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Trouble

s

hooting

248

6

6.6

Troubleshooting When Work-
ing in a TCP/IP Environment

This section describes the causes and verifications of troubles that may occur in a TCP/IP
environment, as well as the actions to be taken for their solutions. For information about
problems in other environments, refer to the manual contained on the Software Pack CD-
ROM supplied with this printer.

6.6.1

For Windows 95/Windows 98/Windows Me

When Printing is Disabled

The table below lists actions to be taken when you click [Printers] in [Settings] of
the [Start] menu, and the printer status appears as [Unable to print (Network
Error)] in the window displayed.

Cause

Verification

Action

The printer and computer
are connected to different
networks.

Check with the network system
administrator to verify that the
network connecting the host
computer with this printer is
linked via a router or gateway.

Connect this printer
directly to the network to
which the computer is
connected.

An error has occurred in
the network between the
host computer and this
printer to disable connec-
tion.

[Unable to print (Network Error)]
is displayed.

Ask the network system
administrator to check the
network for errors.

Incorrect IP address for
this printer is input.

[Unable to print (Network Error)]
is displayed. Select [Properties]
from the [File] menu of the
printer icon, and then select
[Port Settings] on the
[Advanced] tab. Compare the IP
address in the [FX TCP/IP
Direct Print Utility Port settings]
dialog box with the IP address in
the "System Settings List". For
how to print the "System Set-
tings List", refer to "5.6 Printing
Report/List" (P.152).

Enter the correct IP
address specified for this
printer in the [IP address]
box of the [FX TCP/IP
Direct Print Utility Port
Setting] dialog box.

The printer is switched off
after a print instruction is
sent from the computer, or
a print instruction is sent to
this printer while it is
switched off.

[Unable to print (Network Error)]
is displayed. Check if this printer
is switched on.

Switch on the printer.

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Summary of Contents for DocuPrint C4350

Page 1: ...DocuPrint C4350 User Guide...

Page 2: ...to external shocks or if the power is accidentally cut off in a manner not following the methods listed in manuals or other documentations Fuji Xerox is not responsible for such data loss and any con...

Page 3: ...ions However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determi...

Page 4: ...ii DocuPrint C4350 Features The DocuPrint C4350 has the following features...

Page 5: ...iii For information about the setting items refer to the print driver s online help For how to use the On line Help and the contents refer to 4 2 2 Using the Online Help P 48...

Page 6: ...5 1 4 1 Enabling the Port 15 1 4 2 Enabling the SNMP Agent 16 1 4 3 Enabling the SMB Port and Protocol 18 1 5 About Allocation of Memories 20 Chapter 2 Installing the Print Driver 2 1 Overview 24 2 1...

Page 7: ...rinting Using a Form 54 4 5 Printing on Non Standard Size Long size Paper 55 4 5 1 Loading Non standard Size Paper 55 4 5 2 Setting Non standard Paper Sizes 57 4 5 3 Printing on Non standard Size Pape...

Page 8: ...erver and Port Numbers 99 5 1 5 Checking the Printer Settings 100 5 1 6 Items That Can Be Set for CentreWare Internet Services 101 5 1 7 Using CentreWare Internet Services 101 5 2 Mail Notice Service...

Page 9: ...ng 6 1 Type of Problem 184 6 1 1 Course of Action for Troubleshooting 184 6 1 2 Unusual Conditions 185 6 2 Clearing Paper Jams 188 6 2 1 Removing Jammed Paper in Trays 1 to 4 189 6 2 2 Removing Jammed...

Page 10: ...9 7 3 1 Basic Operations 289 7 3 2 Changing Common Menu Settings 290 7 4 List of Common Menu 291 Appendix A Main Specifications 298 A 1 Product Specifications 298 A 2 Output Sizes Supported by Finishe...

Page 11: ...on the Driver CD Kit CD ROM supplied with the printer Emulation Setup Guide PDF This guide explains how to set ESC P HP GL HP GL 2 and PCL emulation modes Emulation Settings Guide are stored on the D...

Page 12: ...as how to set up this printer so that it can be used Chapter 2 Installing the Print Driver This chapter explains how to install the print driver Chapter 3 Basic Operations This chapter explains names...

Page 13: ...The cross reference is within this guide Refer to xxx The cross reference is not within this guide Indicates the name of a folder file application or CD ROM Indicates the name of a menu command window...

Page 14: ...fully to avoid any dangerous acts A symbol for items that must be performed Follow instructions carefully to carry out these essential tasks For Installation Relocation Do not place the machine in a h...

Page 15: ...nying diagram shows the minimum clearances required for normal operation consumables replacement and maintenance to ensure your machine operates at the maximum performance Your Xerox representative wi...

Page 16: ...range 15 85 no condensation Humidity should be 47 5 or below at 32 C and temperature should be 27 8 C or below at 85 humidity Sudden temperature fluctuations can affect copy quality Rapid heating of...

Page 17: ...mount of current that can generate heat and eventually cause fire over an extended period of time Always use the power cord provided with your printer When an extension power cord is required always u...

Page 18: ...urrent if hit by lightning Water faucet or pipe whose electrical conductivity is broken by a non metal part If the power cord is broken or insulated wires are exposed ask our Customer Sup port Center...

Page 19: ...nger off this button 2 Lightly push the TEST button with a ball point pen etc The RESET button is popped up This completes the check of the breaker 3 Again push the RESET button all the way in Be sure...

Page 20: ...ne configuration or modify any parts An unauthorized modification can cause smoke or fire This equipment is certified as a Class 1 laser product under IEC825 1984 This means that the machine does not...

Page 21: ...do it slowly If pulled out with too much force the tray can hit and injure your knees When removing jammed paper make sure that no pieces of torn paper are left in the machine A piece of paper remain...

Page 22: ...onment away from an open flame and out of direct exposure to sun light When using consumables read and observe operating instructions and safeguards given on the package and container Post consumer to...

Page 23: ...moved to the right direction If you push the safety switch with a coin or a screw driver the machine starts operation and it may cause you to get an injury Do not staple document with punched holes e...

Page 24: ...ng and Caution Warning and caution labels are attached inside the printer to ensure safe use of this printer Read and follow the instructions carefully for your safety This label is located behind the...

Page 25: ...ents for this program Sleep Mode Feature This product has a power saving feature which switches the printer to the Sleep Mode automatically if the printer is on and not operated for a certain period o...

Page 26: ...ived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the...

Page 27: ...e permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of con ditions and the following disclaimer 2 Redistributions in...

Page 28: ...E OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or deriva ti...

Page 29: ...be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the cons...

Page 30: ...xxviii...

Page 31: ...er Environment Setting Flow 8 1 3 Setting the IP Address 9 1 3 1 Setting Flow 10 1 3 2 Setting Addresses 11 1 4 Setting the Port 15 1 4 1 Enabling the Port 15 1 4 2 Enabling the SNMP Agent 16 1 4 3 En...

Page 32: ...ble Parallel cable connection 2 2 Print Driver Installation P 25 Use the parallel cable which is optionally available from our company If any other parallel cable is used radio interference can result...

Page 33: ...dows XP Windows 2003 Since this printer supports TCP IP LPD you can send print data from the Win dows NT 4 0 Windows 2000 Windows XP Windows Server 2003 computer to this printer directly using the Ipr...

Page 34: ...P IP Direct Print Utility is Fuji Xerox software used to send print data from the Windows 95 Windows 98 Windows Me computer to the printer on the same network Ethernet interface directly without passi...

Page 35: ...are This printer is compliant with Novell s operating systems NetWare 3 12 3 2 4 11 4 2 5 5 1 and supports only the print server mode PServer for the bindery and NDS 4 11 or later In the print server...

Page 36: ...up the Printer Environment 1 AppleTalk Since this printer supports the AppleTalk protocol you can print from the Macin tosh using EtherTalk For how to use EtherTalk refer to the manual stored on the...

Page 37: ...IPP compliant printer from the Add Printer Wizard TCP IP is used as a transport protocol When printing from the Windows Me computer over the Internet you need to install the IPP port For how to insta...

Page 38: ...describes the printer environment setting flow Confirm the settings necessary for setting up the printer environment with reference to the chart below 1 For more information refer to the manual store...

Page 39: ...information about CentreWare Internet Ser vices refer to 5 1 Configuring the Printer from the Computer CentreWare Internet Services P 96 Depending on the network environment you may need to set the su...

Page 40: ...re dis cussed below to check whether it exists If the DHCP server exists the IP address is automatically set and so you need not enter the IP address If the DHCP server does not exist set the IP addre...

Page 41: ...CP environment because printing may be disabled when the IP address assigned to this printer is changed Refer to 1 3 2 Setting Addresses P 11 to set the IP address of this printer manually When both T...

Page 42: ...1 3 Setting the IP Address 12 Setting up the Printer Environment 1 Setting the IP Address...

Page 43: ...1 3 Setting the IP Address 13 Setting up the Printer Environment 1 Setting the Subnet Mask Gateway Address...

Page 44: ...1 3 Setting the IP Address 14 Setting up the Printer Environment 1...

Page 45: ...le to Enable and the procedure for enabling the SMB port and transport protocol The SNMP agent is enabled to use the remote printer management software such as Cen treWare The SMB port is enabled to u...

Page 46: ...1 4 Setting the Port 16 Setting up the Printer Environment 1 1 4 2 Enabling the SNMP Agent Enable the SNMP agent and select a transport protocol from among IPX UPD and IPX UPD...

Page 47: ...1 4 Setting the Port 17 Setting up the Printer Environment 1...

Page 48: ...4 Setting the Port 18 Setting up the Printer Environment 1 1 4 3 Enabling the SMB Port and Protocol This section describes the procedure for enabling the SMB port and selecting the transport protocol...

Page 49: ...1 4 Setting the Port 19 Setting up the Printer Environment 1...

Page 50: ...ring the Printer from the Computer Centre Ware Internet Services P 96 Print Page Buffer This is the area for drawing the actual print image The area to be allocated to the print page buffer will be th...

Page 51: ...ing to the volume of the print data It is recommended to disable unused ports and allocate memories for other purposes For LPD SMB IPP a spool process type can be specified By default Off is set There...

Page 52: ...Printer Environment 1 Non spool Mode In this mode the print data output by the application is sent to this printer and printed directly While this printer is processing a print request from a com put...

Page 53: ...Driver 2 1 Overview 24 2 1 1 Supported Operating Systems 24 2 2 Print Driver Installation 25 2 2 1 When Printing on the Network TCP IP Environment LPR LPD 26 2 3 How to Get the Latest Print Driver 27...

Page 54: ...USB Print Utility is required the utility software is supplied by Fuji Xerox Refer to the manual stored on the Driver CD Kit CD ROM 4 For Windows 95 98 and Windows ME install the print driver by using...

Page 55: ...inting directly using SMB When printing using the printer on the NetWare server Windows NT 4 0 Windows 2000 Windows XP Windows Server 2003 network When printing over the Internet IPP When printing dir...

Page 56: ...the printer check for the following Windows 95 Windows 98 Windows Me When the LPD port is used for printing the computer uses Fuji Xerox s TCP IP Direct Print Utility TCP IP Protocol TCP IP Direct Pr...

Page 57: ...e operating environment of your OS 2 Click the About button 3 Click Fuji Xerox Web Site The browser opens to show our home page 4 Download the latest print driver according to the instructions To down...

Page 58: ...iver CD Kit CD ROM supplied with this printer For more information refer to the manual stored on the Driver CD Kit CD ROM supplied with this printer Uninstallation of USB Print Utility To uninstall US...

Page 59: ...the Printer 37 3 2 3 Circuit Breaker 38 3 3 Canceling or Checking the Status of Print Jobs 39 3 3 1 Canceling Print Jobs from the Computer 39 3 3 2 Canceling Print Jobs from the Printer 40 3 3 3 Check...

Page 60: ...1 2 3 and 4 Load paper in these trays The number of trays depends on the optional module installed 7 Locking casters These casters are used to move the printer Lock them after installing the printer...

Page 61: ...ce cable 17 USB 1 1 interface connector This connector is used to connect a USB 1 1 cable 18 Circuit breaker switch This switch turns off the printer automatically when electric leak is detected 19 Co...

Page 62: ...r are ejected here 28 Exit cover Open this cover to clear a paper jam 29 Finisher tray Stapled documents are ejected 30 Staple cartridge This cartridge contains staples Remove it when clearing a stapl...

Page 63: ...l through menus setting items and option values In this guide they are indicated as the and buttons The and buttons can scroll faster when kept down Also pressing the and buttons at the same time disp...

Page 64: ...played on the LCD Printer status The status of this printer is displayed here The Please wait Printing Ready to print Canceling Ejecting Wait ing for data or Saving messages is displayed For details o...

Page 65: ...tions 3 Menu Mode Screen This screen is used to set menu options To display the menu mode screen press the Menu button The network port setting screen is displayed as follows For more information abou...

Page 66: ...inter as the following procedure below Procedure 1 Make sure that the leak breaker switch is at the reset position the button is held pushed in 2 Press the Power switch on right side of the control pa...

Page 67: ...t no print job is being pro cessed 2 Press the Power switch on right side of the control panel to the position If an error message is displayed take an appropriate action with reference to 6 5 List of...

Page 68: ...ect the current leakage which can cause electric shock Check the breaker by using the following procedure If you notice any unusual condition contact our Customer Support Center Procedure 1 Press the...

Page 69: ...on Windows The procedure for canceling the print instruction on Windows is described below Procedure 1 Click Start and then click Printers and Faxes Depending on the operating environment click Start...

Page 70: ...on of print data and empty the buffer Buffer is the location where the data sent from the computer is stored You can also execute all print jobs in the printer For more details refer to 3 4 Ejecting t...

Page 71: ...click Printers and Faxes Depending on the operating environment click Start and then select Settings Printers 2 Double click the printer icon When the following window appears check the job status sh...

Page 72: ...line mode where print data cannot be received 2 Press the Eject Set button Printing starts When all print jobs have been executed Off line is dis played When a parallel or USB interface is used print...

Page 73: ...on the operating environment click Start and then select Settings Printers 2 Right click the icon of the printer in use When a menu is displayed click Properties 3 Click the Options tab and then Get...

Page 74: ...3 5 Loading Configuration of Options and Paper Settings for Trays 44 Basic Operations 3...

Page 75: ...ntout Secure Sample Print 65 4 7 1 Making Secure Print and Sample Print 66 4 8 Printing at the Specified Time Delayed Printing 70 4 8 1 Printing at the Specified Time 70 4 9 Setting Print Modes 73 4 1...

Page 76: ...e computer For the startup procedure refer to the manual that comes with the application Check settings of menu options Before sending print data from the computer perform the followings 1 Check the s...

Page 77: ...the setting items of the print driver and how to set them refer to the Online Help for PCL6 print driver For how to use Online Help refer to 4 2 2 Using the Online Help P 48 Some features are not ava...

Page 78: ...e procedure for displaying the Online Help is discussed below Procedure 1 Click Start select Printers and Faxes and then display the proper ties dialog box of the printer 2 Select the tab associated w...

Page 79: ...220 g cm2 the finisher tray paper of 64 to 90 g cm2 to the booklet tray Transparencies lightweight paper labels coated paper 1 and coated paper 2 cannot be ejected to the finisher tray and booklet tra...

Page 80: ...pass refer to 5 4 Loading Paper P 114 To print on special paper using trays 1 to 4 refer to 4 3 2 Printing on Special Paper Using Trays 1 to 4 P 51 Procedure 1 Load special paper in the bypass tray 2...

Page 81: ...ter differs depending on the applica tion Refer to the guide for the application used For how to use trays 1 4 refer to 5 4 Loading Paper P 114 To print on special paper using trays 5 Bypass refer to...

Page 82: ...aximum of 64 form data files When an internal hard disk drive is installed you can register a maximum of 2048 form data files The color mode used for form printing is determined by the color mode spec...

Page 83: ...m name max 8 characters in File Name To register the previously created form again click the form name in Watermarks click Edit to make appropriate changes and then click OK 7 Click OK to proceed to p...

Page 84: ...o be laid over the form 2 Select Print from the File menu 3 Check Select Printer and then click Preferences 4 Click the Watermarks Forms tab 5 Check the Image Overlay checkbox 6 Enter the form name ma...

Page 85: ...ize paper in tray 5 Bypass To load non standard size paper other than long size paper refer to 5 4 4 Loading Paper into Tray 5 Bypass P 126 Attaching the Banner Tray optional to tray 5 Bypass allows y...

Page 86: ...erwise the curled end can be caught in the paper inlet resulting in creased or wrinkled paper Load only one sheet of paper at a time 2 Adjust the paper size guide to the width of the long size paper T...

Page 87: ...Non standard size paper cannot be loaded in the optional tray 3 large capacity and optional tray 4 large capacity Making settings on the control panel The following is an example in which paper with a...

Page 88: ...4 5 Printing on Non Standard Size Long size Paper 58 Printing 4...

Page 89: ...er 2003 only users with Admin istrator s rights can change the print driver settings Without Administrator s rights you can only view the settings As a local printer uses the form database of the comp...

Page 90: ...eyboard or and on the dialog box The short edge cannot be longer than the long edge even if it is within the allowable range Con versely the long edge cannot be shorter than the short edge even if it...

Page 91: ...ica tion Refer to the guide for the application used Procedure 1 Select Print from the File menu 2 Check Select Printer and then click Preferences 3 Click the Paper Output tab 4 Click Paper Select and...

Page 92: ...bstitution Table Editing dialog box Procedure 1 Click Start select Printers and Faxes and then display the proper ties dialog box of the printer 2 Click the Configuration tab 3 Click TrueType Font Tab...

Page 93: ...xample The procedure is the same for other operating systems The method of displaying the Properties dialog box for this printer differs depending on the applica tion Refer to the guide for the applic...

Page 94: ...64 Printing 4 Procedure 1 Select Print from the File menu 2 Check Select Printer and then click Preferences 3 Click the Detailed Settings tab 4 Click Specify Font 5 Select the appropriate radio button...

Page 95: ...a secure print feature You can also store print data in the printer without security Saving a frequently used docu ment in the printer allows you to print it directly from the printer without sending...

Page 96: ...dows XP as an example The procedure is the same for other operating systems The method of displaying the Properties dialog box for this printer differs depending on the applica tion Refer to the guide...

Page 97: ...greyed out when Sample Print is selected 8 Select Enter Document Name or Auto Retrieve from Retrieve Docu ment Name If you have selected Enter Document Name enter the document name up to 12 bytes in...

Page 98: ...ing after Checking the Printout Secure Sample Print 68 Printing 4 Operation on the control panel The following procedure is for outputting the print data stored in this printer using the secure sample...

Page 99: ...yed As the password use the password entered in the Password text box in the Secure Print dialog displayed from the of the General tab of the PCL6 print driver If no password has been specified settin...

Page 100: ...me diately after the printer is turned on again Do not turn off the printer when you use the delayed print feature With the delayed print feature you can specify the time of printing that will start w...

Page 101: ...o Retrieve from Retrieve Docu ment Name If you have selected Enter Document Name enter the document name up to 12 bytes in the Docu ment Name text box If you have selected Auto Retrieve a name such as...

Page 102: ...the Control Panel To cancel delayed printing or perform printing in defiance of the specified time operate the control panel as follows As the document name the name up to 12 bytes entered in Documen...

Page 103: ...time required for printing may be reduced by setting Page Print Mode to On in the Setting Items on the Detailed Settings tab About Image Adjustment Mode Select Recommended ICM Adjustment System CMS A...

Page 104: ...er Option Description Standard Suitable for printing documents containing texts graphs and photos Photo Can reproduce photos and gradations more beautifully This image quality is suitable for printing...

Page 105: ...ones Also note that dots may become coarse when fonts are downloaded to the printer About Image Auto Correction Specify a print mode according to the characteristics of the document you want to print...

Page 106: ...djustment Mode select the image type from Image Types If you have selected ICM Adjustment System select a color conversion method from Intent ICM Adjustment System appears only when you are running Wi...

Page 107: ...re running Windows 98 Windows Me Windows XP Windows 2003 When Black is selected from Output Color on the Image Options tab chroma cannot be adjusted The method of displaying the Properties dialog box...

Page 108: ...ttings tab will open 4 Click the Apply to All Elements or Apply to Selected Element radio button 5 When you have selected Apply to Selected Element select a docu ment element from the list box shown b...

Page 109: ...ndows XP as an example The procedure is the same for other operating systems The method of displaying the Properties dialog box for this printer differs depending on the appli cation Refer to the guid...

Page 110: ...r the ICC profile for RGB scanner Last selected valid profile name is displayed when you have specified an ICC profile Both Monitor and Input Image allow the ICC profile to be read from any folder In...

Page 111: ...Profile Settings tab Here we use WordPad for Windows XP as an example The procedure is the same for other operating systems When ICM Adjustment System or CMS Adjustment Application is selected in the...

Page 112: ...nd then click Preferences 3 Click the Image Options tab and then click Profile Settings The Graphics Properties dialog box having the Profile Settings tab will open 4 Click Color Temperature Gamma Cor...

Page 113: ...1 Select Print from the File menu 2 Check Select Printer and then click Preferences 3 On individual tabs make the settings you want to register Select High Quality from Print Mode on the Image Options...

Page 114: ...click Edit shown on the right side of the Favorites box For more details refer to the On line Help for the print driver 7 Click OK 4 11 2 Printing Using the Registered Settings Procedure 1 Select Prin...

Page 115: ...using an lpr command refer to 4 12 2 Printing PDF Files without Using the ContentsBridge Utility P 89 Using the PostScript feature You can use the PostScript feature to send PDF files directly to the...

Page 116: ...e desktop on the computer Double click the Setup exe icon and then follow the onscreen messages to install ContentsBridge For information about the folder containing ContentsBridge exe refer to the ma...

Page 117: ...f the path to the PDF file in File to Print or click Browse to select the file you want to print 4 Click Print Setting The Print Settings dialog box appears 5 Select desired options 6 Click OK in the...

Page 118: ...he ContentsBridge dialog box click Print Setting 1 If you need not specify the print format click Print in the Contents Bridge dialog box 2 The print data is sent to the printer When this checkbox is...

Page 119: ...er of copies set in Copies on the control panel is invalid If you do not specify the number of cop ies with the lpr command 1 is assumed to be specified When printing a PDF file using the ipr command...

Page 120: ...ptional hard disk drive must have been installed in the printer 4 13 1 Setting up the Environment for E mail Printing To use the E mail printing feature you need to make settings on each server SMTP s...

Page 121: ...255 bytes using alphanumeric charac ters period and hyphen O Get SMTP Address When set to ON the SMTP server address is automatically obtained from the DHCP server Off Manual On DHCP O SMTP Name Set...

Page 122: ...ormat of the e mail message to the text format If the extension of the attached file is not tif or pdf this file may be printed incorrectly Up to 31 files can be attached 2 Enter the e mail address of...

Page 123: ...altered by a third party It is recommended to use other secure methods when sending confidential data Also it is recommended not to carelessly disclose the e mail address of the printer to a third par...

Page 124: ...4 13 Sending a Document to the Printer by E Mail E mail Printing 94 Printing 4...

Page 125: ...Setting for Using Rough Surface Plain Paper 130 5 4 6 Setting for Using Special Heavyweight Paper 132 5 4 7 Automatic Tray Selection 133 5 5 Replacing Consumables 134 5 5 1 Consumables 134 5 5 2 Repl...

Page 126: ...ing as well as the setting of each network port When this printer is used as a local printer the CentreWare Internet Services cannot be used For updated information for using the CentreWare Internet S...

Page 127: ...nitial condition it includes the logo and the printer name On each category page it includes a link to the top page and tabs links to each category in addition to the logo and the printer name Upper l...

Page 128: ...n the Category list 3 Check that Enable Java is set to ON 4 In the Category column on the left click the triangle next to Advanced to expand the list 5 Select Cache under Advanced 6 Under Page in cach...

Page 129: ...the printer s IP address on the browser side without going through a proxy server Refer to your browser s docu mentation for configuration instructions Port Number This service is configured to use p...

Page 130: ...100 Maintenance 5 5 1 5 Checking the Printer Settings If the Internet Services are not in use enable the services using the following procedure If the IP address is invalid set the IP address after en...

Page 131: ...on the Properties screen Port Number Default 80 Maximum Sessions Default 5 Connection Time Out Default 30 sec 5 1 7 Using CentreWare Internet Services To use these services start the web browser by th...

Page 132: ...ng the Printer from the Computer CentreWare Internet Services 102 Maintenance 5 When specifying a port number add after the address followed by 80 default port number The CentreWare Internet Service s...

Page 133: ...screen you can upload and print PDF or TIFF documents with file extensions pdf tif or tiff to the printer Jobs On the Jobs screen the status of each protocol or print jobs instructed on the printer co...

Page 134: ...entreWare Internet Services 104 Maintenance 5 Maintenance On the Maintenance screen you can check error logs and change the Admin istrator account ID and or password Support On the Support screen a li...

Page 135: ...mation to Be Notified by E mail Notice Service The following information is notified by e mail Notice Service Consumables Status Parts Status Paper Tray Status Output Tray Status Jam Status Interlock...

Page 136: ...il Notice Settings on the Properties screen that is displayed upon start of the mail notice port For information about these items refer to on line help of CentreWare Internet Services Mail Notice Env...

Page 137: ...intenance 5 5 Set Enable of Mail Notice Service to ON 6 Click Apply New Settings If a screen prompting input of user name and password enter required items and then click OK If a message prompting res...

Page 138: ...lick OK If a message prompting restart of the printer restart it Settings on the print driver properties dialog box To receive the print job result by e mail you need to configure the following set ti...

Page 139: ...5 2 Mail Notice Service 109 Maintenance 5 4 On the Detailed Settings tab set E mail Job Confirmation to ON and then enter the notifying address in E mail Address 4...

Page 140: ...are incorrectly displayed If you are using Internet Explorer on MacOS X 10 2 SSL communication is impossible This occurs as the OS cannot identify the character code UTF 8 If you are running MacOS X...

Page 141: ...r Issuer 4 Click the Generate Certificate button A screen appears to prompt input of the user name and pass word 5 Enter the system administrator ID and password in User Name and Password and then pre...

Page 142: ...eboot of the printer 3 Click Reboot The printer is rebooted to reflect the newly set values When communications are encrypted enter an address starting from https not http in the address bar in order...

Page 143: ...attached to another computer and then click Next 5 Select Connect to a printer on the Internet or on home or office net work enter the URL shown below in URL and then click Next https IP address of t...

Page 144: ...ies with the following specifications However it is recommended that you use the standard paper types introduced on the next page to achieve clear print results Printing with paper that is a different...

Page 145: ...Colotech Plus A3 90 Bond Plain Paper A Colotech Plus A4 90 Bond Plain Paper A Use when used in the B zone Blue Wrap A4 80 Plain Plain Paper D Blue Wrap A3 80 Plain Plain Paper D Pro Explore A4 80 Pla...

Page 146: ...ar in solid areas To prevent this switch to Diplomat paper Excel A3 75 Plain Plain Paper D Small dots appear in solid areas To prevent this switch to Diplomat paper KX New X X703 A3 75 Plain Plain Pap...

Page 147: ...lotech Plus A3 100 Heavyweight 1 Heavyweight 1 Small white areas appear To prevent this use ColotechPlus 90 g m2 paper Green Wrap A4 80 Plain Plain Paper D To prevent small dots and minor white stripe...

Page 148: ...Plain Paper D Small dots appear in solid areas when used in the A and C zones Transmate A3 70 Plain Plain Paper D Dots appear in solid areas when used in the A and C zones Paper Name Size Paper Weigh...

Page 149: ...feeding load the sheets one at a time Black Wrapped A4 80 Recycled Plain Paper D Small dots appear in solid black areas To pre vent this use Diplomat paper Label 3R97407 A4 Label Label Plain Paper D...

Page 150: ...r Do not load paper of mixed size together into the tray Transparency paper and label paper can cause paper jams and multiple sheets can be fed to the printer at once Be sure to carefully fan these ty...

Page 151: ...etting the type of paper loaded in Trays 1 to 4 Setting the type of paper loaded in Trays 1 to 4 When special paper is loaded in trays 1 to 4 set that paper type on the control panel The printer will...

Page 152: ...ocessing value on the control panel For information about the image quality refer to Paper Image Qty P 280 For information about the procedure refer to 5 4 5 Setting for Using Rough Surface Plain Pape...

Page 153: ...paper type settings of Trays 1 to 4 When printing on special paper using Tray 5 Bypass refer to 4 3 1 Printing on Special Paper Using Tray 5 Bypass P 50 When setting on the control panel is complete...

Page 154: ...lity settings to match the type of paper to be loaded to maintain high print quality For information about how to set the paper type refer to Paper Type P 279 of 7 2 2 The System Administrator Menu P...

Page 155: ...h the side to be printed on facing up Do not load mixed paper types into the tray This can be the cause of paper jams Do not load paper exceeding the maximum fill line 6 Move the two paper guide lever...

Page 156: ...tab in the print driver At that time also specify the type of paper to load The paper types that can be specified are as listed below Plain paper 64 to 98 g m2 Bond paper 64 to 98 g m2 Recycled paper...

Page 157: ...paper guide refer to Moving the Posi tion of the Paper Guide P 129 in the next paragraph 3 Load paper with the side to be printed on facing down and insert the paper lightly along the paper guide on t...

Page 158: ...nce 5 4 Lightly push the paper guide against the paper you loaded 5 Instruct printing On the Paper Output tab click Paper Select select Tray 5 Bypass from Paper Source and then select the paper type f...

Page 159: ...of A3 297mm such as 12 x 18 inches or 12 6 x 17 7 SRA3 inches move the paper guide to the 12 305 mm or 12 6 320 mm position After you have finished printing be sure to return the paper guides to the...

Page 160: ...ght source Change the Paper Image Quality setting to D or G on the control panel and then set the paper type Select one of User 1 through 4 as the paper type Here explanation is given using an example...

Page 161: ...5 4 Loading Paper 131 Maintenance 5...

Page 162: ...gh Surface Plain Paper P 130 For information about steps 8 and after refer to the flow chart below For information about the paper image quality items refer to Paper Image Qty P 280 of 7 2 2 The Syste...

Page 163: ...e to modify the settings so that the paper size close to the original document or one size bigger than the original document will be automatically selected without displayingi this mdssage When the pr...

Page 164: ...mables periodical replacement parts in the following locations Hot and humid location Location close to a fire Location exposed to direct sunlight Dusty location We recommend having a spare consumable...

Page 165: ...be printed varies by documents printed Toner cartridge colors are displayed as K C M or Y on the LCD which represent black cyan magenta and yellow Return used toner cartridges to our Customer Support...

Page 166: ...ve the toner cartridge by gently pulling it towards you Pull out the toner cartridge gently Otherwise toner may splash out of the cartridge Return used toner cartridges to our Customer Sup port Center...

Page 167: ...rtridges The drum cartridge is a photosensitive unit that is used for generating images on the drum When it is almost the time to replace drum cartridge the message Ready to print Replace Drum Time xx...

Page 168: ...rum cartridge position A1 A2 A3 or A4 on the Indicator at the left of the control panel and replace the appropriate drum cartridge Do not expose drum cartridges to direct sunlight or strong light from...

Page 169: ...2 A3 or A4 indicated in the message and gently pull out the car tridge The following example shows how to replace drum A4 When pulling out a drum cartridge be careful not to drop it on the floor 5 Pul...

Page 170: ...ert the drum cartridge up to the arrow mark as shown in the figure on the right 8 Peel off the seal from the top of the drum cartridge while the end of the car tridge is inserted in the printer 9 Pres...

Page 171: ...5 5 Replacing Consumables 141 Maintenance 5 11 Pull down the stopper to lock the han dle in place 12 Close the front cover The Ready to print message appears on the LCD of the control panel...

Page 172: ...trol panel and replace it The number of pages that can be printed varies depending on documents When replacing the waste toner container use the cleaning rod packaged in the waste toner con tainer box...

Page 173: ...the front cover 3 Open the black cover B at the front of the printer by pulling the left and right orange tabs downward 4 Hold the center section of the waste toner container and pull the container o...

Page 174: ...n used waste toner containers to our Customer Support Center for disposal 7 Remove the supplied cleaning rod from the box Gently insert the cleaning rod into each of the cleaning slots D1 to D4 square...

Page 175: ...enter section of the new waste toner container and push the container in as far as possible while making sure that the center section is properly aligned 11 Close the black bottle cover by pulling up...

Page 176: ...erox may impair quality and performance Use only staple cartridges recommended by Fuji Xerox for the printer To order a staple cartridge contact our Customer Support Center Procedure 1 Check that the...

Page 177: ...2 5 Prepare a new staple case Insert the case from its tip into the staple car tridge 1 and then push the rear of the case until it seats 2 6 Hold the orange lever and push in the staple cartridge un...

Page 178: ...aple cartridge with a new one The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance Use only staple cartridges recommended by Fuji Xerox for the printer To orde...

Page 179: ...by holding levers on both sides in position and press it down lightly until it clicks into place 5 Return the unit to its original position 6 Close the front cover of the finisher A message will be d...

Page 180: ...x is pulled out make sure to dispose all chips without remaining any If chips are remaining the box will be full before the next mes sage appears resulting in printer trouble Dispose chips from the pu...

Page 181: ...51 Maintenance 5 4 Push the empty punch dust box until it comes to a stop 5 Close the front cover of the finisher A message will be displayed and the printer will not operate if the finisher s front c...

Page 182: ...PCL Settings List PCL Stored Form List HP GL 2 Settings List HP GL 2 Logical Printers Stored Jobs List and HP GL 2 Pallet List refer to the manual contained on the proviced CD ROM Type of reports lis...

Page 183: ...5 6 Printing Report List 153 Maintenance 5 Print example...

Page 184: ...g drum cartridge life action secure print operation duplex print of add pages action against unregistered form stored document setting General The number of pages printed Page Description Language and...

Page 185: ...connection time out Parallel Port status print mode specified PJL Adobe communication proto col auto eject time and bidirectional communications settings USB 1 1 1 Port status print mode specified PJ...

Page 186: ...f pages number of sheets and job status Abnormal End of Job The Job Processing Status may indicate an abnormal end message and error code Check the error code displayed in the report and refer to 6 5...

Page 187: ...ntents of the List On the fonts list are the names and print examples of fonts available in PCL ESC P and HP GL modes TIFF Settings List Various settings in the TIFF print mode are printed Contents of...

Page 188: ...The following items are printed on the Meter Report by Function Total All Counters Number of pages printed total number of pages total num ber of color pages and total number of black white pages numb...

Page 189: ...ftware Kit optional is installed a list of logical printers created by PostScript is printed on this list You can check the settings of regis tered logical printers 1 to 20 Contents of the List The fo...

Page 190: ...the Printout Secure Sample Print P 65 For more information about the Delayed Print refer to 4 8 Printing at the Specified Time Delayed Printing P 70 Mailbox Size Used and available spaces of the confi...

Page 191: ...Report List 161 Maintenance 5 5 6 2 Printing Report List Use the control panel to print reports lists Here we describe how to print the Fonts List as an example Steps are the same when printing other...

Page 192: ...eck the total number of printed pages for each computer 5 7 1 Checking Total Number of Printed Pages by Meter You can check the total number of printed pages for each meter on the control panel Meters...

Page 193: ...ner name Names of up to 200 users are printed Specify user names sub ject to control in Specify Job Owner of the print driver Print jobs with no job owners specified or those performed by the 201st an...

Page 194: ...5 7 Checking Total Number of Printed Pages 164 Maintenance 5 How to print the Printer Meter Report...

Page 195: ...5 7 Checking Total Number of Printed Pages 165 Maintenance 5 Initializing the Printer Meter Data...

Page 196: ...cancelled and print process starts The power saver mode automatically lower the fuser temperature for saving power The sleep mode has the higher power saving efficiency However it takes more time to...

Page 197: ...5 8 Using Power Saver Mode 167 Maintenance 5...

Page 198: ...5 8 Using Power Saver Mode 168 Maintenance 5...

Page 199: ...Maintenance 5 5 8 2 Exiting the Power Saver Mode The power saver mode is automatically cancelled upon data reception from a computer The mode can also be cancelled manually by pressing the Power Save...

Page 200: ...alues to 0 If all values are set to 0 the gradation adjustment is disabled dur ing printing If color gradation is often incorrect even after gradation adjustment contact our Customer Support Center or...

Page 201: ...the high resolution conscious part like texts select the resolution preferred To adjust the smoothness of gradation for graphics and photo images select gradation preferred Print the gradation adjust...

Page 202: ...eir intermediates of the gradation adjustment chart You can select the value from 13 levels in the range from 6 to 6 Also refer to the steps described on the gradation adjustment color sample The defa...

Page 203: ...Maintenance 5 C C Cyan Cyan CL Margin Margin Margin Margin Margin Margin Margin Margin CM MM YM M Magenta ML Fold Y Yellow YL Fold KM B Black KL Fold Process Gray Low C C Cyan Cyan CL Margin M Magent...

Page 204: ...n the scale Pay attention to the negative and positive directions Cyan C Cyan C CL 2 Difference A 2 1 Color sample for gradation adjustment For the example on the left density of the gradation adjustm...

Page 205: ...the same color read the difference in the same way 6 Repeat steps 1 to 6 for the remaining colors of C M Y and K to read the difference 7 After writing down the density differences of all colors tran...

Page 206: ...ment chart to this printer If your network has a TCP IP environment enter the value from Web browser through CentreWare Internet Services Otherwise use the control panel For information about CentreWa...

Page 207: ...dation Adjustment in the area to the left The following screen will be displayed in the area to the right 5 Select the value from the density menu of the appropriate color 6 Also select values from ot...

Page 208: ...entering density values of all colors click Apply New Settings Entering the value on the control panel Steps for entering the density values are as follows Here we describe setting for middle density...

Page 209: ...s on the chart of C M Y or K are close to those of the color samples If you are not satisfied with the result do the adjustment again The Process Gray is gray obtained from a combination of C M and Y...

Page 210: ...r than water or neutral detergent 2 Wipe off any excess water from the exterior with a soft cloth Cleaning Raster Output Scanners Normally clean Raster Output Scanners after you have replaced the wast...

Page 211: ...ing rod into each of the cleaning slots D1 to D4 square holes with the pad facing down 5 When the cleaning rod is inserted as far as it will go gently pull it out towards you Clean each of the four ho...

Page 212: ...5 10 Cleaning the Printer 182 Maintenance 5...

Page 213: ...2 194 6 2 6 Removing Jammed Paper Inside Cover L3 195 6 2 7 Removing Jammed Paper Inside Cover L4 196 6 2 8 Paper Jams in the Finisher 201 6 3 Stapler Faults 214 6 4 Poor Print Quality 219 6 5 List of...

Page 214: ...panel If a message is displayed 6 5 List of Messages P 223 Are your printer computer and server set correctly for the network environment in use To check the settings Sections that describe settings f...

Page 215: ...t P 152 Never open or remove printer covers that are secured with screws unless specifically instructed in the User Guide A high voltage com ponent can cause electric shock Do not try to alter the pri...

Page 216: ...th a parallel interface cable By default bi directional communica tion is set to Enable so you cannot print unless you computer is set up for bi directional communication If your printer is connected...

Page 217: ...omputer is switched on before switching on this printer Print quality is bad Image data may be damaged Refer to Poor Print Quality and take an appropriate action 6 4 Poor Print Quality P 219 The chara...

Page 218: ...he position of the paper jam the jammed paper may be left in the printer Be sure to clear the jammed paper after checking the position of the paper jam Otherwise the printer may become faulty If any p...

Page 219: ...remove the jammed paper according to the steps below If an optional large capacity cabinet is used at tray 3 or 4 refer to 6 2 2 Removing Jammed Paper in High Capacity Tray P 190 Procedure 1 Pull out...

Page 220: ...the tray that is indicated on the display and remove the jammed paper according to the steps below Removing the Jammed Paper in Tray 3 High Capacity Procedure 1 Pull out the tray 3 high capacity 2 Rem...

Page 221: ...acity Procedure 1 Pull out tray 4 high capacity 2 Remove the jammed paper If the paper is torn check whether any pieces of paper are left inside the printer 3 If paper jams in the paper feed portion o...

Page 222: ...aper according to the steps below Procedure 1 Check the back behind the paper sup ply section of paper tray 5 Bypass and remove the jammed paper if any If multiple sheets of paper are loaded remove al...

Page 223: ...aper according to the steps below A paper jam message for cover L1 appears on the display for the standard 1 tray model standard 3 tray model and standard large capacity cabinet model Procedure 1 Slow...

Page 224: ...am occurs inside cover L2 on the left side of tray 1 remove the jammed paper according to the steps below Procedure 1 Slowly open cover L2 while pulling the release lever 2 Remove the jammed paper If...

Page 225: ...de cover L3 with the 2 sided report function remove the jammed paper according to the steps below Procedure 1 Open the bypass tray and slowly open cover L3 2 Remove the jammed paper If the paper is to...

Page 226: ...moving the jammed paper do not touch the transfer belt Otherwise the image quality may be affected or the transfer belt may be damaged requiring replacement Procedure 1 Slowly open the cover L4 2 whil...

Page 227: ...r 3 to its original position after removing the jammed paper 5 Slowly close cover L4 while pushing the center of cover L4 and lift tray 5 Bypass Never touch a labeled area found on or near the fuser Y...

Page 228: ...ach the fuser unit fuser cartridge remove it by pull ing the paper straight in the direction of the arrows with both hands Do not try to pull the paper from the bypass tray side Unfused toner may be o...

Page 229: ...e The image may be on to the transfer belt black film belt on the body side inside cover L4 Never touch the transfer belt when removing the paper Other wise the image quality may be affected or the tr...

Page 230: ...he leading edge appears 8 Pull out the paper drawn out in step 7 straight upward in the direction of the arrows with both hands The paper may be felt slightly heavy when it is pulled out Unless the pa...

Page 231: ...is installed Paper jam at the center output tray 202 Paper jam at the finisher interface 202 Paper jam inside the finisher at 2a 203 Paper jam inside the finisher at 2a removal using wheel 2c 205 Pap...

Page 232: ...edure 1 If any paper exists at the center tray exit remove it by slowly pulling it right ward 2 Open the top cover on the professional finisher interface and then close it Paper jam at the finisher in...

Page 233: ...pulling it out slowly If the jammed paper is hidden from view keep turning wheel 1 to feed the paper for removal 4 Close the top cover cover F on the professional finisher interface Paper jam inside t...

Page 234: ...nisher front cover 3 Move lever 2a rightward 4 Remove the jammed paper 5 Return lever 2a to its original position 6 Close the finisher front cover A message will be displayed and the machine will not...

Page 235: ...at 2a removal using wheel 2c Procedure 1 If the edge of the paper comes out from the output tray remove the paper by pulling it out slowly 2 Open the finisher front cover 3 Move lever 2a rightward 4 T...

Page 236: ...tion 7 Close the finisher front cover A message will be displayed and the machine will not operate if the finisher s front cover is even slightly open Paper jam inside the finisher at 2b Procedure 1 O...

Page 237: ...layed and the machine will not operate if the finisher s front cover is even slightly open Paper jam inside the finisher at 2b removal using wheel 2c Procedure 1 Open the finisher front cover 2 Move l...

Page 238: ...y 5 Return lever 2b to its original position 6 Close the finisher front cover A message will be displayed and the machine will not operate if the finisher s front cover is even slightly open Paper jam...

Page 239: ...finisher front cover A message will be displayed and the machine will not operate if the finisher s front cover is even slightly open Paper jam inside the finisher at 5 Procedure 1 Open the finisher e...

Page 240: ...n the finisher front cover 2 Pull out the unit 4 3 Turn wheel 4a counter clockwise to remove all jammed paper 4 Return unit 4 to its original position 5 Close the finisher front cover A message will b...

Page 241: ...6 2 Clearing Paper Jams 211 Troubleshooting 6 Paper jam inside the finisher at 4b 1 Open the finisher front cover 2 Move lever 4b leftward 3 Remove the jammed paper if any 4 Pull out unit 4...

Page 242: ...t 4 to its original position 7 Return lever 4b to its original position 8 Close the finisher front cover A message will be displayed and the machine will not operate if the finisher s front cover is e...

Page 243: ...learing Paper Jams 213 Troubleshooting 6 3 Remove the paper 4 Close the finisher front cover A message will be displayed and the machine will not operate if the finisher s front cover is even slightly...

Page 244: ...oblem persists after you have tried the following solutions Stapling is available when the professional finisher optional and internal hard disk optional are installed If documents are stapled in the...

Page 245: ...old the staple cartridge holder by its lever R1 and draw out the staple car tridge holder to the right towards you 3 Remove the staple cartridge holder by holding its orange lever The staple cartridge...

Page 246: ...the orange lever and push the sta ple holder until it clicks into place 8 Close the finisher front cover A message will be displayed and the machine will not operate if the staple finisher s front cov...

Page 247: ...take the action as described in the procedure below Procedure 1 Make sure that the printer has stopped and then open the finisher front cover 2 Pull out the unit while pushing levers R2 and R3 rightw...

Page 248: ...n until it clicks into place 6 Return the unit to its original position 7 Close the finisher front cover A message will be displayed and the machine will not operate if the staple finisher s front cov...

Page 249: ...rtridge has deteriorated or is damaged Replace with a new drum cartridge 5 5 3 Replacing Drum Cartridges A1 A2 A3 and A4 P 137 No toner remains in the toner car tridge Replace with a new toner cartrid...

Page 250: ...ed with finger Toner is not fused Paper is stained by toner The paper loaded in the tray is not consistent with the paper type spec ified on the control panel From the control panel specify the approp...

Page 251: ...s appear The laser scanner may be dirty Clean the laser scanner 5 10 Cleaning the Printer P 180 High voltage power supply may be defective Contact out Customer Support Center or your dealer The paper...

Page 252: ...dge Replace with a new toner cartridge 5 5 2 Replacing Toner Car tridges P 135 Diagonally printed The guides on the paper tray are not set in the correct positions Set the length and width guides in t...

Page 253: ...ion Clear Ctr Tray Open Close F Cause A paper jam has occurred at the professional finisher inter face F Action Open the finisher interface and remove paper 6 2 8 Paper Jams in the Finisher P 201 Jam...

Page 254: ...tray 3 1 Main Components and Their Functions P 30 Obstructed CheckBelow Tray G Cause An obstacle exists under the finisher tray Action Remove the paper on the finisher tray first and remove the obstac...

Page 255: ...jam has occurred inside the finisher Action Open the finisher front cover open 2b and turn 2c to remove the jammed paper 6 2 8 Paper Jams in the Finisher P 201 Open G Lower 3 to clear jam Cause A pap...

Page 256: ...the finisher Action Replace with a new staple cartridge 5 5 5 Replacing the Staple Cartridge P 146 5 5 6 Replacing the Staple Cartridge for Saddle Stitch P 148 Open G Check Staples in R2 R3 Cause Stap...

Page 257: ...ing Tray Note Report List is being printed B Print data cannot be received from the computer while a report list is being printed Ended with Error Cause An error occurred and printing was not finished...

Page 258: ...indicated on the display with the status display and remove the jammed paper 6 2 Clearing Paper Jams P 188 PaperJam Open L Remove Paper Cause A paper jam has occurred at cover L Action Check the cove...

Page 259: ...Bypass Press Set xxxxxxxx Cause Your print instruction specified Bypass wait user Action Load paper tray 5 Bypass with paper of size and orienta tion xxxx and type XXXX or check that this paper is loa...

Page 260: ...r cartridge Printing will restart Press the Cancel Job button to stop printing Thereafter only monochrome printing is possible Add Toner M Stop to can cel Cause Colored printing was tried with almost...

Page 261: ...y Action Load the correct paper that allows printing 5 4 Loading Paper P 114 Tray 1 Check transparency Cause Transparencies with white frame for colored printing is loaded This printer does not allow...

Page 262: ...o print Add Toner C Cause Almost no toner remains in the cyan toner cartridge Action Only monochrome printing is possible When colored print ing is tried printing stops while displaying a message Repl...

Page 263: ...upl IP Address Cause The IP address is already in use Action Change the IP address 1 3 Setting the IP Address P 9 Ready to print Dupl SMB host Cause The same SMB host name already exists Action Change...

Page 264: ...yellow toner cartridge 5 5 2 Replacing Toner Cartridges P 135 Printprocessing andreceiving print datafrom thecomputerare possible Ready to print Replace Drum A Cause Drum cartridge A needs to be repla...

Page 265: ...Cartridges P 135 Print processing and receiving print data from the computer are possible Ready to print Order Toner CMYK Cause Toner cartridges for all colors need to be replaced soon Action Prepare...

Page 266: ...e frameless transparencies 5 4 Loading Paper P 114 Incorrect paper type Rese lect Set to print Stop to cancel Cause Incorrect type of paper is loaded These messages are displayed alternately Action Lo...

Page 267: ...disk area by deleting unnecessary data on the internal hard disk 007 250 Cause Communication error occurred between the printer and optional tray trays 2 to 4 or trays 3 to 4 Action Switch off the pr...

Page 268: ...ter off and on If the problem still persists contact our Customer Support Center Trays other than tray 1 can be used 007 282 Cause Failure occurs in tray 2 Action Switch the printer off and on If the...

Page 269: ...inisher tray Action Switch off the printer and switch it on again after removing any foreign object under the finisher tray If the problem still persists contact our Customer Support Center 012 255 Ca...

Page 270: ...3 016 702 Cause Print data cannot be processed because the print page buffer is insufficient Action Take one of the following actions If Print Mode is set to High Resolution set it to High Quality If...

Page 271: ...710 Cause Delayed Print document cannot be registered because no inter nal hard disk optional is installed Action To use the Delayed Print feature you need to install the internal hard disk optional 0...

Page 272: ...is required 016 728 Cause TIFF file contains an unsupported tag Action Check the print data 016 729 Cause Cannot print because the number of colors and the resolution of the TIFF data exceed their upp...

Page 273: ...dge Utility and try to print again 016 755 Cause PDF file cannot be printed unless printing is permitted Action Enable PDF file printing by using Adobe Acrobat and try to print again 016 757 Cause The...

Page 274: ...P 90 016 768 Cause Cannot connect to the SMTP server because the printer s e mail address is not correct Action Check the printer s e mail address 4 13 1 Setting up the Environment for E mail Printing...

Page 275: ...aper size paper tray output tray or 2 sided report is inconsistent with the specified paper type Action Check the print data 024 747 Cause Print parameter combination is illegal such as specification...

Page 276: ...or install the extension hard disc 116 711 Cause The specified size and orientation of PCL form do not match the print paper Action Correct the paper size and orientation according to specified PCL fo...

Page 277: ...e unnecessary forms 116 742 Cause The logo data cannot be registered as the upper limit of PCL log data registration has been reached Action Delete unnecessary logo data 116 745 Cause An PCL command e...

Page 278: ...ter directly to the network to which the computer is connected An error has occurred in the network between the host computer and this printer to disable connec tion Unable to print Network Error is d...

Page 279: ...work system administrator to check if the IP address of this printer is cor rect Set the correct address for this printer When LPD Spool is set to Memory the print data sent by the computer in one pri...

Page 280: ...If nothing happens check if the printer is operating properly The Refresh button is not working Are you using the specified OS and browser Refer to 5 1 1 Outline of CentreWare Internet Services P 96 t...

Page 281: ...administrator Unable to print attached PDF files with the E mail Print feature Insufficient memory capacity may disable files that are to be printed It is recommended to add memory if you intend to pr...

Page 282: ...6 8 Troubleshooting When Using E mail Services 252 Troubleshooting 6...

Page 283: ...1 2 About Common Menu 254 7 2 Description of Common Menu 256 7 2 1 Print Language Setting 256 7 2 2 The System Administrator Menu 259 7 2 3 Language 288 7 3 Common Menu Basic Operations 289 7 3 1 Basi...

Page 284: ...re common settings for the entire print mode The Common Menu is configured as follows Common Menu Menu item Setting item Optional values The chart shown below is a part of the Common Menu configuratio...

Page 285: ...or emulation mode when optional accessories are installed printer settings error history job history font and output summary 5 6 Printing Report List P 152 Meter Reading The menu for displaying the nu...

Page 286: ...Print Language Setting Print Language enables you to configure settings for ESC P HP GL 2 PCL emulation mode and settings related to the function to directly print PDF files This setting is adjusted...

Page 287: ...ridge default Processes PDF files using Fuji Xerox unique technologies to print them directly to the printer PS Processes PDF files using the functions of Adobe Post Script Quantity Sets the number of...

Page 288: ...available when Process Mode is set to PDF Bridge Auto default Automatically sets of printing so that the document is enlarged to a maximum to fit the output paper size A4 size or letter size is autom...

Page 289: ...work Port The menu to configure necessary settings for the type of interface of the printer connected to the computer and for network communications Parallel Set when using a parallel interface Port S...

Page 290: ...n the communications protocol is Binary format The processing of printing in Binary for mat may be faster than that of Normal depending on the type of data TBCP Select when both ASCII format and Binar...

Page 291: ...s accordingly with data PS ESC P HP GL 2 PCL TIFF Data received from the computer is processed PJL LOOK 2 P 287 With this printer you can use the PJL command regardless of any print languages used The...

Page 292: ...e as follows Auto default Automatically detects which print language is used in data received from the computer and prints accordingly with data PS ESC P HP GL 2 PCL TIFF Data received from the comput...

Page 293: ...LOOK 1 P 287 Set the process method targeted print language of the print data The optional values are as follows Auto default Automatically detects which print language is used in data received from t...

Page 294: ...s printer you can use the PJL command regardless of any print languages used The PJL command controls the print job and is necessary when you use the print driver Set the status of the PJL command sen...

Page 295: ...ob and is necessary when you use the print driver Set the status of the PJL command sent from the computer to enable or disable By using the PJL command you can select any print language for the next...

Page 296: ...ts The default is 30 Secs When the next data is not received during this time it is recognized as the end of job Adobe Protocol Set the communications protocol for PostScript Normal default Select whe...

Page 297: ...y when you use the print driver Set the status of the PJL command sent from the computer to enable or disable By using the PJL command you can select any print language for the next data even if the m...

Page 298: ...e default is Disable Set Enable when you use SOAP If memory becomes insufficient when the port is set to Enable the status of the port may be automatically set to Disable Set the status of the unused...

Page 299: ...ol information MIB on the printer You can set 1 12 alphanumeric characters The default is Unregistered Community R W Set a community name for reading the control information MIB on the printer You can...

Page 300: ...status of the port may be automatically set to Disable Select the status of the unused port to Disable or change memory allocation capacity at Allo cate Memory in case of insufficient memory To enabl...

Page 301: ...pe specified for IEEE802 3 Ethernet 802 2 Use the frame type specified for IEEE802 3 IEEE802 2 Ethernet SNAP Use the frame type specified for IEEE802 3 IEEE802 2 SNAP Filter IP Filter Set whether to l...

Page 302: ...ss Note 1 P 287 Set the IP address of the NTP server to connect The IP address input format is xxx xxx xxx xxx xxx is a numeric value from 0 to 255 The default is 000 000 000 000 A wrong IP address ma...

Page 303: ...d as a password Change Password You can change the password when use of the control panel is limited Enter the present password 4 digits the setting screen for the password appears Set the new passwor...

Page 304: ...le 5 8 Using Power Saver Mode P 166 Sleep Mode Timer Note 1 P 287 Set the duration of time to switch the printer to the sleep mode in the range of 15 to 240 minutes incremented by 1 minute In the slee...

Page 305: ...machine in format of A D 4 digits from 2000 to 2099 and 24 hours The date time set here is printed on the report or the list Set Date Set in the form of YYYY MM DD like 2003 01 01 Set Time Set in the...

Page 306: ...lt is 000000000000 Even when an encryption key is set for security the setting screen always displays the initial value 000000000000 Overwrite HD This item is available when the Hard Disk Drive option...

Page 307: ...is item is available when the Hard Disk Drive optional is installed Specify how long to keep stored documents After a certain specified period stored documents will be deleted automatically Doc Expiry...

Page 308: ...document s on the second largest sized paper from the selected paper size Nearest Size Printing on the closest matching paper size as the selected paper size Images may automatically be reduced if nec...

Page 309: ...o tray switch The name set in Paper Name is displayed as Custom 1 to 5 Plain Recycled Side 2 Paper Lightweight and Custom 1 to 5 Select the priority from Not Selected or 1 to 15 for each paper type Yo...

Page 310: ...Bond Side 2 Paper Custom 1 to Custom 5 A Default of Bond Suitable for J paper 82g m2 and other bond paper dedicated to color prints B Default of Plain and Side 2 Paper Suitable for general office pape...

Page 311: ...t is Offset Per Set This item is available when the finisher is not mounted Finisher Tray Offset Set a paper ejection method when using the offset ejection function for the finisher tray Select Offset...

Page 312: ...igh capacity Trays 3 4 Trays 1 4 High capacity Trays 3 4 Trays 1 4 High capacity Trays 3 4 Trays 1 4 High capacity Trays 3 4 A5 Yes No Yes No Yes No Yes No No No A4 Yes No Yes No Yes No Yes No Yes No...

Page 313: ...ailable memory The Hard Disk Drive optional is used for memory if installed Memory capacity cannot be changed On the LCD Hard Disk is displayed Buffer Size Set memory capacity by each interface for re...

Page 314: ...inting process in LPD and SMB from a com puter any data with the same interface from an other computer cannot be received Set the allocation of memory capacity of the reception buffer specified for IP...

Page 315: ...rt Enter Value Calculate setting values from density differences between the printed gradation chart and the color sample for gradation adjustment supplied with this printer Enter the setting values i...

Page 316: ...print documents Logs of secure prints sample prints and time specified prints will not be deleted This item is avail able when the Hard Disk Drive optional is installed Delete All Data Initialize the...

Page 317: ...Hard Disk Drive optional is installed LOOK 1 When Auto is set automatic judgment data in a print language not installed or supported by this machine is deleted 2 If Print Mode is HexDump when Enable...

Page 318: ...7 7 2 3 Language Select the language used in the reports and e mail notification messages between English Korean Simplified Chinese and Traditional Chinese The language displayed on the LCD of the con...

Page 319: ...rinter while changing the hierarchical level on each menu use the following buttons A value confirmed once by pressing the Eject Set button marked should be set from the begin ning To return a set val...

Page 320: ...3 Common Menu Basic Operations 290 Setting Common Menu 7 7 3 2 Changing Common Menu Settings This section describes how to set the Common Menu by exemplifying the case of setting the SMB port to Enabl...

Page 321: ...e button to display the menu and functions in the next level Press the or button to switch the level in a menu or to scroll the cursor _ to the right or left Press the button in the menu screen to shi...

Page 322: ...7 4 List of Common Menu 292 Setting Common Menu 7 From the previous page To the next page...

Page 323: ...7 4 List of Common Menu 293 Setting Common Menu 7 From the previous page To the next page...

Page 324: ...7 4 List of Common Menu 294 Setting Common Menu 7 From the previous page To the next page...

Page 325: ...7 4 List of Common Menu 295 Setting Common Menu 7 From the previous page To the next page...

Page 326: ...7 4 List of Common Menu 296 Setting Common Menu 7 From the previous page...

Page 327: ...ts 307 A 5 Parallel Interface 310 B Optional Product List 312 C Precautions Limitations 313 C 1 Precautions Limitations on Main Unit 313 C 2 SMB 314 C 3 TCP IP lpd 316 D Upgrading the Software Version...

Page 328: ...1 Sided Color 35 sheets minute A4 26 sheets minute A4 21 sheets minute B4 17 sheets minute A3 1 Sided Black 45 sheets minute A4 34 sheets minute A4 27 sheets minute B4 22 sheets minute A3 2 Sided Colo...

Page 329: ...nute A4 17 sheets minute B4 17 sheets minute A3 15 sheets minute 432 1 to 483 0 mm 1 Sided Black 34 sheets minute A4 27 sheets minute A4 22 sheets minute B4 21 sheets minute A3 19 sheets minute 432 1...

Page 330: ...ute A3 5 sheets minute 432 1 to 483 0 mm Resolution Data processing resolution 1200dpi 47 2 dots mm 600dpi 23 6 dots mm 300dpi 11 8 dots mm Output resolution 1200dpi 47 2 dots mm 600dpi 23 6 dots mm G...

Page 331: ...eets each Tray 5 Bypass 100 sheets Standard high capacity tray module Tray 1 and 2 560 sheets each Tray 3 Large capacity 980 sheets Tray 4 Large capacity 1 280 sheets Tray 5 Bypass 100 sheets Output T...

Page 332: ...Supply AC220 240V 10 50 60Hz 3 Operating Noise Printing in color mode 6 9B 53dB A or less Printing in black mode 7 0B 53dB A or less Standby 4 9B 32dB A or less Based on ISO9296 standards Unit B Sound...

Page 333: ...utput Size Supported Paper Output tray Maximum 12 x 18 Minimum Postcard 55 to 220 g m2 Finisher Tray Maximum 12 x 18 Minimum B5 64 to 220 g m2 Booklet tray Maximum 11 x 17 Minimum 8 5 x 11 64 to 90 g...

Page 334: ...titch with stapling 15 sheets 90 g m2 or less or 14 sheets 80 g m2 or less 1 sheet of heavyweight cover 220 g m2 or less Saddle folding without stapling 5 sheets Bookletf folding without stapling and...

Page 335: ...put Tray Finisher Tray Booklet tray A4 Horizontal Yes Yes Yes Yes Yes No Vertical Yes Yes Yes No Yes Yes A3 Horizontal Yes Yes Yes Yes Yes Yes B5 Horizontal Yes Yes No No No No Vertical Yes Yes Yes No...

Page 336: ...as follows To extend the printing area change the setting of Margin Print Position on the Basic tab of the print driver or Printable Area on the operation panel Non printable area 4 1mm 4 1mm 4 1mm 4...

Page 337: ...the Page Description Language or emulation mode is as follows However note that the internal out line fonts cannot be used for PostScript Installed Stroke fonts for PCL5 and HP GL 2 European Stroke f...

Page 338: ...Arial Bold Arial Bold Italic Times New Times New Italic Times New Bold Times New Bold Italic Symbol Wingdings Line Printer Times Roman Times Italic Times Bold Times Bold Italic Helvetica Helvetica Ob...

Page 339: ...A Main Specifications 309 Appendix Simpli fied Chi nese PCL5 and ESC P ShuSong Optional...

Page 340: ...nts no signal When both directions are ON the wiring conforms to the standard of IEEE1284 B type connector Pin No Signal Name I O Pin No Signal Name I O 1 nStrobe I 19 Signal Ground 2 Data1 I 20 Signa...

Page 341: ...ata PError Pin No 12 HIGH active signal indicating that there is no more paper Select Pin No 13 HIGH active signal indicating that data can be received nAutoFd Pin No 14 Signal when both directions ar...

Page 342: ...rinter Support Desk or our dealers Product Product Code Remarks 550 Sheet Feeder EC100641 1650 Sheet Feeder EC100642 High Capacity Feeder EC100643 Cabinet EC100644 Internal Hard Disk EC100645 256MB Me...

Page 343: ...results such as the following In this case it is recommended to add memory capacity Printed only on one side of the paper when 2 sided print is specified The job is cancelled when the data cannot be s...

Page 344: ...ient memory the port status may be set to Disable automatically In this case either set the port to Disable when it is not used or change memory allocation capacity Specify the size for the receiving...

Page 345: ...en if new print data has been sent When SMB Spool is set to Off All print data spooled to the receive buffer of this printer including data in the process of printing will be deleted When switching on...

Page 346: ...job without Service Pack 4 or later installed If a job is deleted during data reception a write error is displayed Retry displayed in this error dialog box is invalid C 3 TCP IP lpd The precautions l...

Page 347: ...k All print data spooled to the Hard Disk Drive of this printer including data in the process of printing will be saved When the power is turned on again the stored print data will be printed first ev...

Page 348: ...me of your computer has been changed this machine can not process an inquiry or cancellation normally Turn the power OFF and ON when there is no print data in the receiving buffer of this machine You...

Page 349: ...the firmware utility from the following web site URL http www fxprinters com Printer Software Upgrade Flow The software upgrade flow is explained below For details refer to the Read Me file supplied w...

Page 350: ...parts parts that are necessary for printer maintenance for machines for 7 years after the production of the particular printers stop Product Number of print pages Toner Cartridge Black About 26 000 p...

Page 351: ...ondition of this printer on factory default settings They may differ according to the status of protocol and receiving buffer sizes PCL6 Print Driver Memory capacity 1 sided Unit MB Memory capacity 2...

Page 352: ...utput Available output High Speed A5 256 256 B5 256 256 A4 256 256 B4 256 256 A3 256 256 Non standard 256 256 Long size 305 X 1200 256 High image quality A5 256 256 B5 256 256 A4 256 256 B4 256 256 A3...

Page 353: ...s word processors spreadsheets graphics and databases are available B4 364 x 257 mm paper B5 257 x 182 mm paper Bi directional communication The communication sending and receiving information mutuall...

Page 354: ...sizes like A4 B5 Default value Factory default settings and settings upon NV memory initialization DHCP Stands for Dynamic Host Configuration Protocol which allocates IP addresses from the DHCP sever...

Page 355: ...value the smoother the colors Gradation The change in the continuous color density seen in photos and illustrations HTTP Protocol for online communication with WWW servers ICM Stands for Image Color...

Page 356: ...e computer directly and Ether net cable connecting a printer to the network IP Address The address used for network by TCP IP protocol The IP address is described by the 4 numerical values decimal num...

Page 357: ...In this guide the printer connected to the network with Ethernet cables is called a network printer N Up The function that prints multiple pages on one sheet of paper This printer can print 2 4 8 16...

Page 358: ...on a standard TCP IP port monitor Printable area The actual area on paper which can be printed Print driver The software that changes data created by the application program into data which can be int...

Page 359: ...which is available on Windows 95 Windows 98 Windows Me Windows NT 4 0 Windows 2000 or Windows XP Windows Server 2003 SNMP The protocol that controls equipment connected to the network via the network...

Page 360: ...NS Stands for Windows Internet Name Services which is a name solution service to obtain the IP address from the computer name in a TCP IP environment WWW Stands for World Wide Web The system providing...

Page 361: ...size on tray When using paper size not loaded on Tray 1 to 4 Tray 5 Bypass is useful You can also change the paper sizes of Tray 1 to 4 For paper loading on Tray 5 Bypass or changing the paper sizes...

Page 362: ...the Image Quality P 77 Want to install a print driver in several computers The setup disk creation tool is useful for installing a print driver of the same set tings print functions and port in sever...

Page 363: ...computer job owner For checking the number of prints refer to 5 7 Checking Total Number of Printed Pages P 162 Printing is slow If data is not output for a long time about 5 minutes after a print inst...

Page 364: ...y 32 center tray 30 center tray offset 281 CentreWare Internet Services 96 China font Kit 312 chroma 77 circuit breaker 38 circuit breaker switch 31 CMS adjustment application 74 collated 258 color 30...

Page 365: ...alled font 301 interface 302 internet printing 7 internet services 270 IP Address Setting Tool 9 IP address setting 12 IPP 7 264 IPX SPX frame type 271 J Japanese PS kit HEISEI 312 job counter report...

Page 366: ...font list 159 PostScript logical printers list 159 power consumption 302 power save timer 274 power saver mode 166 274 power saver mode exiting 169 power supply 302 power switch 30 print ID 281 print...

Page 367: ...m administrator menu 259 system settings 273 system settings list 154 T TCP IP 3 TCP IP setting 269 TIFF logical printers list 158 TIFF settings list 157 toner cartridge 31 toner cartridge replacing 1...

Page 368: ...338 Index...

Page 369: ...DocuPrint C4350 User Guide Human Interface Design Development Development Manufacturing Group Fuji Xerox Co Ltd DE3558E2 1 Edition 1 April 2006 Copyright 2006 by Fuji Xerox Co Ltd...

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