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DECstation 5000/260 Скачать руководство пользователя страница 191

11.6 Contacting Your Customer Support Center

11.6 Contacting Your Customer Support Center

If you follow the recommendations in this chapter and you still have a problem,

call your Customer Support Center.
The service representative in the center will ask you several questions; be

prepared to answer them.
• What kind of workstation do you have?

What is its serial number?
How much memory does it have?
What kind of monitor is connected to it?
What internal drives does it have?
What external storage devices and other options does it have?

• What is wrong?
• What error messages were displayed?
• What was the on/off pattern of lights in the diagnostic LED display?
• Did you try to fix the problem yourself? If so, what did you do?
The service representative will try to help you fix the problem while you are on

the telephone, so make your call from a telephone near the workstation.

11–20 Troubleshooting

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Содержание 5000/260

Страница 1: ...Order Number EK 4MMAX OP A01 DECstation 5000 Model 260 Operator s Guide...

Страница 2: ...in U S A U S A This equipment generates uses and may emit radio frequency energy The equipment has been type tested and found to comply with the limits for a Class A computing device pursuant to Subp...

Страница 3: ...olor Video Cable 1 12 1 2 3 2 To Connect a Gray scale Video Cable 1 14 1 2 3 3 To Connect a Monochrome Video Cable 1 16 1 2 4 Connecting More Than One Monitor to a Workstation 1 17 1 2 5 Supplying Pow...

Страница 4: ...the Configuration Display 3 7 3 5 Stopping the Workstation Without Turning It Off 3 8 3 6 Turning Off the Workstation 3 9 3 7 Installing Workstation Software 3 10 4 Moving Your Workstation 4 1 Disman...

Страница 5: ...nal Communications Options 7 1 External Communications Options 7 2 7 2 Types of Connectors 7 3 7 3 Installing a Device with a 25 Pin Connector 7 4 7 4 Installing a Device with a Modular Connector 7 7...

Страница 6: ...Operating Modes 10 2 10 2 Using Console Mode 10 2 10 2 1 To Enter Console Mode 10 3 10 2 2 Console Prompts 10 3 10 3 Installing a Terminal as an Alternate System Console 10 4 10 3 1 To Install a Term...

Страница 7: ...ng Self Test Messages 11 16 11 6 Contacting Your Customer Support Center 11 20 Part V Appendixes A Equipment Specifications A 1 DECstation 5000 Model 260 System Unit Equipment Specifications A 1 B Con...

Страница 8: ...me monitor 1 16 1 14 Connecting a monochrome video cable assembly to the system unit 1 17 1 15 Monitor to system unit power cable 1 19 1 16 Connecting the monitor to system unit power cable 1 20 1 17...

Страница 9: ...6 5 Connecting a ThickWire Ethernet cable to the system unit 6 10 6 6 Parts used to connect a workstation to a ThinWire network 6 12 6 7 Connecting a ThickWire cable to the ThinWire adapter 6 13 6 8...

Страница 10: ...0 5 11 1 Indicator light and LED display 11 3 C 1 System Module J Connector Locations C 4 Tables 1 Conventions Used in This Guide xiv 1 1 Connectors Controls LED Display and Lights on the System Unit...

Страница 11: ...nnector Pin Assignments B 3 B 3 Communications Connectors Pin Assignments B 4 B 4 ThickWire Ethernet Connector Pin Assignments B 5 B 5 Power Supply Pin Assignments B 6 B 6 Modem Loopback Connector Pin...

Страница 12: ...est and shut down your workstation How to read the configuration displays and interpret the power up and system self test results How to dismantle your workstation in preparation for moving In Part II...

Страница 13: ...onents Pin assignments for your workstation cables and connectors Regulatory information for the UK Table 1 Conventions Used in This Guide Convention Use Monospace type Anything that appears on your m...

Страница 14: ...Part I Introducing Your Workstation...

Страница 15: ...ells you about the main parts of your workstation and how to install the following System unit Monitor Keyboard and input devices Mouse and other pointing devices It also explains how to Position your...

Страница 16: ...plotters or modems to its two synchronous asynchronous RS232 serial communications connectors There are three TURBOchannel option slots on the system unit in which you can install TURBOchannel option...

Страница 17: ...System Unit The front of the system unit has a green power indicator light The light glows steadily when the system is operating correctly Figure 1 1 Front of the system unit WS3PO014 Power indicator...

Страница 18: ...7 8 9 10 11 12 13 14 Base system SCSI connector connector Base system ThickWire Ethernet Halt button Communications connector 3 Communications connector 2 Keyboard mouse connector System unit power c...

Страница 19: ...he system unit Keyboard mouse connector The point at which the keyboard mouse cable connects the keyboard and mouse or tablet to the system unit Communications connectors The points at which communica...

Страница 20: ...t check the voltage requirement labels printed on the back of the system unit or check for a yellow voltage label covering the system unit power connector Caution Be sure you know the voltage requirem...

Страница 21: ...nnector so that the widest part of the metal rim on the connector is on top Then firmly press the connector onto the system unit Ethernet connector See Chapter 6 for information on connecting your wor...

Страница 22: ...til you have installed all workstation components Caution Installing workstation components while the system unit is connected to a power source may damage the components if the power is on Figure 1 5...

Страница 23: ...itor you order The video connector to which the monitor attaches can be located in any one of the TURBOchannel option slots on the system unit or in a TURBOchannel extender TCE unit connected to the s...

Страница 24: ...wer switch to the on position Figure 1 7 Turning on your monitor WS3PO057 Press and release this type of switch Press the I on this type of switch Press this type of switch in 1 2 2 Positioning the Mo...

Страница 25: ...deo cables to your monitor and to the system unit Figure 1 8 Video cable assemblies WS3PO016 3 pin connector RGB connectors 3 pin connector Signal cable connector For a color monitor For a monochrome...

Страница 26: ...lars on the cable connectors have two slots that fit over corresponding pins on the monitor connectors If your monitor has two sets of round RGB connectors use the ones labeled VIDEO IN The monitor wi...

Страница 27: ...TCE box Figure 1 10 Connecting a color video cable to the system unit WS3PO073 3 2 PMAG C 0 1 2 0 Turn the screws to your right to hold the connector in place Position the 3 pin cable connector so th...

Страница 28: ...a video cable assembly to a gray scale monitor WS3PO020 Turn the large plastic screw to your right to hold the connector block in place against the monitor Connector block connector Monitor video 2 3...

Страница 29: ...x Figure 1 12 Connecting a grey scale video cable assembly to the system unit WS3PO073 3 2 PMAG C 0 1 2 0 Turn the screws to your right to hold the connector in place Position the 3 pin cable connecto...

Страница 30: ...Connecting a video cable assembly to a monochrome monitor Monitor video connector WS3PO072 Press the slotted cable connector onto the monitor connector and turn the slotted cable connector to your rig...

Страница 31: ...phics option module you may have installed However all graphics option modules must be the same type and your workstation must be running an advanced installation of ULTRIX version 4 2 or higher No ma...

Страница 32: ...e wall outlet you have to turn the monitor on and off independently of the system unit The length of the cable supplied with your workstation to connect the monitor to the system unit power outlet may...

Страница 33: ...l Them 1 2 The Monitor 1 2 5 1 To Connect the Monitor to the System Unit Power Outlet 1 Find the monitor to system unit power cable Figure 1 15 Monitor to system unit power cable WS3PO085 The Main Com...

Страница 34: ...o system unit power connector on the back of the system unit Figure 1 16 Connecting the monitor to system unit power cable Monitor to system unit power connector Monitor to system unit power cable WS3...

Страница 35: ...hem 1 2 The Monitor 1 2 5 2 To Connect the Monitor to an Independent Power Outlet 1 Find the monitor power cord identical to the system unit power cord Figure 1 17 Monitor power cord WS3PO086 The Main...

Страница 36: ...ecting a separate monitor power cord WS3PO035 Monitor power connector To power source R G B 3 If you intend to turn your monitor on and off independently set the monitor power switch to the off positi...

Страница 37: ...oice of a full sized or smaller version of the keyboard 1 3 1 1 The LK401 Keyboard The LK401 is a full sized keyboard The main part of the LK401 keyboard resembles a typewriter keyboard In addition to...

Страница 38: ...w to Install Them 1 3 Input Devices Figure 1 19 LK401 keyboard Indicator lights Function keys Special editing keypad Numeric application keypad Keyboard cable Main keys WS3PO022 1 24 The Main Componen...

Страница 39: ...ing the Keyboard to the System Unit You connect the keyboard to the system unit using a keyboard mouse cable assembly Figure 1 20 Keyboard mouse cable assembly WS3PO082 15 pin cable connector Connecto...

Страница 40: ...ector on the system unit Figure 1 21 Connecting the keyboard mouse cable assembly to the system unit WS3PO081 0 PMAG C 2 Keyboard and mouse icons Turn the screws to your right to hold the connector in...

Страница 41: ...of the keyboard mouse cable assembly Figure 1 22 Connecting the keyboard cable to the connector block WS3PO083 Connector block flap Position the keyboard cable connector so the clip is on the bottom...

Страница 42: ...or block under the base of the monitor and lower the base onto the flap Be sure the entire flap is under the base Figure 1 23 Positioning the connector block R G B 3 2 V 220 240 A 1 7 V 100 120 A 3 0...

Страница 43: ...ch you find more comfortable you can lay the keyboard flat on your work surface or you can slant it toward you at a slight angle To position the keyboard you raise or lower the hinged feet on the bott...

Страница 44: ...r screen 1 3 2 1 The Mouse and Tablet The main pointing device for your workstation is a mouse As an alternative to a mouse you can use a tablet and stylus or puck as a pointing device You cannot use...

Страница 45: ...he Main Components and How to Install Them 1 3 Input Devices Figure 1 25 Pointing devices Stylus Puck WS3PO002 Tablet Tablet with puck and stylus Mouse The Main Components and How to Install Them 1 31...

Страница 46: ...1 Position the mouse or tablet cable connector so that the icon on it is below the mouse icon on the connector block 2 Push the cable connector as far as it will go into the connector block Figure 1...

Страница 47: ...ddition to the mouse or tablet Dial and button boxes allows you to easily rearrange the contents of a graphic screen display You connect a dial or button box to one of the communications connectors on...

Страница 48: ...he monitor on top of or beside the system unit Anchor the keyboard mouse cable assembly connector block under the monitor base or wherever is convenient Tilt and swivel the monitor on its stand Adjust...

Страница 49: ...ace that meets certain requirements Caution Failure to meet these requirements can damage the equipment 2 1 1 Temperature and Humidity The temperature around the workstation should be between 50 F 10...

Страница 50: ...t least 30 inches 76 2 centimeters from any sources of electrical interference such as other terminals or monitors printers or electric pencil sharpeners To limit its exposure to static electricity an...

Страница 51: ...0 or 220 240 volts Devices that require matching voltages have a yellow voltage label covering the power connector This label tells you that device s power requirements Caution Connecting your equipme...

Страница 52: ...his chapter explains how to Turn on your workstation Set your keyboard language Operate system self tests Check your workstation configuration Stop your worksystem software Turn off your workstation S...

Страница 53: ...workstation components are plugged into different outlets turn on your workstation in the following order 1 Turn on any external devices Most devices have rocker switches Some have push switches 2 If...

Страница 54: ...1 to 5 minutes The system displays the names of each subtest that it runs at the bottom of the screen Some tests display asterisks and other symbols and some tests cause the screen to flicker If you h...

Страница 55: ...your system manager or a Digital service representative If anything other than the console prompt or restricted prompt R appears turn to Chapter 11 for troubleshooting instructions 6 At the console pr...

Страница 56: ...h Irish 13 Port gues 6 Espa ol 14 Suomi 7 Fran ais 15 Svenska 8 Fran ais Canadien 16 Vlaams 1 16 _ Type the number displayed to the left of the language you want to use Then press Return The console p...

Страница 57: ...he workstation displays the console prompt 3 3 1 Using the Quick or Full Self Test You can issue one of the following console commands at the system console prompt to change the number of self tests t...

Страница 58: ...eturn 3 3 3 If a Self Test Fails At the end of the system self test error messages that have been generated scroll across the screen Use the error log command erl to redisplay these messages and to lo...

Страница 59: ...on and software stop whatever they were doing and the monitor displays the console prompt Save all open work files if you can before pressing the halt button Note It may take several seconds after pre...

Страница 60: ...n off the power If your workstation and all the devices connected to it take power from a power strip turn off the power strip If your workstation is not on a power strip Turn off any communications d...

Страница 61: ...e the ULTRIX Guide to Starting the Factory Installed Software System for further instructions Once you have installed the software you can start it up in subsequent sessions just by typing boot at the...

Страница 62: ...er through the system unit it will go off when you turn off the system unit If the monitor is plugged into a wall outlet press the O on the On Off switch 5 Unplug all power cords from their power sour...

Страница 63: ...the original carton Use any padding that came in the carton to hold the equipment securely in place Be sure to include the following in each carton Any cables power cords and terminators that came wit...

Страница 64: ...Part II External Additions to Your Workstation...

Страница 65: ...ypes of storage devices you can connect General rules for connecting storage devices Installation of external storage devices Meeting cable length limits Checking and setting the SCSI ID of a storage...

Страница 66: ...nal boxes you connect to the system unit A SCSI drive can also be self contained in its own box or installed in a multiple drive expansion box such as a BA42 expansion box or a TCE You can connect the...

Страница 67: ...es You Can Add to Your Workstation Figure 5 1 Some typical expansion boxes WS3PO005 TK50Z tape drive BA42 storage expansion box RRD42 optical compact disc drive expansion box expansion box External St...

Страница 68: ...be linked together by SCSI cables forming a single chain of devices Each expansion box or self contained storage device has two SCSI connectors One connects the device or box to the base system or to...

Страница 69: ...sure that each SCSI drive on the same bus has a unique SCSI ID number If two or more of the drives to be connected to a SCSI connector have the same SCSI ID number you must change the duplicate SCSI...

Страница 70: ...the TURBOchannel Extender Operator s Guide for instructions on installing the TCE Otherwise continue with these instructions 7 Find the system unit to expansion box cable shown in Figure 5 3 that came...

Страница 71: ...ble to the SCSI connector on the system unit as Figure 5 4 shows Figure 5 4 Connecting the system unit to expansion box cable to the system unit WS3PO100 0 2 1 Base system SCSI connector d i g i t a l...

Страница 72: ...cable and must be connected last Figure 5 5 Connecting the system unit to expansion box cable to expansion box Wire bracket WS3PO099 Groove 1 Gently press the two wire brackets on the SCSI connector...

Страница 73: ...4 Installing External Storage Devices 10 Connect additional non TCE expansion boxes to the first box using box to box SCSI cables Figure 5 6 SCSI box to box cable WS3PO103 External Storage Devices 5...

Страница 74: ...tional non TCE expansion box to the first box WS3PO098 2 Connector Wire bracket 1 3 Press the two wire brackets firmly against the side of the cable connector until they lock into the groves on the si...

Страница 75: ...the previous expansion box or self contained drive a Find the TCE to expansion box cable that came with the TCE identical to the system unit to expansion box cable Figure 5 8 TCE to expansion box cab...

Страница 76: ...onnector on the previous expansion box The TCE must be the last box in the chain of storage devices Figure 5 9 Connecting the TCE to the expansion box WS2PO092 0 1 2 W 359 Hz 50 60 A 7 9 4 2 V 100 120...

Страница 77: ...last device you connected was a TCE skip this step because the TCE has its own internal SCSI terminator Figure 5 10 Connecting a SCSI drive terminator WS3PO097 Wire brackets Hold the terminator so th...

Страница 78: ...ion box and connect the other end to a power outlet Caution Check the voltage requirements for the device Connecting a device to a power source that does not meet the voltage requirements of that devi...

Страница 79: ...he TURBOchannel option slots repeat this procedure to connect any additional storage devices to these SCSI connectors Try to distribute the drives as evenly as possible among the SCSI connectors on th...

Страница 80: ...nd to each other The table is as accurate as possible but actual lengths may vary by an inch or two Table 5 1 SCSI Cable Lengths Cable Length Internal cable for BA42 expansion box 31 inches 79 centime...

Страница 81: ...drive 4 Optical compact disc drive 4 Tape drive 5 You can use the cnfg command to check the SCSI ID of a specific drive Connect the device to a SCSI connector on the system unit to which no other dev...

Страница 82: ...5 3 SCSI ID Switch Settings SCSI ID Hard Disk Drives or Compact Disc Drives Tape Drives1 6 Up Up Down Down Down Up 5 Up Down Up Down Up Down 4 Up Down Down Down Up Up 3 Down Up Up Up Down Down 2 Down...

Страница 83: ...type of drive in this example DIR CD ROM and SEQ b Look in the column labeled PID for a coded description of the part ID number in this example RZ55 RZ24 and RRD42 c Look in the column labeled DEV fo...

Страница 84: ...with the number of the option slot 0 1 or 2 that you want to check Then check for the presence of all drives connected to that slot as described in the previous step If an expansion box that you insta...

Страница 85: ...ct all of the remaining devices Be sure that a terminator is on the unused connector of the last device on the chain 4 Turn on the system hardware again First turn on the drive expansion boxes and oth...

Страница 86: ...to use how to install and how to remove an Ethernet loopback connector How to operate the sliding lock on the Ethernet connectors How to find the Ethernet station address for your workstation How to c...

Страница 87: ...Removing an Ethernet Loopback Connector Every Ethernet connector must be either connected to an Ethernet cable or terminated with an Ethernet loopback connector in order for your workstation to funct...

Страница 88: ...hernet connector with Sliding lock 6 3 Operating the Ethernet Connector Sliding Lock There is a sliding lock on the ThickWire Ethernet connector on the base system and on each Ethernet option module t...

Страница 89: ...k in the direction of the small u shaped notch On the system unit push the lock to the right with a flat blade screwdriver On the cable push the lock either left or right toward the small notch depend...

Страница 90: ...the system unit Ethernet connector or on a ThickWire Ethernet cable push the protruding edge of the lock toward the center of the connector until it clicks into place Check to make sure that the cable...

Страница 91: ...Connector Sliding Lock Figure 6 3 Locking the Ethernet sliding lock WS3PO094 Sliding lock 2 2 1 PMAG C 0 3 ThickWire to ThinWire adapter To the ThickWire Ethernet connector on the system unit 6 6 Opt...

Страница 92: ...C V5 3d TCF0 enet 08 00 2b 0f 45 31 The 3 at the extreme left on the first line indicates that the information that follows is for slot 3 the base system unit Look at the second line of the display Th...

Страница 93: ...and connect one end of the ThickWire Ethernet cable to your workstation as well as any ThinWire or twisted pair adapters without completing the connection to your in house network However once the Et...

Страница 94: ...station Notice that one end of the cable has a sliding lock on it and the other does not 3 Follow the instructions that came with the worksystem software to shut down the software 4 Turn off the syste...

Страница 95: ...ckWire Ethernet cable to the system unit WS3PO048 ThickWire Ethernet cable Base system ThickWire Ethernet connector with sliding lock 1 2 2 PMAG C 0 3 7 Slide the lock on the system unit Ethernet conn...

Страница 96: ...if authorized to do so follow your in house procedures to finish connecting the workstation to the network when the network is not active Your workstation will not operate properly with an unterminate...

Страница 97: ...ector terminator that you ordered for your workstation Figure 6 6 Parts used to connect a workstation to a ThinWire network WS3PO078 ThickWire Ethernet connector T connector ThinWire Ethernet connecto...

Страница 98: ...ble connector with the sliding lock onto the ThickWire connector on the adapter 5 Slide the lock on the cable attached to the adapter to the locked position see Figure 6 3 Figure 6 7 Connecting a Thic...

Страница 99: ...nnector on the adapter Figure 6 8 Attaching a T connector WS3PO074 To the ThickWire Ethernet connector on the system unit Press the T connector into the adapter and turn the connector to the right unt...

Страница 100: ...into the T connector and turn the terminator to the right until it slides forward and locks into place T connector To the ThickWire Ethernet connector on the system unit ThickWire to ThinWire adapter...

Страница 101: ...et cable that you ordered for your workstation Figure 6 10 Parts used to connect a workstation to a twisted pair Ethernet network WS3PO077 Front view Back view Twisted pair Ethernet cable ThickWire Et...

Страница 102: ...apter Figure 6 11 Connecting the ThickWire to twisted pair adapter WS3PO087 1 0 Base system ThickWire Ethernet connector ThickWire Ethernet cable PMAG C ThickWire to twisted pair adapter 5 Slide the l...

Страница 103: ...f connector so the clip is on the bottom To the ThickWire Ethernet connector on system unit 8 Put Ethernet loopback connectors on any unused Ethernet connectors in the TURBOchannel option slots see Fi...

Страница 104: ...s Options This chapter explains how to Connect a communications device directly to the system unit Use a communications connector adapter Install a terminal as an alternate system console External Com...

Страница 105: ...ications connectors on the system unit W 359 Hz 50 60 A 7 9 4 2 V 100 120 220 240 V 220 240 A 1 7 V 100 120 A 3 0 PMAG C WS3PO052 Communications connector 2 connector 3 Communications 3 2 0 1 2 When a...

Страница 106: ...irectly to the serial communications ports on the system unit Modular connector which requires a communications connector adapter before it can be connected to the system unit Figure 7 2 Communication...

Страница 107: ...that came with it are attached The proper baud rate and control settings on the device and in the worksystem software are set if appropriate 2 Follow the instructions that came with your worksystem so...

Страница 108: ...with a 25 Pin Connector Figure 7 3 Connecting a communications device with a 25 pin connector WS3PO054 System unit communications connector 25 pin connector PMAG C d i g i t a l 3 2 0 1 2 External Com...

Страница 109: ...n how the testaction environment variable was set For information about setting the testaction environment variable or about the power up self test see Section 3 3 8 If your workstation ran the quick...

Страница 110: ...rate and control settings on the device and in the worksystem software are set if appropriate 2 Follow the instructions that came with your worksystem software to shut down the software 3 Turn off the...

Страница 111: ...adapter until the connector clicks into place Figure 7 4 Using an adapter to connect a communications device with a modular connector WS3PO055 communications connector Clip System unit Communications...

Страница 112: ...vironment variable has been set For information about setting the testaction environment variable or about the power up self test see Section 3 3 10 If your workstation ran the quick self test type te...

Страница 113: ...Part III Internal Parts and Additions to Your Workstation...

Страница 114: ...ystem Unit This chapter describes Available internal options The main parts of the system unit How to remove and replace the cover of the system unit How to use the antistatic wrist strap Inside the S...

Страница 115: ...modules TURBOchannel options 8 2 Main Parts of the System Unit The system unit enclosure shown in Figure 8 1 contains Base system module Memory modules Central processing unit CPU module TURBOchannel...

Страница 116: ...mouse or other pointing device Network interface for ThickWire Ethernet Small computer system interface SCSI 2 for up to seven devices Three TURBOchannel option slots Interrupt halt switch 8 2 2 Memor...

Страница 117: ...U module refer to Chapter 9 8 2 5 TURBOchannel Option Modules The system unit has space for up to three TURBOchannel option modules TURBOchannel option modules can expand the capabilities of your work...

Страница 118: ...ad You connect the TCE to a single wide TCE option module installed in one of the three TURBOchannel option slots in the system unit The TCE can contain one wide module for instance a graphics module...

Страница 119: ...release screw on the back of the system unit This is a captive screw it can be loosened but not removed 5 Stand in front of the system unit grasp both sides of the cover with your hands and pull the c...

Страница 120: ...om the back of the unit Then slide the cover all the way to the back of the system unit 3 Press and tighten the cover release screw on the back of the unit 4 Turn on the system unit by pressing on the...

Страница 121: ...omputer parts can result in reduced reliability or damage to the part 1 Find the antistatic wrist band that came with your workstation or with the parts to be installed 2 Unwrap the first two folds of...

Страница 122: ...8 4 Using the Antistatic Wrist Strap Figure 8 3 Using an antistatic wrist strap MLO 010285 Inside the System Unit 8 9...

Страница 123: ...explains How to install test and remove memory modules How to install remove and test an NVRAM module How to replace and test the CPU module Where to find information on installing TURBOchannel optio...

Страница 124: ...ame type or an NVRAM module With 8 megabyte memory modules you can install up to 120 megabytes of memory With 32 megabyte memory modules you can install up to 480 megabytes of memory When adding memor...

Страница 125: ...er cord Caution Allow the unit to cool down several minutes before touching any internal parts as the parts could be hot 3 Remove the cover from the system unit see Section 8 3 1 4 Attach one end of t...

Страница 126: ...ing and Removing Memory Figure 9 1 Releasing the memory module bracket WS3PO038 Memory module Metal bracket Antistatic wrist strap Screws 5 6 7 8 9 10 11 12 13 14 0 1 2 3 4 9 4 Installing Internal Opt...

Страница 127: ...6 Unpack a new memory module Caution Do not touch the contacts along the bottom of the memory module as this can damage or destroy the module Figure 9 2 Memory module WS3PO039 Front view Back view Ins...

Страница 128: ...t Figure 9 3 Memory slots inside the system unit WS3PO040 0 1 2 3 4 5 6 7 Memory slot numbers 8 9 10 11 12 13 14 8 Repeat the installation for every memory module you are installing Be sure to install...

Страница 129: ...e prompt appears If an error message appears turn to Chapter 11 for troubleshooting instructions 3 Type cnfg 3 at the console prompt and press Return to see the total amount of memory in the workstati...

Страница 130: ...s starting with the highest numbered slot Do not leave an empty slot between memory modules Be sure you have at least 16 megabytes of memory to operate your workstation To remove memory modules 1 Foll...

Страница 131: ...ing and Removing Memory Figure 9 4 Releasing the memory module bracket WS3PO038 Memory module Metal bracket Antistatic wrist strap Screws 5 6 7 8 9 10 11 12 13 14 0 1 2 3 4 Installing Internal Option...

Страница 132: ...memory modules until you have removed all that you intend to You must have at least 16 megabytes of memory to operate your workstation Always remove memory modules from the highest numbered memory sl...

Страница 133: ...nly in memory slot 14 on the base system module You install and remove an NVRAM module in basically the same way that you install and remove memory modules see Section 9 1 1 and Section 9 1 3 To test...

Страница 134: ...ates that 1 megabyte of NVRAM is present in the base system slot slot 3 Indicates that the NVRAM module has been installed in memory slot 14 Indicates the status of the NVRAM module A clean cache has...

Страница 135: ...hing other than clean batt OK armed 9 3 Replacing CPU Modules You may need a flat blade screwdriver to install a new CPU module 9 3 1 To Remove a CPU Module 1 Follow the instructions that came with yo...

Страница 136: ...unscrew the captive screw then press down on the cover slide it forward and lift it off see Section 8 3 1 Figure 9 6 Removing the Cover 0 1 2 2 PMAG C V 100 120 A 3 0 V 220 240 A 1 7 V 100 120 2 20 24...

Страница 137: ...9 3 Replacing CPU Modules 4 Use the antistatic wrist strap Figure 9 7 Attaching the Wrist Strap MLO 010285 Installing Internal Option Modules 9 15...

Страница 138: ...es 5 Push in the rivets Figure 9 8 Attaching the Rivets 0 1 2 2 PMAG C V 100 120 A 3 0 V 220 240 A 1 7 V 100 120 2 20 240 A 7 9 4 2 Hz 50 60 W 359 Rivets Rivet 4 in 1 5 in MLO 010287 9 16 Installing I...

Страница 139: ...ounting posts to unlock the post Pry up the board with your fingers Set it aside Figure 9 9 Removing the Old CPU CPU module connectors CPU module Mounting posts one of four Lock PC board removal tool...

Страница 140: ...ounding clips in place under the power suply Use the wooden tool to push in the clip securely Figure 9 10 Inserting the Grounding Clips EMI grounding clips EMI grounding clip MLO 010288 PC board remov...

Страница 141: ...holes over the mounting posts Push down on the board with your fingers over the holes and on the rear of the board Figure 9 11 Adding the New CPU MLO 010003 Mounting posts one of four CPU module slots...

Страница 142: ...down on a table Squeeze together the medallion tabs and pop out the medallion Snap in the new medallion Turn the system box rightside up Figure 9 12 Replace the Medallion Medallion tabs System cover u...

Страница 143: ...ste the power warning and product conversion labels onto the top of the cover Figure 9 13 Add the Labels i l a t g i d DECstation5000 Product conversion label Power warning label MLO 010350 Installing...

Страница 144: ...the system unit cover and turn on the system unit Figure 9 14 Replace the Cover 0 1 2 2 PMAG C V 100 120 A 3 0 V 220 240 A 1 7 V 100 120 2 20 240 A 7 9 4 2 Hz 50 60 W 359 Captive Screw MLO 010351 9 22...

Страница 145: ...lf test see Chapter 3 2 When the console prompt appears type t 3 misc cpu type If the system recognizes the CPU module it displays the message 3 misc cpu type s code NDX 111A The type code displayed s...

Страница 146: ...eed to install a TCE option module in the system unit which connects to the module in the TCE Follow these instructions 1 Remove the cover from the workstation system unit see Section 8 3 2 Refer to t...

Страница 147: ...Part IV Managing Your Workstation...

Страница 148: ...cribes The use of console and operating modes How to use console mode How to install a terminal as an alternate system console Rules for console commands Console conventions Console commands Environme...

Страница 149: ...ing electronic mail This manual explains how to use the workstation in console mode Your worksystem software manuals explain how to use the workstation in operating mode 10 2 Using Console Mode The wo...

Страница 150: ...mode the workstation displays one of these two prompts on the screen of the system console or R The prompt means that the workstation is in privileged mode You can execute all console commands at the...

Страница 151: ...n displays graphics tests while the terminal screen displays other tests and text input The following instructions describe how to install a terminal and keyboard as a system console Contact your Cust...

Страница 152: ...stalling a Terminal as an Alternate System Console Figure 10 1 Connecting a VT320 terminal to the system unit WS3PO056 Terminal PMAG C R G B Terminal to system unit cable 0 1 Using the Console Command...

Страница 153: ...ceeding The workstation monitor rather than the terminal is still acting as the system console at this point 10 3 2 To Activate the Terminal as the System Console You must set the console environmenta...

Страница 154: ...l is currently the system console To make your monitor the system console again 1 Follow the instructions that came with your worksystem software to shut down the software 2 Type setenv console at the...

Страница 155: ...manual The system recognizes the difference between uppercase and lowercase letters Press Return after typing a command Use these keys Ctrl s to freeze the screen display Ctrl q to release a frozen sc...

Страница 156: ...n brackets you should use them only if they are appropriate When they are not in brackets you must always use them For example the printenv command is shown like this printenv env Because env is enclo...

Страница 157: ...figuration information d Deposits writes data into memory e Examines memory contents erl Displays a log of error messages go Transfers control to a specific address init Resets the system ls Displays...

Страница 158: ...at the command descriptions do not always use the format that appears in the help menu 10 6 1 command The command displays the help menu If you enter the name of a specific command after the the scree...

Страница 159: ...nts that you set in the boot environmental variable boot The following command boots from a tape drive in base slot 3 tz is the device code of the drive and 5 is its SCSI ID number boot 3 tz5 The foll...

Страница 160: ...ions that follow cnfg 3 KN05 DEC V1 0a TCF0 32 MB enet 08 00 2b 2d 84 c7 SCSI 7 0 PMAG AA DEC V5 3d TCF0 CX D 8 1 PMAD AA DEC V5 3d TCF0 enet 08 00 2b 0f 45 31 Slot number Model code This code indicat...

Страница 161: ...indicates true color any color the eye can see This module occupies two adjacent TURBOchannel option slots but is connected to the system through the lower numbered slot enet Ethernet controller A Thi...

Страница 162: ...can be installed in any TURBOchannel option slot SCSI SCSI controller One is built into base slot 3 others may be installed in the TURBOchannel option slots The next example shows a configuration dis...

Страница 163: ...number Model code Module code Device code with SCSI ID number of the device For example in rz4 the SCSI ID number is 4 Product ID Not all devices show a product ID in this column Device descriptor wh...

Страница 164: ...lt option is word The command writes the specified value through the range of specified addresses No intervening blanks are allowed in an address range Options are w Word default h Halfword b Byte S c...

Страница 165: ...you choose If you do not indicate a format the system displays the data in hexadecimal format The S option fetches the contents of each address in the address range count times The screen displays on...

Страница 166: ...ecify a slot number the command lists the files for all modules 10 6 11 passwd passwd OPTIONS The passwd command enters sets or clears your console password Options are s Set a new console password c...

Страница 167: ...ss Return This is the only boot command that you can use It has no options or arguments It uses the values that you set in the boot environmental variable see Section 10 7 If you have not set the vari...

Страница 168: ...cript type script followed by a name for the script and press Return Then write the script line by line When you are done go to a new line and press Return 10 6 15 setenv setenv env value The setenv c...

Страница 169: ...s Ctrl c 10 6 17 t t OPTIONS testname argument The t or test command runs module tests Specify a test with testname where is the slot number and testname is a module specific test Option is l Execute...

Страница 170: ...e power Table 10 4 summarizes the console commands for setting environmental variables Table 10 5 lists the standard environmental variables that you can set Table 10 4 Console Commands for Environmen...

Страница 171: ...when you press the halt button or turn on the power b Boots the worksystem software as specified by the boot environmental variable h Halts the worksystem software and displays the console prompt r Re...

Страница 172: ...his chapter describes Help within this manual Checking the LED display Checking hardware connections Using the system self test Interpreting self test messages Contacting the Customer Support Center T...

Страница 173: ...e the full system self test see Section 11 4 11 2 Checking the LED Display An indicator light on each hardware component of your workstation shows whether the unit has power or not In addition eight s...

Страница 174: ...e LED Display Figure 11 1 Indicator light and LED display WS3PO060 i l a t g i d 0 1 2 PMAG C PMAZ A PMAD A 3 2 i l a t g i d DECstation 5000 Power indicator light Eight red diagnostic LED lights Trou...

Страница 175: ...put subsystem on the system module to a known state The input output subsystem controls the Ethernet and SCSI interfaces as well as the keyboard mouse and other serial line communications Memory slot...

Страница 176: ...g the CPU module and all memory modules see Chapter 9 The workstation was initialized but there is a problem in the system module or one of the option modules The lights on the left show the slot numb...

Страница 177: ...it to the actual memory module in the specified system unit memory slot Reinstall any memory modules that do not appear in the display see Chapter 9 2 If the problem persists type t 3 mem at the cons...

Страница 178: ...drive in the cnfg command 2 Turn off the workstation 3 Make sure that the external device in which the missing drive is located is turned on and connected to an active power source 4 Make sure that th...

Страница 179: ...ted correctly 6 Make sure that the video cable is securely connected to the monitor and system unit 7 Make sure that your monitor is compatible with your graphics module see the TURBOchannel Options U...

Страница 180: ...r color monitor 1 Shut down your worksystem software and turn off the system unit and monitor 2 Make sure that the video cable connectors are attached to the monitor correctly See Chapter 1 3 Turn on...

Страница 181: ...n the keyboard mouse connector block and then reconnect it 4 Make sure that the keyboard mouse cable is firmly attached to the system unit and turn on the system unit 5 Turn off the system unit and mo...

Страница 182: ...em over the net and run shutdown remotely Otherwise halt the system 4 Make sure that the mouse cable is correctly connected to the keyboard mouse connector blocks and the keyboard mouse cable is corre...

Страница 183: ...llowing Make sure that the SCSI expansion cable is correctly connected to the device and to the system unit Make sure that a terminator is correctly attached to the second SCSI connector on the device...

Страница 184: ...nal SCSI terminator Check the SCSI ID switch settings or SCSI ID display window on all devices in the chain to make sure that the SCSI ID of the missing device is unique and within the range 0 to 6 If...

Страница 185: ...ions connectors on the system unit 7 Turn on the system unit and the printer If the problem persists see the manuals for your printer Nothing happens when you try to use a communications device 1 Make...

Страница 186: ...he workstation still does not function properly try running a full system self test To do this you must first shut down your ULTRIX worksystem software by typing shutdown h now at the ULTRIX prompt an...

Страница 187: ...r The following is a typical error message Numbers in black circles correspond to the descriptions below TFL 3 ni promisc 903 LANCE start timeout KN05 Test failure message You can fix problems when th...

Страница 188: ...eplace the faulty memory module see Chapter 9 You must retain at least 16 megabytes of memory for your workstation to operate correctly After removing or replacing all faulty memory modules run the me...

Страница 189: ...r system manager or Customer Support Center ni esar The base system Ethernet address chip is faulty Copy the entire message and call your system manager or Customer Support Center ni ext lb The built...

Страница 190: ...and on If the test message appears again copy the entire message and call your system manager or Customer Support Center Note that you can still use the SCSI connectors in the option slots scsi sdiag...

Страница 191: ...hat is its serial number How much memory does it have What kind of monitor is connected to it What internal drives does it have What external storage devices and other options does it have What is wro...

Страница 192: ...Part V Appendixes...

Страница 193: ...it Description Weight 12 7 to 22 7 kg 28 0 to 50 0 lb Height 9 1 cm 3 6 in Width 51 1 cm 20 1 in Depth 43 4 cm 17 1 in Input voltage Auto adjust 100 120 Vac or 220 240 Vac Input current 5 A at 100 120...

Страница 194: ...ltitude 2400 m 8000 ft maximum 1Reduce maximum temperature by 1 8 C for each 1 000 meter 1 0 F for each 1 000 ft increase in altitude Table A 3 System Unit Nonoperating Conditions Temperature range 40...

Страница 195: ...s pin assignments for the following connectors SCSI cable Keyboard and mouse or tablet Communications ThickWire Ethernet Power supply Modem loopback Ethernet loopback It also provides a summary of loo...

Страница 196: ...ND 45 RST 20 GND 44 ACK 19 GND 43 BSY 18 GND 42 GND 17 GND 41 ATN 16 GND 40 GND 15 GND 39 RSVD 14 GND 38 TERMPWR 13 NC 37 RSVD 12 GND 36 GND 11 GND 35 GND 10 GND 34 PARITY 9 GND 33 DATA 7 8 GND 32 DAT...

Страница 197: ...Y TX Keyboard transmitted data 3 Keyboard KEY RX Keyboard received data 4 12V Keyboard tablet power 5 GND Ground 6 Mouse Tablet MSE RX Mouse received data 7 MSE TX Mouse transmitted data 8 GND Ground...

Страница 198: ...nnected 11 Unconnected 12 Modem printer SI 112 CI SPDMI 13 Unconnected 14 Unconnected 15 Modem printer TxCk DCE 114 DB Modem transmit clock 16 Unconnected 17 Modem printer RxCk DEC 115 DD Modem transm...

Страница 199: ...s 2Electronic Industries Association Table B 4 ThickWire Ethernet Connector Pin Assignments Pin Source Signal Description 1 Shield 2 XCVR ACOL Collision presence 3 KNO5A AA ATX Transmission 4 GND Grou...

Страница 200: ...o Signal P4 2 TX2 P4 3 RX2 P4 4 RTS2 P4 5 CTS2 P4 6 DSR2 P4 20 DTR2 P4 12 SPDMI2 P4 23 DSRS2 P4 18 LLPBK2 P4 8 CI2 P4 18 LLPBK2 P4 22 RI2 P4 18 LLPBK2 P4 25 TMI2 Table B 7 Ethernet Loopback Connector...

Страница 201: ...tors Standard Function Unique Option Number Communications loopback connector Standard H3200 ThickWire loopback connector Standard N A ThinWire T connector Standard H8223 ThinWire terminator Standard...

Страница 202: ...om Service Requirements Approvals for Digital Circuits Host Independent Approvals Host Power Rating Apparatus Between the Approved Apparatus and a Digital Circuit PTT The Personal DECstation 5000 work...

Страница 203: ...s 1BT British Telecommunications plc 2Hull Kingston Communications Hull plc 3MCL Mercury Communications Limited The maximum approved cable length is 25 feet comprising Cat 1 V 24 25 feet for extension...

Страница 204: ...t meet one of the following conditions Be covered by OFTEL s General Approval NS G 1234 J 100003 All products supplied by Digital comply with this General Approval Have been approved to the relevant p...

Страница 205: ...32 J55 J33 J56 J54 J57 J52 J53 Interconnection directly or by way of other apparatus of ports marked by the safety warning label with other ports that are marked or not so marked may produce hazardous...

Страница 206: ...cs for PMBA AA Clearance Xmm Creepage Ymm Voltage1 2 0 2 4 3 8 up to 50 2 6 3 0 4 8 up to 125 4 0 5 0 8 0 up to 250 4 0 6 4 10 0 up to 300 1Used or generated by other parts of the host or expansion ca...

Страница 207: ...connected between the approved apparatus and the point of connection to any particular digital circuit all the other apparatus must conform as follows 1 The overall transmission characteristics of al...

Страница 208: ...9 troubleshooting 11 14 Configuration display 3 7 See also cnfg console command Connector pin assignments B 1 to B 7 Ethernet loopback connector B 6 I O cover SCSI cable B 2 keyboard mouse tablet con...

Страница 209: ...roubleshooting the workstation 11 2 Dial Box 1 33 Diskette drives See Drives Equipment specifications External storage devices Drives See also Equipment specifications External storage devices connect...

Страница 210: ...ton 1 5 3 8 haltaction environment variable 3 8 haltaction environmental variable 10 24 Hard disk drives See Drives Equipment specifications External storage devices Help console command 10 11 Host ap...

Страница 211: ...Drives Equipment specifications External storage devices Option slots See under Slot numbers TURBOchannel P Passwd console command 3 4 Password See Console password Pin assignments See Connector pin...

Страница 212: ...Storage expansion boxes See External storage devices BA42 expansion box TURBOchannel extender TCE unit System console 10 2 See also Console mode monitor as system console 10 7 terminal as system cons...

Страница 213: ...nnel option modules 1 2 8 4 to 8 5 9 24 option slots 1 2 1 5 wide option modules 8 5 TURBOchannel extender TCE unit 5 2 to 5 15 8 5 Turning off the workstation 3 9 Turning on the workstation 3 2 to 3...

Страница 214: ...ructure of subject matter Figures useful Examples useful Table of contents ability to find topic Index ability to find topic Page design overall appearance Print quality What I like best about this ma...

Страница 215: ...SS PERMIT NO 33 MAYNARD MASS POSTAGE WILL BE PAID BY ADDRESSEE NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES DIGITAL EQUIPMENT CORPORATION INFORMATION DESIGN AND CONSULTING PKO3 1 D30 129 PARKER...

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