15 Problem Solving
500
Problem
Solvin
g
15
021-413
021-416
[Cause]
An error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-414
[Cause]
An error occurred while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
z
The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-415
[Cause]
An error occurred while the SSL/TLS communication to the EP system via the Internet.
[Remedy] Check the followings:
z
The LAN cable connection
z
The DNS server address settings
z
The default gateway setting
z
The subnet mask setting
z
The EP proxy server setting
If the error still is not resolved after checking the above settings, there may be a network
failure. Consult your system administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
021-417
[Cause]
Failed to authorize the proxy server while connecting to the EP system via the Internet.
[Remedy] Check the followings:
z
The EP proxy server URL setting
z
The login user of the EP proxy server
z
The password of the EP proxy server
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator. If the network works normally but the error still is not resolved, contact
our Customer Support Center.
021-418
021-419
[Cause]
There is a problem with the format of the proxy setting file.
[Remedy] The format of the proxy setting file registered in the HTTP server may be incorrect.
Consult your system administrator.
If the proxy setting file works normally but the error still is not resolved, contact our
Customer Support Center.
Error Code
Cause and Remedy
Содержание ApeosPort-V 4070
Страница 1: ...ApeosPort V 5070 ApeosPort V 4070 DocuCentre V 5070 DocuCentre V 4070 Administrator Guide ...
Страница 13: ...13 EP System 704 Glossary 705 Index 707 ...
Страница 14: ...14 ...
Страница 40: ...1 Before Using the Machine 40 Before Using the Machine 1 ...
Страница 82: ...3 Maintenance 82 Maintenance 3 4 Close the Side 2 scanner and then close the document feeder gently ...
Страница 108: ...4 Machine Status 108 Machine Status 4 ...
Страница 316: ...7 Printer Environment Settings 316 Printer Environment Settings 7 ...
Страница 348: ...9 Scanner Environment Settings 348 Scanner Environment Settings 9 ...
Страница 356: ...10 Using IP Fax SIP 356 Using IP Fax SIP 10 ...
Страница 368: ...12 Using the Server Fax Service 368 Using the Server Fax Service 12 ...
Страница 384: ...13 Encryption and Digital Signature Settings 384 Encryption and Digital Signature Settings 13 ...
Страница 582: ...15 Problem Solving 582 Problem Solving 15 ...
Страница 718: ...716 Index ...