Hardware Problems
2-42
HP Servers Troubleshooting Guide
HP CONFIDENTIAL
Writer: Ted Weiman File Name: c-ch2 Hardware Problems.doc
Codename: Generic TSG Part Number: 161759-007 Last Saved On: 11/19/02 9:31 AM
Table 2-18: Network Controller Problems
continued
Problem Possible
Cause Possible
Solution
The cable is not securely
connected.
Be sure that the cable is secured to the
network connector and that the other end
of the cable is securely connected to the
correct device.
Network controller
interrupt overlaps the
interrupt of an expansion
board.
Modify one of the overlapping interrupt
values. To do this, either:
Make the change in your server setup
utility.
-Or-
Run the setup utility provided by the
operating system.
The files containing the
network drivers are
corrupt.
Reinstall the network drivers.
Network controller stops
working when an
expansion board is
added.
Network drivers are not
loaded, or driver
parameters do not match
current configuration.
1. Be sure that the drivers were not
deleted when the drivers for the new
expansion board were installed.
2. Refer to your operating system
documentation to verify that the
correct drivers are installed.
3. Refer to your operating system
documentation to be sure that the
driver parameters match the
configuration of the network
controller.
You are having problems
with the network
interconnect blades (if
available for your server).
Network interconnect
blades are not properly
seated.
Be sure that the network interconnect
blades are properly seated and
connected.
