Electra Elite IPK II
Document Revision 1
Department Calling
2 - 257
16-01-05
Department Group Basic Data Setup - Department Group All Ring Mode
Operation
Set if all members of the group should ring automatically (1) or through the use of the service
code (0) defined in Program 11-12-09. Selecting automatic will override the settings of Programs
16-01-03 and 16-01-04.
16-01-07
Department Group Basic Data Setup - Call Recall Restriction for STG
Set if a transferred call to the pilot number should recall (0) or camp on (1) to the busy or idle
Department Group.
16-01-08
Department Group Basic Data Setup - Queuing for Department Group Calls
To have Department Group calls queue when busy, set this entry to “1” (0 = No Queuing,
1 = Queuing) for a Department Group. This program allows entries of 1-32, however, the
system accepts any entry other than “0” as to allow queuing (only for ISDN trunks calls).
16-01-09
Department Group Basic Data Setup - Department Hunting No Answer Time
Set how long a call will ring a Department Group extension before hunting occurs.
16-01-10
Department Group Basic Data Setup - Hunt Type
Set the type of hunting for each Department Group:
0 = No Queuing
1 = Hunting When Busy
2 = Hunting When Not Answered
3 = Hunting When Busy or No Answer
16-02-01
Department Group Assignment for Extensions
Assign extensions to Department Groups and set the priority assignment.
Department Groups: 1~64
16-03-01
Secondary Department Group Assignment for Extensions
Use this program to assign extensions to multiple Department Groups and set the priority
assignment. Each Secondary Department Group can have up to 16 extensions assigned.
Department Groups: 1~64
20-06-01
Class of Service for Extensions
Assign a Class Of Service (1~15) to an extension.
20-09-07
Class of Service Options (Incoming Call Service)-Call Queuing
In an extension's Class of Service, turn off (0) or on (1) an extension's ability to have calls
queued if a call rings the extension when it is busy.
20-11-17
Class of Service Options (Hold/Transfer Service) - Set/Cancel Department Group Trunk-
to-Trunk Forwarding
In an extension’s Class of Service, allow (1) or prevent (0) an extension from using the
immediate automatic transfer of ICM and transferred calls to the Department Groups feature.
Summary of Contents for ELECTRA ELITE IPK II
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