Canon ImageRunner iR8500 Series, Service Manual, Page: 814 / 1122

Chapter 16
16-18
0000 The DC controller PCB detects an overcurrent
flowing to the toner feed motor (M6) inside the
cartridge for 10 sec or more twice. (In response
to the first detection, it indicates the message
"Shake the Toner Case, and Set.")
- Check if the connector (J512) of the DC controller
PCB is mounted properly.
- Replace the toner feed motor (M6).
E032 The counter of the copy data controller or the NE controller is faulty.
0000 The copy data controller or the NE controller
are disconnected after they have once been
connected.
- Check if the connecter of the main controller PCB is
mounted properly.
- Replace the main controller PCB.
- Replace the copy data controller or the NE controller.
E043 The rotation of the side paper deck main motor is faulty.
0000 The PLL lock signal (DMPLK) does not arrive
for 2 sec or more after the side paper deck main
motor drive signal has been generated.
- Check if the connecter (J101, J106) of the side deck
driver PCB is mounted properly.
- Replace the side deck main motor.
- Replace the side deck driver PCB.
- Replace the DC controller PCB.
E051 There is an error in the detection of the horizontal registration home position.
0001 Departure from home position is not detected
within 5 sec during a horizontal registration
home position search.
- Replace the horizontal registration sensor.
- Replace the horizontal registration motor.
- Check if the manual feed tray open/closed detecting
switch is mounted properly.
- Replace the stackless feed driver PCB.
- Replace the DC controller PCB.
0002 Home position is not detected within 5 sec
during a horizontal registration home position
search.
- Replace the horizontal registration sensor.
- Replace the horizontal registration motor.
- Check if the manual feed tray open/closed detecting
switch is mounted properly.
- Replace the stackless feed driver PCB.
- Replace the DC controller PCB.
0003 The horizontal registration detection
movement for the preceding sheet does not end
within 5 sec at the start of a horizontal
registration search during printing.
- Replace the horizontal registration sensor.
- Replace the horizontal registration motor.
- Check if the manual feed tray open/closed detecting
switch is mounted properly.
- Replace the stackless feed driver PCB.
- Replace the DC controller PCB.
E065 There is an error in the high-voltage output to the transfer charging assembly.
0000 An error (leakage) is detected in the high-
voltage output to the primary charging
assembly.
- Check if the primary charging assembly is mounted
properly and also check if there is no contamination.
- Check if the connector (T601, J723, J730) of the HV-
DC PCB is mounted properly and also check the wiring.
- Replace the HV-DC PCB.
E067 There is an error in the high-voltage output.
0000 An error is detected in two or more of the
following at the same time: the primary high
voltage, pre-transfer high voltage, transfer
high voltage, and separation high voltage. Or,
an error (leakage) in the high-voltage output to
the separation charging assembly is detected.
- Check if the primary charging assembly, pre-transfer
charging assembly, transfer charging assembly and
separation charging assembly are mounted properly.
- Check if the connector (J722, J723, J730) of the HV-
DC PCB is mounted properly and also check the wiring.
- Replace the HV-DC PCB.
- Replace the HV-AC PCB.
E068 There is an error in the high-voltage output to the separation charging assembly.
0000 An error (leakage) to the high-voltage output
to the separation charging assembly is
detected.
- Check if the transfer charging assembly and separation
charging assembly are mounted properly.
- Check if the connector (J722, J723, J730, J734) of the
HV-DC PCB and the connector (J741, J742) of the HV-
AC PCB are mounted properly.
- Replace the HV-AC PCB.
- Replace the separation charging assembly.
- Replace the pre-transfer charging assembly.
E069 There is an error in the high-voltage output to the transfer charging assembly.
0000 An error (leakage) is detected in the high-
voltage output to the transfer charging
assembly.
- Check if the transfer charging assembly and separation
charging assembly are mounted properly.
- Check if the connector (T701, J723, J730) of the HV-
DC PCB is mounted properly and also check the wiring.
- Replace the HV-DC PCB.
- Replace the pre-transfer charging assembly.
E100 The BD PCB is faulty.
0000 The BD signal does not arrive within 1 sec
after the laser drive signal has been generated.
Or, the BD signal does not arrive for 1 sec or
more while the laser remains ON.
- Check if the BD PCB, laser driver PCB and DC
controller are connected properly.
- Replace the BD PCB.
- Replace the laser scanner unit.
- Replace the DC controller PCB.
E110 The rotation of the laser scanner motor is faulty.
Code Cause Remedy