
11.6.20.7 Error 19-7 (emergency code 5420h)
Cause: Current in braking resistor even though transistor switched off
Suggested steps:
Call your service provider.
This is possibly a hardware
issue
If other measures fail to solve the problem, please
replace the servo controller.
11.6.20.8 Error 19-8 (emergency code 5300h)
Cause: Hardware identification failed
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
This is probably a software
issue.
l
Please try to switch to a different version of
device firmware.
l
Save your dataset and reset the axis module to
factory setting. See if the error persists, or if it
comes with activating a certain feature.
This is possibly a hardware
issue
If other measures fail to solve the problem, please
replace the servo controller.
ID No.: 0842.26B.5-01 Date: 09.2020
ServoOne - Device Help
382
11 Alarms & warnings
11.6.20.9 Error 19-9 (emergency code 5300h)
Cause: Flash memory failure
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
This is probably a software
issue.
l
Please try to switch to a different version of
device firmware.
l
Save your dataset and reset the axis module to
factory setting. See if the error persists, or if it
comes with activating a certain feature.
This is possibly a hardware
issue
If other measures fail to solve the problem, please
replace the servo controller.
11.6.20.10 Error 19-10 (emergency code 5300h)
Cause: Initialisation of runtime system failed
Suggested steps:
Switch off/on device. Please contact your service provider if this error occurs again
This is probably a software
issue.
l
Please try to switch to a different version of
device firmware.
l
Save your dataset and reset the axis module to
factory setting. See if the error persists, or if it
comes with activating a certain feature.