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CTI 2500 Installation and Operation Guide V2.8
73
CHAPTER 10
UPDATING FIRMWARE
10.1 Overview
The CTI 2500 controller stores the operating firmware in non-volatile flash memory. You can
replace the operating firmware with a newer version to correct problems or add new features.
During this procedure, the new firmware will be copied to controller RAM, verified, and then
written to flash memory.
CAUTION
After the firmware update procedure is completed successfully, any User Program stored in the
controller will be cleared. If you do not have a backup copy, you should save the program before
starting the firmware update process.
There are two methods available for updating firmware:
•
Serial Port Method
You can use either the USB port or the RS-232 port to update the firmware. CTI
recommends using the USB port, if possible. This port has a much faster data rate than
the serial port, significantly reducing the time to copy the update file to the controller.
•
SD Card Method (Firmware Version 5.0 and above)
You can update the firmware using an SD card containing the firmware update file. See
APPENDIX G. – SD CARD REQUIREMENTS.
10.2 Serial Port Method
10.2.1 Firmware Update Planning (Serial Port Method)
In order to upgrade the controller firmware you will need the following:
•
A PC (desktop or laptop) with a RS-232 serial port or USB serial port
If you are using the USB port, you must have previously installed the CTI USB driver. See
Section 7.3 for additional details.
•
A copy of the HyperTerminal Program
HyperTerminal is included with Windows XP but not Vista or Windows 7. However, you can
find a downloadable version of HyperTerminal that is free for personal use on the Internet.
•
A null modem cable (for RS-232) or a USB cable
See Section 7.2 for cable requirements. This is the same cable used to connect the CTI
2500 controller serial port to your PC programming software.
•
A copy of the firmware upgrade file
The firmware update file can be obtained from the CTI Web site.
•
A base and power supply compatible with the CTI 2500 processor
The controller must be installed in the base and powered during the firmware upgrade
process.
•
The CTI 2500 controller to be upgraded
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