99
Define
Reasons
Prerequisites:
§
None
Where
§
Main Menu\Advanced\Site Types
Reasons
The reasons must be given when revaluing or devaluing a card or account, applying a discount, reimbursing returned goods
or when a user is reporting himself absent. The valid reasons for these actions can be declared here.
When creating a new valid reason the reason type must first be set, these are explained in the table below:
Reason Types
Absence
This reason is one of the possible reasons to be absent from work
or school in the used absent system
Deduct
Money is directly taken from the account or card via the Inepro
Back Office Manger. This reason will describe why.
Discount
The reason that the user has received this discount
General
All other events
Reload
Money is directly added to the account or card via the Inepro Back
Office Manger. This reason will describe why.
Return
The user returns a product or denies a service and wants his
money back. This reason will describe why.
Reason
Reason Type
One of the Reason Types as described in the table above
Reason Code
An arbitrary code assigned by the employee to identify the
reason.
Description
A description of the reason.
External ID
Absence Reason are often taken from an external absence
system, this ID should be the same as the ID in the external
system and may be used to synchronise between the two
systems.
Summary of Contents for Back Office Suite
Page 2: ......
Page 9: ...Introduction PartI ...
Page 11: ...3 Overview IBOS Overview IBOS ...
Page 12: ......
Page 13: ...Hardware Installation PartII ...
Page 20: ......
Page 21: ...Software installation PartIII ...
Page 38: ......
Page 39: ...Steps PartIV ...
Page 120: ...112 Inepro Back Office Suite Steps Image 1 Image 2 Image 3 ...
Page 149: ...Advanced Tasks PartV ...
Page 153: ...145 Replacing a server PayCon Server ...
Page 157: ...Terms Concepts PartVI ...
Page 159: ...Configuration PartVII ...
Page 177: ...169 Import Data If the installation was successful the final screen of the installer is shown ...
Page 179: ...171 Import Data The following screen will appear ...
Page 206: ......
Page 207: ...Change Interface Settings PartVIII ...
Page 209: ...USB Stick Procedure PartIX ...
Page 211: ...Balance Scheduler PartX ...
Page 214: ......
Page 215: ...Scheduled Tasks PartXI ...
Page 218: ......
Page 219: ...Troubleshooting PartXII ...
Page 234: ......
Page 235: ...Glossery PartXIII ...
Page 238: ......
Page 239: ...Appendices PartXIV ...
Page 244: ...236 Inepro Back Office Suite Appendices ...
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