Canon ImageRunner iR8500 Series, Service Manual, Page: 808 / 1122

Chapter 16
16-12
E420 The EEPROM is faulty. The ADF controller PCB is faulty.
0000 The backup data of the EEPROM cannot be
read when the connected device is tuned on.
Or, the data that has been read has a fault.
- Replace the ADF controller PCB.
E602 There is an error on the hard disk.
0001 An HDD detection error has occurred. The
HDD cannot be detected. The HDD does not
become ready. The HDD returns an error.
See the details under E602.
0002 There is no startup file. The program for the
main CPU does not exist on the HDD or in
BOOTDEV/BOOT, and so on.
See the details under E602.
0003 An HD write abort error has occurred. The
sectors for BOOTDEV on the HD cannot be
read.
See the details under E602.
0006 A subbootable that matches the PDL type does
not exit in BOOTDEV/BOOT.
See the details under E602.
0007 An ICC profile that matches the PDL type does
not exit in BOOTDEV/PDL.
See the details under E602.
01XX /DOSDEV is faulty. See the details under E602.
02XX /FSTDEV is faulty. See the details under E602.
03XX /DOSDEV2 is faulty. See the details under E602.
04XX /FSTPDEV is faulty. See the details under E602.
05XX /DOSDEV3 is faulty. See the details under E602.
06XX /PDLDEV is faulty. See the details under E602.
07XX /DOSDEV4 is faulty. See the details under E602.
08XX /BOOTDEV is faulty. See the details under E602.
09XX /DOSDEV5 is faulty. See the details under E602.
FFXX There is an error in a partition that cannot be
identified.
See the details under E602.
E604 The image memory is faulty or is inadequate.
0000 The memory size does not match the model. - Increase the memory.
E609 There is an error on the HDD.
0008 At startup, the HDD fails to reach a specific
temperature level within a specific period of
time.
- Replace the HDD.
- Replace the DC controller PCB.
0009 At time of sleep recovery, the temperature fails
to reach a specific level.
- Replace the HDD.
- Replace the DC controller PCB.
E610 The HDD coding key is faulty.
The SRAM/PCB is faulty. The battery has
become exhausted, leading to loss of SRAM
contents.
- Turn off and then back on the power switch to generate
the key once again.
- Replace the main controller PCB.
E710 There is an error in the initialization of the IPC.
0001 The IPC (IC5) on the reader controller PCB
cannot be initialized when the main power
supply is turned on.
- Check the cable.
- Replace the reader controller PCB.
0002 The IPC (IC40) on the DC controller PCB
cannot be initialized when the main power
supply is turned on.
- Check the cable.
- Replace the DC controller PCB.
0003 The IPC (IC1003) on the machine controller
PCB cannot be initialized when the main
power is turned on.
- Check the cable.
- Replace the main controller PCB.
E711 There is an error in the IPC communication.
0001 Data has been written to the error register of
the IPC (IC5) on the reader controller PCB 4
times or more within 1.5 sec.
- Check the cable.
- Replace the reader controller PCB.
0002 Data has been written to the error register of
the IPC (IC40) on the DC controller PCB 4
times or more within 2 sec.
- Check the cable.
- Replace the DC controller PCB.
0003 Data has been written to the error register of
the IPC (IC1003) on the main controller PCB
4 times or more within 2 sec.
- Check the cable.
- Replace the main controller PCB.
E712 Communication error with the ADF
0000 The communication IC (IPC) on the ADF
controller PCB goes out of order.
- Check if the communication cable between the ADF
and copier is connected properly.
- Replace the ADF controller PCB.
E713 There is an error in the communication with the finisher.
0000 The communications IC (IPC) on the finisher
controller PCB goes out of order.
- Check if the communication cable between the finisher
and copier is connected properly.
- Replace the finisher controller PCB.
- Replace the DC controller PCB.
Code Cause Remedy