225 ENGLISH
20. Troubleshooting
No image displayed on the monitor after starting up normally.
Possible Reasons:
−
No VGA or HDMI connections.
−
Connection cable is damaged.
−
Input mode of the monitor is incorrect.
Steps:
1.
Verify the device is connected with the monitor via a HDMI or a VGA cable.
2.
If not, please connect the device with the monitor and reboot it.
3.
Verify that the connection cable is good.
4.
If there still is no image display on the monitor after rebooting, please check if the connection cable
is good and change a cable to connect again.
5.
Verify that the Input mode of the monitor is correct.
6.
Please check that the input mode of the monitor matches with the output mode of the device (e.g.
if the output mode of the NVR is HDMI output, then the input mode of the monitor must be the
HDMI input). And if not, please modify the input mode of the monitor.
7.
Check if the fault is solved by Steps 1 to 3.
8.
If it is solved, finish the process.
9.
If not, please contact the engineer from our company to do the further process.
There is an audible warning sound “Di-Di-Di-DiDi” after a newly bought NVR starts up.
Possible Reasons:
−
No HDD is installed on the device.
−
The installed HDD has not been initialized.
−
The installed HDD is not compatible with the NVR or is broken down.
Steps:
1.
Verify that at least one HDD is installed in the NVR.
If not, please install the compatible HDD.
Note:
Please refer to the <Quick Operation Guide> for the HDD installation steps.
If you don’t want to install a HDD, select: Menu>Configuration > Exceptions and uncheck the
<Audible Warning> checkbox of <HDD Error>.
2.
Verify if the HDD is initialized.
