NEC ELECTRA ELITE IPK II, Features And Specifications Manual

Page: 309 / 996

Electra Elite IPK II Document Revision 1
Direct Inward Dialing (DID) 2 - 287
J
Vacant Number Intercept
If a caller dials an extension that does not exist or mis-dials, Vacant Number Intercept can reroute
the call to the programmed DID Intercept extension ring group or Voice Mail. Without Vacant
Number Intercept, the caller hears error tone after mis-dialing.
J
Busy Intercept
Busy Intercept determines DID routing when a DID caller dials a busy extension. If Busy Intercept
is enabled, the call immediately routes to the programmed DID Intercept extension ring group or
Voice Mail. If Busy Intercept is disabled, the call follows DID Camp-On programming.
J
Ring-No-Answer Intercept
Ring-No-Answer Intercept sets the routing options for DID calls that ring unanswered at the
destination extension. With Ring-No-Answer Intercept enabled, the unanswered call reroutes to
the DID Intercept extension ring group or Voice Mail after the DID Ring-No-Answer Time interval. If
Ring-No-Answer Intercept is disabled, the unanswered call rings the destination until the outside
caller hangs up.
Delayed DID
Delayed DID allows a user a pre-programmed amount of time to answer a call. If the call is not answered
within this time period, the system automatically answers the call. An outside party will hear a voice
message, music, or dial tone according to the following conditions:
J
If a VRS is installed, the system sends a pre-recorded message from the VRS.
J
If a customer-provided audio system (example: tape recorder) is connected, an error message or
music can be played for the caller.
J
If there is no equipment connected for an announcement, the system sends a unique dial tone to
the outside caller.
This feature is not available for the normal incoming call on ISDN trunks.
DID Intercept Destination for Each DID Number
With this feature the system allows you to program a DID Intercept destination for a DID number which
receives no answer or busy call. The system can be programmed to use a trunk ring group, the VRS or
the voice mail as the programmed destination. Each vacant number intercept for a DID number can have
two destinations. The first destination is for an invalid DID number, busy or no answer extension. The
second destination is for a no answer trunk ring group.
For busy or no answer intercept calls, a third destination can be defined in Program 22-12. If the first and
third destinations are programmed but the second destination is not, the incoming call goes to the third
destination after the first destination. If the first and second destinations are not programmed, but the
third destination is, the call goes directly to the third destination.
This feature works for DID trunks with a trunk service type 1 in Program 22-02. Other types of trunks
may use the DID table, but the DID intercept feature is not yet supported.