Xerox Phaser 8860, Service Manual

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09/2007
2-14 Phaser 8860/8860MFP Service Manual
5,0xx.4x, 5,0xx.6x
Initial Issue Error Messages and Codes
5,0xx.6x Y-Axis Sub-System Program Faults
A software error has occurred. The following troubleshooting procedure applies to these errors:
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
6 Test the Y-Axis Motor.
Run the Service Diagnostics Y-Axis Motor
test.
Did the test pass? Replace the Drum
Assembly (
REP
2.0.3 ).
Replace the Y-Axis
Motor (
REP 4.0.11 ).
Table 2 Y-Axis Sub-System Faults Troubleshooting Procedure
Step Questions or Actions Yes No
Y-Axis Sub-System Program Faults
5,001.63 Y-Axis sub-system general fault.
5,005.67 Sub-system not in homeless or idle state, software fault.
5,006.68 Software fault.
5,007.60 Software fault.
5,008.61 PostScript failed to fill the buffer.
5,009.62 Imaging errors. Possible jets On/Off outside the deadband area.
Table 1 5,0xx.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Table 2 Y-Axis Sub-System Program Faults Troubleshooting Procedure
Step Questions or Actions Yes No
1 Reseat all Electronics Module connec-
tions.
Does the problem persist? Go to Step 2. Complete.
2 Check ground integrity.
Are the system grounds connected? Reset NVRAM. If the
error persists,
replace the NVRAM
device (
REP 5.0.9 ).
Reconnect the sys-
tem grounds.