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Chapter 7. Solving Problems
Computer problems can be caused by your notebook computer, the
SelectaDock base, the docking station, or the software used. To
simplify diagnosing problems, first isolate your problems to the
hardware unit, such as the computer, SelectaDock base, or docking
station. Then, if the problems are found to be caused by the docking
station, further analysis can be done to single out the cause by
running diagnostics or using troubleshooting guides. To help you
perform this isolation job, a step-by-step procedure is provided at the
beginning of this chapter.
Most problems can be diagnosed and solved with the assistance of
the self-tests and the diagnostics programs of your computer. By
using these diagnostic programs, you may be able to solve the
problem yourself or provide problem information to get your problem
unit fixed quickly. Make a note of all error messages, and be
prepared to give them to the service representative if you need to call
for service.
The troubleshooting charts and other information in this chapter will
help you do whatever corrective actions need to be taken for the
docking station problems.
Important
This book is to be used for the problems caused by the docking
station only. For problems caused by products other than the
docking station, use the documentation for that product.
The tests in this chapter are designed to test IBM products only.
Other products may cause misleading error information or incorrect
computer responses. Refer to the instructions supplied with those
products for testing information.
Copyright IBM Corp. 1996
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