Xerox WORKCENTRE 5790 User Manual Download Page 300

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Further Assistance

WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
General Care and Troubleshooting

300

Further Assistance

For any additional help visit our customer web site at

www.xerox.com

or contact the

Xerox Support

Center

quoting the machine serial number.

Xerox Support Center

If a fault cannot be resolved by following the touch screen instructions, check the

Troubleshooting Tips

on page 296 - they may help to solve the problem quickly. If the difficulty persists, contact the

Xerox

Support Center

. The

Xerox Support Center

will want to know the nature of the problem, the machine

serial number, the fault code (if any) plus the name and location of your company.

Locating the Serial Number

Press the

Machine Status

button on the control panel. The

Machine Information

screen displays the serial number.

The serial number can also be found inside the front door.

Summary of Contents for WORKCENTRE 5790

Page 1: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 User Guide...

Page 2: ...ot be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other countries Changes are periodically...

Page 3: ...a Document 22 Sending a Fax 23 Server Fax 24 Internet Fax 25 Sending a Fax from the PC 26 Workflow Scanning 27 Sending an E mail 28 Saving Jobs for Reprinting 30 Reprinting Saved Jobs 31 Log In Out 32...

Page 4: ...Scan to Home 145 Print 147 Introduction 150 Printing a Document 152 Paper Output 153 Special Pages 159 Image Options 162 Layout Watermark 163 Advanced 166 E mail 167 Introduction 170 Sending an E mail...

Page 5: ...and 4 225 Bypass Tray 227 Tray 5 229 Tray 6 Inserter 231 Media Types 233 Storage and Handling 235 Machine and Job Status 237 Introduction 240 Job Status 241 Machine Status 245 Administration and Acco...

Page 6: ...ts 6 Safety Labels and Symbols 304 Operational Safety Information 305 Basic Regulations 309 Copy Regulations 311 Fax Regulations 314 Material Safety Data 317 Product Recycling and Disposal 317 Energy...

Page 7: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Getting Started...

Page 8: ...ot be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other countries Changes are periodically...

Page 9: ...17 Energy Saver 18 Loading Paper 19 Loading Documents 20 Making Copies 21 Printing a Document 22 Sending a Fax 23 Server Fax 24 Internet Fax 25 Sending a Fax from the PC 26 Workflow Scanning 27 Sendin...

Page 10: ...Device Overview on page 11 All features and functions described within the User Guide relate to a fully configured WorkCentre and may not be available on your device If you require further information...

Page 11: ...city paper trays Trays 3 and 4 are dedicated trays used for 8 5x11 or A4 size media Offset Catch Tray Delivers output collated or uncollated Each set or stack will be offset from the previous to enabl...

Page 12: ...high capacity paper trays Paper Tray 5 high capacity platform feed paper tray Paper Tray 6 Post Process Inserter optional insert tray which can be fitted with the High Volume Finisher Envelope Tray t...

Page 13: ...rd Security kit provides additional security features such as image overwrite options Xerox Secure Access provides a card reading device to restrict access to the device Color Scanner used to scan in...

Page 14: ...Basic Office Finisher stacks collates staples and offsets your output Office Finisher stacks collates staples and offsets your output Hole punch kits are also available for this finisher High Volume...

Page 15: ...to scan in color factory fit Color Scanning Enablement kit a pin code is provided which enables color scanning capabilities Network Accounting enables the tracking of device usage for Print Copy and...

Page 16: ...us Use to check the device status the billing meters the status of consumables or print the user documentation and reports Use this button also when accessing the Tools mode Stop Stops the job in prog...

Page 17: ...propriate to its configuration If Quick Restart is selected and confirmed the device will restart Any copy jobs in the job list will be deleted print jobs in the job list are recovered If Power Down i...

Page 18: ...anel The Power Down options are displayed 2 Select Energy Saver The device will immediately enter Low Power mode If Sleep mode has been configured the device will then enter Sleep mode after a specifi...

Page 19: ...osition for the paper size Adjust each guide by squeezing the clamp mechanism and sliding the guide to just touch the edge of the media If loading the Bypass Tray locate the media against the front of...

Page 20: ...tray Adjust the guide to just touch the documents Or 2 Lift up the document feeder Place the document face down onto the document glass and register it to the arrow at the top right rear corner Close...

Page 21: ...inals from the document feeder or document glass when scanning has completed Note The Copy job enters the job list ready for printing 7 Select Job Status to view the job list and check the status of y...

Page 22: ...t the image quality The Layout Watermark tab has various options to add watermarks to pages change image orientation landscape or portrait and enable booklet and multi up printing The Advanced tab con...

Page 23: ...x address book Select an entry from the Address Book to add to the Recipient list Continue adding recipients as required and select Close to return to the previous screen 5 If required select Add to a...

Page 24: ...select an entry from the Fax Directory to add to the Recipient list 5 Select Add to add the number to the Recipient list 6 Select the required features for your fax job using the touch screen 7 Press...

Page 25: ...All the recipients are displayed in the Recipient list If an address book has been setup enter the name of the recipient and select Search A list of matching recipients is displayed Select the E mail...

Page 26: ...Add Fax Recipients or Add From Phonebook 5 To add a new recipient select the Add Recipient button 6 Input the name and fax number of the recipient Complete the additional information Select the Save t...

Page 27: ...to the settings in the template 5 Select the required features for your scanning job using the touch screen If required modify the template settings from the options on the Workflow Scanning Advanced...

Page 28: ...s to the Recipient list Continue adding E mail addresses until all the recipients have been added to the list then select Close All the recipients are displayed in the Recipient list Note If E mail en...

Page 29: ...job list and check the status of your job For information about additional E mail features refer to Sending an E mail on page 171 of E mail Output Color is used to replicate the original colors or to...

Page 30: ...ayed 4 Program the required job features 5 Select the Job Assembly tab and then Save Job for Reprint 6 Select the option required Copy Save is used to store the job and print a copy of the job Save On...

Page 31: ...o print and then store the selected job with the new settings Save is used to save the selected job without printing The job will be saved in place of the original job with any new settings selected I...

Page 32: ...ser Name If a password is required select the Next button and use the keyboard to enter your Password Select the Enter button 3 If an accounting system is in use on the device you may also need to ent...

Page 33: ...es Powerful documentation features for example Booklet Creation Special Pages Build Job and Annotations To maximize job productivity use the Job Status button to access the Active jobs list and manage...

Page 34: ...n a message actually instructs you to do so To replace a Customer Replaceable Unit follow the instructions on the touch screen or use the instructions provided with the consumable Staple Cartridges an...

Page 35: ...document feeder is not overloaded a maximum of 75 documents 35 model or 100 documents other models can be loaded Ensure that the edge guides are adjusted to touch the sides of the originals The devic...

Page 36: ...instructions displayed on the screen to remove the jammed paper 2 Ensure that all jam clearance handles and levers are returned to their correct positions The red flashes behind the jam clearance hand...

Page 37: ...d by the documentation that is supplied with the device User Guide the user guide is divided into several sections and provides instructions and information about all the features on the device How To...

Page 38: ...ontents of the Internet Services site Click Help to take you to the Xerox online support web site Note To find out the IP Address of your device print a configuration report For instructions refer to...

Page 39: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Copy...

Page 40: ...of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other countrie...

Page 41: ...lity 50 Original Type 50 Image Options 50 Image Enhancement 51 Layout Adjustment 52 Original Size 52 Book Copying 52 Image Shift 53 Edge Erase 54 Invert Image 54 Output Format 55 Booklet Creation 55 C...

Page 42: ...service the device scans your originals and temporarily stores the images It then prints the images based on the selections made 1 To select the Copy service press the Services Home button 2 Select th...

Page 43: ...antity using the numeric keypad and press Start to scan the originals 6 Remove the originals from the document feeder or document glass when scanning has completed Note The Copy job enters the job lis...

Page 44: ...educed by any ratio between 200 and 25 Use the arrow buttons on the Copy screen to select the required reduction or enlargement percentage Alternatively select the ratio button and use the numeric key...

Page 45: ...ption or select Auto Select on the Paper Supply screen Select Save to save your selections and exit Paper Supply On the Paper Supply section of the Copy tab you have the option to select one of the pa...

Page 46: ...been scanned Copy Output The most commonly used Copy Output options are selected directly from the Copy tab The options available are dependent on the finishing device and kits installed For further...

Page 47: ...Hole punching can only be selected for A4 LEF and A3 8 5x11 LEF and 11x17 paper Select the Collation option required prior to selecting the required Hole Punched Stapled option The options are Hole Pu...

Page 48: ...you want the device to automatically reduce and arrange the images to create a booklet layout Finishing Folded Stapled will staple and fold the output along the center margin to produce booklets Fold...

Page 49: ...unch kit High Volume Finisher Holds up to 250 sheets of paper in the Top Tray and up to 3000 sheets in the Stacker Tray Paper weight 60 to 216 gsm 16 to 57 lb The High Volume Finisher can collate stac...

Page 50: ...slightly reduced Text produces sharper edges and is recommended for text and line art Photo is used specifically for originals containing photos or continuous tones without any text or line art Produ...

Page 51: ...is enhances originals that have colored backgrounds by reducing or eliminating the background on the output copy This option is useful when your original is on colored paper Select Auto Suppression to...

Page 52: ...inal and enter the X and Y axis measurements into the fields provided Only the area specified is scanned Mixed Size Originals allows you scan documents containing different size pages The pages must b...

Page 53: ...ns to specify an amount from 0 to 25mm 0 to 1 to be deleted from the right side of the page in order to delete unwanted marks reproduced from the gutter of the book Right Page Only use to scan the rig...

Page 54: ...econd sides Use the arrow buttons to adjust the amount to be erased from 3 mm to 50 mm 0 1 to 2 0 or select the appropriate entry field and enter the amount required Print to Edge is used to print to...

Page 55: ...lume Finisher with Booklet Maker you can use the Booklet Creation feature to automatically produce folded and stapled booklets The following Booklet Maker specifications apply Paper Sizes A3 11x17 A4...

Page 56: ...is also used to add a cover to a booklet The covers can be a different media to the rest of your job Note Covers cannot be used with Auto Paper Supply a paper supply must be specified Use the followi...

Page 57: ...ginal document prior to scanning If you have a High Volume Finisher and the optional Tray 6 Inserter installed you can feed the inserts from this tray Media loaded into Tray 6 Inserter is not part of...

Page 58: ...t entry use the Delete Last Insert option 9 Continue programing the inserts required 10 Select Save to confirm the selections 11 Load your originals into the document feeder and select Start to run th...

Page 59: ...ng instructions to add a Comment 1 Select Output Format then Annotations and the Comment button Select the On button 2 Select one of the arrow buttons to determine the position of the comment on the p...

Page 60: ...document feeder and select Start to run the job Bates Stamp Use the following instructions to program a Bates Stamp 1 Select Output Format then Annotations and the Bates Stamp button Select the On but...

Page 61: ...bottom left corner of Side 1 it will appear in the bottom right corner of Side 2 Mirror Side 1 Flip on Short Edge output will open from bottom to top like a calendar with the binding edge at the top T...

Page 62: ...produced when using the Page Layout feature Note The practical limit is for 16 images on A4 8 5x11 paper 1 Select the tray that contains the paper you want to use Note Page Layout is not available if...

Page 63: ...re loaded correctly and select the tray containing the tabs For loading instructions select the Tab Loading Instructions option Note If tab media is selected the image will be shifted 13mm 0 5 to the...

Page 64: ...ect before printing the remaining sets 1 Select the Sample Job button on the Job Assembly tab 2 Select the On button and the Save button 3 Load the originals in the document feeder and program the job...

Page 65: ...the job using the keyboard Select Save to save the job name and return to the previous screen 6 Load your originals into the document feeder and select Start to run the job The job is scanned and sav...

Page 66: ...tings To retrieve saved settings 1 Select the Retrieve Saved Settings button on the Job Assembly tab 2 Use the arrow buttons to enter the number for the saved settings 3 Select the Load Settings butto...

Page 67: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Fax...

Page 68: ...of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other countrie...

Page 69: ...ax Options 84 Job Assembly 90 Server Fax 92 Sending a Server Fax 92 Dialing Options 93 2 Sided Scanning 94 Original Type 95 Resolution 95 Fax Directory 96 Image Quality 97 Layout Adjustment 98 Interne...

Page 70: ...hone lines Using two telephone lines provides the capability to simultaneously send to 2 destinations receive from 2 destinations or send and receive For instructions on using the Fax service features...

Page 71: ...ns on using the Internet Fax service features refer to Internet Fax on page 100 Fax from PC The Fax from PC service on the WorkCentre 5735 5740 5745 5755 5765 5775 5790 Print Driver enables you to sen...

Page 72: ...documents Or Lift up the document feeder Place the document face down onto the document glass and register it to the arrow at the top right rear corner Close the document feeder 2 Press the Clear All...

Page 73: ...the numeric keypad 2 If special characters are required use the Dialing Characters option to enter the number plus additional dialing characters Refer to Dialing Characters on page 74 for further info...

Page 74: ...en numbers For additional pause time add multiple pauses If you are using charge code numbers enter a pause after the fax number but before the charge code number Pulse to Tone use to switch between p...

Page 75: ...allow other fax jobs to be transmitted with your job add a delay to the transmission time For more information refer to Delay Send on page 85 Enter the destination fax number and select the Start butt...

Page 76: ...ime The options are Standard 200x100 dpi is recommended for text originals It requires less communication time but does not produce the best image quality for graphics and photos Fine 200 dpi is recom...

Page 77: ...Up to 200 individual entries and 40 Group entries can be stored For each number stored transmission settings can also be set The Address Book can be accessed from all screens where a fax number requir...

Page 78: ...cipient by adding 2 or more fax numbers together For example an area code may be stored separately to the telephone number Chain dialing combines these 2 entries into a single fax number 1 Select Addr...

Page 79: ...x Number field and enter the fax number of the recipient using the keypad Use the Dialing Characters button to enter the number if special characters are required Refer to Dialing Characters on page 7...

Page 80: ...delete a character use the backspace key or to clear the entire entry select the X button Select Save 5 Select the Add Recipients button to add recipients to the Group 6 Individual or Group recipient...

Page 81: ...ned image for dark originals such as halftones or originals with colored backgrounds Image Enhancement Background Suppression This enhances originals that have colored backgrounds by reducing or elimi...

Page 82: ...You can view the list by using the scroll bar Custom Scan Areas is used to enter a specific area for scanning Measure the area to be scanned on the original and enter the X and Y axis measurements in...

Page 83: ...Use the arrow buttons to specify an amount from 0 to 50 mm 0 to 2 to be deleted from the center of the book in order to delete unwanted marks reproduced from the gutter of the book Left then Right or...

Page 84: ...a reduced copy of the first faxed page The Confirmation report is printed after every transmission When sending a fax to multiple recipients one report is printed listing all of the recipients Print O...

Page 85: ...ted Use this feature to transmit faxes during off peak hours or when sending to another country or time zone Delay Send can also be used with Mailbox and Polling options 1 Select Specified Time and se...

Page 86: ...of 0000 then any combination of numbers including no numbers can be entered as the passcode to gain access to the mailbox Select the Mailboxes button The options are Send to a Remote Mailbox This feat...

Page 87: ...entry field and enter the mailbox number between 001 and 200 3 Select the Mailbox Passcode entry field and enter the 4 digit mailbox passcode 4 Select Start to print the contents of the mailbox The d...

Page 88: ...for sensitive documents Access is only granted if the fax numbers of the retrieving devices have been entered or if the Allow All Address Book numbers access option is selected a Select the Secure Po...

Page 89: ...t to commence polling The remote device is polled and the retrieved document printed Poll Remote Mailbox The Poll Remote Mailbox feature allows you to call a remote machine which has a mailbox setup T...

Page 90: ...tions select Services Home and Fax Then select the Job Assembly tab Build Job Use this feature to build a job that requires different settings for each page or a segment of pages You can select the ap...

Page 91: ...econd segment 7 Load the second segment originals and press Start 8 Repeat these steps until all segments of your job have been programmed and scanned 9 After the last segment has been scanned select...

Page 92: ...creen Close closes the screen and returns to the previous screen If an option is not required use the Off option to disable a feature Sending a Server Fax 1 Load your documents face up in the document...

Page 93: ...vices Home and Server Fax Manual Dialing 1 Select the fax number field and enter the fax number required using the numeric keypad 2 If special characters are required use the Dialing Characters option...

Page 94: ...e to add another fax number to the entry if the fax is being transmitted to multiple recipients Pulse to Tone use to switch between pulse and tone dialing Password Check S use for remote terminal iden...

Page 95: ...t or line art Produces the best quality for photos but reduced quality text and line art Text produces sharper edges and is recommended for text and line art This option requires less communication ti...

Page 96: ...ired and select Save 4 To clear an entry from the list select the entry requiring deletion and select Clear Entry from the drop down menu A confirmation screen is displayed select Clear Entry 5 Select...

Page 97: ...unds Sharpness This provides manual control to adjust the sharpness of the scanned images Move the indicator up to sharpen the scanned image Move the indicator down to soften the scanned image Select...

Page 98: ...information to calculate the size of your original and the scanned image You can also select Auto Detect for automatic size detection or Mixed Size Originals if scanning a mix of sizes The options are...

Page 99: ...his feature to transmit faxes during off peak hours or when sending to another country or time zone Delay Send can also be used with Mailbox and Polling options 1 Select Specified Time and select eith...

Page 100: ...ing an Internet Fax 1 Load your documents face up in the document feeder input tray Adjust the guide to touch the documents Or Lift up the document feeder Place the document face down onto the documen...

Page 101: ...he recipients of the internet fax To enter the recipient details 1 Select New Recipients 2 Select To Cc or Bcc for the recipient using the drop down menu to the left of the entry box 3 Using the keybo...

Page 102: ...an E mail address you want the recipient to reply to For example you can enter your personal E mail address If you logged in through authentication and your details are available in the Address Book y...

Page 103: ...Subject To enter a subject for the internet fax 1 Select the Subject field 2 Using the keyboard enter the subject of the internet fax Up to 128 alphanumeric characters can be entered To delete a char...

Page 104: ...iginals containing photos or continuous tones without any text or line art Produces the best quality for photos but reduced quality text and line art Address Book If the device has been setup to acces...

Page 105: ...rounds Sharpness This provides manual control to adjust the sharpness of the scanned images Move the indicator up to sharpen the scanned image Move the indicator down to soften the scanned image Selec...

Page 106: ...ended for output displayed on a computer It produces the smallest file size 100 dpi recommended for output that delivers low quality text documents 150 dpi recommended for average quality text documen...

Page 107: ...tions and exit Layout Adjustment The Layout Adjustment options allow you to manipulate the scanned image and enhance the appearance and style of your faxed document To access the Layout Adjustment opt...

Page 108: ...type of file format PDF Image Only Portable Document Format This allows recipients with the right software to view print or edit the Internet Fax file no matter what their computer platform Note Depe...

Page 109: ...Job Type on the Paper Output screen of the print driver The Fax Recipients screen will automatically open This screen displays the recipients for the current fax 5 You can now Add Fax Recipients or Ad...

Page 110: ...appearance of the fax at the receiving fax terminal A higher resolution produces a better quality image A lower resolution reduces communication time Select Standard Fine or Superfine Send Time is us...

Page 111: ...nt list 4 To enter a recipient from a phonebook select the Add From Phonebook button You can choose from 3 Phonebooks Personal Shared and Shared LDAP The Personal and Shared phonebook information is s...

Page 112: ...shared phonebooks are generally set to read only mode Shared LDAP Phonebook shows the location of a shared LDAP Lightweight Directory Access Protocol phonebook if enabled LDAP is a protocol that is of...

Page 113: ...he cover sheet Use Show Custom Text to customize the cover sheet with your own information Select the Sender s Information to print Use Show Sender s Information to print the sender s information on t...

Page 114: ...er speed fax transmissions working well Selects the transmission rate based on the maximum capabilities of the receiving fax machine Initial transmission speed is 14 400 Bits Per Second bps This rate...

Page 115: ...ours select Send At and either type in or use the arrow buttons to choose the local time that you want the fax sent Fax Dialing Options Use if you need to add an external access number a country code...

Page 116: ...faxes to be forwarded to an E mail address or file repository using the Fax Forward feature Secure Faxes If the administrator has switched on the Secure Receive feature all incoming faxes require a pa...

Page 117: ...can also be entered during set up When the user receives a forwarded fax in their E mail it will be either a single E mail or multiple E mails depending upon the size of the job Fax Forward to a Repo...

Page 118: ...Receiving a Fax WorkCentre 5735 5740 5745 5755 5765 5775 5790 Fax 118...

Page 119: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Workflow Scanning...

Page 120: ...ontents of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other c...

Page 121: ...128 Quality File Size 129 Update Templates 129 Layout Adjustment 130 Original Orientation 130 Original Size 130 Edge Erase 131 Filing Options 132 File Name 132 File Format 132 If File Already Exists...

Page 122: ...nned files are saved to and held The Repositories are set up using Internet Services Before you can use Workflow Scanning your System Administrator must set up the repositories available to your devic...

Page 123: ...ails to access the features Refer to Log In Out on page 32 of Getting Started Workflow Scanning allows the user to scan a hard copy original and convert it into an electronic file The file is placed i...

Page 124: ...f the Default template Any user can select the Default template make the programing selections required for their individual job and scan their originals Local Public or Private Templates are created...

Page 125: ...al documents are single sided 2 Sided is used if your original documents are double sided The document feeder must be used to scan your originals with this option 2 Sided Rotate Side 2 select if your...

Page 126: ...ord keeping purposes This setting results in the smallest file sizes and normal image quality Simple Scan is used for faster processing but may result in excessively large file sizes Using this settin...

Page 127: ...ith colored backgrounds Sharpness provides manual control to adjust the sharpness of the scanned images Move the indicator up to sharpen the scanned image Move the indicator down to soften the scanned...

Page 128: ...output displayed on a computer It produces the smallest file size 100 dpi recommended for output that delivers low quality text documents 150 dpi recommended for average quality text documents and lin...

Page 129: ...some originals Higher Larger produces larger files with better image quality Highest Largest produces the largest files with the maximum image quality Large files are not ideal for sharing and transm...

Page 130: ...ntation A graphical representation of the image orientation is shown when the option is selected Select Save to save your selections and exit Original Size Original Size allows you to specify automati...

Page 131: ...is used to erase an equal amount from all the edges Use the arrow buttons to adjust the amount to be erased from 1 mm to 50 mm 0 1 to 2 0 All marks or defects within the measurement set are deleted I...

Page 132: ...mat you wish to use for your scanned image TIFF Tagged Image File Format produces a graphic file that can be opened by a variety of graphic software packages across a variety of computer platforms A s...

Page 133: ...e data to a scanned job The descriptive data can be accessed by other software applications to assist in searching indexing and the automated processing of scanned documents The Document Management da...

Page 134: ...the Job Assembly tab 2 Switch on Build Job by selecting the On button and select Save 3 Select the options required for the first segment of the job 4 Load the first segment originals and press Start...

Page 135: ...s of your device print a configuration report For instructions refer to Print Reports on page 245 of Machine and Job Status New Templates 1 To create a new template select the Scan option and select C...

Page 136: ...the existing file with the same name Do Not Save the scanned images are not saved if a file with the same name exists Add Date To Name this option appends a date and time stamp to the filename Login...

Page 137: ...Select the copied template and make any changes required Deleting a Template Templates can be deleted using Internet Services 1 To delete a template select the Internet Services Scan option 2 Select...

Page 138: ...for the file destination Protocol IP Address and Port if entering a new destination for the scanned images select the protocol type and enter the address details Document Path use to specify a path to...

Page 139: ...he data entered is confidential such as a passcode If details of the entry must be added to the log select Record User Input to Job Log 4 Select Apply to save the field entry Workflow Scanning These o...

Page 140: ...hoose between scan image quality and file size These settings allow you to deliver the highest quality or make smaller files A small file size delivers slightly reduced image quality but is better whe...

Page 141: ...eb Viewing these options are used to set the device to optimize the image file for viewing on a website Searchable Options are used to select if the file content is searchable and the language options...

Page 142: ...selecting the folder required If a private folder is selected a password may be required You can then print your scanned documents or download them to your PC The Workflow Scanning option needs to be...

Page 143: ...eeder or on the document glass 2 Press the Clear All AC button twice and then Confirm to cancel any previous screen programing selections 3 Press the Services Home button and select the Workflow Scann...

Page 144: ...uctions refer to Print Reports on page 245 of Machine and Job Status 2 Select Scan and select Mailboxes from the display options 3 Select the folder required If it is a private folder a password may b...

Page 145: ...r also needs to enable Network Authentication for this feature to be available Lightweight Directory Application Protocol LDAP connectivity may also be used Using Scan to Home The Scan to Home option...

Page 146: ...ent on page 130 Filing Options on page 132 Job Assembly on page 134 8 Press Start to scan the originals and process the Scan to Home job Remove the originals from the document feeder or document glass...

Page 147: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Print...

Page 148: ...s of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other countri...

Page 149: ...nt and Fax Drivers 150 Printing a Document 152 Paper Output 153 Job Type 153 Paper 155 2 Sided Printing 156 Finishing 156 Output Destination 158 Special Pages 159 Add Covers 159 Add Inserts 160 Add Ex...

Page 150: ...rsions from the Xerox website www xerox com Instructions for installing the WorkCentre 5735 5740 5745 5755 5765 5775 5790 and print drivers are provided in the System Administrator Guide Print and Fax...

Page 151: ...a single easy to use interface without driver downloads and installations Once you have decided upon the most appropriate print driver install it on your workstation in the usual way If you do not kn...

Page 152: ...rks to pages change image orientation landscape or portrait and enable booklet and multi up printing The Advanced tab contains various font document and printing options Choose the options required fo...

Page 153: ...itive jobs The job is held at the device until the authenticates by logging on or a passcode is entered to release the job for printing When you select this job type the Secure Print screen is display...

Page 154: ...the job is also specified This determines whether the job is available to other users or in a private folder If the job requires a passcode select Secure Saved Job and enter the passcode required Thi...

Page 155: ...the same paper size and type Use Automatically Select to enable the printer to select a tray loaded with the size and type of paper selected for the job Advanced Paper Selection Select this option to...

Page 156: ...cations information Finishing Use to select the finishing options for the print job such as stapling or hole punching To change the finishing options select the button to the right of the summary to d...

Page 157: ...he entire image fits on two pages per sheet even if the original document has little or no white space around the edges None assumes the original document has enough white space around all the borders...

Page 158: ...option to select the destination for your output from the tray choices in the drop down menu Use Automatically Select to send the printed output to a destination based on the paper size Note If a dest...

Page 159: ...only supported by specific printer configurations operating systems or driver types You may see more features or options listed than your specific device supports Add Covers Use this option to add bl...

Page 160: ...insert is to be placed Before Page 1 or select After Page s to place inserts after the specified page numbers Note To add an insert to the front of your document use the Before Page 1 option 2 Select...

Page 161: ...exceptions and select OK If Pre Cut Tab is selected as the paper type the image will be shifted 13mm 0 5 to the right automatically Ensure the correct tab sequence and number of tabs are loaded for t...

Page 162: ...5 5790 Print 162 Image Options The Image Options tab enables you to adjust the lightness or darkness of the image Move the slider to the left to darken the image or to the right to lighten the image A...

Page 163: ...sheet of paper Selecting multiple pages per sheet saves paper and is useful when you want to review the layout of the document Booklet Layout Automatically prints 2 pages on each side of each sheet of...

Page 164: ...r folded Refer to www xerox com for specifications information If your document is already formatted as a booklet do not select Booklet Layout Page Layout Options If the orientation is not already set...

Page 165: ...amp uses a time stamp as the watermark Select whether to include the weekday date time and or time zone in the Time Stamp Format drop down list Picture uses a picture as the watermark The picture can...

Page 166: ...The Advanced tab enables you to select advanced printing options that are rarely changed Note Some features are only supported by specific printer configurations operating systems or driver types You...

Page 167: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 E mail...

Page 168: ...ts of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other countr...

Page 169: ...Output Color 175 2 Sided Scanning 175 Original Type 175 Scan Presets 176 Address Book 176 Advanced Settings 177 Image Options 177 Image Enhancement 177 Resolution 178 Quality File Size 179 Layout Adju...

Page 170: ...atures are displayed Most feature screens include the following buttons to confirm or cancel your choices Undo resets the current screen to the values that were displayed when the screen was opened Ca...

Page 171: ...the Recipient list Continue adding E mail addresses until all the recipients have been added to the list then select Close All the recipients are displayed in the Recipient list Note If E mail encryp...

Page 172: ...y for sending 9 Select Job Status to view the job list and check the status of your job Output Color is used to replicate the original colors or to change the output to black and white grayscale or co...

Page 173: ...the X button Use the Keyboards button to access additional language keyboards 4 Select Add to add the E mail address to the Recipient list 5 Continue adding E mail addresses until all the recipients...

Page 174: ...ng names is displayed Select the E mail address required and select Save 2 If required select Save to save your selections and exit The E mail address entered is displayed in the Reply To field From T...

Page 175: ...ure may not be available on your device 2 Sided Scanning The 2 Sided Scanning option allows you to set whether 1 or 2 sides of your original document are scanned Documents must first be loaded in the...

Page 176: ...ocessing and compression More is used to access all the Scan Presets options available If using this option select Save to save your selections and exit Address Book If the device has been setup to ac...

Page 177: ...backgrounds Sharpness provides manual control to adjust the sharpness of the scanned images Move the indicator up to sharpen the scanned image Move the indicator down to soften the scanned image Sele...

Page 178: ...displayed on a computer It produces the smallest file size 100 dpi recommended for output that delivers low quality text documents 150 dpi recommended for average quality text documents and line art...

Page 179: ...s more time when transmitting over the network The options are Normal Small produces small files by using advanced compression techniques Image quality is acceptable but some quality degradation and c...

Page 180: ...ginals being scanned The orientation of the images on the originals must match the orientation selected The device uses this information to identify if the images require rotating to produce the requi...

Page 181: ...xed Size Originals allows you to scan documents containing different size pages The pages must be the same width like A4 LEF and A3 SEF 8 5x11 LEF and 11x17 SEF Other combinations are shown on the scr...

Page 182: ...t software to view print or edit the file no matter what their computer platform Image Only optimizes the file for viewing and printing and cannot be modified Searchable runs the file through an Optic...

Page 183: ...te language from the menu Multi Page TIFF Tagged Image File Format produces a single TIFF file containing several pages of scanned images A more specialized software is required to open this type of f...

Page 184: ...embly tab 2 Switch on Build Job by selecting the On button and select Save 3 Select the options required for the first segment of the job 4 Load the first segment originals and press Start 5 Remove th...

Page 185: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Save and Reprint Jobs...

Page 186: ...Contents of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other...

Page 187: ...he WorkCentre 5735 5740 5745 5755 5765 5775 5790 189 Using the Print Driver 190 Using Internet Services 191 Reprinting Saved Jobs 192 Using the WorkCentre 5735 5740 5745 5755 5765 5775 5790 192 Using...

Page 188: ...Jobs can be recalled and printed as many times as you need 1 To select the Reprint Saved Jobs service press the Services Home button 2 Select the Reprint Saved Jobs option Additional options and featu...

Page 189: ...ed job features 4 Select the Save Job for Reprint button on the Job Assembly tab 5 Select the Save Job for Reprint option required Copy Save is used to store the job and print a copy of the job Save O...

Page 190: ...d print the job Job Name is used to enter a name for the job or select Use Document Name to use the filename of the document being submitted Folder is used to select a location to store the job The De...

Page 191: ...lect Print to access the Job Submission options 5 Enter the file name of the job requiring saving or use the Browse option to locate the file 6 Select the Job Type drop down menu and select Save Job f...

Page 192: ...rint the selected job using the currently saved print settings If print settings are changed from those stored with the original print job Print and Save is used to print and then store the selected j...

Page 193: ...r your device are displayed Note To find out the IP Address of your device print a configuration report For instructions refer to Print Reports on page 245 of Machine and Job Status 4 Select the Jobs...

Page 194: ...ils Delete is used to delete a folder and its contents Within each folder the options are as follows Back to Folders is used to return to the folder list Rename Job is used to rename selected job Sele...

Page 195: ...er as Private and the folder is only visible to the Owner and the System Administrator 8 When you have selected the appropriate Permissions select Apply The Folder is displayed in the Folders List Mod...

Page 196: ...Save and Reprint Jobs 196 7 Select options required for the folder The folder can be deleted by selecting the Delete Folder button The folder and the contents of the folder are deleted from the list...

Page 197: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 ID Card Copy...

Page 198: ...tents of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other cou...

Page 199: ...WorkCentre 5735 5740 5745 5755 5765 5775 5790 ID Card Copy 199 Table of Contents Introduction 200 ID Card Copy 201 Paper Supply 201 Image Quality 202 Copying an ID Card 204...

Page 200: ...t the ID Card Copy option Additional options and features are displayed Most feature screens include the following buttons to confirm or cancel your choices Undo resets the current screen to the value...

Page 201: ...the paper tray for the job The options are Tray 1 use this option to select the paper loaded in Tray 1 Tray 2 use this option to select the paper loaded in Tray 2 Tray 3 use this option to select the...

Page 202: ...pictures though the sharpness of text and line art is slightly reduced Photo is used specifically for originals containing photos or continuous tones without any text or line art Produces the best qua...

Page 203: ...al is on colored paper Select Auto Suppression to automatically suppress unwanted background Select Off to turn the Background Suppression feature off particularly when The Darken adjustment does not...

Page 204: ...s to reflect the orientation of the output paper 6 Select the Side 1 Image Quality option and program the features required for side 1 Select the Side 2 Image Quality option and program the features r...

Page 205: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Internet Services...

Page 206: ...ontents of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other c...

Page 207: ...Internet Services 209 Status 210 Welcome 210 Description Alerts 210 Billing Information 210 Usage Counters 210 Configuration 211 Consumables 211 Trays 211 SMart eSolutions 211 SMart eSolutions 211 Job...

Page 208: ...ess to the device over the internet or intranet Internet Services enables users to perform many functions including Checking machine status billing information and consumable status Submitting print j...

Page 209: ...also required To access Internet Services 1 Open the web browser from your Workstation 2 In the URL field enter http followed by the IP Address of the device For example If the IP Address is 192 168...

Page 210: ...d this page it can be switched off using the Don t Show Welcome Page again option Description Alerts A description of any problems or Alerts on the device Billing Information Provides the machine seri...

Page 211: ...onsumables such as the Toner Cartridge R1 and Xerographic Module R2 Trays This area displays status information about all the paper trays It also provides information about the tray media and settings...

Page 212: ...e Job List on the device and the Saved Jobs Active Jobs Use this option to check the status of your job The Active Jobs list displays a list of the current jobs and the status of each job Saved Jobs J...

Page 213: ...or PostScript file to the printer over the internet You can send the job from your desktop or from a remote location To use the Job Submission option Enter the file name of the job requiring printing...

Page 214: ...displays a list of all the Workflow Scanning templates that have been created using Internet Services Use the Scan options to create modify copy or delete Workflow Scanning templates For more informat...

Page 215: ...d in a CSV file Comma Separated Values format The Address Book tab is used to setup and manage a Public Address Book The file must be in a CSV Comma Separated Values format for the device to be able t...

Page 216: ...90 Internet Services 216 Properties The Properties option contains all the settings setups and default values for installing and setting up the device These are protected by a user name and password a...

Page 217: ...5740 5745 5755 5765 5775 5790 Internet Services 217 Support The Support option contains the name and telephone number of your System Administrator and the telephone numbers you should use for Custome...

Page 218: ...ct the Help button to display the Help screens The structure of the Help screens corresponds to the structure of the Internet Services options Use the menu on the left of the Help page to access descr...

Page 219: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Paper and Media...

Page 220: ...ntents of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other co...

Page 221: ...ontents Introduction 222 Trays 1 and 2 223 Loading Trays 1 and 2 224 Trays 3 and 4 225 Loading Trays 3 and 4 226 Bypass Tray 227 Loading the Bypass Tray 228 Tray 5 229 Loading Tray 5 230 Tray 6 Insert...

Page 222: ...1 or A4 Short Edge Feed SEF media The capacity for this tray is 4000 sheets of 75 gsm or 20 lb paper A4 or 8 5x11 LEF up to 2000 sheets of 75 gsm or 20 lb paper optional kits Paper Tray 2 This tray is...

Page 223: ...tifying the media that should be loaded in the tray If the wrong size of media is loaded or the tray guides are set incorrectly the device gives a warning to adjust the guides Note Only the System Adm...

Page 224: ...the left side of the tray Load pre printed paper face down and with the top towards the front of the device Load hole punched paper with the holes on the left edge Paper must not be loaded above the m...

Page 225: ...loaded in each tray Tray 3 Up to 2000 sheets of 75 gsm or 20 lb paper Weights from 60 to 200 gsm 16 to 53 lb Tray 4 Up to 1600 sheets of 75 gsm or 20 lb paper Weights from 60 to 200 gsm 16 to 53 lb N...

Page 226: ...s opened while it is being used to feed media 1 Opening the tray automatically lowers an elevator in the base of the tray 2 The media required is displayed on the screen Ensure the correct media is lo...

Page 227: ...r of the media loaded The guides automatically detect the size of media loaded and the device gives a warning if the guides are not set correctly or a non standard media size is used The following med...

Page 228: ...y Locate the media to the right edge Load pre printed paper and labels face up and with the top towards the front of the device Load hole punched paper with the holes on the right Load transparencies...

Page 229: ...3 8 5x14 8 5x11 or A4 Short Edge Feed SEF media The following media can be loaded in Tray 5 Up to 4000 sheets of 75 gsm or 20 lb paper A4 or 8 5x11 LEF up to 2000 sheets of 75 gsm or 20 lb paper optio...

Page 230: ...on to open the door Opening the door automatically lowers an elevator in the base of the tray Wait for the paper tray to lower 2 The media required is displayed on the screen Ensure the correct media...

Page 231: ...LEF 8 5x13 SEF 8 5x14 SEF A3 or 11x17 SEF Media types Plain Bond or Recycled Punched Letterhead Pre printed Tray 6 Inserter must not be used to feed labels envelopes tabs or carbonless paper The Bypa...

Page 232: ...aper Size and Orientation Output Required Original Orientation Output Tray Orientation Inserter Orientation to match output A4 8 5x11 LEF Long Edge Feed Stapled Top Left or Non stapled A4 8 5x11 SEF S...

Page 233: ...ring binders and notebooks Before loading hole punched media make sure that any plugs the round pieces cut out of the paper to create the holes do not remain in the stack Fan the media to separate the...

Page 234: ...gsm 53 lb bond Note Do not use tabs with bent corners They can cause feeding related problems If a tab is bent remove it from the set and replace it with an undamaged tab in the same position Trays 1...

Page 235: ...envelopes Lightweight and medium weight are acceptable and envelope seals can be gummed or press and seal The following envelope sizes are supported DL Wallet and C5 Wallet and Pocket Monarch and 10 W...

Page 236: ...Storage and Handling WorkCentre 5735 5740 5745 5755 5765 5775 5790 Paper and Media 236...

Page 237: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Machine and Job Status...

Page 238: ...s Contents of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or othe...

Page 239: ...ob Status 239 Table of Contents Introduction 240 Job Status 241 Active Jobs 241 Held Jobs 242 Unidentified Held Jobs 243 Completed Jobs 243 Managing Jobs 244 Machine Status 245 Machine Information 245...

Page 240: ...lays all the jobs in the job list waiting to be processed and the completed jobs Each list can be viewed by selecting the relevant tab Machine Status provides information about the installed options o...

Page 241: ...omputer or due to a system fault during the running of the job The job is not deleted from the list and can be resumed Interrupted the job was interrupted because a task at the device is being carried...

Page 242: ...atus button on the control panel The Active Jobs list is displayed Select Held Jobs The list of held job folders is displayed Use the scroll bar to access all the folders in the list If the machine ha...

Page 243: ...bs can be released or deleted by any user If the machine s unidentified job policy has been set to Hold Jobs Only Administrators can Manage Jobs held jobs can be released or deleted only by users logg...

Page 244: ...list Any job can be deleted using the feature regardless of the job originator Promote is used to move a job to the top of the list It will be completed after the current job Hold pauses the job unti...

Page 245: ...ize Type and Color are the attributes set when loading the trays Information Pages This option provides access to individual guides and how to sheets which can be selected and printed on your device T...

Page 246: ...erformed Faults The Faults tab displays fault listings and the device error logs The faults are separated into All Faults Active Messages and Event Log All Faults This option displays a list of curren...

Page 247: ...eds 935 sq cm 145 sq in Server Fax Images Sent displays the number of images which have been sent from the device using the Server Fax option Network Images Sent displays the number of images sent fro...

Page 248: ...Access to the entire Tools options is restricted General users are permitted to access options such as Display Brightness Xerographic Module Cleaning Option Enablement and Configuration Report Note In...

Page 249: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Administration and Accounting...

Page 250: ...ates Contents of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or o...

Page 251: ...lay Options 261 Service Settings 263 Feature Defaults 263 Job Sheets 264 Reduce Enlarge Presets 265 Fax Settings 266 Optional Services 271 Auto Image Rotation 272 Network Settings 273 Network Setup 27...

Page 252: ...hine Status button 2 Select the Tools tab To have access to all the Tools options you must be logged in as an Administrator 3 To log in select the Log In Out button on the control panel 4 Use the keyb...

Page 253: ...y This utility enables the Administrator to modify the time the device spends between standby low power and sleep modes Intelligent Ready wakes up and sleeps automatically based on previous usage Job...

Page 254: ...onflict Tone sounds when an incorrect touch screen selection has been made Select High Medium Low or Off Use the Test option to hear the tone selected Selection Tone sounds when the device accepts you...

Page 255: ...ct the size required for the tray Select the size of media loaded in the tray and select Save Change Description is used to specify the paper type and color It is important this setting matches the pa...

Page 256: ...osest paper size that accommodates the entire image If this is not available the job is held by the system Paper Substitution Enables the device to automatically substitute common US and metric paper...

Page 257: ...Fuser Module R3 and is supplied with the Fuser Module R3 Always replace the Ozone Filter R5 at the same time as the Fuser Module R3 Xerographic Reordering The Xerographic Module R2 has a specific lif...

Page 258: ...for this toner cartridge Timers Select the Timers option to access the following settings System Timeout use to set whether the device should return to the default screen and feature settings after a...

Page 259: ...Location options you have depend upon the finishing options selected Non Stapled and Non Punched Jobs select the output location for non finished Copy Jobs Fax Jobs Print Jobs and Reports Punched and...

Page 260: ...long edge feed landscape jobs The feature is only available if your device is fitted with a High Volume Finisher Enable delivers landscape documents stapled in the top right corner Disable delivers l...

Page 261: ...ns for printing the configuration report when the device is powered on Print Report prints the configuration report on power up Do Not Print Report prevents the configuration report from printing on p...

Page 262: ...ifferent or custom size of document that you may use regularly To customize the Document Feeder Size Sensing place the document in the document feeder in the correct orientation and adjust the guides...

Page 263: ...ttings for each Fax job A confirmation screen is displayed select Done to return to the previous screen Set Copy Defaults Use to select the default settings for each programing feature within the Copy...

Page 264: ...he device setting Output Error Sheets Enables the device to print an error report if an error occurs during a print job Enable is selected to print an Output Error Sheet Disable switches off the Outpu...

Page 265: ...uired value Custom enables the user to reduce or enlarge the image disproportionately that is with a different ratio for the X and Y axis To change a setting select the required axis window X or Y and...

Page 266: ...Between 1 and 25 minutes can be entered Automatic Redial Attempts instructs the device how many times to redial the remote fax machine before rejecting the job Between 0 and 14 attempts can be entered...

Page 267: ...he header of all the fax pages using this option Enter the text required on the Header Up to 30 characters can be entered Use the backspace key to delete an incorrect character entry or use Clear Text...

Page 268: ...Receive Printing Mode The feature determines whether an incoming fax is printed onto media that is selected automatically by the device according to the parameters of the fax or specified manually wit...

Page 269: ...t options to identify how long fax documents will be held on the device and setup Mailboxes Mailbox Polling Policies Use this option to specify how long the system keeps documents received or stored i...

Page 270: ...o provide notification of faxes received into the mailbox If disabled no notification is provided Delete Mailbox is used to delete a mailbox which has already be setup A confirmation screen displays a...

Page 271: ...ff the report Transmission Broadcast Report Appearance is used to add an image of the front page of the fax to your report Reduced Image is used to add the image No Image is selected if an image is no...

Page 272: ...c rotation of the image to fit the required paper size even if the paper is a different orientation to the original Auto if this option is enabled the user will be able to automatically reduce or enla...

Page 273: ...orks Any job entering the system is held Any current outgoing jobs are not completed while the system is offline Select Online to reconnect the device to the network Ethernet Physical Media The Ethern...

Page 274: ...able There are two modes of use for this option Software Tools is used to connect the Xerox Copier Assistant Customer Utilities or a Portable Workstation for service call purposes Direct Printing via...

Page 275: ...for each user Network Accounting is run over a network and the accounting functions are performed remotely via third party software Select On to enable the authentication and accounting mode required...

Page 276: ...three types of activities performed within Auditron Initialization Partitioning means dividing the machine memory between User and General Accounts After entering the number of User Accounts required...

Page 277: ...can be set between 0 and 999 999 Select the Copy Limit entry box and enter the limit required using the keypad 7 Select the Access Rights button The access levels available are General Account Access...

Page 278: ...hrough the General Accounts The Copy total for the selected General Account displays in the Totals window The maximum copy value is 2 500 000 4 To set the copy count back to 0 select the Default Accou...

Page 279: ...a locked service while not logged in will cause the device to prompt you to enter your Auditron passcode 2 Enter your Auditron passcode using the numeric keypad and select Enter f the passcode is inva...

Page 280: ...report details the type of job and the number of copies made during the session This feature is intended for devices which are accessed by the general public and enables the user to be charged for the...

Page 281: ...print jobs to the device that are confidential or sensitive you can delete any data that is stored on the hard disk after the job has been printed This is done using the On Demand Overwrite option The...

Page 282: ...t the touch screen is operating correctly Display Pixel Test enables the user to check that all the pixels that make up the display screen are operating Video Memory Test verifies that the memory used...

Page 283: ...pattern 3 Select the up down buttons to select the required test pattern 4 Select the Start Test button to start the test The appropriate test pattern is submitted to the print queue Echo test The Ec...

Page 284: ...pport Use to enter your Xerox Support and Supplies Telephone numbers which are displayed on the device Customer Support Number is selected to enter the Xerox Support Center number supplied with your d...

Page 285: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 General Care and Troubleshooting...

Page 286: ...States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or...

Page 287: ...l Care 288 Customer Replaceable Units 288 Cleaning the Device 290 Paper and Media Storage 291 Troubleshooting 292 Defining the Problem 292 Faults 292 Fault Displays 294 Fault Logs 294 Fault Clearance...

Page 288: ...artridge R1 Xerographic Module R2 Fuser Module R3 Waste Toner Bottle R4 Ozone Filter R5 Document Feeder Feed Roll R6 The device will display a message on the touch screen when any of the units need to...

Page 289: ...isher and High Volume Finisher staple cartridges hold 5000 staples each The High Volume Finisher with Booklet Maker has 2 additional staple cartridges located within the Booklet Maker each of these ca...

Page 290: ...ant Velocity Transport glass Any dirt or marks on this piece of glass will cause lines or streaks on your copies faxes or scanned images Also any marks or dirt on the Constant Velocity Transport roll...

Page 291: ...3 Select Device Settings and Xerographic Module Cleaning 4 Select Clean to initiate the cleaning cycle 5 Exit Tools Paper and Media Storage It is important for optimum printing that paper is stored co...

Page 292: ...ning the Problem This section contains problem solving procedures to help you locate and resolve a problem Some problems can be resolved by rebooting your device Refer to General Care on page 288 for...

Page 293: ...mple when a stapler runs out of staples The print and copy features are still operable but the stapler function is not Failure Fault this is declared when a Low Level Fault causes a major subsystem to...

Page 294: ...the user is running a Copy job and a fault occurs with faxing then a non interrupting fault display is presented Both Interrupting and Non Interrupting fault displays are generated automatically by th...

Page 295: ...that all jam clearance handles and levers are returned to their correct positions The red flashes behind the jam clearance handles and levers should not be visible Note Jam Clearance areas vary depend...

Page 296: ...own into position Check for obstructions or paper debris in the document feeder Ensure that the document feeder cover is closed Check that the device is Ready as indicated by a message on the touch sc...

Page 297: ...sher type The Basic Office Finisher staples 12 sheets of heavyweight paper the Office Finisher staples 20 sheets of heavyweight paper and the High Volume Finisher staples 30 sheets Check the correct o...

Page 298: ...of 100 Use the Auto Center feature and run the job again Refer to Image Shift on page 53 of Copy If scanning from the document glass use Original Size to define the document size refer to Original Si...

Page 299: ...uch screen Press Clear All between jobs If a Save button displays on the touch screen ensure Save is selected after each selection The image is reduced on a transmission Confirm the original size of t...

Page 300: ...touch screen instructions check the Troubleshooting Tips on page 296 they may help to solve the problem quickly If the difficulty persists contact the Xerox Support Center The Xerox Support Center wil...

Page 301: ...Version 2 0 December 2010 Xerox WorkCentre 5735 5740 5745 5755 5765 5775 5790 Safety and Regulations...

Page 302: ...s Contents of this publication may not be reproduced in any form without permission of Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or othe...

Page 303: ...Safety Certification 308 Basic Regulations 309 United States FCC Regulations 309 Canada Regulations 309 European Union 310 Turkey RoHS Regulation 310 Copy Regulations 311 United States 311 Canada 313...

Page 304: ...lished environmental standards The safety and environment testing and performance of this device have been verified using Xerox materials only WARNING Unauthorized alterations which may include the ad...

Page 305: ...e rear cover of the device If you are not sure that your electrical supply meets the requirements please consult your local power company or a licensed electrician for advice The electrical supply out...

Page 306: ...cifically designated for this device the use of other materials may result in poor performance and create a hazardous situation Always exercise care when moving or relocating the device Please contact...

Page 307: ...is damaged or frayed A wall panel circuit breaker fuse or other safety device has been tripped Liquid is spilled into the machine The machine is exposed to water Any part of the device is damaged Disc...

Page 308: ...as directed in the user documentation Do not remove covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service Consumables Information Store...

Page 309: ...a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this device does cause harmful interference to...

Page 310: ...ember states related to low voltage equipment December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC Approximation of the laws of the member states related to electromagnetic compatibili...

Page 311: ...uce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For ph...

Page 312: ...ental condition Dependency Status Previous military service Exception United States military discharge certificates may be photographed 10 Badges Identification Cards Passes or Insignia carried by mil...

Page 313: ...ment of a state other than Canada 7 Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada 8 Docume...

Page 314: ...e format US AAAEQ TXXXX If requested this number must be provided to the Telephone Company A plug and jack used to connect this device to the premises wiring and telephone network must comply with the...

Page 315: ...happens the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this Xerox device for repai...

Page 316: ...Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interfac...

Page 317: ...cle program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox device is part of the program For more information about Xerox environmental programs visit www xero...

Page 318: ...ember states when you purchase new device your local retailer may be required to take back your old device free of charge Please ask you retailer for information Prior to disposal please contact your...

Page 319: ...fficiency Environment Canada established the Environmental Choice program in 1988 to help consumers identify environmentally responsible products and services Copier printer digital press and fax prod...

Page 320: ...EH S Contact Information WorkCentre 5735 5740 5745 5755 5765 5775 5790 Safety and Regulations 320...

Page 321: ...309 Basic Scan to Home Options 146 Basic Server Fax 24 Basic Workflow Scanning 27 Batch Send 75 267 Bates Stamp 58 Baud Rate 84 Billing Information 210 247 Black Impressions 210 Blank Inserts 57 Book...

Page 322: ...oading 20 Document Management 133 Document Management Fields 139 Documentation 37 Double Sided 75 94 104 125 156 175 Draft Copy 64 Duplexing 46 75 94 104 125 156 175 Duplicate Filenames 133 E Echo tes...

Page 323: ...Template 145 I ID Card Copy 200 Background Suppression 203 If File Already Exists 133 Image Count 210 Image Enhancement 177 Background Suppression 51 Contrast 51 Image Erase 131 140 Image Options 81...

Page 324: ...ntenance 34 288 Maintenance Safety Information 308 Making Copies 21 Managing Folders 194 Managing Jobs 244 Manual Dialing 73 93 Material Safety Data 317 Measurements Setting 255 Media Storage and Hand...

Page 325: ...32 182 Polling 88 Polling a Mailbox 88 Power Down 18 Power Off 17 Power On 17 Power Outlet Electrical Safety 305 Pre printed Media 232 Pre Programmed Settings 65 66 Print 22 150 213 Advanced Options 1...

Page 326: ...bedded Fax 266 Job Deletion 281 Measurements 255 On Demand Image Overwrite 281 Output Options 259 Paper Size Preference 255 256 Paper Tray Management 255 Print Quality Problems 282 Security 281 Timers...

Page 327: ...lation 310 Type of Original 104 175 Type of Originals 50 Types of Media 233 Types of Original 76 95 125 U United States FCC Regulations 309 Update Templates Template Update 129 Usage Information 247 U...

Page 328: ...WorkCentre 5735 5740 5745 5755 5765 5775 5790 Index 328...

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