NEC ELECTRA ELITE IPK II, Features And Specifications Manual

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Document Revision 1 Electra Elite IPK II
2 - 146 Caller ID
Temporary Memory
An unanswered call will cause the Call History key (PGM 15-07 or SC 751: 08) to flash, indicating a new
call has been placed in the temporary memory. If enabled in programming, the telephone’s display will
show “CHECK LIST”.
This Caller ID data from the temporary memory can be saved in either Abbreviated Dial bins or in
One-Touch keys making them available for placing future calls.
Outputting Caller ID Data
The system includes the Caller ID data on the SMDR report. The report provides the incoming call’s DN
in the DIALED NUMBER field. The CLASS field shows PIN (just like all other incoming calls).
Caller ID data can also output to a PC or other type of computer through a CTA Module. This allows for
off-line database lookups. In a customer service department, for example, the computer could search for
a caller’s records and display their account status even before a customer service representative picked
up the telephone.
Caller ID Digits to Voice Mail
A Caller ID/ANI trunk can send Remote Log-On Protocol with Caller ID digits to the voice mail. When a
trunk ‘001’ receives the Caller ID as ‘12345’, the protocol becomes ‘
,,, 60001 , 12345 , ’.
Display Reason for No Caller ID Information
With Caller ID enabled, the system will provide information for analog calls that do not detect the Caller
ID information. If the Caller ID information is restricted, the telephone display will show “PRIVATE”. If the
system is not able to provide Caller ID information because Telco information is not detected, then the
display will show “NO CALLER INFO”.
Calling Party Number Information
When using the Electra Elite IPK II Wireless telephone, the system can provide the Caller ID information
for an external call if it is provided by the Telco.
Option to Enable Caller ID Name for SLT
System programming provides an option for single line telephones to display Caller ID.
Add Trunk Access Code to Caller ID with Electra Elite IPK II Wireless Phones
Electra Elite IPK II Wireless (DECT) telephones on the Electra Elite IPK II can hold incoming call history.
This history is created based on the Caller ID information element contained in the call’s Setup message
which is transmitted from the Electra Elite IPK II. This information allows users to return calls dialing the
number stored.