B-1
Appendix B
Frequently Asked Questions
Frequently Asked Questions List
Q.
I get an error message, “Error 114”, when attempting to preview or print a
report.
A.
The report directory is not set correctly. To set it correctly, go to the Reports
menu then select “Set Report Directory”. Please Note: When you initially install
DPCTrack2 the standard report files will automatically be located in the sub-
directory labeled “Reports” (Access program). You should not change this
default location unless you have your reports reside in another directory on your
computer or on your network.
Q.
I get an error message, “Error 519” when attempting to preview or print a
report.
A.
One of the report parameters entered on the report’s record is incorrect. Open the
report’s record in the REPORT MAINTENANCE screen and make sure that all
the report parameter
Variable Names
and
Variable Types
match those in the
design of the report.
Q.
I get an error message “Error 534” when attempting to preview or print a
report.
A.
This happens because the report is already open on the user’s screen. The report
cannot be opened more than once simultaneously. If working with reports
locally, on their own workstation, then reboot the machine. If working with
reports on a server, restart DPCTrack2 and try again.
Q.
Why does my item(s) not show up on scheduling reports like the “Events Due
Report” and “Calibration Worksheets”?
A.
In order for records with statuses (Loops, Instruments and Test Instruments) to
appear on scheduling reports like the “Events Due Report” and “Calibration
Worksheets” you must first assign them a status that is considered active. To do
this, go to the Lists menu at the top of the Home Screen and choose “Statuses”.
For each active status (i.e., “In Service”), mark the box labeled
Indicates an
Active Status
and save the record.
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