Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
Cisco SPA 500 Series and WIP310 IP Phone Administration Guide
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Enabling Call Park and Call Pickup
Call park and call pickup are features available on IP phones in a Cisco SPA 9000
system. Call park allows users to put a call on a line and make it available for
another user to pick up. Call pickup allows a user to pick up a phone that is ringing
at another user’s phone.
STEP 1
Log in to the web administration interface.
STEP 2
Click Admin Login and advanced.
STEP 3
Click the Phone tab.
STEP 4
Under Supplementary Services, under the type of call feature to enable, choose
yes.
•
Call Park Serv—Enables call parking.
•
Call Pickup Serv—Enables call pickup.
STEP 5
Click Submit All Changes.
Enabling Call Transfer and Call Forwarding
STEP 1
Log in to the web administration interface.
STEP 2
Click Admin Login and advanced.
STEP 3
Click the Phone tab.
STEP 4
Under Supplementary Services, under the transfer type you want to enable,
choose yes:
•
Attn Transfer—Attended call transfer. The user answers the call before
transferring it.
•
Blind Transfer—Blind call transfer. The user transfers the call without
speaking to the caller.
