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Auerswald COMfortel 1100, Operation And Configuration Instructions

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Auerswald COMfortel 1100 Operation And Configuration Instructions Download Page 238

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COMfortel 1100 - Firmware Version 4.4 - COMfortel Set V2.7 - Version of the Manual 04 11/10

Service and Maintenance

Service and Maintenance

This section describes useful service functions, among other things. This includes deleting, 
saving and restoring data in the case of a malfunction and the need to exchange the telephone 
or PBX.

Topics

–

Firmware Update (page 239)

–

Data Backup on PC (page 244)

–

Selecting a PBX (page 247)

–

Initiating PBX Synchronisation (page 248)

–

Deleting Data (page 249)

Summary of Contents for COMfortel 1100

Page 1: ...Operation and Configuration Instructions System Telephone COMfortel 1100 C O M f o rt e l Exit Menu R 0 1 2 3 6 5 4 7 8 9 WXYZ TUV PQRS GHI JKL MNO DEF ABC...

Page 2: ...Minimum Requirements for PC for Using Configuration Software COMfortel Set 27 Installing COMfortel Set 27 Starting COMfortel Set 28 Exiting COMfortel Set 28 Configuring the Language of the Configurat...

Page 3: ...g up Receiver and Dialling Telephone Number 53 Dialling Telephone Number with Dial Preparation 53 Dialling Telephone Number on Direct Exchange Line Access 54 Options for Unsuccessful Calls 54 Initiati...

Page 4: ...ing During a Call 73 Switching off Hands free Calling and Returning to Normal Calling 73 Loudspeaker Listening 74 Switching on Loudspeaker Listening during a Call 74 Switching off Loudspeaker Listenin...

Page 5: ...m Unauthorised Access 97 Configuring a User PIN 97 Configuring a Function Lock 98 Configuring Settings Lock 99 Display 100 Configuring the Language on Telephone 100 Adjusting Contrast 101 Configuring...

Page 6: ...all Restrictor Incoming Robinson Numbers 139 Configuring and Operating Function Key for Call Restrictor Incoming 139 Call Waiting 141 Configuring and Operating Function Key for Call Waiting 141 Switch...

Page 7: ...ker Audio Out 175 Configuring and Operating Function Key for Loudspeaker Audio Out 176 Macro 178 Macro Execution Procedure 178 Configuring and Operating Function Key for Macro 179 Configuring Display...

Page 8: ...figuring and Operating Function Key for Targeted Exchange Line Access C 211 Targeted VoIP Access Point 213 Initiating a Targeted VoIP Access Point 213 Configuring and Operating Function Key for Target...

Page 9: ...aintenance 238 Firmware Update 239 Firmware Update Variants 239 Initiating Manual Firmware Update 239 Configuring Update Server Number 241 Initiating Instant Firmware Update via Update Server 241 Dist...

Page 10: ...10 COMfortel 1100 Firmware Version 4 4 COMfortel Set V2 7 Version of the Manual 04 11 10 Q 260 R 261 S 261 T 262 V 263 W 263 Abbreviations 264 Index 265...

Page 11: ...perating your equipment safely Before you put the telephone into operation it is absolutely necessary for you to read the safety information described here and to make yourself familiar with the inten...

Page 12: ...nnection lines immediately Always have a professional carry out repairs immediately Please contact your dealer or the manufacturer directly Use only original accessories Do not touch the contact point...

Page 13: ...oses is only allowed with prior written permission by Auerswald for each individual incident The system telephone is different from normal telephones connected to Auerswald PBXs in that it is especial...

Page 14: ...Mpact 4406 DSL COMpact 2206 USB COMpact 3000 or COMpact 2204 USB PC data interface None Display 18 LEDs partially polychromatic 1 line LCD User elements Keypad 17 permanent function keys 15 programmab...

Page 15: ...fortel 1100 Firmware Version 4 4 COMfortel Set V2 7 Version of the Manual 04 11 10 15 Important Information Technical Data Receiver jack assignment 1 Microphone 2 Loud speaker 3 Loud speaker 4 Microph...

Page 16: ...Information Copyright Copyright Disseminating and reproducing these instructions as well as using and disclosing the contents even in part is permitted only with our express permission Offenders will...

Page 17: ...f environmental protection please make sure that packaging materials are also properly disposed of Please consult your municipal administration authorities for options of proper and environmentally sa...

Page 18: ...Your Telephone This section provides a general overview how to operate the telephone Here you will find a description of the icons and text shown on the unit display as well as the keys on the device...

Page 19: ...ook key Opens the telephone book D Redial key Opens the redial list When the receiver is off the hook dials the previously dialled telephone number Initiates the entry of a telephone number note memo...

Page 20: ...e G Microphone key Switches the microphone off mute and on again H Loudspeaker key Switches loudspeaker listening on during a call Holding the key for 2 seconds switches hands free calling on I Query...

Page 21: ...ere are several examples of menu options Menu Options in the Idle State The following information is shown on the display while the telephone is in the idle state Date and time When the time is invali...

Page 22: ...in a period of 30 seconds Important The settings and functions available in the menu can be restricted from unauthorised use by the administrator The release and display of these disabled functions in...

Page 23: ...is that the exchange line subscriber has not suppressed the display of his telephone number or that he has approved transmission of the telephone number If the telephone number is not available Unkno...

Page 24: ...ephone number or name of the commu nication partner Press the and softkeys to scroll through the various options Press the softkey to initiate the function currently displayed Press the softkey to acc...

Page 25: ...el Set V2 7 Version of the Manual 04 11 10 25 Getting to Know Your Telephone Menu Options Menu Option Examples Provider number and name Press the and softkeys to scroll through this information Press...

Page 26: ...onfiguration Software COMfortel Set This section provides a general overview of the configuration software COMfortel Set It describes how to install and generally operate the configuration software Mo...

Page 27: ...following requirements PC with Intel Pentium 800 MHz or compatible processor Windows 2000 as of Service Pack 4 Windows XP as of Service Pack 3 Windows Vista 32 64 bit as of Service Pack 2 Windows 7 3...

Page 28: ...n the screen by repeatedly clicking Next and selecting the telephone in question 5 Continue following the instructions on the screen and select the configuration software COMfortel Set 6 Follow the in...

Page 29: ...le a PC connection to the USB port of a COMpact 2206 USB the selection ISDN card CAPI 2 0 transmission via the B channel is significantly faster than via the selection USB transmission via the D chann...

Page 30: ...The following entries are possible 5 Click OK Configuring V 24 options If there are transmission problems with the V 24 connection the transmission rate can be restricted to 9600 Baud This increases t...

Page 31: ...ted via the interface confi gured above opens 3 Select the telephone whose configuration you would like to open and click OK The PIN entry dialogue opens Note For operation on the PBXs COMpact 3000 CO...

Page 32: ...example to create a configuration for a telephone before the required connection to the PBX or to the PC has been established you can open an empty configuration as described in the following 1 Open t...

Page 33: ...20 VoIP COMmander Basic 2 and COMmander Business access to the telephone is only possible via the 6 digit PIN assigned in the PBX In this case you need to first select which PIN you would like to ente...

Page 34: ...Open the menu File Printing 2 Select or clear the Assign function keys check box 3 Select or clear the Project list check box 4 Click OK If you have selected the Assign function keys check box a print...

Page 35: ...gue for the operating system opens 8 Click OK this text is dependent on the operating system used Operating Instructions for COMfortel Set The operating instructions for COMfortel Set contain the foll...

Page 36: ...rd to enter a number or desired text In order to change an existing entry double click the entry to be overwritten The field then becomes blue and can either be overwritten directly or the existing te...

Page 37: ...To create new list entries fill the empty entry fields in the lower table row Additional rows are then added to the list To delete an entry an entire line can be deleted To do this double click in an...

Page 38: ...p topic The corresponding help page opens You can navigate back and forward within the selected topic by clicking the and icons Press the key F1 The help opens and displays the description of the conf...

Page 39: ...tly opened topic is highlighted in the table of contents for example with a grey background Scrolling through the table of contents may cause this highlighting to disappear By clicking the icon in the...

Page 40: ...instruction By clicking the icon you can go to the previous page of the instruction Navigating via the Back Button Clicking the icon takes you back to the previously opened help page Note You may hav...

Page 41: ...Search this text is dependent on the operating system used Help is searched this may take some time Afterwards the topics that contain the search term are listed The sequence within this list is dete...

Page 42: ...esired printer 3 Click Print Icons in the Help Window Clicking the icon takes you back to the previously opened help page Clicking the icon takes you to the next page of the instruction Clicking the i...

Page 43: ...s section describes the various types of telephoning that your telephone provides Topics Incoming Calls page 44 Call Waiting Calls page 48 Outgoing Calls page 52 Calls page 59 Query Calls page 62 Tran...

Page 44: ...pt an Incoming Call If you receive a call and would like to talk with the caller you can accept the incoming call as you would normally by picking up the receiver Reject an Incoming Call If you receiv...

Page 45: ...number of the caller is saved in the caller list in as far as the telephone number is available and the call type is to be entered in the caller list Calls made from the telephone or from the PBX wake...

Page 46: ...caller on hold hears the hold music 3 Select back 4 Press the softkey You are connected with the caller Forwarding Incoming Calls Important Only available for operation on the PBXs COMpact 3000 COMpac...

Page 47: ...number exception direct exchange access The default exchange line access number on the PBX is 0 in the factory settings however this can be changed for several PBXs see the PBX manual 4 Press the soft...

Page 48: ...eing called for example in a group call Accept the Call Waiting Call If you receive another call while you are already on a call and you would like to speak to the second caller or you would like to e...

Page 49: ...y The caller receives a busy signal in as far as no other telephones are being called for example in a group call Accepting Call Waiting Requirements Knowledge of the telephone and its menu options Ca...

Page 50: ...destination number or press the telephone book key to select the telephone number you want in the telephone book Important Enter telephone numbers exactly as when dialling for example always enter ext...

Page 51: ...g Tone Switching off Call Waiting Tone Requirements Knowledge of the telephone and its menu options Call waiting enabled When call waiting signals that there is an incoming call proceed as described i...

Page 52: ...ceiver makes it possible to check the telephone number entered and if necessary to correct it before the connection is established Dialling the Telephone Number on Direct Exchange Line Access If your...

Page 53: ...t to cancel dialling and start again as soon as you have dialled the first digit select dial again and press the softkey Once you have finished dialling the telephone number the subscriber is called D...

Page 54: ...code proceed as described in the following 1 Pick up the receiver or press the hook key You will hear the external dial tone 2 Select internal You will hear the internal dial tone 3 Dial an internal...

Page 55: ...upported by the PBX This service attribute is required for external calls If you have initiated a callback as soon as the other subscriber has hung up the receiver to end the call the PBX or central o...

Page 56: ...ber is called Note You also have the option of letting the central office call you as soon as one of the B channels on the previously called ISDN connection is available If the person for which you ha...

Page 57: ...X calls you the callback instruction is deleted A callback on an external subscriber is tried up to 45 minutes by the central office If the called person did not finish his call until then the callbac...

Page 58: ...scribed in the following Important Do not hang up the receiver as this will disconnect any calls waiting or will initiate an unannounced transfer of the call to another internal telephone 1 Select bac...

Page 59: ...the call and your communication partner on the display Sending DTMF Signals During an existing connection you can use the keypad to send DTMF signals tones used in DTMF dialling to operate an answeri...

Page 60: ...scribed in the following 1 Press the softkey All the available information about a call is displayed 2 Press the softkey to end the display Sending DTMF Signals Requirements Knowledge of the telephone...

Page 61: ...s the microphone key again Ending a Call After your communication partner ends the call your telephone goes into the idle state If you wait to hang up the receiver for a few seconds you will hear the...

Page 62: ...ress the softkey You will hear the internal dial tone Your current communication partner is kept on hold on the PBX and is listening to hold music 3 Enter a telephone number Important Enter telephone...

Page 63: ...rs you can specifically end the call with the other communication partner separately Of course one of your communication partners can simply hang up so that you can continue talking with the other com...

Page 64: ...m you would like to end the call 2 Select curr call canc 3 Press the softkey You then conduct an individual call with the communication partner who had previ ously been on hold Connecting Both Communi...

Page 65: ...to be called Placing the External Communication Partner in the Waiting Loop If the internal subscriber to which you would like to transfer an external communication partner is busy you can place the...

Page 66: ...are connected with each other Transfer without Announcement Requirements Knowledge of the telephone and its menu options Internal transfer destination During a call proceed as described in the followi...

Page 67: ...nal transfer destination If the internal telephone to which you are trying to transfer a call is busy proceed as described in the following 1 Select waiting loop 2 Press the softkey 3 Hang up the rece...

Page 68: ...ibed in the following 1 Switch to the communication partner you would like to transfer 2 Select transf act call 3 Press the softkey 4 Dial the telephone number of the subscriber to be called As soon a...

Page 69: ...ns during a Conference Call The following actions are possible during a conference call Initiating Splitting When you end a conference call and would like to talk to each of the conference call partne...

Page 70: ...Conference Call Requirements Knowledge of the telephone and its menu options A conference call that you initiated yourself During a conference call proceed as described in the following 1 If necessar...

Page 71: ...u initiated yourself To connect two external communication partners the following is required Authorization in the PBX for Transfer of external calls to external During a conference call proceed as de...

Page 72: ...phone rings press the hook key or the loudspeaker key to initiate the call You are conducting a call in hands free calling mode The following symbol is shown in the display If you would like to call...

Page 73: ...ing Press and hold the loudspeaker key for approx 2 seconds You can then hang up the receiver You are conducting a call in hands free calling mode The following symbol is shown in the display Switchin...

Page 74: ...microphone no hands free calling Switching on Loudspeaker Listening during a Call Requirements Knowledge of the telephone and its menu options During a normal call using the receiver proceed as descri...

Page 75: ...10 75 Telephoning Loudspeaker Listening Ending a Call in Loudspeaker Listening Mode Ending a Call in Loudspeaker Listening Mode Requirements Knowledge of the telephone and its menu options During lou...

Page 76: ...Requirements Knowledge of the telephone and its menu options Headset operation enabled When your telephone rings press the hook key to initiate the call You are making a headset call If you would like...

Page 77: ...11 10 77 Telephone Book and Telephone Number Lists Telephone Book and Telephone Number Lists This section describes the telephone book and the current caller and calls lists in the telephone Topics Te...

Page 78: ...ll of the contacts are displayed in alphabetical order If a telephone number that is in the telephone book is transmitted during a call the assigned name is displayed instead of the telephone number O...

Page 79: ...ypad 3 Pick up the receiver or press the hook key Excepting Telephone Numbers into Other Menus Before entering a telephone number in a menu when configuring a speed dialling key you can select the des...

Page 80: ...following areas can be selected Emergency numbers emergency numbers configured in the PBX Internal telephone numbers internal telephone numbers configured in the PBX PBX telephone book telephone book...

Page 81: ...tempt Opening the Redial List Opening can be carried out as follows Via the telephone menu Requirements Knowledge of the telephone and its menu options At least one entry in the list 1 Press the redia...

Page 82: ...p the receiver when you press the redial key the telephone number dialled last is immediately dialled 2 Scroll to the desired entry or press the redial key several times 3 Pick up the receiver or pres...

Page 83: ...The following calls can be selected External calls Internal calls Door terminal calls Other calls The configuration can be made as follows Via COMfortel Set Configuring Calls to be Recorded for Redial...

Page 84: ...e than 10 calls the oldest entry is overwritten A previous communication partner can called directly from the calls list Opening the Calls List Opening can be carried out as follows Via the telephone...

Page 85: ...the calls list The call conducted last is displayed 2 Scroll to the desired entry 3 Pick up the receiver or press the hook key The subscriber is called Note If you would like to exit the menu without...

Page 86: ...IN if necessary 1 Open the page Function keys Assign function keys 2 Click one of the following tabs 3 Right click the function key you want to assign A function selection dialogue opens 4 Select the...

Page 87: ...External calls without telephone numbers External calls with telephone numbers Internal calls Alarm calls Door terminal calls Other calls The configuration can be made as follows Via COMfortel Set Con...

Page 88: ...ler be called back directly from the caller list The LED above the message key indicates whether entries are present on the caller list Opening the Caller List Opening can be carried out as follows Vi...

Page 89: ...riber is called Note If you would like to exit the menu without dialling the telephone number displayed press the exit key As soon as a connection incoming or outgoing has been established with the ca...

Page 90: ...ed 2 Press the softkey to the delete the entry shown Configuring and Operating Function Key for Caller Lists Press the key while the telephone is in the idle state to open the caller list In addition...

Page 91: ...of the following tabs 3 Right click the function key you want to assign A function selection dialogue opens 4 Select the Caller list function The current settings for defining the key are displayed 5...

Page 92: ...t telephone numbers External calls with telephone numbers Internal calls Alarm calls Door terminal calls Calls accepted by another subscriber Other calls The configuration can be made as follows Via C...

Page 93: ...n the list have been viewed but have not yet been deleted If the LED signalling is disruptive or bothersome it can be switched off The configuration can be carried out as follows Via COMfortel Set Con...

Page 94: ...Telephone Configuring and Managing the Telephone This section describes how to configure and manage your telephone Topics Identification page 95 Protection from Unauthorised Access page 97 Display pag...

Page 95: ...hone number MSN for the telephone must be entered The configuration can be made as follows Via the configuration manager Via the telephone menu Configuring MSN via COMfortel Set Requirements An open c...

Page 96: ...Menu Requirements Knowledge of the telephone its menu options and the required PIN if necessary The internal telephone number for the telephone configured on the PBX 1 Press the menu key and open the...

Page 97: ...riber Guests unprotected access The PINs are transmitted from the PBX and cannot be changed in the telephone itself When operating on the PBXs COMpact 2204 USB COMpact 2206 USB COMpact 4406 DSL COMpac...

Page 98: ...tion in the selection list requires entering the corresponding PIN after selecting additional at the end of the selection list The configuration can be carried out as follows Via COMfortel Set Configu...

Page 99: ...e required PIN if necessary 1 Open the page Settings functions Restrictions 2 Click the Telephone menu settings tab 3 Select one of the following options for the setting to be blocked If you would lik...

Page 100: ...uage on Telephone via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Settings functions Basic settings 2 Select the desired language in the Display...

Page 101: ...3 Press the softkey to accept the setting Configuring Time Format This setting specifies the format in which time is depicted on the display The configuration can be made as follows Via COMfortel Set...

Page 102: ...tel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Settings functions Display 2 In the Date format list field select one of the following options Further step...

Page 103: ...l If you don t want your environment to be disturbed by the ringer on the telephone you can switch off the ring signal This function is different than the do not disturb function on the PBX in that ca...

Page 104: ...Set Configuring Function Key for Ring Signal via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Function keys Assign function keys 2 Click one of t...

Page 105: ...iguring and Operating Function Key for Ring Signal 6 In the Key name entry field enter a name for the key The following entries are possible Clicking automatically enters the default name in the entry...

Page 106: ...orresponding settings via the telephone menu or via COMfortel Set The following kinds of calls are available for this Alarm calls External calls Internal calls Group calling a call directed to a group...

Page 107: ...r in as much as the telephone number was dialled by the caller 3 For the ringer melody configured for a certain group telephone number in as much as the group is called 4 For the ringer melody configu...

Page 108: ...ng Number dependent Ringer Melodies via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Settings functions Signalling ringer 2 Click the Ringer melod...

Page 109: ...anging Ringer Volume Automatically via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Settings functions Signalling ringer 2 Under Automatic change...

Page 110: ...must be configured in COMfortel Set Configuring Currency The configuration can be made as follows Via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page...

Page 111: ...e Settings functions Basic settings 2 In the Cost per call unit 0 9999 currency subunits entry field enter the cost per call unit The following entries are possible Note If you configure your telephon...

Page 112: ...ng LED The configuration can be carried out as follows Via COMfortel Set Configuring Function Key for Headset Operation via COMfortel Set Requirements An open configuration and the required PIN if nec...

Page 113: ...ng Switching Headset Ringing On Off During headset operation headset switched on three types of call signalling are possible 1 Ringing through the loud speaker as for receiver operation 2 Ringing thro...

Page 114: ...hing Headset Ringing On Off Configuring Headset Ringing via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Settings functions Headset 2 Select or cl...

Page 115: ...you would like to use this you must define one of your function keys with the shift function The variant Second level via double click 300 ms can be disabled if it is not needed The configuration can...

Page 116: ...ements An open configuration and the required PIN if necessary 1 Open the page Function keys Assign function keys 2 Click Level 1 Important Configuring this function is only possible on the first leve...

Page 117: ...out as follows Via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Function keys Exchange move 2 Click the function key field that you would like to...

Page 118: ...age 122 Call Forwarding page 124 Call Restrictor Incoming Robinson Numbers page 139 Call Waiting page 141 Configuration Switchover page 144 Do not disturb page 146 Door Functions page 149 Exchange Lin...

Page 119: ...or off or to switch it over In addition when functions are defined on the first key level the status of the function is indicated by the corresponding LED The configuration can be carried out as foll...

Page 120: ...osing Requirements for operating the function Headset operation enabled Attention Tone for Switching Automatic Call Acceptance On Off If the attention tone for automatic call acceptance is switched on...

Page 121: ...Acceptance The call acceptance time for automatic call acceptance indicates after how many seconds an incoming call is automatically accepted The configuration can be made as follows Via COMfortel Set...

Page 122: ...e one of the VIP numbers Configuring and Operating Function Key for Call Deblocker Incoming Press the key to switch the subscriber s call deblocker on or off or to switch it over In addition when func...

Page 123: ...name for the key The following entries are possible Clicking automatically enters the default name in the entry field Note The key name is used for printing the label Further steps Save your configur...

Page 124: ...is replacement can take these calls on another telephone Call forwarding for subscribers makes sure that the subscriber in question or his replacement is always available at his own phone number even...

Page 125: ...e phone if no one can take the call internally Call forwarding for external numbers can be configured for the current configuration or for the permanent configuration Note If you would like to also fo...

Page 126: ...e overridden but remain enabled As soon as CF unconditional is disabled the other kinds that are still enabled are again applicable Configuring and Operating Function Key for Call Forwarding for Subsc...

Page 127: ...t one of the following options 6 In the Telephone no entry field enter the destination number The following entries are possible 7 In the Type of telephone number list field select one of the followin...

Page 128: ...on Key for Call Forwarding on Busy for Subscribers via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Function keys Assign function keys 2 Click one...

Page 129: ...llowing entries are possible Clicking automatically enters the default name in the entry field Note The key name is used for printing the label Further steps Save your configuration before closing Req...

Page 130: ...lect one of the following options 6 In the Telephone no entry field enter the destination number The following entries are possible 7 In the Type of telephone number list field select one of the follo...

Page 131: ...onfiguring CF sub to ext number Configuring Function Key for Switching Call Forwarding for Subscribers Off via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open...

Page 132: ...ing sequence see manual of the PBX Pressing the key enables disables and switches call forwarding for external numbers over Exception A key defined to disable all instances of call forwarding for exte...

Page 133: ...nal Numbers via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Function keys Assign function keys 2 Click one of the following tabs 3 Right click th...

Page 134: ...he destination number with exchange line access number The following entries are possible 9 In the Key name entry field enter a name for the key The following entries are possible Clicking automatical...

Page 135: ...ng options Note Call forwarding for the current configuration can only be enabled if call forwarding for the permanent configuration is disabled 7 In the Telephone no entry field under Your own exchan...

Page 136: ...ame is used for printing the label Further steps Save your configuration before closing Requirements for operating the function Authorization assigned in the PBX for Configuring CF sub to ext number C...

Page 137: ...Forwarding enter the destination number with exchange line access number The following entries are possible 9 In the Key name entry field enter a name for the key The following entries are possible Cl...

Page 138: ...ge Function keys Assign function keys 2 Click one of the following tabs 3 Right click the function key you want to assign A function selection dialogue opens 4 Select the Switch off all CF MSN DDI fun...

Page 139: ...Configuring and Operating Function Key for Call Restrictor Incoming Press the key to switch the subscriber s call restrictor on or off or to switch it over In addition when functions are defined on t...

Page 140: ...ame entry field enter a name for the key The following entries are possible Clicking automatically enters the default name in the entry field Note The key name is used for printing the label Further s...

Page 141: ...rst key level the status of the function is indicated by the corresponding LED The configuration can be carried out as follows Via COMfortel Set Configuring Function Key for Call Waiting via COMfortel...

Page 142: ...for operating the function Authorisation in the PBX for Controlling of the PBX via telephone Switching Call Waiting Signalling On Off via LED Tone Incoming calls during a call are indicated by a chan...

Page 143: ...ments An open configuration and the required PIN if necessary 1 Open the page Settings functions Signalling ringer 2 Select or clear the Call waiting LED check box 3 Select or clear the Call waiting t...

Page 144: ...In addition when functions are defined on the first key level the status of the function is indicated by the corresponding LED The configuration can be carried out as follows Via COMfortel Set Configu...

Page 145: ...BX Select a configuration in the configuration to be activated list field Enter the identification number of the configuration in the identification number field 6 In the Key name entry field enter a...

Page 146: ...alls Configuring and Operating Function Key for Do not disturb Press the key to switch the do not disturb function on or off or to switch it over In addition when functions are defined on the first ke...

Page 147: ...king automatically enters the default name in the entry field Note The key name is used for printing the label Further steps Save your configuration before closing Requirements for operating the funct...

Page 148: ...the kind of do not disturb function All PBX and All telephone are used An internal subscriber can reach a protected telephone in an emergency with a priority call if the kind of do not disturb functi...

Page 149: ...peration on the PBXs COMpact 2204 USB and COMpact 3000 Press the key to initiate a call connection with the door after picking up the receiver or to switch on the door opener and or light In addition...

Page 150: ...ht on switches on the third relay of the door station in question separately at the time configured in the PBX 7 In the Key name entry field enter a name for the key The following entries are possible...

Page 151: ...elephone authorised to make the exchange in order to request exchange line access Important For an exchange line transfer the telephone making the transfer needs the authority level itself to transfer...

Page 152: ...th internal telephones and the internal call must be ended The configuration can be carried out as follows Via COMfortel Set Configuring Function Key for Exchange Line Transfer via COMfortel Set Requi...

Page 153: ...fer Configuring and Operating Function Key for Exchange Line Transfer Clicking automatically enters the default name in the entry field Note The key name is used for printing the label Further steps S...

Page 154: ...mportant Not available for operation on the PBX COMpact 3000 Note If a group subgroup has been configured in the PBX as member of a group main group and a subscriber is at the same time member of thes...

Page 155: ...ne group as incoming and outgoing he will only remain logged in as incoming and outgoing in the group that he logged into last And in all other groups he is then only logged in as incoming Configuring...

Page 156: ...e current settings for defining the key are displayed 5 In the Telephone no entry field enter the telephone number of the group 6 In the action list field select one of the following options 7 In the...

Page 157: ...ting the label and for display Further steps Save your configuration before closing Requirements for operating the function Authorisation in the PBX for Controlling of the PBX via telephone Configurin...

Page 158: ...g tabs 3 Right click the function key you want to assign A function selection dialogue opens 4 Select the Group functions off function The current settings for defining the key are displayed 5 In the...

Page 159: ...t as follows Via COMfortel Set Configuring Function Key for Displaying the Group Status via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Function...

Page 160: ...the Telephone no entry field enter the phone number of the group 6 In the Key name entry field enter a name for the key The following entries are possible Clicking automatically enters the default nam...

Page 161: ...ollowing configuration and query functions can be used Call charge queries including check in date Interim call charge calculation printout Wake up time configuration External access block Check out R...

Page 162: ...can be blocked in the telephone Scheduled call reminders and power dialling Call charge query and wake up time configuration using a function key Print function This print function enables a printout...

Page 163: ...on the PBXs COMpact 4406 DSL and COMpact 4410 USB a max of 1 hotel reception telephone is possible For operation on the PBX COMmander Basic a max of 4 hotel reception telephones is possible Use the co...

Page 164: ...ed for hotel rooms 2 Select wake up time 3 Select the desired option 4 Enter the time 5 Press the softkey to save the entry Querying Call Charges on Hotel Room Telephone The query can be carried out a...

Page 165: ...guring Function Key for Hotel Room on Room Telephone via COMfortel Set Requirements An open configuration and the required PIN if necessary The hotel subscriber activated in the PBX for a fee and the...

Page 166: ...Operating Function Key for Hotel Room on Hotel Room Telephone 6 In the Key name entry field enter a name for the key The following entries are possible Clicking automatically enters the default name i...

Page 167: ...ied out as follows Depending on the InterCom destination one system telephone or all system of a group are called using the InterCom function Note Only the system telephones of the group which are rea...

Page 168: ...r InterCom announcement or press and hold the function key The LED next to the function key lights up in yellow or green to indicate the existing call connection 2 To end announcement function press t...

Page 169: ...nction keys 2 Click one of the following tabs 3 Right click the function key you want to assign A function selection dialogue opens 4 Select the InterCom announcement function The current settings for...

Page 170: ...possible Clicking automatically enters the default name in the entry field Note The key name is used for printing the label and for display Further steps Save your configuration before closing Require...

Page 171: ...le eavesdropping from remote rooms After 120 seconds has elapsed the connection is automatically interrupted unless the system telephone receiver is picked up during this time Executing InterCom Hands...

Page 172: ...defined on the first key level the status of the InterCom destination connection is indicated by the corresponding LED The configuration can be carried out as follows Via COMfortel Set Configuring Fun...

Page 173: ...osing Requirements for operating the function Existing InterCom authorisation at the InterCom destination Configuring and Operating Function Key for InterCom Permission Press the key to switch the Int...

Page 174: ...ngs for defining the key are displayed 5 In the Kind of switching list field select one of the following options 6 In the Key name entry field enter a name for the key The following entries are possib...

Page 175: ...ing the telephone number Executing Loudspeaker Audio Out Important Not available for operation on the PBX COMpact 3000 The execution can be made as follows Via the telephone menu Requirements Authoriz...

Page 176: ...In addition when the audio output is defined on the first key level the status of the audio output connection is indicated by the corresponding LED The configuration can be carried out as follows Via...

Page 177: ...s 7 In the Key name entry field enter a name for the key The following entries are possible Clicking automatically enters the default name in the entry field Note The key name is used for printing the...

Page 178: ...he telephone dials the phone number 300 for example the answering machine Command C The telephone waits for the connection Command W2 After the connection has been established the telephone waits anot...

Page 179: ...key LED control is also performed by the macro on the second level This makes it possible for instance to use the macro to switch the LED on the one key level and to use the macro to switch LED off o...

Page 180: ...it possible for instance to use the macro to switch the LED on on the one key level and to use the macro to switch LED off on the other key level This allows the switching status of a simultaneously...

Page 181: ...e key are shown in the telephone display during macro execution The configuration can be made as follows Via COMfortel Set Configuring Display Presentation during Macro Execution via COMfortel Set Req...

Page 182: ...be carried out as follows Via the telephone menu Requirements Knowledge of the telephone and its menu options During a call proceed as described in the following 1 Press the softkey 2 Enter the phone...

Page 183: ...bers entered in the PBX only Enabling the Phone Lock Requirements Knowledge of the telephone its menu options and the required PIN if necessary Configured user or subadmin PIN Press the function key c...

Page 184: ...guration can be carried out as follows Via COMfortel Set Configuring Function Key for Phone Lock via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page...

Page 185: ...figuring and Operating Function Key for Phone Lock Clicking automatically enters the default name in the entry field Note The key name is used for printing the label Further steps Save your configurat...

Page 186: ...uirements Knowledge of the telephone its menu options and the required PIN if necessary Authorization in the PBX for Pickup If an internal telephone rings in your proximity proceed as described in the...

Page 187: ...umber Once you have finished dialling the phone number you are connected to the caller Configuring and Operating Function Key for Pickup Pressing the key opens the pickup menu This allows you to enter...

Page 188: ...on key you want to assign A function selection dialogue opens 4 Select the Pick up function The current settings for defining the key are displayed 5 In the Key name entry field enter a name for the k...

Page 189: ...mode is enabled the telephone automatically switches into power save mode when the telephone is not in use The holding time indicates how much time after the key was last pressed before power save mo...

Page 190: ...ivation of Power Save Mode On Off via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Settings functions Power save mode 2 Make the necessary changes...

Page 191: ...via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Function keys Assign function keys 2 Click one of the following tabs 3 Right click the function...

Page 192: ...is enabled the phone lock is enabled as soon as the telephone changes to power save mode Switching this on off can be done as follows Via COMfortel Set Switching Power Save Mode Link to Phone Lock On...

Page 193: ...hich project number the next outgoing external call will be assigned to After this you can initiate the call by dialling an external phone number with the exchange line access number Press the key for...

Page 194: ...5 In the Project number entry field enter the project number of the project The following entries are possible 6 In the Key name entry field enter a name for the key The following entries are possibl...

Page 195: ...3000 Press the key to switch to the configured relay on or off or to switch it over In addition when functions are defined on the first key level the status of the relay is indicated by the correspon...

Page 196: ...question in the identification number field 6 In the Kind of switching list field select one of the following options 7 In the Key name entry field enter a name for the key The following entries are p...

Page 197: ...ion is established immediately and it is possible to listen into the room Initiating Room Monitoring Requirements Knowledge of the telephone its menu options and the required PIN if necessary Authoris...

Page 198: ...onitoring via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Function keys Assign function keys 2 Click one of the following tabs 3 Right click the...

Page 199: ...d Operating Functions Room Monitoring Configuring and Operating Function Key for Room Monitoring Note The key name is used for printing the label Further steps Save your configuration before closing R...

Page 200: ...a phone number The telephone speed dialling keys to be defined with parts of phone numbers for example telephone provider prefixes The phone number parts can then be assembled by pressing multiple sp...

Page 201: ...eing called Press the key to initiate a pickup Red A call is in progress on the internal telephone Press the key to initiate a call take over Green blinking A call is being made from the internal tele...

Page 202: ...e opens 4 Select the Speed dialling function The current settings for defining the key are displayed 5 In the Telephone no entry field enter the destination number The following entries are possible 6...

Page 203: ...that you would like to define 3 Select the desired option 4 Enter the destination number The following entries are possible Important Enter telephone numbers exactly as when dialling for example exter...

Page 204: ...n Off via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Settings functions User settings 2 Select or clear the Automatic off hook for speed diallin...

Page 205: ...the Display of the Registration Status On Off via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Settings functions signalling ringer 2 Select or c...

Page 206: ...exchange line access is carried out and includes the transmission of a specific MSN When this function is defined on a key the status of the S0 port is indicated by the corresponding LED thereby givin...

Page 207: ...e access 2 Dial a telephone number without an exchange line access number Important For targeted exchange line access with the transmission of a specific MSN select an external telephone number with a...

Page 208: ...d PIN if necessary 1 Open the page Function keys Assign function keys 2 Click one of the following tabs 3 Right click the function key you want to assign A function selection dialogue opens 4 Select t...

Page 209: ...ant Only available for operation on the PBXs COMpact 2204 USB COMpact 2206 USB COMpact 4406 DSL COMpact 4410 USB and COMmander Basic Press the key to initiate targeted exchange line access This allows...

Page 210: ...ction key you want to assign A function selection dialogue opens 4 Select the Exchange line function The current settings for defining the key are displayed 5 In the B channel list field select the ex...

Page 211: ...e first key level the status of the function is indicated by the corresponding LED The configuration can be carried out as follows Via COMfortel Set Configuring Function Key for Targeted Exchange Line...

Page 212: ...ter the external telephone number for the PBX that you want to transfer during targeted exchange line access 6 In the Key name entry field enter a name for the key The following entries are possible C...

Page 213: ...the telephone its menu options and the required PIN if necessary Configured function key for a targeted VoIP access point 1 Press a function key configured for a targeted VoIP access point The VoIP ac...

Page 214: ...ey level the status of the channels for the targeted VoIP access point is indicated by the corresponding LED The configuration can be carried out as follows Via COMfortel Set Configuring Function Key...

Page 215: ...are displayed 5 In the Telephone no entry field enter the account number for the VoIP account Exception For a direct exchange line access device enter the account number star ting with two leading as...

Page 216: ...answering function on is done separately for each group There are two types possible Text before answering on busy The caller hears the announcement for text before answering only if all of the group...

Page 217: ...r the text before answering function Configuring and Operating Function Key for Text before Answering for Group Important Only available for operation on the PBXs COMpact 5010 VoIP COMpact 5020 VoIP C...

Page 218: ...oup 6 In the Kind of switching list field select one of the following options 7 In the Key name entry field enter a name for the key The following entries are possible Clicking automatically enters th...

Page 219: ...e answering function Configuring and Operating Function Key for Text before Answering for External Telephone Number Important This function is only available for operation on the PBXs COMpact 4406 DSL...

Page 220: ...wn exchange line entry field enter the external telephone number on the PBX 6 In the Kind of switching list field select one of the following options 7 In the Key name entry field enter a name for the...

Page 221: ...e The telephone is now under manual control In this state you can use the remote control functions described in the Voicemail Center 461 2 user manual on the Auerswald Mega Disk After this entering th...

Page 222: ...n the list field select one of the following options 7 Only when the option Single mailbox is selected In the Individual mailbox for subscriber telephone number entry field enter the subscriber teleph...

Page 223: ...default name in the entry field Note The key name is used for printing the label and for display Further steps Save your configuration before closing Switching Rapid Remote Access of Voicemail Centers...

Page 224: ...ers 461 2 On Off Switching Rapid Remote Access on Voicemail Center 461 2 On Off via COMfortel Set Requirements An open configuration and the required PIN if necessary 1 Open the page Settings function...

Page 225: ...Mailboxes This section describes how to configure and operate voice mailboxes Moreover it shows you how to record announcements execute remote access and forward messages e g to a substitute Topics Vo...

Page 226: ...t stored in the telephone but in the PBX in contrast to a local answering machine The size of a voice mailbox is determined by the PBX as well as the authorization to use it A voice mailbox can be ass...

Page 227: ...on can be carried out as follows Via COMfortel Set Configuring the Function Key for Readiness defined via COMfortel Set Requirements COMmander Business or COMmander Basic 2 with inserted COMmander VMF...

Page 228: ...s to be switched via the function key 6 In the kind of switching list field select one of the following options 7 In the key name entry field enter a name for the key The following entries are possibl...

Page 229: ...hen functions are assigned on the first key level the status of the function is indicated by the corresponding LED The configuration can be carried out as follows Via COMfortel Set Configuring the Fun...

Page 230: ...d function The current settings for assigning the key are displayed 5 In the Number entry field enter the number of the voice mailbox which is to be switched via the function key 6 In the key name ent...

Page 231: ...P with inserted COMpact 2VoIP module or COMpact 5020 VoIP with inserted COMpact 2VoIP or 6VoIP module Knowledge of the telephone its menu options and the required PIN if necessary Voice mailbox which...

Page 232: ...access for a defined voice mailbox on or off or switch it over In addition when functions are assigned on the first key level the status of the function is indicated by the corresponding LED The conf...

Page 233: ...you want to assign A function selection dialog opens 4 Select the voice mailbox remote access defined function The current settings for assigning the key are displayed 5 In the Number entry field ente...

Page 234: ...ows Via COMfortel Set Configuring the Function Key for Defined Message Forwarding via COMfortel Set Requirements COMmander Business or COMmander Basic 2 with inserted COMmander VMF module COMpact 5010...

Page 235: ...mber of the voice mailbox which is to be switched via the function key 6 In the kind of switching list field select one of the following options 7 In the key name entry field enter a name for the key...

Page 236: ...e mailbox on or off or switch it over In addition when functions are assigned on the first key level the status of the function is indicated by the corresponding LED The configuration can be carried o...

Page 237: ...ect one of the following options 7 In the number of substitute entry field enter the number of the substitute The following entries are possible 8 In the key name entry field enter a name for the key...

Page 238: ...This section describes useful service functions among other things This includes deleting saving and restoring data in the case of a malfunction and the need to exchange the telephone or PBX Topics Fi...

Page 239: ...rentiated as follows Manual Firmware Update When a manual firmware update is carried out a file rom is uploaded into the telephone via COMfortel Set thereby saving the new firmware in the telephone In...

Page 240: ...ue opens Note For operation on the PBXs COMpact 3000 COMpact 5010 VoIP COMpact 5020 VoIP COMmander Basic 2 and COMmander Business access to the telephone is only possible via the 6 digit PIN assigned...

Page 241: ...functions Basic settings 2 In the Update server telephone number entry field enter the telephone number of the update server Further steps Save your configuration before closing Initiating Instant Fir...

Page 242: ...d a new version of the operating manual This is available per download from the support pages at the Auerswald website Internet address www auerswald de In order to use the new features after a firmwa...

Page 243: ...e with the ending rom and click Save this text is dependent on the operating system used The Connection routes dialogue with the devices connected via the interface confi gured above opens 4 Select th...

Page 244: ...ctions settings configured in the functions menu Function keys function key definitions Specific information for example charges for last call charge totals Ringer rhythms melodies customised ringer r...

Page 245: ...a filename with the ending cfi and click Save this text is dependent on the operating system used Saving Data Backups on PC to Telephone The saving procedure can be carried out as follows Via COMforte...

Page 246: ...e telephone instead of the MSN in the backup file b If one or more of the check boxes Calls list Caller list and or Redial list are selected Enter the corresponding PIN in the PIN of the backup file e...

Page 247: ...ings using the COMfortel Set If you select another PBX instead of COMpact 3000 COMpact 5010 VoIP COMpact 5020 VoIP COMmander Basic 2 or COMmander Business or vice versa the existing configuration is i...

Page 248: ...to Telephone Initiating PBX Synchronisation If necessary you can initiate a complete data synchronisation with the PBX Initiation can be carried out as follows Via the telephone menu Requirements Know...

Page 249: ...nu Requirements Knowledge of the telephone its menu options and the required PIN if necessary 1 Press the menu key and enter 201 via the keypad 2 Press the softkey to confirm the action Note When oper...

Page 250: ...s accumulated during specified time intervals you can delete the total charges accumulated from time to time Deleting can be carried out as follows Via the telephone menu Requirements Knowledge of the...

Page 251: ...f the Manual 04 11 10 251 Glossary Glossary The glossary contains an alphabetical list of the functions and terminology used accompanied by short explanations There is also an index of abbreviations T...

Page 252: ...allow specific people to call you despite enabling the do not disturb function the external telephone numbers VIP numbers of these people can be assigned a call deblocker for incoming calls in the PB...

Page 253: ...tiating a callback on busy CCBS a subscriber is automatically called back by the PBX or by the central office when a busy subscriber becomes available again Callback on No Reply After initiating a cal...

Page 254: ...alking with two subscribers simultaneously Configuration Switchover If multiple configurations have been saved in the PBX for example for day night etc switching over from one configuration to another...

Page 255: ...s extension module enables the following functions Calls to the door can be made from any telephone intercom During a call to the door the door can be opened open door and a stairwell light controlled...

Page 256: ...nal subscribers in certain departments or teams Support Marketing Sales together Membership in a group does not necessarily mean that a subscriber receives calls sent to the group A subscriber that is...

Page 257: ...is one system telephone this can be programmed to switch on the microphone in addition to the loudspeaker handsfree so that a person nearby can speak with the caller using this intercom system L LED...

Page 258: ...example for accessing an answering machine remotely or programming a function on the PBX Memo The memo function allows you to enter a telephone number note on the telephone during a call After the cal...

Page 259: ...the telephone from unauthorised use Even after enabling the phone lock it is possible to receive incoming calls and to make emergency calls manual dialling of emergency numbers entered in the PBX onl...

Page 260: ...priority call creates an exception and allows the incoming internal call to circumvent the do not disturb function Project Assignment The exchange line access with project assignment enables an extern...

Page 261: ...of the operating mode configured for each telephone Room Monitoring The room monitoring function can be used for monitoring a room acoustically for instance for monitoring a small child while she slee...

Page 262: ...account Telephone Book Internal telephone numbers subscriber groups door emergency call as well as the telephone book short code numbers on the PBX are displayed in the telephone book If one of these...

Page 263: ...its mailboxes can be accessed managed over the system telephone VoIP Account To get the access data needed for VoIP calls accounts have to be set up from one or several VoIP providers To do this a re...

Page 264: ...l Forwarding on Busy CFNR Call Forwarding on No Reply CFU Call Forwarding Unconditional CLIP Calling Line Identification Presentation CLIR Calling Line Identification Restriction CW Call Waiting DDI D...

Page 265: ...alling switch off 73 hands free calling switch on 73 headset 76 256 incoming call on hold 46 interrupt for pickup 186 loudspeaker listening 74 258 loudspeaker listening switch off 74 loudspeaker liste...

Page 266: ...er dialling 89 calls list 84 254 call types select 87 display navigation 84 entries delete 85 function key 86 open 84 telephone number dialling 85 calls outgoing 52 CCBS callback on busy 55 CCNR callb...

Page 267: ...ormity seeinsert Conditions of Guarantee Information Service declaration of conformity seeinsert Warranty Conditions Information Service delete charges 250 dial from caller list 89 from calls list 85...

Page 268: ...functions 149 exchange line transfer 152 group functions 155 group status 159 headset 112 hotel room telephone 165 InterCom announcement 168 InterCom handsfree 172 InterCom permission 173 log out of a...

Page 269: ...on hold 46 installation COMfortel Set 27 InterCom announcement 167 257 execute 168 function key 168 procedure 167 InterCom handsfree 167 257 execute 171 function key 172 procedure 171 InterCom permiss...

Page 270: ...COMfortel Set 35 outgoing call display navigation 24 output fields COMfortel Set 36 P PBX select 247 synchronisation 248 PC data backup 244 minimum requirements 27 permanent configuration 259 phone lo...

Page 271: ...ion key 198 initiate 197 S safety information 12 server 261 service 238 service see insert Conditions of Guarantee Information Service service see insert Warranty Conditions Information Service settin...

Page 272: ...ormat 101 transfer 65 263 from query call 68 in waiting loop place 67 options 65 to third communication partner 68 with announcement 66 without announcement 66 transferring without announcement 263 ty...

Page 273: ...04 11 10...

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