Canon ImageRunner iR8500 Series, Service Manual, Page: 824 / 1122

Chapter 16
16-28
0002 The lock signal arrives for 5 sec or more
although the laser cooling fan 2 (FM5) is being
driven.
- Check if there is no foreign material in the rotation
assembly of the laser cooling fan 2.
- Check if the connector (J503) of the relay PCB is
mounted properly.
- Replace the laser cooling fan 2.
- Replace the DC controller PCB.
E240 The communication between the MCON and DCON is faulty.
0000 A communication fault exists between the
CPUs of the main controller PCB and the DC
controller PCB.
- Check the wiring between the DC controller PCB and
the main controller PCB.
- Replace the DC controller PCB.
- Replace the main controller PCB.
E243 The communication between the control panel PCB and MCON is faulty.
0000 A communication fault exists between the
CPUs of the control panel PCB and the main
controller PCB.
- Replace the control panel PCB.
- Replace the main controller PCB.
E602 There is an error on the hard disk.
0001 An HDD detection error has occurred. The
HDD cannot be detected. The HDD does not
become ready. The HDD returns an error.
See the details under E602.
0002 There is no startup file. The program for the
main CPU does not exist on the HDD or in
BOOTDEV/BOOT, and so on.
See the details under E602.
0003 An HD write abort error has occurred. The
sectors for BOOTDEV on the HD cannot be
read.
See the details under E602.
0006 A subbootable that matches the PDL type does
not exit in BOOTDEV/BOOT.
See the details under E602.
0007 An ICC profile that matches the PDL type does
not exit in BOOTDEV/PDL.
See the details under E602.
01XX /DOSDEV is faulty. See the details under E602.
02XX /FSTDEV is faulty. See the details under E602.
03XX /DOSDEV2 is faulty. See the details under E602.
04XX /FSTPDEV is faulty. See the details under E602.
05XX /DOSDEV3 is faulty. See the details under E602.
06XX /PDLDEV is faulty. See the details under E602.
07XX /DOSDEV4 is faulty. See the details under E602.
08XX /BOOTDEV is faulty. See the details under E602.
09XX /DOSDEV5 is faulty. See the details under E602.
FFXX There is an error in a partition that cannot be
identified.
See the details under E602.
E604 The image memory is faulty or is inadequate.
0000 The memory size does not match the model. - Increase the memory.
E609 There is an error on the HDD.
0008 At startup, the HDD fails to reach a specific
temperature level within a specific period of
time.
- Replace the HDD.
- Replace the DC controller PCB.
0009 At time of sleep recovery, the temperature fails
to reach a specific level.
- Replace the HDD.
- Replace the DC controller PCB.
E610 The HDD coding key is faulty.
The SRAM/PCB is faulty. The battery has
become exhausted, leading to loss of SRAM
contents.
- Turn off and then back on the power switch to generate
the key once again.
- Replace the main controller PCB.
E710 There is an error in the initialization of the IPC.
0002 The IPC (IC40) on the DC controller PCB
cannot be initialized when the main power
supply is turned on.
- Check the cable.
- Replace the DC controller PCB.
0003 The IPC (IC1003) on the machine controller
PCB cannot be initialized when the main
power is turned on.
- Check the cable.
- Replace the main controller PCB.
E711 There is an error in the IPC communication.
0002 Data has been written to the error register of
the IPC (IC40) on the DC controller PCB 4
times or more within 2 sec.
- Check the cable.
- Replace the DC controller PCB.
0003 Data has been written to the error register of
the IPC (IC1003) on the main controller PCB
4 times or more within 2 sec.
- Check the cable.
- Replace the main controller PCB.
E713 There is an error in the communication with the finisher.
Code Cause Remedy