Diagnosing the Problem
1-6
HP Servers Troubleshooting Guide
HP CONFIDENTIAL
Writer: Ted Weiman File Name: b-ch1 Diagnosing the Problem.doc
Codename: Generic TSG Part Number: 161759-007 Last Saved On: 11/19/02 9:28 AM
When the Server Does Not Start
The following visual and audio clues indicate that the server is not starting:
•
The LEDs are off.
•
The fans are not spinning.
•
Something seems, looks, or sounds wrong or different.
•
There is physical damage to the system.
•
Something is cool that should be warm.
•
There are frayed cables.
•
The system does not follow the normal power-up sequence, as described in your
server-specific user documentation.
When a ProLiant ML, ProLiant DL, TaskSmart, or Previously Released Server
Does Not Start
Use the information in Table 1-2 to troubleshoot problems with a ProLiant ML,
ProLiant DL, TaskSmart, or previously released server.
Table 1-2: When the Server Does Not Start
What to Check
What to Do
Check for connection problems:
•
Is the server power cord plugged
into a working grounded
(earthed) AC outlet?
•
Has the Power On/Standby
switch been firmly pressed?
•
Are there unconnected or loose
plugs or cables?
•
Are any connections loose or
improperly seated?
Refer to “Loose Connections” in
Chapter 2.
continued
