Electra Elite IPK II
Document Revision 1
Unified Messaging
2 - 871
24-02-02
System Options for Transfer - MOH or Ring back on Transferred Calls
Use this option to enable (0) or disable (1) MOH on Transfer. If enabled (0), a transferred caller
hears Music on Hold while their call rings the destination extension. If disabled (1), a transferred
caller hears ring back while their call rings the destination extension. For this option to work with
voice mail, the transferred call must be an unscreened transfer.
Assign Trunks As Automated Attendant Trunks - Method 1
22-02-01
Incoming Call Trunk Setup
Assign Service Type 4 to each trunk you want to ring into Voice Mail as a Direct Inward Line
(DIL).
22-07-01
DIL Assignment
Assign the master/pilot number of the voice mail group from Program 11-07-01 as the DIL
destination. If all Voice Mail ports are in the same unique Extension (Department) Group (see
Program 16-02 above), the DIL will ring another Voice Mail port if its assigned port is busy.
Assign Trunks As Automated Attendant Trunks - Method 2
22-02-01
Incoming Call Trunk Setup
Assign Service Type 0 to each trunk you want to ring into Voice Mail as a normal line.
22-04-01
Incoming Extension Ring Group Assignment
Assign Ring Group 102 for an In-Skin/External Voice Mail, or 103 for a Central Voice Mail as the
destination.
For Either Method:
22-04-01
Incoming Extension Ring Group Assignment
To enable Voice Mail Overflow, assign selected extensions to a Ring Group that will ring for
unanswered DILs to Voice Mail ports. In Program 22-06, enter 1 to enable overflow ringing.
22-08-01
DIL/IRG No Answer Destination
For Voice Mail Overflow, enter the Ring Group that unanswered DIL’s to Voice Mail will ring after
the DIL Call Waiting time (Program 22-01-04).
24-02-03
System Options for Transfer - Delayed Call Forwarding Time
Set the interval a transferred call waits at a forwarded extension before routing to the called
extension’s mailbox.
45-01-01
Voice Mail Integration Options, Voice Mail Department Group Number
Assign which Extension (Department) Group number is to be assigned as the voice mail group.
This program defines the Quick Transfer to Voice Mail destination. An entry of ‘0’ means there is
no voice mail installed. Department Groups: 0, 1~64
45-01-02
Voice Mail Integration Options, Voice Mail Master Name
Enter the Voice Mail master name up to 12 characters.
Summary of Contents for ELECTRA ELITE IPK II
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