Hardware Problems
HP Servers Troubleshooting Guide
2-13
HP CONFIDENTIAL
Writer: Ted Weiman File Name: c-ch2 Hardware Problems.doc
Codename: Generic TSG Part Number: 161759-007 Last Saved On: 11/19/02 9:31 AM
4.
If you are testing a board (or a device that connects to a board):
a.
Test the board with all other boards removed.
b.
Test the server with only that board removed.
5.
Move the device to a different slot on the same bus. If the board works, either the
original slot is bad or the board was not properly seated. Insert the board into the
original slot to verify.
6.
Clearing nonvolatile RAM (NVRAM) can resolve various problems. Clear the
NVRAM, but do not use the backup .SCI file if prompted. Have available any
.CFG, .OVL or .PCF files that are required.
CAUTION:
Clearing nonvolatile RAM (NVRAM) deletes your configuration
information. Refer to your server-specific user documentation, including the
maintenance and service guide, for complete instructions before performing this
operation or data loss could occur.
7.
To be sure that the device works, move the device to the same slot in another
working server.
Rack Environment
If you are using a rack system, be sure that you are not blocking any of the
ventilation openings of the rack. Also, be sure that you are following the correct rack
environment requirements. For more information on space and airflow requirements,
rack stability, and rack planning resources, refer to your server-specific user
documentation.
