IBM SelectaDock II, User Manual

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Getting Service
Important
When you request repair service, be sure to send your computer
and the docking station with the security key, if necessary.
Note: Even during the warranty period, you may be responsible for
repair costs if the product was damaged due to misuse,
accident, modification, unsuitable physical or operating
environment, or improper maintenance by you.
To obtain warranty service for the docking station, call the IBM Help
Center. See the statement of limited warranty on page 144.
Before requesting service, make sure the problem source is the
docking station. See “Isolating a Problem Unit” on page 85.
To get quick and efficient service, provide as much information as
possible, such as:
Error messages
Error codes
Recurring or intermittent errors
It also helps if you can describe how to re-create the problem, and
how the system operates free of errors.
For your convenience, write down service phone numbers here:
108
IBM ThinkPad SelectaDock II User's Guide