15 Problem Solving
502
Problem
Solvin
g
15
021-424
[Cause]
The URL of the proxy setting file to connect with the proxy server is incorrect while
connecting to the EP system via the Internet.
[Remedy] Check the EP proxy server setting screen on CentreWare Internet Services.
If the error still is not resolved after checking the setting, consult your system
administrator about the URL of the proxy setting file.
Otherwise, check the URL of proxy setting file of the DHCP or DNS server as follows:
z
The DHCP option is "252".
z
The SRV record of the host "wpad.(domain name)" is correct.
If the error still is not resolved, contact our Customer Support Center.
021-425
[Cause]
A time out error occurred while connecting to the DHCP or DNS server via the Internet
to obtain the URL (CURL) of the proxy setting file.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The EP proxy server setting (CURL)
z
The working condition of the DHCP or DNS server in which the proxy setting file is
registered
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-426
[Cause]
The URL (CURL) of the proxy setting file is not found on the DHCP or DNS server while
connecting to the EP system via the Internet to obtain the URL (CURL) of the proxy
setting file.
[Remedy] Check the followings:
z
The EP proxy server setting
z
The URL of the proxy setting file is registered on the DHCP or DNS server correctly
021-427
[Cause]
3G connection by way of 3Gnet-BOX was lost due to the time-out.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-428
[Cause]
3G communication by way of 3Gnet-BOX is out of communication range.
[Remedy] If the antenna is being fallen down, stand it upright. If you still have the problem, switch
off the machine power, make sure that the touch screen is blank, and then switch on the
machine power. If the same message is displayed again, contact our Customer Support
Center.
021-429
[Cause]
An error occurred in the SIM card which had been inserted to the 3Gnet-BOX.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-430
[Cause]
The time synchronization with 3Gnet-BOX was failed.
[Remedy] Adjust the time on the clock of the machine to the right time. If you still have the
problem, switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again, contact our
Customer Support Center.
Error Code
Cause and Remedy
Содержание ApeosPort-V 4070
Страница 1: ...ApeosPort V 5070 ApeosPort V 4070 DocuCentre V 5070 DocuCentre V 4070 Administrator Guide ...
Страница 13: ...13 EP System 704 Glossary 705 Index 707 ...
Страница 14: ...14 ...
Страница 40: ...1 Before Using the Machine 40 Before Using the Machine 1 ...
Страница 82: ...3 Maintenance 82 Maintenance 3 4 Close the Side 2 scanner and then close the document feeder gently ...
Страница 108: ...4 Machine Status 108 Machine Status 4 ...
Страница 316: ...7 Printer Environment Settings 316 Printer Environment Settings 7 ...
Страница 348: ...9 Scanner Environment Settings 348 Scanner Environment Settings 9 ...
Страница 356: ...10 Using IP Fax SIP 356 Using IP Fax SIP 10 ...
Страница 368: ...12 Using the Server Fax Service 368 Using the Server Fax Service 12 ...
Страница 384: ...13 Encryption and Digital Signature Settings 384 Encryption and Digital Signature Settings 13 ...
Страница 582: ...15 Problem Solving 582 Problem Solving 15 ...
Страница 718: ...716 Index ...