Diagnostic Tools
HP Servers Troubleshooting Guide
4-7
HP CONFIDENTIAL
Writer: Ted Weiman File Name: e-ch4 Diagnostic Tools.doc
Codename: Generic TSG Part Number: 161759-007 Last Saved On: 11/19/02 9:36 AM
Select your server and operating system, and then select the Server Diagnostics
file from the
Utilities
section on the website.
2.
Execute the downloaded file and it will unzip to the Diagnostics64 folder on your
hard drive.
3.
Insert an LS-120 diskette in your LS-240 drive. Copy all files in the
Diagnostics64 directory to this diskette, but do not copy the Diagnostics64 folder
itself.
4.
On the system on which you want to run Diagnostics, insert the LS-120
Diagnostics diskette you created into drive A, and go to the EFI boot manager. If
you booted with the diskette already in the drive, exit the diagnostics screen to
return to the EFI boot manager screen.
5.
Load the Diagnostics Multiprocessor Driver:
a.
From the EFI Boot Manager screen, select
Boot Configuration
.
b.
From the
Boot Configuration
screen, select
Install EFI Driver
.
c.
In the prompt window, enter
DIAGMP.EFI
.
d.
In the next prompt window, enter
Diagnostics Multiprocessor
Driver
.
6.
Reboot the server. The system will load into Diagnostics.
Exiting Diagnostics
To exit Diagnostics, select
Exit Diagnostics
from the Diagnostics main menu, or
press
Esc
and select
Yes
when you are asked if you are sure you want to exit.
After exiting Diagnostics, unload the Diagnostics Multiprocessor Driver:
IMPORTANT:
Failure to unload the Diagnostics Multiprocessor Driver after exiting
Diagnostics will result in an error message being displayed during every system reboot
and may result in the operating system not loading.
1.
On the
EFI Boot Manager
screen, select
Boot Configuration
.
2.
On the
Boot Configuration
screen, select
Uninstall EFI Driver
.
3.
A list of drivers is displayed. Select
Diagnostics
Multiprocessor Driver
and
press
Enter
.