
MorphoAccess® SIGMA Family Administrator Guide
Terminal Configuration and Administration
2017_2000025464-v03
This document and the information therein are the property of Morpho. They must not
be copied or communicated to a third party without the prior authorization of Morpho
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July 17
Terminal Firmware Upgrade
How to get latest version of firmware
The administrator can obtain the latest version of the MorphoAccess® SIGMA Family terminal
firmware on a CD/ROM package from the customer service, or download it from Morpho
Website dedicated to biometric terminals:
http://www.biometric-terminals.com/
The administrator needs to have a login name and a password in order to access the protected
location which contains the firmware. If the administrator does not have the login
information, please ask for it to our customer service using the mailing address below:
How to upgrade the firmware
The administrator can upgrade the MorphoAccess® SIGMA Family terminal firmware when
required. This can be done from PC through an IP link, i.e., Ethernet or Wi-Fi™.
The easiest way to update the firmware is to use MorphoBioToolBox software application.
Find “terminal firmware update” proposed by the interface of the software application, select
the file with the new firmware and validate.
Note: The administrator must not switch the terminal off during a firmware upgrade. The
administrator also needs to ensure that the power supply of the terminal is stable before
commencing a firmware upgrade. Otherwise instability can occurs.
Firmware upgrade using a USB Mass Storage Key
The administrator can also update the firmware, using a USB mass storage key, this is possible
by using USB Scripts created from MorphoBioToolBox software application.
Firmware upgrade tool for expert users
MorphoAccess® SIGMA Upgrade Tool
A software application called RetrofitTool, is available for expert users. This tool allows the
administrators to upgrade the firmware of a specified MorphoAccess® SIGMA Family
terminal, directly. This tool has no graphic interface, firmware can be upgraded via the
command line interface.