09/2007
2-15
Phaser 8860/8860MFP Service Manual
6,0xx.4x, 6,0xx.6x
Error Messages and Codes
Initial Issue
6,0xx.4x X-Axis Fault
An X-Axis drive error has occurred. The following troubleshooting procedure applies to this
error:
Initial Actions
•
Check for Ink build-up or other obstructions around the Printhead.
•
Check the Printhead power (
P/J4
) connection and related wiring.
•
Verify the Printhead travels smoothly from left to right.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
6,0xx.6x X-Axis Program Faults
A software error has occurred. The following troubleshooting procedure applies to these errors:
Initial Actions
•
Reset NVRAM and retest.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
X-Axis Motor Error
6,000.41
X-Axis Motor current error.
Table 1 6,0xx.4x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
X-Axis Motor,
PL 4.0
Right Side Harness / I/O Control -
Figure 10
Electronics Module,
PL 5.0
Right Side Wire Routing (2/2) -
Figure 3
Table 2 Process Control Program Faults Troubleshooting Procedure
Step Questions or Actions
Yes
No
1
Check the X-Axis Motor wiring.
Is the wiring faulty?
Replace the wiring.
Go to Step 2.
2
Test the X-Axis Motor.
Run the Service Diagnostics X-Axis Motor
test.
Did the test pass?
Replace the X-Axis
Motor (
REP 4.0.5
).
Replace the Elec-
tronics Module (
REP
5.0.5
).
X-Axis Program Faults
6,001.64
The X-Axis task received an unexpected message.
6,002.65
Attempt to home X-Axis drive from wrong state.
6,008.62
Attempt to use X-Axis drive without initialization.
6,011.65
Attempt to service X-Axis drive in wrong state.
6,013.67
Unknown X-Axis program fault.
6,017.62
Attempt to drive X-Axis using wrong server.
6,018.63
Attempt to move with the X-Axis not initialized.
6,019.64
Attempt to move with the X-Axis not at home position.
6,023.68
Could not allocate memory for X-Axis parameters.
6,025.66
Attempt to home the X-Axis drive without initialization.
6,032.68
Unrecognized X-Axis motion.
6,033.60
Could not allocate memory for X-Axis move parameters.
Table 1 6,0xx.6x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
NVRAM,
PL 5.0
Table 2 X-Axis Program Faults Troubleshooting Procedure
Step Questions or Actions
Yes
No
1
Reseat all Electronics Module connec-
tions.
Does the problem persist?
Go to Step 2.
Complete.
2
Check ground integrity.
Are the system grounds connected?
Reset NVRAM. If the
error persists,
replace the NVRAM
device (
REP 5.0.9
).
Reconnect the sys-
tem grounds.
Summary of Contents for Phaser 8860
Page 1: ...705P01205 September 2007 Phaser 8860 8860MFP Service Documentation...
Page 4: ...09 2007 iv Phaser 8860 8860MFP Service Manual Initial Issue Introduction...
Page 28: ...09 2007 1 2 Phaser 8860 8860MFP Service Manual Initial Issue Service Call Procedures...
Page 34: ...09 2007 2 2 Phaser 8860 8860MFP Service Manual Initial Issue Error Messages and Codes...
Page 94: ...09 2007 3 2 Phaser 8860 8860MFP Service Manual Initial Issue Image Quality...
Page 126: ...09 2007 4 2 Phaser 8860 8860MFP Service Manual Initial Issue Repairs and Adjustments...
Page 208: ...09 2007 5 2 Phaser 8860 8860MFP Service Manual Initial Issue Parts List...
Page 222: ...09 2007 6 2 Phaser 8860 8860MFP Service Manual Initial Issue Diagnostics...
Page 274: ...09 2007 7 2 Phaser 8860 8860MFP Service Manual Initial Issue Wiring Data...
Page 294: ...09 2007 8 2 Phaser 8860 8860MFP Service Manual Initial Issue Theory of Operation...