0~64800
seconds).
24-05-01 Department Group Transfer Target Setup
Assign the Speed Dial bin to each Department Group to hold the destination for the immediate
automatic transfer of ICM and transferred calls to the Department Group feature.
Operation
To call a department group:
1. Go off-hook.
2. Dial department’s extension number.
The system routes the call to the first free telephone in the department group.
3. Optional: To manually ring all members of the group, dial the single digit service code assigned for
All Member Ring (Program 11-16-10).