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PROPRIETARY INFORMATION
CONFIDENTIAL MATERIAL
Not for Customer Distribution
Flowcharts
AEROSET
®
System Troubleshooting Guide
251
94816-107—November 2004
Confirmation of Assay Parameter Settings
(Illegal Configuration)
Check if
reagent or
diluent is
onboard. OK?
Reagent or
diluent
manually
configured?
If black—assay
parameter is
defined
incorrectly
Select the assay
button; select
<STATUS> on
ASSAY STATUS
screen
Reagent on
correct line?
No
Replace cartridge
& touch new
cartridge on
Reagent Supply
Center Segment
Details screen
Check individual
Assay button &
verify button
color is black
Start
Load reagents then
perform reagent
scan or load diluent
& configure
manually
No
Yes
Yes
Cartridge
empty or
low?
Move reagent to
correct line &
rescan reagents
No
Yes
Bar code
label facing
outward?
Yes
Label
damaged?
No
Readjust
cartridges then
perform reagent
scan
Yes
Manually
configure
reagent
No
Select tab on
REAGENTS
screen matching
the position;
reagent present?
No
Access Base page
on Assay
Configuration
screen; may need
to pull in correct
position for
reagent name/
position
Clear position
& rescan
reagents
Proceed
to #2
(next page)
Yes
Is Assay-specific
Error Message 10,
11, or 12 visible?
Verify correct
reagent & position
are on Base page
configuration. OK?
Yes
Bar code
reader
window
clean?
Yes
No
Clean bar code
reader window
then perform
reagent scan
Yes
Yes