09/2007
2-59
Phaser 8860/8860MFP Service Manual
Jam Codes
Error Messages and Codes
Initial Issue
X3D
X3E
X3F
X3K
X3L
X3M
X3N
X3P
X3Q
X3R
X3S
X3T
X3V
X3W
X3X
Tray 3 pick flag timed-out during warm-up.
Tray 3 pick flag timed-out during ready state.
Tray 3 pick flag timed-out during a fault state.
Tray 3 pick flag timed-out during an oil Transfix Roller cycle.
Tray 3 pick flag timed-out during standby mode.
Tray 3 pick flag timed-out during pick from Tray 2.
Tray 3 pick flag timed-out during pick from Tray 3.
Tray 3 pick flag timed-out during pick from Tray 4.
Tray 3 pick flag timed-out during pick from Tray 1.
Tray 3 pick flag timed-out during duplexing.
Tray 3 pick flag timed-out during transfix staging.
Tray 3 pick flag timed-out during transfixing.
Tray 3 pick flag timed-out during a drum maintenance cycle.
Tray 3 pick flag timed-out during drum imaging.
Tray 3 pick flag timed-out during paper exit.
1.
Check for supported media.
2.
Reduce the amount of media loaded in the tray and reposition the guides to fit
snugly against the media.
3.
Check the rollers for damage, debris or excessive wear. Clean or replace as nec-
essary.
4.
Run the Tray 3 Pick Shaft test using Service Diagnostics.
5.
Check system grounds.
6.
Push up on the Nudger Roller until it is captured by the Actuator Arm.
7.
Run the Pick Clutch test using Service Diagnostics. Replace if necessary.
8.
Run the Media Path Drive test using Service Diagnostics.
9.
Replace the Pick Roller Assembly (
REP 3.0.18
).
10. Replace the 525-Sheet Feeder.
Y2D
Y2E
Y2F
Y2L
Y2M
Y2N
Y2P
Y2Q
Y2R
Y2S
Y2T
Y2V
Y2W
Y2X
Tray 4 Paper Size Switch activated during warm-up.
Tray 4 Paper Size Switch activated during ready state.
Tray 4 Paper Size Switch activated during a fault state.
Tray 4 Paper Size Switch activated during standby mode.
Tray 4 Paper Size Switch activated during pick from Tray 2.
Tray 4 Paper Size Switch activated during pick from Tray 3.
Tray 4 Paper Size Switch activated during pick from Tray 4.
Tray 4 Paper Size Switch activated during pick from Tray 1.
Tray 4 Paper Size Switch activated during duplexing.
Tray 4 Paper Size Switch activated during transfix staging.
Tray 4 Paper Size Switch activated during transfixing.
Tray 4 Paper Size Switch activated during a drum maintenance cycle.
Tray 4 Paper Size Switch activated during Drum imaging.
Tray 4 Paper Size Switch activated during paper exit.
1.
Check system grounds.
2.
Check that the media guides are adjusted correctly.
3.
Run the Monitor Sensors test to test the Tray 4 Paper Size Switch.
4.
Replace the Tray 4 525-Sheet Feeder.
5.
Replace the pivot arm.
Table 3 Jam Code Troubleshooting
Code Description / Procedure
Z2A
Z2B
Z2C
Z2D
Z2E
Z2F
Z2L
Z2M
Z2N
Z2P
Z2Q
Z2R
Z2S
Z2T
Z2V
Z2W
Z2Z
Tray 4 pick flag actuated during an abnormal shutdown.
Tray 4 pick flag actuated during a normal shutdown.
Tray 4 pick flag actuated during mechanical recovery
Tray 4 pick flag actuated during warm-up.
Tray 4 pick flag actuated during ready state.
Tray 4 pick flag actuated during a fault state.
Tray 4 pick flag actuated during standby mode.
Tray 4 pick flag actuated during pick from Tray 2.
Tray 4 pick flag actuated during pick from Tray 3.
Tray 4 pick flag actuated during pick from Tray 4.
Tray 4 pick flag actuated during pick from Tray 1.
Tray 4 pick flag actuated during duplexing.
Tray 4 pick flag actuated during transfix staging.
Tray 4 pick flag actuated during transfix.
Tray 4 pick flag actuated during an auto drum maintenance cycle.
Tray 4 pick flag actuated during drum imaging.
Tray 4 pick flag actuated during paper exit.
1.
Check system grounds.
2.
Run the Monitor Sensors test using Service Diagnostics.
3.
Replace the 525-Sheet Feeder.
4.
Replace the Pivot Arm.
Z3B
Z3D
Z3E
Z3F
Z3L
Z3M
Z3N
Z3P
Z3Q
Z3R
Z3S
Z3T
Z3V
Z3W
Z3Z
Tray 4 pick sensor timed-out during a normal shutdown.
Tray 4 pick sensor timed-out during warm-up.
Tray 4 pick sensor timed-out during ready state.
Tray 4 pick sensor timed-out during a fault state.
Tray 4 pick sensor timed-out during standby mode.
Tray 4 pick sensor timed-out during a pick from Tray 2.
Tray 4 pick sensor timed-out during a pick from Tray 3.
Tray 4 pick sensor timed-out during a pick from Tray 4.
Tray 4 pick sensor timed-out during a pick from Tray 1.
Tray 4 pick sensor timed-out during duplexing.
Tray 4 pick sensor timed-out during transfix staging.
Tray 4 pick sensor timed-out during transfix.
Tray 4 pick sensor timed-out during an auto drum maintenance cycle.
Tray 4 pick sensor timed-out during drum imaging.
Tray 4 pick sensor timed out while exiting print
1.
Check the paper loaded in Tray 4 is the correct size and type.
2.
Check the rollers for damage, debris or excessive wear. Clean or replace as nec-
essary.
3.
Run the Tray 4 Pick Shaft test.
4.
Replace the Tray 4 525-Sheet Feeder.
Table 3 Jam Code Troubleshooting
Code Description / Procedure
Summary of Contents for Phaser 8860
Page 1: ...705P01205 September 2007 Phaser 8860 8860MFP Service Documentation...
Page 4: ...09 2007 iv Phaser 8860 8860MFP Service Manual Initial Issue Introduction...
Page 28: ...09 2007 1 2 Phaser 8860 8860MFP Service Manual Initial Issue Service Call Procedures...
Page 34: ...09 2007 2 2 Phaser 8860 8860MFP Service Manual Initial Issue Error Messages and Codes...
Page 94: ...09 2007 3 2 Phaser 8860 8860MFP Service Manual Initial Issue Image Quality...
Page 126: ...09 2007 4 2 Phaser 8860 8860MFP Service Manual Initial Issue Repairs and Adjustments...
Page 208: ...09 2007 5 2 Phaser 8860 8860MFP Service Manual Initial Issue Parts List...
Page 222: ...09 2007 6 2 Phaser 8860 8860MFP Service Manual Initial Issue Diagnostics...
Page 274: ...09 2007 7 2 Phaser 8860 8860MFP Service Manual Initial Issue Wiring Data...
Page 294: ...09 2007 8 2 Phaser 8860 8860MFP Service Manual Initial Issue Theory of Operation...
