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Asentria TeleBoss 830, User Manual

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Asentria TeleBoss 830 User Manual Download Page 111

TeleBoss 830 2.11.370 STD User Manual 

 

Page 111 

 

 

No-Data n Alarm Settings 

No Data Alarms can be configured on the TeleBoss to monitor data coming in via the serial ports, and take an 

alarm action if a certain period of time passes with no data. 

 

These menu options allow you to configure two separate No-Data Alarms, each of which can be configured 

for two different ranges of times with different time durations. The periods of time should be configured to 

match the calling patterns of your business or organization. For example, if your normal business hours are 

M-

F 8:00 to 5:00, you will want to set lower time durations during those hours than you would “after hours” 

when call volumes are lighter and the periods of time where there is "no data“ might be longer. 
 

 
TeleBoss 830 - No-Data Alarm 1 Settings 
A) Alarm Enable                         [OFF] 
B) Alarm Actions                        [] 
C) Alarm Message                        [No-Data Timeout 1] 
D) Alarm Class                          [Info] 
E) Trap Number                          [505] 
F) Schedule 1 Begin Time                [00:00] 
G) Schedule 1 End Time                  [00:00] 
H) Schedule 1 Duration (minutes)        [0] 
I) Schedule 2 Begin Time                [00:00] 
J) Schedule 2 End Time                  [00:00] 
K) Schedule 2 Duration (minutes)        [0] 
L) Apply Alarm on Days                  [MTuWThF] 
M) Enable Ports 
N) Add Exclusion 
O) Delete Exclusion 
   [] 
   [] 
 

 

Alarm Enable  

This is an ON/OFF toggle to enable the no-data monitor. The default setting is OFF. 

 

Alarm Actions  

This option displays the Actions List, a menu where the action string for the event is configured. In the No-

Data Alarm n Settings menu shown above, this field will be empty [ ] if no actions have been configured, and 

will show [*SET*] if one or more actions have been configured. Refer to 

Actions List

 for more information. 

 

Alarm Message  

This menu option sets the text string to be delivered with this event’s alarms. The default setting is "No-Data 
Timeout 

n

".  The maximum length is 126 characters. 

 

Alarm Class  

Use this option to set the class for the alarm. When this option is selected, a list of the classes previously 

defined in the 

Class Table

 is displayed, from which you can select one to be assigned to this no-data alarm. 

 

Trap Number  

This field sets the number to be sent with any SNMP traps for this event. The default is 505, but trap number 

can also be set in the range of 1000 

– 1199 as needed. 

 

Schedule n Begin Time / End Time  

Use these menu options to set the beginning and ending times (24 hour clock) for each of two ranges of time. 

 

Summary of Contents for TeleBoss 830

Page 1: ...tallation and Operation Guidelines TeleBoss 830 Telecom Site Controller Version 2 11 370 STD Asentria Corporation 1200 North 96th Street Seattle Washington 98103 U S A Tel 206 344 8800 Fax 206 344 2116 www asentria com ...

Page 2: ...h a Setting Key no command line menu or web interface options These are noted throughout Setup Menu section of the manual by Setting Key name of key with a description of the values and meaning For More Information If the information contained in this user manual is not sufficient to resolve a problem you are having with your unit or to fully explain a feature there is likely a feature guide cover...

Page 3: ...ware 21 Navigating the Control Interfaces 24 Command Line Interface CLI 24 CLI Status Pages 24 Setup Menu Inputs 28 Web Interface GUI 30 Web Interface Status Pages 31 Web Interface Control Features 33 Setup Menu 36 Network Settings 37 Ethernet Settings 40 Name Resolution Settings 42 IP Record Collection Settings 42 Web Interface Settings 58 EventSensor Reporting Settings 59 SNMP Settings 60 FTP Se...

Page 4: ... Status Keys 135 Backing Up Restoring Settings 137 Web Settings Backup 137 CLI Settings Backup 137 Web Interface Restore Settings 139 CLI Restore 139 Firmware Upgrades 140 Upgrades using the Web Interface 141 Upgrades using FTP 142 Upgrades using X Y Z Modem 143 Command Reference 144 User Interface Commands 144 Setup Commands 145 Data Release Commands 145 System Commands 147 Numeric Commands 148 C...

Page 5: ...ure of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature TMA which is 40C for standard units 65C for extended temperature units B Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of t...

Page 6: ... or two options for incoming power The standard power option is the 15VDC power jack in the back of the unit The supplied power jack connects via an AC power adaptor to a standard wall power plug There is an optional 24VDC or 48VDC power option which is supported on a DC power card installed in the rear panel of the unit If using a DC power source the unit is configured with a 4 pin Phoenix style ...

Page 7: ...ives the user the ability to connect this unit to a primary and an auxiliary DC power source Caution DANGER FIRE HAZARD DO NOT LEAVE AN UNCONNECTED WIRE EXPOSED DO NOT CONNECT THE UNIT TO ANY OTHER EQUIPMENT UNTIL YOU KNOW THE UNIT POWERS UP CORRECTLY Attention DANGER RISQUE D INCENDIE NE PAS LAISSEZ PAS TRAINER LES FILS NON CONNECTES NE CONNECTER L APPAREIL A TOUT AUTRE EQUIPEMENT QU APRES AVOIR ...

Page 8: ...onnection is correct 5 Remove or turn off the A side overcurrent protection device 6 Insert or turn on the B side overcurrent protection device to apply power to the B side input The front power LED should be on to indicate the unit is powered correctly If no power LED turns on remove or turn off the B side overcurrent protection device and ensure the polarity of the connection is correct 7 Insert...

Page 9: ...on On the CD that arrives with your TeleBoss there is a program called OmniDiscover It is located in the Utilities folder on the CD or you can access it via the Asentria website http www asentria com docsandsoftware productManuals aspx This program will allow you to locate devices with Asentria MAC addresses on your local area network and allow you to assign the network settings directly over the ...

Page 10: ...e type bye To exit from the Windows Telnet client type quit Web Once the IP address has been assigned clicking the Web button opens an HTTP web connection to the device using your default browser See the Default Password section for log in instructions The Web Interface can also be reached by typing the configured IP address into an internet browser s address bar Contact Asentria Technical Support...

Page 11: ...B Com port From a USB connection a USB to RS232 DB9M adapter will be needed This is Asentria part no 4161 021 or any commercially available adapter can be used a Connect the USB adapter to a USB port on your computer b Connect the DCE adapter supplied with the TeleBoss to the RS232 end of the adapter c Use an RJ45 serial or Ethernet cable to connect the DCE adapter to the TeleBoss I O2 port Note I...

Page 12: ... 2 STATIC Full Alarm OFF IP Addr 0 0 0 0 No Data Alarm 1 OFF MAC Addr 00 10 A3 60 49 92 No Data Alarm 2 OFF Modem None Duplex FULL Port Baud Etc Recs Bytes Full Wrap Name IO1 19200 8N1 00002170 00131072 1 OFF I O 1 IO2 19200 8N1 00000000 00000000 0 OFF I O 2 COMPLETE Configuring Ethernet Settings via IO2 For instructions on how to access the command line interface serially via IO2 see the Access v...

Page 13: ... 25 PING 192 168 100 25 192 168 100 25 56 84 bytes of data 64 bytes from 192 168 100 25 icmp_seq 1 ttl 64 time 0 375 ms 64 bytes from 192 168 100 25 icmp_seq 2 ttl 64 time 0 317 ms 64 bytes from 192 168 100 25 icmp_seq 3 ttl 64 time 0 325 ms 64 bytes from 192 168 100 25 icmp_seq 4 ttl 64 time 0 317 ms 64 bytes from 192 168 100 25 icmp_seq 5 ttl 64 time 0 292 ms 64 bytes from 192 168 100 25 icmp_se...

Page 14: ...counting systems Service Bureaus and end users who need to collect PBX data as well as get remote access and collect alarms from equipment at remote sites On board I O provides serial Ethernet and dialup connectivity The T830 2 11 inch and T830 6 17 inch models provide two or six expansion slots respectively to allow addition of various communications and monitoring interfaces Expansion Cards Tele...

Page 15: ...l retrieval from FTP server SNMP get set Web Interface Status and Logs menus The TeleBoss also has an intuitive GUI that can be used to control the unit and alarming functions It can be reached via HTTP WEB interface HTTPS WEB Interface The unit can also provide an administrator transparent access to connected devices This sort of access can be used to configure maintain or manipulate devices that...

Page 16: ...vent contains independent actions counters and other unique settings Data events triggered within the T830 can be logged to an Event Log This file can be viewed through the Event Log section of the Setup menu via the TYPE EVENTS command or via FTP or the web interface Environmental Monitoring Through the use of external EventSensor modules and or internal Expansion Cards a variety of environmental...

Page 17: ...vent être mises au rebut selon les instructions du constructeur In addition to the above components the standard unit is shipped the following accessories This product manual on the Documentation and Software CD External desktop power supply with US type IEC Card if AC specified on order 1 6ft RJ45 Ethernet cable 2 6ft RJ45 M M unshielded serial cables 1 RJ45 DB9 Male DTE Adaptor 1 RJ45 DB9 Female...

Page 18: ...ld indicate that IO point is in the alarm or active state Relays light if the relay is energized For a high density cards the LEDs will light if any one of 8 associated IO points go into the active or energized state Power output points 5V or 15V do not have an alarm state so LEDs would not light The LEDs would not be used for a modem Ethernet or serial expansion card Back Panel T830 0 T830 2 T830...

Page 19: ...will flash red Left Lights solid green when power is applied to the T830 regardless of whether a cable is connected to the I O Port or not Ports Memory I O The slot labeled Memory I O can be used for the optional internal Temperature Sensor which is a small MMC card Firmware packages can also be flashed to the unit via this port under very specific conditions Sensor The SensorJack port is a 9 pin ...

Page 20: ...ottom of the T830 CAUTION To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord ATTENTION Pour éviter tout risque d incendie n utilisez que des câbles électriques de diamètre supérieur à 0 4 mm AWG 26 Expansion Card Slots The TeleBoss can be ordered with no Expansion card bays or with either two or six Expansion Card bays in which optional Expansion Cards can be instal...

Page 21: ...iate wiring and accessories including with the shipment I O points and Expansion Cards The expansion cards in the two or six expansion card slots can be configured with multiple options The terminal block ports will be marked to indicate how the slot card is configured A single card can have more than one type of I O option The Expansion cards that are currently available are Expansion Cards Commu...

Page 22: ... Voltage Inputs 4VI4C 4C4R Card 4 Contact and 4 Low Current Relay 4C4R 2C4RC Card 2 Contact and 4 Low Current Form C Relays NO NC 2C4RC 4C1W1R Card 4 Contact 1 Wiegand int w 15V power 1 Low Current Relay 4C1W1R 2W2R Card 2 Wiegand int 15V with power 2 Low Current Relay 2W2R 4V4M Card 4 Voltage and 4 4 20mA Sensor 4V4M 4C4M Card 4 Contact and 4 4 20mA Sensor 4C4M 4MI4C Card 4 Contact and 4 Isolated...

Page 23: ...ly Open C Standard dry Contact Closure Input CI Isolated Contact Closure Input CT AC Current Transformer V Analog Voltage Input VI Isolated Voltage Input VA Restricted 0 to 5V range for V input M 4 20mA Current Input MI Isolated 4 20mA Current Input R Low Current Form A Relay SR Solid State Relay F Resistive Fuel Sensor 15V or P 15 VDC Power Output 5V or 5P 5 VDC Power Output 5PA Enhanced 5V power...

Page 24: ...r serially via IO2 See the Accessing the TeleBoss Telnet section for instructions on accessing the TeleBoss via Telnet or the Access via a Serial Connection for instructions on accessing the unit using I O2 This interface is command based You can give instructions to the unit using specific text commands Unless overridden by your terminal emulator local echo is enabled by default This means that y...

Page 25: ...hese two fields display the current date and time The Date and Time can be set in the General Settings menu under the Date Time Setup option Memory This field reports the amount of flash memory configured for storage of data Full Alarm No Data Alarm n These options indicates the current ON OFF status of the Full Alarm and No Data Alarms 1 and 2 respectively Duplex This reports the current Duplex e...

Page 26: ...etting can be toggled in the Serial Settings menu for each port Name Name displays the target name which is an optional name given to the device connected to the port This target name is used in event notifications and can be configured in the Serial Settings menu for each port EventSensor Status This status menu is accessed by typing Sensors or an at the command prompt followed by Enter It serves...

Page 27: ...entSensors connected to the unit These identifiers are factory defined Alive This field reports whether or not the sensor is currently functioning recognized by the system Its values can be Y for yes or N for no The internal CC Serial Port locations will simply have a dash mark Detailed EventSensor Status To view more detailed information about a sensor such as the status of a specific point on a ...

Page 28: ...nstalled including any assigned Static IP address and the ESN of the modem CPE Status CPE Customer Premises Equipment status If the CPE Alarm Settings functionality has been configured a status of configured equipment will display To display the CPE Status type CPE or C for short and any configured devices will display Up in the St column indicates the device is answering Pings as set up at Networ...

Page 29: ...e a prompt requesting a new value You may press Enter or ESC to abort the option entry or press SPACE and Enter to delete the current value and leave it blank Some numerical or required settings will not allow a user to leave an option blank so pay attention to the unit s response when attempting to delete a setting s value Toggle The second most common option type is the toggle type option A Enab...

Page 30: ...ss to use Secure Sockets Layer SSL Upon connection you will be greeted by a login screen Log in with your Login ID Username and Password These are the same credentials you would use to log into the command interface By default the user name is admin and the password is password It is highly recommended that the password be changed via the User Profiles option from the Security menu Once logged in ...

Page 31: ...t The number of sensors in their alarm state will be displayed at the top of the page The grey bar will be highlighted red for the section with a sensor in the alarm state and the virtual LED will be lit red Show ALL ENABLED Sensors The Show drop down box at the top of the page toggles between ALL and ENABLED sensors If toggled to ENABLED only the sensors that have been enabled in their configurat...

Page 32: ...or power output state will change Timer Output Operation Use the Timer options to select a period of time you want the output s to switch from the current state to the opposite state Once the defined time elapses the output will switch back to its original state Toggle Manual to Timer and you will get option boxes to define how many seconds or minutes you wish to toggle the power Manually type in ...

Page 33: ...rs button will bring up a display that shows all of the installed EventSensors Most pages have sections separated by a colored bar These sections are collapsible Double click any bar and all sections will collapse for ease of handling long pages A single click will collapse or expand any single section The buttons in the Settings Menu section will bring up a submenu of options under the subject he...

Page 34: ...eld size which varies The field sizes are defined in the function section of the user manual and will be truncated if oversized Drop Down Menu Another common input option is drop down menu boxes These typically give three or more options to choose from Click the desired option and it will show in the display box Submit Button Once you make a change to a setting two buttons will appear in the upper...

Page 35: ...notice A message in red is a warning that the action attempted failed Red warning notices stay at the top of the screen until manually closed by the user by clicking the x on the right hand side of the notice The setting that failed will have the entry field colored red to denote the error Alternate Settings Fields There are some locations which have menu options in the upper sections of the page ...

Page 36: ... return to the command prompt The unit processes changes in real time In other words the unit begins to implement changes to its configuration as soon as they are entered There is no need to exit the Setup menu or reboot the unit to apply changes The exception to this rule is IP specific network settings Changes to these settings are implemented only after all open Telnet command processors are cl...

Page 37: ...s menu Note The TeleBoss does not heed changes to network configurations while you are connected to a command processor via Telnet Changes including population of the candidate default router set are pended until all network based command processor sessions have ended Open FTP connections will fail if these settings are changed during an open connection A Web Interface connection will fail if the ...

Page 38: ... host names rather than IP addresses in functions where name resolution may be needed such as Email server action IP settings network time servers scripting TCP connections etc The DNS Mode can also be toggled between MANUAL ETH1 DHCP ETH2 DHCP and DSL Network Command Processor Duplex This option controls the echo settings for the command interface Full duplex causes the unit to echo all character...

Page 39: ...rt 2201 from a serial port in real time while buffering data if the network connection goes down Routing Settings The Routing Settings option displays a menu where you can configure settings for static network routes DSL Settings The DSL Settings menu is used to configure the TeleBoss to communicate using the optional ADSL Modem VPN Settings This selection displays the VPN Settings menu where you ...

Page 40: ... candidate default router set are pended until all network based command processor sessions have ended Open FTP and RTS connections will fail if these settings are changed during an open connection A Web Interface connection will fail if the ETH1 IP address is changed as soon the submit button is pressed Security Note If the TeleBoss is going to be exposed to the Internet make sure to use the othe...

Page 41: ... option assigns the network address to this Ethernet port The default setting is 0 0 0 0 Subnet Mask This option is used to input the network subnet mask provided by the network administrator The default setting is 255 255 255 0 Router Address Set the router address provided by the network administrator using this option The default setting is 0 0 0 0 NAT This is an ON OFF toggle to enable Network...

Page 42: ... that you can use host names rather than IP addresses The default setting for each DNS Server is 0 0 0 0 DNS Mode The DNS Mode toggles between MANUAL ETH1 DHCP ETH2 DHCP and DSL The default setting is MANUAL Name Resolution Settings as accessed via Web UI These same settings can be configured in the Web interface by navigating to Networking in the Settings Menu section of the Web GUI and choosing ...

Page 43: ...ata via the connection There is no application layer protocol that runs on top of TCP and the unit treats all data that arrived on the connection as CDR records and saves the data in the configured file Reliable Session Protocol RSP is Avaya s solution to the problem of lost connections while transferring valuable call record data This protocol is used on both the client PBX and server TeleBoss si...

Page 44: ...imited by a comma or space or any ASCII character you choose You also must define the number of spaces each field will be This is very important if you plan on performing data alarming on the call data TeleBoss 830 IP Record Collection IPRC Setup A IP Record Collection ALCATEL OMNIPCX B Store Collected Data In FILE1 C Data Alarm Filter Enable OFF D Target Name IPRC 1 E Hostname IP Address F Port 2...

Page 45: ...he data within the field TeleBoss 830 IPRC Field Setup A Field 1 P Field 16 Q Next Fields Page Enter your Selection A TeleBoss 830 IPRC Field Setup Field 1 Enter Ticket Field or Starting Pos This section covers the fields their location and size in the ticket and the alignment of the data within the field When specifying an output field using TICKET FIELD NUMBERS the unit uses this standard ticket...

Page 46: ...27 Internal Facilities 308 347 40 NA 28 Call Reference 348 357 10 R 29 Segments Rate 1 358 367 10 R 30 Segments Rate 2 368 377 10 R 31 Segments Rate 3 378 387 10 R 32 Com Type 388 1 NA 33 X25 In Flow Rate 389 390 2 R 34 X25 Out Flow Rate 391 392 2 R 35 Carrier 393 394 2 R 36 Initial Dialed Number 395 424 30 L 37 Waiting Duration 425 429 5 R 38 Effective Call Duration 430 439 10 R 39 Redirected Cal...

Page 47: ... Record Collection CCM 4 B Store Collected Data In FILE1 C Data Alarm Filter Enable OFF D Target Name IPRC 1 E Hostname IP Address F Port 1433 G Database CDR H Username CiscoCCMCDR I Password J Connection Interval minutes 10 K Delimiter 2C L Starting Polling Date 04 01 2018 22 56 55 M Time Stamping OFF N Adjust CCM Time to Local Time OFF O Query Timeout 300 P Field Setup IP Record Collection This ...

Page 48: ...s in the CCM database are considered new records By default when CCM IPRC is enabled for the first time the TeleBoss retrieves records that are time stamped on or after midnight the day before according to the system clock After each non interactive connection to the CCM server this setting is updated to reflect the last new record date time Time Stamping Time Stamping is an ON OFF toggle to set w...

Page 49: ... origCause_value 10 Number 14 origMediaTransportAddress_IP 10 15 Number 15 origMediaTransportAddress_Port 10 Number 16 origMediaCap_payloadCapability 10 Number 17 origMediaCap_maxFramesPerPacket 10 Number 18 origMediaCap_g723BitRate 10 Number 19 lastRedirectDn 25 Text 20 lastRedirectDnPartition 50 Text 21 destLegIdentifier 10 Number 22 destNodeId 10 Number 23 destSpan 10 Number 24 destIpAddr 10 15...

Page 50: ...umbers are supplied the second number specifies the number of characters after performing the usual conversion on that particular type of value Example TeleBoss 830 IPRC Field Setup A Field 1 P Field 16 Q Next Fields Page Enter your Selection a TeleBoss 830 IPRC Field Setup Field 1 Enter Field Name or Number 39 Enter Display Length 10 Enter Justification L R N L Enter EOL in Hex optional Enter Con...

Page 51: ...r Filters will be applied to the incoming data The default setting is OFF Target Name This is a text field to name the switch and is used in the alarm messages The default name is IPRC 1 Hostname IP Address This field is used to set the IP address or Hostname of the Server Port This field is used to define the port of the needed to communicate to the server The default is 1752 Time Stamping This i...

Page 52: ...ex Multiline Record Enable This is an ON OFF toggle to enable advanced multiline detection The default setting is OFF Start Field n Character Position These two options set the character position used to define the beginning of the multiline field These options are used with Count method record end detection Start Field n Text Tjese two options set the text used to determine the beginning of the m...

Page 53: ... is FILE1 Data Alarm Filter Enable This is an ON OFF toggle to set whether configured Data Alarms or Filters will be applied to the incoming data The default setting is OFF Target Name This is a text field to name the switch and is used in the alarm messages The default name is IPRC 1 Hostname IP Address This field is used to set the IP address or Hostname of the Telari Record Collection Server RC...

Page 54: ...on IPRC Setup A IP Record Collection SYSLOG B Store Collected Data In FILE1 C Data Alarm Filter Enable OFF D Target Name IPRC 1 E TCP Port 1468 F UDP Port 514 G Time Stamping OFF H Multiline Record Enable OFF I Division Target 1 J Division Target 2 IP Record Collection This option is used to select the IP Record Collection protocol Toggle this to SYSLOG to collect syslog messages Store Collected D...

Page 55: ... of the remainder piece The BSD syslog protocol specifies that a message can be 1024 bytes So the worst case is that the unit must store a 1024 byte single line record The minimum number of divisions necessary to break a 1024 byte message into records of acceptable size is 2 Therefore there are 2 division target settings If the division targets fail to work through misconfiguration then the unit d...

Page 56: ...xt used to determine the beginning of the multiline field These options are used with Formula method record end detection Collect Lines Before Start Record This option sets the number of blank lines that are between each record End Detection This toggles between FORMULA COUNT and BLANKS to set the method of detecting the end of each record The default setting is FORMULA Line Count Line count is th...

Page 57: ...ame IP Address This field is used to set the IP address or Hostname of the switch Port This field is used to define the listening port of the switch The TeleBoss is set to the same default port as the switch 60010 This port number must match on both devices Request Period seconds This sets the request period in seconds for collecing the CDR data The default setting is 5 seconds Device Number The D...

Page 58: ...ally expire Default setting is 30 HTTP Connection Port This option sets the TCP port through which an HTTP connection is made The default setting is 80 HTTPS Connection Port This option is the TCP port through which an HTTPS connection is made The default setting is 443 Web Interface Settings as accessed via Web UI These same settings can be configured using the Web Interface GUI by navigating to ...

Page 59: ...t Asentria Technical Support The client unit is the TeleBoss with the sensor physically connected to it and the host unit is the TeleBoss to whom the client unit will report when there is a change in the status of its sensor In addition to configuring the settings defined below each sensor on the Client unit will need to have EventSensor Reporting Enabled in the Alarm Event Definitions EventSensor...

Page 60: ...D Trap Community public SNMP Agent Enable This option toggles between ON and OFF It controls whether the unit responds to SNMP gets and sets The default setting is OFF Note SNMP Agent Enable does NOT stop SNMP traps from being sent when it is set to OFF Read Write Trap Community These fields set the SNMP trap community names The default setting for all is public The maximum length for each is 23 c...

Page 61: ...t entry to the Status File in the directory you configured No data is pushed with this command Connection data displayed on the terminal screen is useful if the connection fails An immediate push of data can be done using the PUSHNOW command from the command prompt TeleBoss 830 FTP Settings A FTP Push Enable OFF B FTP Server Address C Passive Mode ON D Username Default FTP Username E Password F Ac...

Page 62: ...k then no permissions change is attempted The default is blank Select Files to Push This option displays the FTP File Selection menu where you can select which files are pushed by toggling ON or OFF The default setting for all is ON except for Audit Log which is OFF TeleBoss 830 FTP File Selection A Data File 1 ON B Data File 2 ON C Events File ON D Audit Log OFF E Status File ON Remote File Names...

Page 63: ...Data File n Events File These fields are text entry fields where the name each data file will have on the remote server not including any date time or sequence numbers can be configured FTP Settings as accessed via Web UI These same FTP settings can be configured using the Web GUI by navigating to Networking in the Settings Menu and selecting FTP There is no way to do a PUSHNOW or a PUSHTEST comma...

Page 64: ...TeleBoss 830 PPP Dialout Settings A PPP Dialout Enabled OFF B Phone Number 1 C Phone Number 2 D Phone Number 3 E Phone Number 4 F User Name G Password H Idle Connection Disconnect sec 60 I Maximum Retries 3 J Carrier Detect Timeout sec 60 K Login Sequence Timeout sec 30 L Dialout Modem Init String M IP Address to Suggest 0 0 0 0 N Firewall ON O Maximum Dialout Failures 15 PPP Dialout Enabled This ...

Page 65: ...is incremented When it reaches the maximum allowed failures a blackout timer is set for 2 hours After dialing if the call is successful then called number s failure count is set to 0 The allowed values are 0 100 inclusive If this setting is set to 0 failures are ignored and no blackout will occur The default is 15 PPP Hosting Settings This menu is for configuring settings for hosting a PPP connect...

Page 66: ...P dialout in order to maintain reliable network connectivity for sending SNMP traps TeleBoss 830 Route Test Settings A Route Test Enable OFF B Minutes Between Tests 10 C IP Address 1 D IP Address 2 E IP Address 3 Route Test Enable This is an ON OFF toggle to enable route testing Default setting is OFF Minutes Between Tests This field sets the number of minutes 0 to 65535 to wait between each round...

Page 67: ...lt setting is ASENTRIA COM The maximum length is 48 characters Authentication LOGIN This option displays a menu to configure the credentials that may be required by your server for SMTP authentication Some SMTP servers require an authentication to relay Emails The default setting is OFF TeleBoss 830 Email Authentication Settings A Authentication Enabled OFF B Username C Password Authentication Ena...

Page 68: ...TEN the option functions like traditional real time sockets on TCP port 2201 When set to PUSH the unit tries to make a TCP connection on the TCP port specified in G Real Time Socket Push Port Number As long as a connection exists the unit sends all data in the specified file on the connection as data become available The default setting is OFF Show Answer String on Connection This is an ON OFF tog...

Page 69: ...nent way static that traffic to a certain destination destination host or destination network gets routed out a certain interface or via a certain gateway Static routes give you the ability to fine tune how outbound network traffic leaves the unit for up to eight different IPv4 You can specify a gateway or interface If you specify a gateway only then the frame will be IP addressed to the destinati...

Page 70: ...e a static host route specify a destination net with sigbits 32 To configure a static network route specify a destination net with sigbits 32 Gateway Enter the IP address of the gateway The default setting is 0 0 0 0 Interface This option displays a listing from which to select any one of the interfaces available on this TeleBoss The default setting is NONE You can specify a gateway or interface I...

Page 71: ...blic network and secured the private part typically with IPsec or SSL There is more information on SSL VPNs on the Asentria Product Information Portal or contact Asentria Technical Support Note the IPsec settings are not functional on this software version The Asentria unit can be configured with up to 2 VPNs Although the unit supports multiple VPN configurations only 1 VPN can be operational at a...

Page 72: ...de is IPsec Note The IPSec VPN settings are not functional in this version of software SSL Settings This option brings up a menu for configuring the settings if the Mode is SSL Client or SSL Server TeleBoss 830 VPN 1 SSL Settings A Protocol UDP B Port 1194 C Username D Password E Manual Configuration Protocol This toggles between UDP and TCP to set the protocol SSL VPN uses to carry VPN traffic Th...

Page 73: ...ettings as accessed via Web UI The VPN Settings are reach by navigating to the Networking section of the Setting Menu then selecting the VPN submenu There are fields to enter the same settings described above Transfer Section The lower section of the page are upload buttons to upload VPN Certificates The unit uses certificate based SSL TLS security to authenticate the server and the server uses th...

Page 74: ...st use this too Use the Choose File button to select the file and then click the Upload button to load it onto the TeleBoss Transfer DH1 Parameters Use the Choose File button to select the DH1 Parameters text file if this functionality is being used on your VPN and then click the Upload button to load it onto the TeleBoss CPE Settings The CPE Settings menu is where up to 64 different the Customer ...

Page 75: ...e or double quotes or in it The maximum length is 64 characters Alarm Keep alive Period seconds This field sets the number of seconds between periodic pings ping cycle sent by the TeleBoss to the defined device to make sure it is alive 1 ping frame is transmitted per CPE per ping cycle Values are 0 to 65535 The default setting is 0 Alarm Threshold This option sets the number of times that the unit...

Page 76: ...ne card can have its Ethernet traffic conveyed to any other node plugged into another card on the same unit that is all cards act together as one logical switch Unlike the on board Ethernet interfaces an Ethernet Expansion does not support VLANs or DHCP address acquisition In other words the Ethernet Expansion can be addressed only by statically assigning it an IP address Caution do not plug an Et...

Page 77: ...rded frames Without NAT a server would receive a forwarded frame that is IP addressed DHCP Starting IP Address Sets the starting IP address for serving DHCP addresses on the Ethernet Expansion network interface If this is default 0 0 0 0 then the unit will not run DHCP to serve addresses This address is required for DHCP server to start and must be on the same subnet as Ethernet Expansion Card IP ...

Page 78: ...Enable Click box to enable this DHCP class IP Address settings configuration MAC 3 to 6 octets Input the client MAC address MAC entries must have a minimum of 3 octets each octet must be two characters Octets must be separated by a semi colon For example valid entries could be one of the following 00 AA B0 10 0a b0 04 55 60 10 0a b0 04 55 Start IP Use this field to set a Start IP address for the s...

Page 79: ...port This field will accept up to 24 alphanumeric characters The target name is used in event notifications The default setting is I O n Baud Rate The Baud Rate option displays a selection menu for baud rates available for the port These values range from 300 baud to 115200 baud The default setting is 19200 Data Format The Data Format toggles settings for word length parity and stop bit settings T...

Page 80: ...strings that meet data alarm criteria are stored in the Events File when a pass through session is active on this port The default setting is OFF Duplex I O 2 only Duplex controls the echo settings for the command processor It toggles between FULL and HALF Full duplex causes the unit to echo all characters sent to the connected terminal when in COMMAND mode Half duplex turns off character echo The...

Page 81: ...section of the Features and Accessories chapter This is an ON OFF toggle and this option is on I O2 only The default setting is OFF Data Type Data Type toggles between ASCII and BINARY to indicate the type of data being collected on this port The default setting is ASCII Change ETX to CR LF This is an ON OFF toggle to set whether ETX characters in the incoming data should be converted to CR LF cha...

Page 82: ...Feature Guide on Asentria Product Information Portal or contact Asentria Technical Support If a dialup POTS modem is installed an RJ 11 typical U S phone connector is used A POTS analog dialup phone line is inserted into this connector CAUTION To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord ATTENTION Pour éviter tout risque d incendie n utilisez que des câbles él...

Page 83: ...sername and password and will then take them to a command prompt A serial port I O1 I O2 etc redirects a modem user directly to that serial port upon connecting In this passthrough mode the command processor of the TeleBoss is transparent The default setting is LOGIN TAP Init String This option is the user defined modem initialization string used only when the modem is making an alphanumeric modem...

Page 84: ...MANENT SMS ONLY means the modem is only available for out bound SMS messaging PERMANENT means the modem maintains an always on connection with the network and is available for incoming connections The default setting is SMS ONLY APN This option sets the Access Point Name APN as defined by your wireless provider The maximum length is 31 characters PIN Set the PIN associated with the SIM card if any...

Page 85: ... user specified interval If the count of consecutive failed tests reaches a user specified threshold and the modem is not in use the TeleBoss will power cycle the wireless modem If the situation persists the TeleBoss will power cycle The modem will not power cycle more often than every 10 minutes This interval increases on consecutive triggers to a maximum interval of 1 hour If resetting the modem...

Page 86: ...ion on the left hand menu and then select Wireless Modem The upper section of the Wireless Modem Web Page is a Status Page for the Wireless Modem The information will be filled in based on the type of modem installed For that reason the status information section will vary This section displays information such as if the modem is connected with the wireless network Signal Strength the IP Address o...

Page 87: ...y Settings Security Mode The only option for Security Mode in a T830 is USER PROFILES Specific Security Settings When the Security Mode is set to USER PROFILES then Specific Security Settings option displays a menu where twelve individual User Profiles can be configured along with Authentication Settings General Security Settings This section contains global Password Security Settings that set sec...

Page 88: ...s well as security access permissions for up to twelve users TeleBoss 830 User Setup Menu A Enable This User Access ON B User Name admin C Password D Allow User Connection via LMTFRW E Upon Login then Go To COMMAND F File Access Pointer FILE1 G Set Pass through Pointer To I O 1 H Pass through Permissions I After PT ESC Takes User To MENU J PPP Connection LOCAL K Setup Status Rights MASTER L File R...

Page 89: ...he second entry of the password does not match the first the TeleBoss will respond as follows Invalid Entry Confirm Password does not match Press any key to continue Allow User Connection via This option displays a menu allowing you to toggle ON or OFF access via Local Console Port Modem Telnet FTP Real Time Socket and the Web interface These are abbreviated LMTFRW and default setting for all is O...

Page 90: ...et where the user is sent when they exit out of a pass through connection The default is MENU PPP Connection This option toggles between LOCAL and NONE LOCAL allows PPP access but denies all routing to whatever LAN the TeleBoss is connected to NONE disables PPP access for the user Setup Status Rights This selection toggles through the actions available to the user The Options are MASTER NONE VIEW ...

Page 91: ...ough the interface is organized in a different sequence the actual settings options are identical to the options described above in the command line interface section Authentication Settings Authentication Settings set parameters for passwords and security that are required for every user who attempts to log into the unit ...

Page 92: ...s required The default setting is ON TCP IP Port 210x Requires Password This is an ON OFF toggle to set whether a password for pass through Port 210x users is required The default setting is OFF TCP IP Port 220x Requires Password This is an ON OFF toggle to set whether a password for Real Time Socket Port 220x users is required The default setting is OFF Note When any of the above options is set t...

Page 93: ...the front panel will flash for a few seconds The user will then have immediate Console access using the default MASTER username and password admin password The default setting is ON If you do not want the Button Unlock feature enabled for example in environments where physical access is not assumed to be trusted with access then be sure to turn it OFF If you lock yourself out and gain access again...

Page 94: ...by web browsers thus eliminating the SSL warning in the browser when you browse via HTTPS to the unit Common Name This is a Text field to name the unit The maximum number of characters is 64 The default is teleboss Organization Unit This is a text field The maximum number of characters is 40 The default is Technical Services Organization This is a text field The maximum number of characters is 40 ...

Page 95: ...ed in with MASTER credentials and a file is loaded with your certificate key from your third party certificate authority using the Choose File button above it Click this button to install the certificate Create Self signed Certificate The Create Self signed Certificate button will be enabled only if the user is logged in with MASTER credentials If the button is clicked the information from the Gen...

Page 96: ...th the User Access Level set to MASTER Create Certificate Signing Request Clicking this button will generate a Certificate Signing Request Key This key would then be sent to your selected third party certificate authority They will use this key to generate a file that is loaded by clicking the Choose File button in the Certificate Installation section of the page ...

Page 97: ...us for configuring serial data event monitors EventSensor Device Settings This option displays the menus for configuring internal and external sensors No Data n Alarm Settings These selections display the menus for configuring alarms based on period of time when no data is received on a specific serial port Percent Full Alarm Settings This option displays the menu for configuring alarms based on h...

Page 98: ...sages The default setting for each is ON except for Include Event Class which defaults to OFF Reset Events Settings The Reset Event Settings are used to configure event actions to be performed after the unit has been restarted These actions would be executed regardless of whether the unit was reset via a restart command or by power cycling Events Settings as accessed via Web UI The Alarm Event Def...

Page 99: ...he Class fields and then click Submit at the top of the page Data Alarm Filter Settings This is the menus for configuring serial data event monitors A Data Event is a group of settings configured to generate an alarm when specified characters or alpha numeric strings are received by the TeleBoss For more information on Data Alarms see the Data Alarm and Event Configuration Feature Guide on the Ase...

Page 100: ...r the Events tab of the left hand Settings Menu Select the Data Alarm Filters option to access the settings page This is a long page double click any grey bar to collase the sections A single click will open or close any section Data Alarm Field Settings This menu is used to set up to 16 data alarm fields TeleBoss 830 Data Alarm Field Definition Table Start Length Type Name A Definition A 0 0 Alph...

Page 101: ...ame is entered Field Line Number The Line Number sets the optional line number the field should be limited to in multiline records The default setting is 0 Field Type Type toggles between Alpha and Numeric Alpha is used for most alphanumeric data alarming and Numeric is used if you need to alarm on a range of numbers The default setting is Alpha Data Alarm Field Settings as accessed via Web UI All...

Page 102: ... with AND or OR TeleBoss 830 Data Alarm Macro Settings A Macro 1 B Macro 2 P Macro 16 Q Next Macro Page Enter your Selection a TeleBoss 830 Settings for Data Alarm Macro 1 A Name B Equation Name The macro name is the name by which the macro is referenced in any data alarm equation and can be up to 16 characters in length Macro names and data field names are not case sensitive A macro cannot be giv...

Page 103: ...ions will display a menu where an individual data alarm or filter can be configured Next or Previous Alarm Filter Page These options will display either the next or previous set of 16 Data Alarm Filters Setup Alarm Filter Fields This option will display the identical Data Alarm Field Settings menu as described above This is simply an easy way to access that menu without having to exit back through...

Page 104: ...Alarm Field Settings menu The maximum length is 160 characters Refer to the Data Alarm and Event Configuration Feature Guide for a more in depth explanation of configuring data alarm equations Contact Asentria Technical Support for more information Threshold This field sets the number of times the event equation must be matched before an event is triggered If the event counter is allowed to grow b...

Page 105: ...ded Clear This Alarm Counter Now This option allows you to clear the counter for the selected data alarm manually This happens as soon as this option is selected so make sure you really want to clear the counter before selecting it Data Alarm Filter n Settings as accessed via Web UI The Data Alarm Filter n Settings can be configured via the Web Interface They can be access from the Events tab on t...

Page 106: ...his would include any type if IO in the expansion slots as well as any virtual sensors configured by a script and any sensor reporting to this unit using the EventSensor Reporting functionality EventSensor Installation Connections EventSensors are connected to the host unit and daisy chained to each other using the provided EventSensor cables or standard CAT5E Ethernet cable One RJ45 end of the ca...

Page 107: ...ons B Q and will be numbered 1 16 The number refers to the slot number set with the DIP Switches as outlined above Sensor Unresponsive Settings This option displays the Sensor Unresponsive Menu where you can configure the actions the TeleBoss takes if an EventSensor becomes unresponsive EventSensor Slots A thru Q The display for each EventSensor will vary depending on configuration EventSensors ca...

Page 108: ... may be configured to alarm in either the open or closed state depending on the needs of the attached devices TeleBoss 830 Internal Contact Closure Event 1 A Sensor Name unnamed B Contact Closure Enabled OFF C Event State CLOSED D Event Threshold 2 E Return to Normal Threshold 2 F Event State Actions G Return to Normal Actions H Event State Class Info I Return to Normal Class Info J Event Trap Num...

Page 109: ...199 can be used Active Alarm Alias Inactive Alarm Alias You can use these options to set a customized name representing the alarm state These would be used when reporting events for this sensor The maximum length is 60 characters for each Override Global Reminder Interval This option is an ON OFF toggle to override the global reminder interval If this is set to ON a specific reminder interval can ...

Page 110: ...is field will be empty if no actions have been configured and will show SET if one or more actions have been configured Refer to Actions List for more information Sensor Unresponsive Trap Number This sets the trap number to be sent with any SNMP traps for this event The default is 50 but the trap number can also be set in the range of 1000 1199 as needed Sensor Unresponsive Class Use this option t...

Page 111: ...0 00 K Schedule 2 Duration minutes 0 L Apply Alarm on Days MTuWThF M Enable Ports N Add Exclusion O Delete Exclusion Alarm Enable This is an ON OFF toggle to enable the no data monitor The default setting is OFF Alarm Actions This option displays the Actions List a menu where the action string for the event is configured In the No Data Alarm n Settings menu shown above this field will be empty if ...

Page 112: ...ific dates when this No Data Alarm should take the day off For example Christmas is a day you might want to add here Select Add Exclusion and type in 12 25 To delete a date select Delete Exclusion and type in the date you want to remove After an exclusion date is added it appears in the brackets at the bottom of the menu Up to fifteen dates can be entered to be excluded No Data Alarm Settings as a...

Page 113: ...rm Message This field sets the text string to be delivered with the percentage full alarm The default setting is DB Exceeds Threshold The maximum length is 111 characters Alarm Class Use this option to set the class for the alarm When this option is selected a list of the classes previously defined in the Class Table is displayed from which you can select one to be assigned to this percent full al...

Page 114: ...N OFF toggle to enable the Scheduled Event The default setting is OFF Event Actions This option displays the Actions List a menu where the action string for the event is configured This field will be empty if no actions have been configured and will show SET if one or more actions have been configured Refer to Actions List in the Features chapter for more information Event Message Use this field t...

Page 115: ...ed for configuring Customer Premises Equipment CPE monitoring functions Configure the equipment to monitor under Network Settings CPE Settings Contact Asentria Technical Support for more information This functionality is called Ping Alarm in the Web Interface TeleBoss 830 CPE Alarm Settings A Alarm Enable OFF B Alarm Actions C Alarm Trap Number 511 D Alarm Class Info E Return to Normal Actions F R...

Page 116: ...igure Ping Alarms can be access from the Device Management Page The Event settings as covered in the previous section are in the upper section of the page The Device settings as described in the Network Settings CPE Settings section are located in the lower section of the page On the Web Interface the two menus are conveniently located on the same page Reset Event Settings The Reset Event Settings...

Page 117: ...s previously defined in the Class Table is displayed Select one to be assigned to this event The default is Info Event Trap Number Set the number to be sent with any SNMP traps for this event The default is 543 but the trap number can also be set in the range of 1000 1199 as needed Delay After Reset seconds Enter the number of seconds to wait after unit finishes booting before executing the Event ...

Page 118: ...ce in event actions These email addresses can also be set to cell phone numbers using the service provider s SMS gateway address to allow for SMS alerts to be sent Ex 2065555555 vtext com The number 1 2 3 etc corresponds to the index number for Email alerts as discussed in the Actions List More Email Addresses Use this submenu to configure up to three more Email Addresses for a total of 6 Phone Nu...

Page 119: ...tional POTs dialup modem card is installed in the TeleBoss TeleBoss 830 Pager 1 Settings A Pager Type NUMERIC B Pager Callout Number C Pager ID D Numeric Message E Post Callout Delay seconds 15 F Post ID Delay seconds 5 Pager Type This toggles between NUMERIC and ALPHA to select the type of pager to call The default is NUMERIC Pager Callout Number Set the phone number for the pager Pager ID This f...

Page 120: ...ng Events on the left hand menu and the choosing General Actions Use the drop down options in the grey Pager header box for additonal pagers Post ID Delay sets the number of seconds 0 to 255 the unit will wait before sending any message data Default setting is 5 seconds Action Settings This menu is used to configure various general action parameters such as action schedules and event reminder inte...

Page 121: ...larm actions The default setting is 1 1 Require Asentria Alarm ACKs This is an ON OFF toggle to enable or disable forcing the unit to require an acknowledgment when first connecting and after each Asentria Alarm If disabled the TeleBoss will allow non CRC mode where Asentria Alarms are delivered without waiting for any indication that the messages were properly delivered If enabled CRC mode is req...

Page 122: ...Prompt I Date Time Setup J Legacy Settings K Joinable Pass through ON Site Name This is a text string to set the name assigned to this TeleBoss This name is included with alarm messages Traps Emails etc and is displayed at the top of the Status screen The name should be unique for clarity The maximum length is 40 characters The default setting is 830 serial number Answer String sets the string tha...

Page 123: ... Prompt can be set as plain text characters or if using a settings key the syntax is setting_key_name If the setting key is not accessible for any reason invalid key insufficient user access level etc ERROR is displayed instead The setting can contain up to 64 characters but the prompt itself is limited to 30 characters Date Time Setup This selection displays the System Date Time menu where you ca...

Page 124: ...Time The time of day can be manually set 24 hour clock Note The date and time settings are maintained by means of an internal battery backup when power is removed from the T830 Adjust for Daylight Savings This is an ON OFF toggle that allows automatic daylight savings time updating A brief explanation of daylight savings time effective 2007 On the second Sunday in March clocks are set ahead one ho...

Page 125: ... hard coded to 12 hours plus or minus a random several hours NTP With network time set to Network Time Protocol NTP the NTP daemon is kept running at all times Unlike the SIMPLE setting with NTP the clock is not immediately set as soon as a time server is contacted Rather the NTP daemon utilizes various algorithms to set the time in an accurate and robust manner Since the NTP daemon updates the sy...

Page 126: ... Polling This setting is an ON OFF toggle to enable the deletion of data from the call record database once it has been polled The default setting is OFF Wait for NEXT Wait for NEXT is an ON OFF toggle that causes the unit to wait for the NEXT command before sending data once the RL command has been issued The default setting is OFF Omit END DATA This is an ON OFF toggle that causes the unit to se...

Page 127: ...ge the records within the Events File Caution The records in the Events File are deleted immediately when this option is selected Enable Events Log File This is an ON OFF toggle to enable Event logging The default setting is ON Maximum File Size This field will set the maximum number of KB the event log can reach before overwriting the oldest records The available options are 0 64 128 256 512 and ...

Page 128: ... can view the Audit Log from within the Audit Log Settings menu The Audit Log overwrites itself when it becomes full The Maximum File Size audit log maxsize setting controls the maximum size in K to which the file should be limited If the setting is 0 then the Audit Log s only constraint on size will be the available physical memory This available memory could be used for more important data buffe...

Page 129: ...Caution The records in the Events File are deleted immediately when this option is selected Enable Audit Log File This is an ON OFF toggle to enable Audit logging The default setting is ON Maximum File Size This option is used to set the maximum number of KB the event log can reach before overwriting the oldest records The available options are 0 64 128 256 512 and 1024 If the setting is 0 then th...

Page 130: ...TeleBoss 830 2 11 370 STD User Manual Page 130 ...

Page 131: ... talert ipaddress or index Trap trap ipaddress or index ASM Event Send a KRP SIREN message via network to a KRP server ASME or ASME NOW LATER Cancel This action cancels any running action identified by ID name CANCEL IDNAME Check Alive This action causes the unit to ping a host identified using the Ping Alarms settings in the web GUI or CPE Settings in the CLI or by an IP address specified in the ...

Page 132: ...UP GROUPNAME ID Identify this action by a descriptor for reference in other action ID IDNAME Malert Malert sends a malert Asentria Alarm via modem to a number specified by index number which can be configured in the Action Definitions menu Phone Number section MALERT PHONE or INDEX Modem Make the unit dial a phone number via the POTs modem to a specified index number which can be configured in the...

Page 133: ...pansion card in slot 2 Point the number of the relay 1 based on the specified EventSensor RELAY ACTION EVENTSENSOR POINT SMS Send an SMS message to a specific phone number or index which refers to a phone number configured in the Action Definitions menu Phone Number section SMS PHONE or INDEX Syslog Send a syslog message via UDP port 514 to the specified address The facility and level parameters a...

Page 134: ...ET PARTIAL KEY to get a list of all keys of a partial setting type SK GET and part of the setting key and the unit will output all settings that begin with that settings syntax For example SK GET A event class will output all event classes configured in the unit SK KEY value allows for reading or setting a single Setting Key If the value portion of the command is omitted the TeleBoss will report b...

Page 135: ...ted 03 28 18 12 30 08 Product Version 2 11 370 STD Dictionary created 11 07 16 15 04 21 net eth 1 mode DHCP net eth 1 ip 192 168 95 107 net eth 1 mask 255 255 254 0 net eth 1 router 192 168 95 1 net hostname asentria net web timeout 300 event sensor 200 id 0C000000 event log maxsize 128 sys sitename 830 830001707 sys timestamp dateformat BLANK sys timestamp spaceafter OFF audit log maxsize 128 end...

Page 136: ...on generation events go into the flash queue unless there is space in the RAM queue Only when the events are in the RAM queue can their respective actions be processed Events are moved from the flash queue to the RAM queue as soon as RAM queue space becomes available event sensor x cc y value where x is the EventSensor number and y is the contact closure number 0 to 3600 Returns 0 for contact clos...

Page 137: ...nly retrieve the settings that have been changed from the factory default settings This will be a much shorter settings key file These file will be most useful in cloning settings onto new units from the factory or from units that have been reset to factory default settings CLI Settings Backup Backing up using Xmodem or ASCII For an X modem or A SCII settings back up using a terminal emulator that...

Page 138: ... close the emulator If you do not wish to use the terminal emulator logging function some emulators allow the ASCII output to be cut and pasted from the screen and into a text file Backing up settings using FTP 1 Open a command prompt window on a computer or server that has network access to your TeleBoss 2 Type FTP IP address of unit 3 You will be prompted for the user name and password Ensure yo...

Page 139: ...net IP settings before transferring the file CLI Restore Restore using Xmodem or ASCII In order for the described X modem or A scii steps to work a terminal emulator that supports XModem or ASCII file transfer is required An example of an open source emulator that supports these is TeraTerm http ttssh2 sourceforge jp index html en PuTTY does not Steps 1 Establish a Telnet SSH Serial connection to ...

Page 140: ...assword In order to set settings via FTP you will have to use the user name omni and your master level password 4 Once the user credentials have been input you will get 230 Login accepted and an FTP command prompt 5 The syntax for receiving files from another machine to the TeleBoss is put path to file filename The path is the absolute path to the file on the other machine including any extensions...

Page 141: ... will see the file name next to the button 3 Click the Upload button This is a large file so it may take a few minutes to load depending on the connection speed of your network Do not navigate away from the Administration page until the unit completes loading the file 4 Once the file loads the TeleBoss will begin to process the update After approximately a minute the unit will become unresponsive ...

Page 142: ...oss reboots connect to it and either check the top line of the Status screen or type VER at the command line You should see that the unit is now upgraded to the new version 10 Check your settings to be sure none have been lost If they have reload the Settings Key file see the Restore Settings section for instructions C Windows ftp 192 168 100 223 Connected to 192 168 100 223 220 TeleBoss FTP Serve...

Page 143: ...rease the Baud Rate to 115200 using the SETUP menu since this is a large file To do that 1 Type SETUP at the command prompt 2 Select B Serial Settings 3 Select A 1 I O 1 Settings 4 Select B Baud Rate 5 From the drop down options select J 115200 You will also need to set your Terminal Emulator to the same speed If you are using Tera Term 1 Select Setup in the upper menu bar and from the drop down s...

Page 144: ...text sensitive information for most commands Command Summary Syntax Description BYE Disconnect from unit BYE Disconnect a processor session EXIT Exit command processor EXIT Ends the console session HELP Show help menu HELP command Displays a list of commands or context sensitive help for a specific command LOGOFF Ends a processor session LOGOFF Ends a processor session without terminating the conn...

Page 145: ...hrough terminal access between the user and the input port SK Set get key SK KEY value Set or get a single key See Setting Keys for more information SK GET Read keys SK GET X A CUSTOM filter SK GET initiates a download of Setup menu options See Setting Keys for more information SK HERE Manage individual keys SK HERE SK HERE allows you to set or get individual keys interactively See Setting Keys fo...

Page 146: ...inning at record number nnn RLMODE Set the release mode RLMODE RLMODE LINE RLMODE CBB RLMODE XMODEM By itself RLMODE displays what the current release mode is Followed by LINE CBB or XMODEM it sets the RLMODE to one of those methods TAG Prepend a line number to records TAG ON OFF By itself TAG displays the current setting When set to ON TAG will prepend a six digit line number beginning with 00000...

Page 147: ...command sends a test alarm to all configured action IP hosts action host If you supply an argument then the unit interprets it as a specific host IP or DNS name to which you want one test alarm sent DOMAIL Test emails DOMAIL Sends a test email to all defined email addresses DOPAGE Test pagers DOPAGE Sends a test page to all defined pagers DOSMS Test SMS DOSMS Sends a test SMS message to each phone...

Page 148: ...MPRESS 68 1 DUPLEX HALF 53 1 COMPRESS ON 68 2 DUPLEX FULL 53 2 COMPRESS OFF 54 WAIT 54 1 WAIT OFF 54 2 WAIT ON Control Characters Some of the following control characters may be used in various functions within the TeleBoss Char Dec Hex Control Key Control Action NUL 0 00 Null SOH 1 01 A Start of heading STX 2 02 B Start of text ETX 3 03 C End of text EOT 4 04 D End of transmission ENQ 5 05 E Enqu...

Page 149: ...mands Usage for certain functions SK TCPDUMP TELNET TRACEROUTE VWB and XF can be displayed by simply entering the function command without any arguements as shown below SK sk Usage sk key operator value get x a custom status filter set x a here help log shortcut filter Where key segment1 segment2 where segment word word index word index where word defined by factory or scripting dictionaries where...

Page 150: ...ace sk help display this help screen sk key read a key setting value sk key value write a key setting value sk key read key access levels sk key read level write level write key access levels sk get a read all access levels at terminal sk event data existing group enable delete existing group from event data enable key sk event data new group enable value assign new group to event data enable grou...

Page 151: ...stem This is mainly useful for analog inputs The output looks something like this depending on which cards are installed VWB SLOT CONTENTS baseioCard 0 ioSlot4 Side A analog in i00 z31608 p57099 n06117 r31963 v05000000 chan 0 69600uV i03 z31502 p56886 n06118 r31628 v05000000 chan 1 24800uV i06 z30800 p56311 n05289 r30914 v05000000 chan 2 22320uV i09 z32649 p58027 n07271 r32714 v05000000 chan 3 128...

Page 152: ...TeleBoss 830 2 11 370 STD User Manual Page 152 XF Transfer command instructions XF Usage XF X Y Z T F S A GET PUT filename host user directory ERROR ...

Page 153: ...e NOT hot swappable 2 Unplug the telephone cord from the internal modem if connected This MUST be done before removing any expansion port cover plates 3 Remove the two screws for any expansion bay cover plate and set the plate aside 4 Carefully remove the Expansion Card from its protective ESD bag and slide it into the plastic rails inside the expansion bay Visually confirm the Card is in both rai...

Page 154: ...andard 40 to 60 C extended range Storage Temperature 40 to 85 C Power 15VDC Desktop Supply or optional 48VDC Operating and Storage Humidity 0 to 95 non condensing Voltage In 36VDC Min 60VDC Max RoHS CE CSA A tick Certification Yes Mean Time Between Failure 70 000hr T830 6 Width 17in 43 2cm Height 1 75in 4 45cm Depth 7 8in 19 812cm Weight depending on configuration 3 5lbs 1 36 2 27kg Mounting Shelf...

Page 155: ...upport for information on obtaining service or repairs The telephone company may ask you to disconnect the device from the network until the problem has been corrected or until you are sure that the device is not malfunctioning This device may not be used on coin service lines provided by the telephone company this does not apply to private coin telephone applications which use standard lines Conn...

Page 156: ...rdement Dans certains cas les fils intérieurs de l entreprise utilisés pour un service indivuduel a linge unique peuvent etre prolongés au moyen d un dispositif homologué de raccordement cordon prolongateur téléphonique interne L abonné ne doit pas oublier qu il est possible que la conformité aux conditions énoncées ci dessus n empechent pas la dégradation du service dans certaines situations Actu...

Page 157: ...er s bill of sale or other satisfactory proof of the date of purchase may be required to be presented in order to obtain service under this warranty This warranty applies if your T830 fails to function properly under normal use and within the manufacturer s specifications This warranty does not apply if in the opinion of Asentria Corporation the unit has been damaged by misuse neglect or improper ...

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