09/2007
2-47
Phaser 8860/8860MFP Service Manual
37,037.46 and 37,038.47, 37,039.48 and 37,040.40
Error Messages and Codes
Initial Issue
37,037.46 and 37,038.47 PEST Media Drive Faults
A Media Drive Assembly error has occurred. The following troubleshooting procedure applies
to these errors:
Initial Actions
•
Check for obstructions to Media Drive rotation.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
37,039.48 and 37,040.40 PEST Process Drive Faults
A Y-Axis Motor error has occurred. The following troubleshooting procedure applies to these
errors:
Initial Actions
•
Check for obstructions to Process Drive rotation.
•
Check the rotation of the Drum Maintenance and Transfix Roller shafts.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
PEST Media Drive Faults
37,037.46
The Media Drive Motor is drawing less power than expected.
37,038.47
The Media Drive Motor is drawing too much power.
Table 1 37,037.46 and 37,038.47 Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
Media Drive,
PL 4.0
Left Side Harness (2/2) -
Figure 7
Electronics Module,
PL 5.0
Left Side Wire Routing (2/2) -
Figure 5
Table 2 PEST Media Drive Faults Troubleshooting Procedure
Step Questions or Actions
Yes
No
1
Test the Media Drive Motor.
Run the Service Diagnostics Media Path
Motor test.
Does the motor operate correctly?
Replace the Elec-
tronics Module (
REP
5.0.5
).
Go to Step 2.
2
Check wiring to the motor.
Is the wiring damaged?
Repair or replace the
harness.
Replace the Media
Drive (
REP 4.0.14
).
PEST Process Drive Faults
37,039.48
The Process Drive Motor is drawing less power than expected.
37,040.40
The Process Drive Motor is drawing too much power.
Table 1 37,039.48 and 37,040.40 Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
Process Drive,
PL 4.0
Right Side Harness / I/O Control -
Figure 10
Electronics Module,
PL 5.0
Table 2 PEST Process Drive Faults Troubleshooting Procedure
Step Questions or Actions
Yes
No
1
Check shaft rotation.
Do the Process Drive gears, Transfix
Shaft, and Drum Maintenance shaft rotate
freely?
Go to Step 2.
Repair or replace
affected parts.
2
Test the Process Drive Motor.
Run the Service Diagnostics Process
Motor test.
Does the motor operate correctly?
Replace the Elec-
tronics Module (
REP
5.0.5
).
Go to Step 3.
3
Check wiring to the motor.
Is the wiring damaged?
Repair or replace the
harness.
Replace the Pro-
cess Drive (
REP
4.0.7
).
Summary of Contents for Phaser 8860
Page 1: ...705P01205 September 2007 Phaser 8860 8860MFP Service Documentation...
Page 4: ...09 2007 iv Phaser 8860 8860MFP Service Manual Initial Issue Introduction...
Page 28: ...09 2007 1 2 Phaser 8860 8860MFP Service Manual Initial Issue Service Call Procedures...
Page 34: ...09 2007 2 2 Phaser 8860 8860MFP Service Manual Initial Issue Error Messages and Codes...
Page 94: ...09 2007 3 2 Phaser 8860 8860MFP Service Manual Initial Issue Image Quality...
Page 126: ...09 2007 4 2 Phaser 8860 8860MFP Service Manual Initial Issue Repairs and Adjustments...
Page 208: ...09 2007 5 2 Phaser 8860 8860MFP Service Manual Initial Issue Parts List...
Page 222: ...09 2007 6 2 Phaser 8860 8860MFP Service Manual Initial Issue Diagnostics...
Page 274: ...09 2007 7 2 Phaser 8860 8860MFP Service Manual Initial Issue Wiring Data...
Page 294: ...09 2007 8 2 Phaser 8860 8860MFP Service Manual Initial Issue Theory of Operation...
