Xerox Phaser 8860, Service Manual

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09/2007
2-10 Phaser 8860/8860MFP Service Manual
2,006.xx, 2,0XX.6x
Initial Issue Error Messages and Codes
2,006.xx I/O Board Program Faults
The following troubleshooting procedure applies to these errors:
Initial Actions
• Reset NVRAM and retest.
• Check that all connections to the Electronics Module and I/O Board are secure by reseat-
ing each connection.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
2,0XX.6x Configuration Card Faults
The following troubleshooting procedure applies to these errors:
Initial Actions
• Turn Off the system.
• Check that the Configuration Card is correct for the system.
• Turn the system On.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
I/O Board Program Faults
2,001.69 The Electronics Module Failed to initialize.
2,002.61 Firmware program fault
2,003.62 Firmware program fault
2,004.63 Failure to start the Print Engine in Suspend Mode.
2,005.64 ROM read error
2,006.65 ROM read error
2,007.66 idiags entry point access error
Table 1 2,006.xx Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
I/O Board, PL 5.0.13
NVRAM, PL 5.0.9
Table 2 I/O Board Error Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reseat all I/O Board connections.
Does the problem persist? Go to Step 2. Complete.
2 Reseat all Electronics Module connec-
tions.
Does the problem persist? Go to Step 3. Complete.
3 Check ground integrity.
Are the system grounds connected? Replace the NVRAM
device (
REP 5.0.9 ).
Reconnect the sys-
tem grounds.
I/O Board Program Faults
2,008.67 The Configuration Card is Missing
2,009.68 The Configuration Card is Bad
2,010.69 The Configuration Card is Blank
2,011.61 The Configuration Card is for the wrong product
2,012.62 The Configuration Card is an invalid model
Table 1 2,006.xx Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Electronics Module, PL 5.0
Configuration Card, PL 5.0
Table 2 Configuration Card Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Replace the Configuration Card, restart
the system, and retest.
Does the problem persist? Go to Step 2. Complete.
2 Check ground integrity.
Are the system grounds connected? Go to Step 3. Reconnect the sys-
tem grounds.
3 Replace the Electronics Module.
Does the problem persist? Complete.