Buffalo TeraStation 3010 User Manual Download | Manualshive

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Network Attached Storage

TeraStation 3010, 3020

User Manual

Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard the included
documents, the warranty statement, or the packing box.

Americas: www.buffaloamericas.com

Europe: www.buffalo-technology.com

Asia Pacific: www.buffalo-asia.com

35021138-24

June 2020

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Summary of Contents for TeraStation 3010

Page 1: ...procedures If you have any inquiries about the product contact the number on the warranty statement or the packing box Do not discard the included documents the warranty statement or the packing box...

Page 2: ...e Warning This is a class A product In a domestic environment this product may be cause radio interference in which case the user may be required to take adequate measures This product may cause inter...

Page 3: ...ables and accessories that are included in the package Don t use other accessories or cables unless specifically instructed to in the documentation Also do not use USB cables that are 3 meters or long...

Page 4: ...TS3020 Series TeraStations 14 Turning the TeraStation On and Off 16 Re Inserting Drives 19 Creating a USB Initialization Drive 19 Chapter 2 Configuration 20 Configuring Settings via Setup Wizard 20 O...

Page 5: ...ion Settings 40 If a Shared Folder Cannot Be Accessed 42 Chapter 4 Storage Management 44 RAID Modes 44 Working with RAID Arrays 45 Using JBOD 45 Changing RAID Mode 46 Shutting Down the TeraStation Aut...

Page 6: ...aStation Completely 66 Quotas 67 Quotas for Users 67 Quotas for Groups 67 Size Limits 68 Using the TeraStation as an iSCSI Device 71 Introduction 71 Creating an iSCSI Volume 72 Connecting or Disconnec...

Page 7: ...uring Failover 101 Switching to the Backup TeraStation Manually 103 Reconfiguring After Failover Occurs 104 Synchronizing Between Main and Backup TeraStations Periodically 105 Backing Up Your Mac with...

Page 8: ...ing 154 Configuring Security Settings 155 Licenses 157 Connecting Through a Proxy Server 158 Updating Antivirus Pattern Files 159 Configuring Folders as Virus Scanning Targets 160 Configuring Virus Sc...

Page 9: ...3 Initializing from Settings 183 Initializing Using the USB Initialization Drive 184 Resetting the Administrator Password 185 Logs 185 Displaying TeraStation s Logs 185 Transferring Logs to the Syslog...

Page 10: ...f the TeraStation Cannot Be Accessed 208 Chapter 8 Drive Replacement 211 LEDs 211 Drive Replacement Procedure 212 Using a Redundant RAID Mode or JBOD and TeraStation Is On 212 Using a Redundant RAID M...

Page 11: ...10 Power LED Keeps Blinking 219 Booting the TeraStation in Emergency Mode 220 Cleaning the Dustproof Filter 221 Info and Error LEDs 223 Errors 223 Status 224 Default Settings 226 Specifications 227...

Page 12: ...n the number or type of drives in the unit the model name will be different Check the sticker on the packing box for your unit s model name TS3010 Series TeraStations TS3210DN 8 19 9 12 13 14 15 16 11...

Page 13: ...tation press and hold down the power button for three seconds If the TeraStation beeps pressing and holding this button for a short period will stop the beeping 2 Power LED On the TS3210DN and TS3410D...

Page 14: ...ice port restriction settings to their factory default values The effects of this button can be changed in Settings 10Status LEDs Normally these LEDs blink green when drives are accessed If a drive fa...

Page 15: ...Started 19Link LED Glows green when the TeraStation is connected to a network TS3020 Series TeraStations TS3220DN 8 9 12 13 14 15 16 11 10 19 20 21 7 2 3 4 5 6 1 TS3420DN 8 12 13 20 21 19 14 15 16 11...

Page 16: ...tatus message 4 Error LED If there is an error the error LED will light up red Check the Settings interface or NAS Navigator2 to see the error message 5 LAN1 LED When LAN port 1 is connected this LED...

Page 17: ...on with a cable lock not included 17Serial Number This sticker shows the TeraStation s serial number 18UID Button Press this button to cycle the blue LED on and off 19Link Act LED Glows green when the...

Page 18: ...aStation s icon and select Open Settings For macOS select the TeraStation s icon while holding down the control key then select Open Settings 3 Enter the username and password then click OK Note The d...

Page 19: ...tings will open 5 Click at the top right of Settings and choose Shut Down 6 Click Yes 7 The Confirm Operation screen will open Enter the confirmation number then click OK When the power LED turns off...

Page 20: ...t 6 Swing the lock back down until it clicks into place 7 Repeat steps 3 6 for all other installed drives 8 Once every drive has been re inserted close the front cover 9 Press the power button on the...

Page 21: ...t security to Local intranet On Windows Server operating systems higher level security is configured by default Set the security to a lower level temporarily Configuring Settings via Setup Wizard When...

Page 22: ...een will open Enter the confirmation number then click OK 5 Follow the procedure on the screen and finish the setup wizard Opening Settings 1 Double click the NAS Navigator2 icon to start NAS Navigato...

Page 23: ...word then click OK Notes If the time out period is set to 10 minutes you will be logged out of Settings after 10 minutes of inactivity Click Secure Connection to log in using an encrypted connection 4...

Page 24: ...ion Notices such as information events and errors System information such as hostname firmware version IP address etc Drive information such as used space of internal drives LVM volumes iSCSI volumes...

Page 25: ...er 3 File Sharing Configuring Shared Folders Adding a Shared Folder 1 From Settings click File Sharing 2 Click the settings icon to the right of Folder Setup 3 Click Create Folder 24 Chapter 3 File Sh...

Page 26: ...p to 400 shared folders If the names of shared folders accessed via AFP and FTP connections contain multibyte characters configure the client language in Management Name Time Language to match the cha...

Page 27: ...If the Ethernet cable is disconnected or a power outage occurs while copying data the following may occur Preset data such as the TeraStation name users and groups may be erased An incomplete file ma...

Page 28: ...avigate to File Sharing Folder Setup and choose a shared folder to make hidden 2 Click the Option 2 tab and select the Hidden share SMB only checkbox then click OK Notes If protocols other than SMB Wi...

Page 29: ...28 Chapter 3 File Sharing 3 Click Create User...

Page 30: ...haracters hyphens underscores _ spaces commas periods semicolons tildes and the symbols The first character should not be a symbol unless it is an underscore Use the same username and password for bot...

Page 31: ...Use commas as separators Do not put spaces before or after commas If you don t want user descriptions use a comma after the password at the end If a line is in an incorrect format the username entered...

Page 32: ...31 Chapter 3 File Sharing 3 Click Add Group...

Page 33: ...nge any setting including other users passwords If you are logged in as a member of the power users group you can create and edit shared folders users and groups If you are logged in as a member of th...

Page 34: ...destinations If you grant both read only and read and write access to the users or groups the attributes will become as below Group with read and write access Group with read only access Group with n...

Page 35: ...hared folder that you want to set access restrictions for 4 Click the Access Restrictions tab 5 Enable Access Restrictions for Shared Folders 6 Select the level of access for the user or group Read an...

Page 36: ...he Active Directory domain controller to set access restrictions for TeraStation s shared folders There is no need to perform individual account management for the TeraStation If multiple TeraStations...

Page 37: ...ly you can also manually enter the settings 6 If there is a difference of more than five minutes between the TeraStation s clock and the domain controller s clock joining the domain or authenticating...

Page 38: ...rectory domains should be identical If the TeraStation is a member server of an Active Directory domain you cannot connect as a guest user via AFP If your TeraStation is a member server in an Active D...

Page 39: ...ers by configuring access permissions from your computer using Windows File Explorer Notes Depending on the environment the function may not work properly when enabled We recommend verifying the funct...

Page 40: ...5 Click the Option 2 tab 6 Enable Access Restrictions for Subfolders Note If Hide Non Access Permitted Files and Folders is enabled non access permitted sub files and folders will not be displayed in...

Page 41: ...ck up or replicate files to backup or replication destinations with access permission settings of files and folders in subfolders unchanged make sure that the same workgroup name user IDs and group ID...

Page 42: ...41 Chapter 3 File Sharing 2 Click the settings icon to the right of Folder Setup 3 Click Advanced Settings for Subfolders...

Page 43: ...ber then click OK If a Shared Folder Cannot Be Accessed Due to the security reasons you may be unable to access shared folders from computers running certain Windows versions In such a case try either...

Page 44: ...Under Users change the Action When Authentication Fails to Show network credentials window 5 Click OK The settings will be changed The window to enter a username and password will be displayed next t...

Page 45: ...6 arrays are available for TeraStations with four drives RAID 6 combines four or more drives into a single array The usable space is equal to the sum of the capacity of all drives minus the capacity...

Page 46: ...ple RAID mode offers faster performance than RAID modes that include parity If a single drive in the array becomes damaged then all data in the array will be lost JBOD This mode uses the drives inside...

Page 47: ...hen click OK 6 Click OK when completed Next create a shared folder by referring to the Adding a Shared Folder section in chapter 3 Changing RAID Mode To change the RAID mode first put the drives into...

Page 48: ...tion number then click OK 6 Click OK when completed Next create a shared folder by referring to the Adding a Shared Folder section in chapter 3 Shutting Down the TeraStation Automatically If an Error...

Page 49: ...48 Chapter 4 Storage Management 1 From Settings click Storage 2 Click the settings icon to the right of RAID 3 Click Options 4 Click Edit...

Page 50: ...ed for the RAID array cannot be mounted when booting Displaying or Hiding the Confirmation Screen Configure to display or hide the confirmation screen for selecting actions for if a drive used for the...

Page 51: ...ings option to Don t prompt when a drive could not be detected and click OK When the confirmation screen is hidden an undetected drive will automatically be dismounted from the TeraStation and the Ter...

Page 52: ...to show the confirmation screen if a drive being used for the RAID array cannot be mounted undetected drives will not be displayed under the following conditions If you are using any of the RAID array...

Page 53: ...ID 1 or RAID 5 array and an extra drive that s not part of an array Notes All data on the hot spare drive is deleted when it is configured as a hot spare and again when it changes from a spare to a dr...

Page 54: ...to add a new drive first Otherwise refer to the procedures in this section to configure the RAID array The following examples use the case of the TS3410DN TeraStation model Adding a Drive The procedu...

Page 55: ...ve 10Select a format type and click Format 11The Confirm Operation screen will open Enter the confirmation number then click OK 12Click OK when completed Drives Are Currently in JBOD If the drives are...

Page 56: ...agement 1 From Settings click Storage 2 Click the settings icon to the right of RAID 3 Choose a RAID array 4 Set the RAID mode to RAID 1 5 Select the Add a drive to a RAID array with RMM Your data wil...

Page 57: ...rives are currently in a RAID 1 or RAID 5 array you can use RMM to add drives to the RAID array then change the RAID mode Note RMM can be used to expand an array by only one drive per operation To exp...

Page 58: ...screen will open Enter the confirmation number then click OK 7 Click OK when completed RAID Scanning A RAID scan checks your RAID array for bad sectors and if it finds any it automatically repairs th...

Page 59: ...ow on free space either by having a message displayed on the Dashboard in Settings or having the TeraStation send you an email notification This function is applicable to internal drives RAID arrays a...

Page 60: ...il Notification section in chapter 7 Adding an External Drive Connecting an External Drive Your TeraStation features USB ports the number of available ports will depend on your model and you can conne...

Page 61: ...FAT32 formatted USB drive the progress bar may not be displayed or the file copying may fail Using a file system other than FAT32 is recommended for the USB drive After connecting an RDX drive to the...

Page 62: ...plug the drive Disconnect the drive from the TeraStation Note To remount the drive unplug it and then plug it back in Checking Drives A drive check tests the data on a drive on the TeraStation or one...

Page 63: ...S M A R T S M A R T Self Monitoring Analysis and Reporting Technology monitors internal drives to detect and report various indicators of reliability in the hope of anticipating failures If S M A R T...

Page 64: ...63 Chapter 4 Storage Management Displaying S M A R T Information 1 From Settings click Storage 2 Click the settings icon to the right of Drives 3 Select a drive to check and click S M A R T...

Page 65: ...ue may be significant If an attribute reports a failure or has had one in the past it will be displayed in the status column In such a case replacing that drive is recommended Formatting Drives Note U...

Page 66: ...r the I28 message for USB drives will appear on the Dashboard in Settings and NAS Navigator2 until the format is completed Click OK when completed Notes Do not turn off or disconnect power to the Tera...

Page 67: ...shared folder on each drive All settings returned to their default values All logs deleted If you remove a drive and then erase all data on the TeraStation the Dashboard in Settings and NAS Navigator2...

Page 68: ...most restrictive quota will always apply When joined to a domain only local users and groups will be able to set quotas Domain users and groups will be able to configure access restrictions for share...

Page 69: ...he right of Users 7 Select the user that will inherit the group quota settings and click Edit If you want to add a new user to a group with a quota create a user by referring to the Adding a User sect...

Page 70: ...o lost found lp mediacartridge x msdfs_root mt daapd printers ram spool usbdisk x Any instances of x denote a number for example array1 or disk3 1 From Settings click Storage 2 Click the settings icon...

Page 71: ...70 Chapter 4 Storage Management 6 Click Edit under NAS Volume 7 Click Create Volume...

Page 72: ...evice Introduction iSCSI is a protocol for carrying SCSI commands over IP networks Unlike traditional SAN protocols such as Fibre Channel which requires special purpose cabling iSCSI can be run over l...

Page 73: ...tall it Creating an iSCSI Volume To use the TeraStation as an iSCSI drive create a volume first Configure the TeraStation as described below Notes If the volume settings are changed all data on the vo...

Page 74: ...ume will be created and volume size Click OK when completed If you enabled LVM for the target drive or array or selected File I O for the Backstore option the volume size that you specify here can be...

Page 75: ...connections are disconnected before shutdown 1 From Windows navigate to Control Panel System and Security Administrative Tools iSCSI Initiator 2 Enter the IP address of the TeraStation into the Targe...

Page 76: ...ect to a single initiator unless the computer running the initiator also has clustering enabled and configured on its operating system To avoid using multiple initiators for access enable mutual authe...

Page 77: ...lume that volume will not be detected by Microsoft iSCSI Initiator To connect that volume the target CHAP name and secret should be authenticated 1 Open the Microsoft iSCSI Initiator 2 Register the in...

Page 78: ...ns for Individual Volumes If access restrictions are configured for a volume that volume cannot be accessed unless the target CHAP name and secret are authenticated 1 From Settings click Storage 2 Cli...

Page 79: ...e CHAP log on checkbox and enter the target CHAP name into the Name field and the target CHAP secret into the Target secret field If mutual authentication is enabled select the Perform mutual authenti...

Page 80: ...d click OK 5 Click OK Deleting Volumes To delete an existing volume follow the procedure below Note Deleting a volume will erase all data on the volume Back up the data before deleting the volume 1 Fr...

Page 81: ...r for unidirectional and the output part of bidirectional commands ImmediateData Indicates whether the initiator and target have agreed to support immediate data on this session MaxRecvDataSegmentLeng...

Page 82: ...81 Chapter 4 Storage Management Advanced Parameter Description Write Cache WCE Increases performance This cannot be used when block I O is selected LUN Number used to identify a local unit...

Page 83: ...fy a number of backup versions the backup destination folder should be on the same TeraStation or on an external USB drive attached to that TeraStation The backup data will be stored in the folder who...

Page 84: ...o the second level of folders However if the folder name of a second level folder contains that folder may not appear as the target folder 2 The folder should have the Backup checkbox selected under L...

Page 85: ...tation excluding the info folder USB drive connected to the backup source TeraStation You can select up to the second level of folders However if the folder name of a second level folder contains that...

Page 86: ...arget for the backup source or destination when configuring a backup job on another Buffalo NAS device unless it s entered You may create multiple folders using different backup device access keys for...

Page 87: ...want to encrypt the rsync access enable rsync over SSH and enter the rsync account settings 4 Click Close when completed 5 Click Refresh and make sure the desired rsync compatible device has been adde...

Page 88: ...87 Chapter 5 Backup 4 Enter the backup device access key and click OK 5 Click Add...

Page 89: ...up 6 Select backup settings such as date and time to run then select a backup mode for the Operation Mode drop down list Refer to the differences between the backup modes in the Backup Modes section a...

Page 90: ...e significantly different the backup job may not be properly performed In such a case select the default MTU size 1500 bytes for both devices You can also specify a hostname by a fully qualified domai...

Page 91: ...e backup data otherwise the restore process will fail Full and Management Backups Copy and paste the backed up files from the backup destination folder to a folder which you want to restore Overwrite...

Page 92: ...denied Code 10 The Ethernet cable was disconnected from the backup source TeraStation when the backup job started Reconnect the Ethernet cable rsync error error in socket IO code 10 at clientserver c...

Page 93: ...e backup job was running Do not overwrite the backup destination files while the backup job is running If updated the backup destination files will not be backed up and the backup job will fail The Te...

Page 94: ...destination folders on the backup destination TeraStation are on the shared folder list B105 The drives were not recognized Check that the drives are recognized properly in Settings If you configure t...

Page 95: ...nfo folder USB drive connected to the replication source TeraStation 3 Shared folder on another Buffalo NAS device 4 1 You can select up to the second level of folders However if the folder name of a...

Page 96: ...NAS device unless it s entered You may create multiple folders using different backup device access keys for backup and replication but only one access key can be used on the TeraStation Folders that...

Page 97: ...lication Job 1 From Settings click Backup 2 Click the settings icon to the right of Replication 3 Click Edit 4 If you had configured a backup device access key for the replication destination folder c...

Page 98: ...97 Chapter 5 Backup 5 Enter the backup device access key and click OK 6 Click Add 7 Select the shared folder that will be the replication source and destination then click OK...

Page 99: ...ed for replication Don t use the same TeraStation for both failover and replication or replication and Time Machine Don t configure replication from one source folder to multiple destination folders I...

Page 100: ...main TeraStation within a specified time If the backup TeraStation has not received a packet from the main TeraStation within a specified time the backup TeraStation considers the main TeraStation to...

Page 101: ...aring and Failover With this setup the backup TeraStation and main TeraStation are connected by a second Ethernet cable connecting their LAN port 2 Updating is done over this dedicated network path so...

Page 102: ...ad the firmware updater from the Buffalo website for the backup TeraStation and try updating the firmware on it Non Transferable Settings The settings below are not copied from the main TeraStation to...

Page 103: ...ter 5 Backup 3 Click Configure Failover 4 Select a TeraStation to be the failover backup device and enter its administrator username and password by default the username is admin and the password is p...

Page 104: ...s and the I51 message disappears Notes If you want to cancel the failover settings while both the main and backup TeraStations are working properly click Force Failover to Stop on both TeraStations an...

Page 105: ...tings by following steps 1 5 below and restart both TeraStations The I49 message will disappear Note The following procedure will also work if failover occurs unexpectedly 1 After failover occurs log...

Page 106: ...onnected to the main TeraStation follow the procedure below on the backup TeraStation a Click Management b Click the settings icon to the right of Power Management c Click Edit d Select Sync with UPS...

Page 107: ...106 Chapter 5 Backup 2 Click the settings icon to the right of Failover 3 Click the Periodic Sync tab 4 Click Edit...

Page 108: ...Time Machine is a backup program included with macOS Configure your TeraStation as shown below to use Time Machine 1 Preparing a Shared Folder for Time Machine 1 From Settings click File Sharing 2 Mo...

Page 109: ...a Backup Destination 1 From Settings click Backup 2 Click the settings icon to the right of Time Machine 3 Click Edit 4 Click Browse 5 Select the shared folder that you enabled AFP for in the previou...

Page 110: ...109 Chapter 5 Backup 7 Move the Time Machine switch to the position to enable Time Machine 3 Configuring Time Machine on macOS 1 From the Apple menu open System Preferences 2 Click Time Machine...

Page 111: ...110 Chapter 5 Backup 3 Click Select Backup Disk 4 Select the shared folder then click Use Disk...

Page 112: ...folder and click Connect Note If access restrictions are not configured on the destination share log in with the administrator account The default username and password for the administrator account a...

Page 113: ...112 Chapter 5 Backup 7 Time Machine will count down from 120 seconds then backup will begin...

Page 114: ...ll vary To avoid being charged unexpectedly expensive fees we recommend staying aware of the price structure for data storage and operations and regularly checking how much have been charged Set the T...

Page 115: ...when creating the bucket from the drop down list Enter the bucket name access key ID and secret access key select the storage class and the connection protocol then click OK 5 Enter a remote folder n...

Page 116: ...ntical proxy server If using the identical proxy server select New settings and enter the proxy server name port number username and password Consult your network administrator for detailed proxy serv...

Page 117: ...te Access 3 If you had configured a backup device access key to the remote folder that was created through the Preparing for Amazon S3 section above click Set If you hadn t skip to step 5 4 Enter the...

Page 118: ...Select backup settings such as date and time to run select a backup mode for the Operation Mode drop down list It is recommended to configure a job to run periodically Refer to the differences betwee...

Page 119: ...te Access Note If you create a differential backup job and there are files that only exist in the destination folder these files will be deleted when the job runs Make sure that files are not saved wh...

Page 120: ...ring the first copying process and will not be visible If the TeraStation is shut down or restarted immediately after copying a file to the shared folder changing the settings or disconnecting and rec...

Page 121: ...Dropbox folder If you don t have a Dropbox account or if you need to create a new empty Dropbox folder refer to the Dropbox website Configuring a New Job 1 From Settings click Cloud Storage 2 Move the...

Page 122: ...website with your Dropbox account then click Allow 7 The authentication code will be displayed Copy the authentication code and return to Settings Authentication code reregistration should be finished...

Page 123: ...he TeraStation even if the sync direction is configured to Bidirectional or Download only Refer to the following website for synchronization restrictions between the TeraStation and Dropbox https www...

Page 124: ...123 Chapter 6 Cloud Services and Remote Access 3 From the job list click the job whose settings you want to change 4 Click the Options tab...

Page 125: ...124 Chapter 6 Cloud Services and Remote Access 5 Click Edit...

Page 126: ...a proxy server click Proxy Settings From the displayed page you can select whether to use the configured settings or configure an identical proxy server If using the identical proxy server select New...

Page 127: ...the TeraStation and an Azure container Notes Depending on the services you have purchased prices for operations and amount of data will vary To avoid being charged unexpectedly expensive fees we reco...

Page 128: ...127 Chapter 6 Cloud Services and Remote Access 5 Click Add 6 The job setup wizard will open Enter your Azure Storage account name and access key then click Next...

Page 129: ...128 Chapter 6 Cloud Services and Remote Access 7 Enter the desired job name and click Next 8 Select Backup and click Next...

Page 130: ...ervices and Remote Access 9 Select the desired shared folder on the TeraStation as the backup source folder and enter the container name for the backup destination then click Next 10Specify the sync p...

Page 131: ...les in the backup source after they are deleted then click Next 12Configure whether to filter the backup target files The following screen is available to configure file filtering by file size and whe...

Page 132: ...s whose filename contains the symbols Files whose filename ends with either a space or period Files whose filename starts with either or Files whose filename starts with and have the file extension tm...

Page 133: ...oud Services and Remote Access 3 Move the Microsoft Azure Storage Sync switch to the position to enable Microsoft Azure Storage Sync 4 Click the settings icon to the right of Microsoft Azure Storage S...

Page 134: ...133 Chapter 6 Cloud Services and Remote Access 6 The job setup wizard will open Enter your Azure Storage account name and access key then click Next 7 Enter the desired job name and click Next...

Page 135: ...container name for the restore source and select the desired shared folder on the TeraStation as the restore destination then click Next 10Select either to restore data into the first level folder ro...

Page 136: ...el on the shared folder restored data will automatically move to the first level If there are files with the same filename in the first level folder those files will be overwritten Changing Job Settin...

Page 137: ...136 Chapter 6 Cloud Services and Remote Access 4 Click the Options tab 5 Click Edit...

Page 138: ...neDrive or OneDrive files via the TeraStation To link your TeraStation with your Microsoft account follow the procedure below Note To use Microsoft OneDrive Sync you need a Microsoft account and an av...

Page 139: ...Cloud Services and Remote Access 3 Click the settings icon to the right of Microsoft OneDrive Sync 4 Click Add 5 The sign in window will open Enter the username and password of your Microsoft account...

Page 140: ...Select the sync action and behavior for when files with the same name are already in the target folder The behavior for when files with the same name already exist will work when the files that have...

Page 141: ...r first click Browse under Folder on TeraStation then click Create Folder on the selecting folder window that appears Click Next after selecting the folders Notes We do not recommend having the TMNAS...

Page 142: ...iod and click Next 10Files will be uploaded during the start and end time of the period configured in step 9 above If you want to always upload files during the configured sync period select Always sy...

Page 143: ...ng the entered encryption password Click Next after selecting Note If the password contains spaces or backslashes decrypting a file on a computer may fail 12Select whether to check for file consistenc...

Page 144: ...they re hidden The file size filtering will work only for the upload process The available maximum size is up to 15360 MB 15 GB Hidden files refer to files whose filename starts with a period Configur...

Page 145: ...OneDrive Sync and then downloaded onto a computer from OneDrive time stamps for files may be changed to the download date If there are nine or more jobs created the TeraStation will re arrange the num...

Page 146: ...145 Chapter 6 Cloud Services and Remote Access 3 From the job list click the job whose settings you want to change...

Page 147: ...146 Chapter 6 Cloud Services and Remote Access 4 Click the Options tab...

Page 148: ...147 Chapter 6 Cloud Services and Remote Access 5 Click Edit...

Page 149: ...e Action access_denied Access denied for the requested information To link with OneDrive please consent the request from OneDrive server_error The authentication server encountered a temporary error P...

Page 150: ...s click the Clear button to delete the message network_error Could not register the authentication code Check that the network or proxy server settings are correct Unexpected error Unknown error Pleas...

Page 151: ...r disable it to use a different DNS server Choose a BuffaloNAS com Name and BuffaloNAS com Key for your WebAccess account Names and keys may contain between 3 and 20 alphanumeric characters underscore...

Page 152: ...e same access permissions with WebAccess that they do locally If access restrictions are not set for the shared folder then this option will not be shown Whether a user or group can access a folder th...

Page 153: ...e Option 2 tab and click OK Accessing the TeraStation with an FTP Client To access the TeraStation via FTP configure your FTP client software with the following settings Hostname IP address of the Ter...

Page 154: ...r copied using AFP you may be unable to delete it using an FTP connection If this occurs use an SMB or AFP connection instead to delete the file For FTP connections make sure that the total filename l...

Page 155: ...o the Internet The connection can be routed through a proxy server if the appropriate settings are configured in Administration Proxy Settings from the left side menu of the Trend Micro NAS Security s...

Page 156: ...Settings Use the Trend Micro NAS Security settings page to configure security settings such as updating pattern files configuring scan schedules and activating or extending the license To open the set...

Page 157: ...hapter 7 Advanced Features 3 Click Options 4 Enter your username and password then click Log On You can log on using the TeraStation s admin account The default username and password are admin and pas...

Page 158: ...OP TSVC license pack sold separately If your TeraStation includes activated antivirus software no license registration is required The total period for antivirus software updates to be available may b...

Page 159: ...stered To check the status of the current license open the Trend Micro NAS Security settings page and navigate to Administration Product License on the left side menu Connecting Through a Proxy Server...

Page 160: ...hen click Save The antivirus software is now configured to use a proxy server Updating Antivirus Pattern Files For best results configure your antivirus software to update the antivirus pattern files...

Page 161: ...he Internet Configuring Folders as Virus Scanning Targets By default all folders on the TeraStation including attached USB drives will be scanned Follow the procedure below to block specific shared fo...

Page 162: ...Micro NAS Security settings page choose Scan Options Manual Scan 2 Click Scan now This starts the virus scan If the scan finds a virus the user can be notified in two ways The I34 virus alert message...

Page 163: ...on essential files from the quarantine folder and try the virus scan again If the infected file is too large it may be unable to be moved to the quarantine folder In such a case check the scan log to...

Page 164: ...ation can send you email reports daily or when settings are changed or an error occurs You can configure the events that will trigger notifications from any of the following functions quotas drives in...

Page 165: ...ult subject then configure recipients and the time when email reports will be sent Click OK to save the configured settings and have a test email sent If you select an authentication type other than D...

Page 166: ...on such as capacity information job starts completes etc Notice Sends a notification email if a non critical error occurs Notice reports will contain warnings such as something has failed but the func...

Page 167: ...m The time to enter sleep mode should not be set to the same time as or earlier than the start time If a timer is scheduled during checking or formatting a drive running a backup process or setting a...

Page 168: ...ep mode at 1 00 a m of the next day Example 4 If running at a current time of 10 00 a m Wednesday Timer 1 Daily 9 00 18 00 Timer 2 Wednesday 7 30 22 00 Timer 3 Not used On days other than Wednesday no...

Page 169: ...NAS device on the same network After making this selection enter the IP address of the Buffalo NAS device that will be the sync source into Other Buffalo NAS s IP Address If you don t want to connect...

Page 170: ...et cables can be used to establish two separate communication routes providing LAN port redundancy and improving communication reliability The use of two Ethernet cables enables access to the TeraStat...

Page 171: ...the current load on each network interface slave The receive load balancing is achieved by ARP negotiation Note If the TeraStation is being used as an iSCSI drive disable iSCSI before changing networ...

Page 172: ...rom the Dashboard in Settings Offline Files for Windows The offline files feature that is included with many versions of Windows can be used with files on the TeraStation You will be able to work on f...

Page 173: ...ew to the icon view and click Sync Center Click Sync All to synchronize all offline files 3 Disconnect the computer from the network and verify that you can access offline files If you have configured...

Page 174: ...the NFS checkbox on the Basic tab and click OK Note the NFS path It will be used later for accessing data from an NFS client 5 Click Close 6 Move the NFS switch to the position to enable NFS 7 Click t...

Page 175: ...9 Click Add Note To delete a client select the checkboxes of the clients from the lists and click Delete 10Enter the hostname and IP address of the NFS client then click OK You should add all NFS clie...

Page 176: ...175 Chapter 7 Advanced Features 11Click the NFS Rules tab 12Click Add...

Page 177: ...h the public network address and the public subnet mask then access to the NFS share will not be restricted If you configure Guest Permission to Forced on the screen after navigating to NFS Rules Add...

Page 178: ...decrypt the data In SSL this key contains the server certificate and depending on your computer environment a check may be performed to determine the trustworthiness of the certificate The server cer...

Page 179: ...network management software Examples of frequently notified traps are described in the Relevant Trap List section below 1 From Settings click Network 2 Click the settings icon to the right of SNMP 3 C...

Page 180: ...or downloading the private MIB file on the Buffalo website for more detailed information Conditions Trap Name Backup fails nasBackupStatus The RAID array is in degraded mode nasDiskStatus An error occ...

Page 181: ...runking Backup All settings in Failover Management The TeraStation s hostname All settings in Power Management All settings in SSL Display language in Settings Saving Settings 1 Insert a 1 GB or large...

Page 182: ...es TeraStations cannot be applied to the TS3020 series TeraStations and vice versa Since firmware version 4 36 saved settings cannot be applied from a USB drive that contains saved settings from a uni...

Page 183: ...FT user guide Procedure for TeraStations Other Than TS X Series Follow the procedure below to create a config file on a TeraStation that is not part of TS X series TeraStations 1 Refer to the user man...

Page 184: ...the migration target TeraStation contains shared folders users and groups that share the same name as the transferred settings the existing settings will be overwritten If the migration target TeraSta...

Page 185: ...the same TeraStation unit that created it Normally making and using a USB initialization drive will not affect data on the TeraStation However always back up your data regularly This USB drive can be...

Page 186: ...glows press the function button The I41 message will appear on NAS Navigator2 at this time 5 It will take several minutes for initializing the settings The TeraStation will restart when it s finished...

Page 187: ...that occurred on the internal drives File access on USB drives are not logged Note All logs are encoded in UTF 8 format To show them correctly change the software encoding to UTF 8 Transferring Logs...

Page 188: ...187 Chapter 7 Advanced Features 3 Click Edit 4 Enable Syslog Transfer 5 Enter the IP address of the syslog server where you want to transfer the logs to...

Page 189: ...6 Select the type of log that you want to transfer from Logs to Transfer 7 Click OK Creating a Shortcut to the Logs in the Shared Folder 1 From Settings click Management 2 Click the settings icon to...

Page 190: ...the created shortcut will lead Click OK In the selected shared folder a folder named system_log will now contain the logs Changing Archive Rules for File Access Logs You can configure how many logs a...

Page 191: ...he location and select the unit and version to save logs to the right of Archive Rule for File Access Logs For example if you select Month for the unit and enter 7 for the version the file access logs...

Page 192: ...r RAID array is later changed using RMM the log folder will be automatically changed to the system area The I72 message will also appear on the Dashboard in Settings and NAS Navigator2 You cannot dele...

Page 193: ...ter 7 Advanced Features You can also download the latest firmware from the Buffalo website Updating Automatically 1 From Settings click Management 2 Click the settings icon to the right of Update 3 Cl...

Page 194: ...natively you may choose to schedule updates to occur during a specific time of day Configuring Update Notification Configure whether or not to receive a notification when a new firmware version become...

Page 195: ...nd environment information such as the number of shared folders and client computers and or S M A R T information The collected information will only be used for improving future firmware stability an...

Page 196: ...changing settings 1 From Settings click Management 2 Click the settings icon to the right of Name Time Language 3 Click Edit 4 Click the Name tab then configure the TeraStation s name and description...

Page 197: ...a DNS server is configured for the TeraStation Note The internal clocks of the TeraStation and other devices on your network may run at slightly different speeds Over a long period of time your networ...

Page 198: ...information 8 When all settings are completed click OK Beep Alerts You can set the TeraStation to beep if certain errors occur 1 From Settings click Management 2 Click the settings icon to the right o...

Page 199: ...Click Edit 4 Click the Front Panel tab 5 Configure your settings then click OK Proxy Server If you place the TeraStation on a network that passes through a proxy server configuring the proxy server s...

Page 200: ...ick OK Once you configure the proxy server settings you may use the settings for other cloud storage services such as Amazon S3 or Dropbox by selecting the Configured settings option on each settings...

Page 201: ...200 Chapter 7 Advanced Features 3 Click Edit 4 Select or enter the desired MTU size and click OK...

Page 202: ...e the TeraStation s MTU size is smaller than the hub or router s Larger MTU sizes may not transfer the data to the TeraStation correctly Changing the IP Address Normally the TeraStation s IP address i...

Page 203: ...202 Chapter 7 Advanced Features 3 Click Edit 4 Clear the DHCP checkbox and enter the desired IP address and its subnet mask...

Page 204: ...ted or if a network issue occurs You can specify the time to delay the restart at the Services Restarted After option When you disable DHCP all addresses including default gateway and DHCP server addr...

Page 205: ...204 Chapter 7 Advanced Features 3 Click FQDN Mapping 4 Click Add...

Page 206: ...ations to a File section in the Boot Authentication Tool help for the procedure Boot authentication cannot be enabled if any of the following functions are enabled drive encryption LVM iSCSI and failo...

Page 207: ...r Boot Authentication Tool from the Buffalo website and install it onto the Windows PC 2 Register the specific port number that is used on the application as a firewall exception rule Navigate to Cont...

Page 208: ...ck Edit 4 Enter the authentication server s IP address or hostname and port number specify the security level and communication time settings then click Activate 5 The drive formatting process will st...

Page 209: ...server If the TeraStation Cannot Be Accessed If the TeraStation cannot communicate with the authentication server or vice versa such as in a case of network failure the TeraStation will not be accessi...

Page 210: ...ow will be displayed Have the user forward the decryption key to the authentication server administrator 2 Open Boot Authentication Tool on the authentication server 3 From Boot Authentication Tool ri...

Page 211: ...git passcode will be displayed Send the passcode to the user 6 The user can then enter the 20 digit passcode into Settings and click OK Once the passcode is authenticated the TeraStation will become a...

Page 212: ...ng drive If you remove the drive without properly dismounting it data may be lost and the TeraStation may malfunction For the replacement drive use a Buffalo OP HDN series drive The replacement drive...

Page 213: ...the saved data to another location before replacing the failed drive If one or more drives fail during drive replacement data can no longer be retrieved from the TeraStation 1 Open the front cover wit...

Page 214: ...without red status LEDs lit are still on Do not unplug or remove them 3 Pull out the drive cartridge and remove it from the TeraStation 4 Insert the new drive into the empty slot with the lock mechan...

Page 215: ...ion beeps again If replacing multiple malfunctioning drives at once you will have to rebuild the RAID array from Settings Log in to Settings and navigate to Storage RAID click the RAID array that held...

Page 216: ...er depending on whether the TeraStation was in a redundant RAID mode or JBOD before replacing the drive For a redundant RAID mode You will have to rebuild the RAID array from Settings 1 From Settings...

Page 217: ...e failed drive even after the RAID array is rebuilt with the hot spare After you replace the failed drive with a new drive follow the procedure below to configure the new drive as a hot spare This sec...

Page 218: ...as below Operating in RAID 0 Mode All data on the RAID array will be deleted after replacing the drive You will be unable to use the TeraStation until you delete and rebuild the RAID array with the ne...

Page 219: ...ion on operating the app To open the help click the link below http buffalo jp support_s guide2 manual nasnavi2 99 en NovaBACKUP NovaBACKUP is a Windows utility that lets you back up data on your comp...

Page 220: ...is added to your TeraStation s hostname on NAS Navigator2 follow the procedure at the Booting the TeraStation in Emergency Mode section below Power LED Keeps Blinking While the TeraStation s power LED...

Page 221: ...ry again from the first step If the TeraStation did not power off properly in the previous shutdown a message will appear in the window as below Booting the TeraStation in Emergency Mode If the TeraSt...

Page 222: ...ted data may not be recoverable even if you try the procedure above When the Updating may have failed message appears restart the TeraStation and check whether the unit has been recovered from emergen...

Page 223: ...er 10 Appendix 3 Remove the dustproof filter from the front cover and clear any dust such as by using a vacuum cleaner 4 When cleaning is completed return the filter and the front cover 5 Close the fr...

Page 224: ...on the same network has been configured the LAN cable of this TeraStation may be disconnected E11 An error occurred in the fan speed Check that no foreign objects or dust are clogging the fan If any...

Page 225: ...he RAID array I15 Examining the error status of the RAID array Note Transfer speeds are slower during the examination process I16 Creating the RAID array I17 Resynchronizing the RAID array Note Transf...

Page 226: ...was initiated but the drive in slot 1 was not detected Make sure that the drive in slot 1 is present and fully inserted into its slot I45 Initialization failed I46 Data migration or conversion RAID mi...

Page 227: ...space is occupied so older logs were removed Delete file access logs to free up space I72 The target folder for saving logs has been changed to the system area Reconfigure the settings by referring t...

Page 228: ...on and specifications 1GbE LAN Interface Standards Compliance IEEE 802 3ab 1000BASE T IEEE 802 3u 100BASE TX IEEE 802 3 10BASE T Data Transfer Rates 10 100 1000 Mbps auto sensing Number of Ports TS321...

Page 229: ...mm 16 9 1 7 16 9 in Weight TS3210DN approx 4 8 kg 10 6 lbs TS3220DN approx 4 7 kg 10 4 lbs TS3410DN with two drives included approx 5 6 kg 12 3 lbs TS3410DN TS3420DN approx 7 0 kg 15 4 lbs TS3420DN w...

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