NEC ELECTRA ELITE IPK II, Features And Specifications Manual

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Electra Elite IPK II Document Revision 1
IPK II In-Mail 2 - 491
IPK II In-Mail
Description
The Elite IPK II In-Mail is a low cost voice mail solution that mounts onto the CPUII. Its programming is
fully integrated with KSU programming. This system offers most voice mail system features customers
expect.
Automated Attendant automatically answers the system’s incoming calls. After listening to a customized
message, an outside caller can dial a system extension or use Voice Mail.
There are up to four Elite IPKII In-Mail voice mail ports available. Both 2- and 4 -port In-Mail systems
reduce the total station ports available by eight. Integrated Voice Mail enhances the telephone system
with the following features:
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Call Forwarding to Voice Mail
An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension
connect to that extension’s mailbox. The caller can leave a message in the mailbox instead of
calling back later. Forwarding can occur for all calls immediately, for unanswered calls or only when
the extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call
waits for the Delayed Call Forwarding time before routing to the called extension’s mailbox. This
gives the transferring party the option of retrieving the call instead of having it go directly to the
mailbox.
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Leaving a Message
Voice Mail lets a multiline terminal extension user easily leave a message at an extension that is
unanswered, busy or in Do Not Disturb. The caller just presses their Voice Mail key to leave a
message in the called extension’s mailbox. There is no need to call back later.
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Transferring to Voice Mail
By using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to the user’s
own or a co-worker’s mailbox. After the Transfer goes through, the caller can leave a message in
the mailbox.
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Live Record
While on a call, an extension user can have In-Mail record the conversation. The multiline terminal
user just presses the In-Mail Record key; the ESL user dials a code. Once recorded, the Voice
Messaging System stores the conversation as a new message in the user’s mailbox. After calling
their mailbox, a user can save, edit or delete the recorded conversation.
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Personal Answering Machine Emulation
A multiline terminal user can have their idle extension emulate a personal answering machine. This
lets In-Mail screen their calls, just like their answering machine at home. If activated, the
extension’s incoming calls route to the user’s subscriber mailbox. Once the mailbox answers, the