Creo Color Controller C-80, Technical Manual

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72 Chapter 4—Diagnostics and Troubleshooting
4.4.7 Color Controller C-80 to Ethernet Printer Cable Faults
The Color Controller C-80 is connected to your printer with one ethernet printer
cable that carries the following data and configuration details between server and
printer:
•
Information on your printer’s power condition
•
CMYK data
Symptom Recovery Action Further Action
(if printing fails)
General 1. Shut down your printer and the Color Controller C-
80.
2. Check that the Ethernet printer cable is securely
connected to the Color Controller C-80 port.
3. Start the server.
4. Wait until the Color Controller C-80 splash screen
disappears.
5. Start your printer.
 If printing fails, refer to
the next symptom.
Before you
print, the
printer
animation
shows green
indicating that
the printer is
ready. After
sending the
job, the printer
appears to be
warming up
but does not
print. 1. Check if the Print Queue is in Enable mode.
2. Check if there is no alert message that indicates
that a different paper size or type is required.
3. Check that there is no error message on your
printer’s user interface.
4. Shut down your printer.
5. Replace the Ethernet printer cable.
6. Start your printer.
7. Send a print job.

If printing fails with no
communication error,
replace the Ethernet
printer cable.