DPCTrack2
Users Manual
B-2
Q.
How come my Document ID’s are not showing up on the “Document ID” drop-
down lists?
A. The
SOP Type
assigned to those documents do not have the
Make Available as
an SOP
box marked.
Q.
One of my Calibration Frequencies is misspelled, how do I change that?
A.
The first step is to go to the Lists menu and select “Calibration Frequency”. Then
in the CALIBRATION FREQUENCY screen, add the new calibration frequency
with the correct spelling, and save the record. The next step is to go to all the
records that are using the frequency with the wrong spelling and change them to
the frequency with the correct spelling. Once the frequency with the incorrect
spelling is no longer being used, you may go back to the CALIBRATION
FREQUENCY screen, open the record for the misspelled frequency, then select
FILE “Delete Record”. If the misspelled frequency is still in use, you will get a
warning to inform you of this.
The best way to filter out records that are using a particular list item is to create
and run an advanced query. To create and run an advance query, follow these
steps:
1.
Imagine that you have a calibration frequency spelled “Weekley” and you
wish to change it to “Weekly”. First, you would open the MASTER
INSTRUMENT RECORD screen (or any other screen where there are
records currently using term “Weekley”.
2.
Click the Open Advanced Query button on the screen’s toolbar to open the
ADVANCED QUERY screen.
3.
In the Display Fields section, move select “Calibration Frequency” to the
Other Fields To Display box.
4.
In the Selection Criteria section select, “Calibration Frequency” from the
Selection Field Name drop-down list.
5.
Select “=” from the Operation drop-down list.
6.
Select “Weekley” from the Selection Value drop-down list.
7.
Click the Add To Selection Criteria button.
8.
Click the Execute button. This will generate a list of all records that are
currently using the Calibration Frequency called “Weekley”.
9.
From the list, select each item one by one to change the frequency to the
correct one.
Q.
I get a message saying “Maximum users exceeded. Try again later”
A.
This message indicates that the maximum number of “Licensed Users’ are
currently logged onto the program. You must either wait for another user to log
off, freeing up a seat, or if you are in the ADMIN group, you could force log off
a User.
Note
Manually forcing off another user will cause them to lose any unsaved
work.
Q.
Do I need to fill in all fields when creating a new record?
A.
You do not need to fill all empty fields when creating a new record. In most
cases only an ID is necessary to save a new record. For calibration records, the
Item Type, ID
and
Calibrated
fields are required. For document records, a
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