09/2007
2-46
Phaser 8860/8860MFP Service Manual
37,03X.4x, 37,035.44 and 37,036.45
Initial Issue
Error Messages and Codes
37,03X.4x PEST X-Axis Motor Faults
An X-Axis Motor error has occurred. The following troubleshooting procedure applies to these
errors:
Initial Actions
•
Check the X-Axis Motor connection.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
37,035.44 and 37,036.45 PEST Y-Axis Motor Faults
A Y-Axis Motor error has occurred. The following troubleshooting procedure applies to these
errors:
Initial Actions
•
Check for obstructions to Drum rotation.
•
Check the condition of the Y-Axis Drive Belt.
•
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Troubleshooting Procedure
PEST X-Axis Motor Faults
37,030.45
The X-Axis Motor is drawing less power than expected.
37,031.46
The X-Axis Motor first phase is drawing less power than expected.
37,032.47
The X-Axis Motor first phase is drawing too much power.
37,033.48
The X-Axis Motor second phase is drawing less power than expected.
37,034.40
The X-Axis Motor second phase is drawing too much power.
Table 1 37,03X.4x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
X-Axis Motor,
PL 4.0
Right Side Harness / I/O Control -
Figure 10
Electronics Module,
PL 5.0
Right Side Wire Routing (2/2) -
Figure 3
Table 2 PEST X-Axis Motor Faults Troubleshooting Procedure
Step Questions or Actions
Yes
No
1
Test the X-Axis Motor.
Run the Service Diagnostics X-Axis Drive
test.
Does the motor operate correctly?
Replace the Elec-
tronics Module (
REP
5.0.5
).
Go to Step 2.
2
Check wiring to the motor.
Is the wiring damaged?
Repair or replace the
harness.
Replace the X-Axis
Motor (
REP 4.0.5
).
PEST Y-Axis Motor Faults
37,035.44
The Y-Axis Motor is drawing less power than expected.
37,036.45
The Y-Axis Motor is drawing too much power.
Table 1 37,03X.4x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
Y-Axis Motor,
PL 4.0
Electronics Module Power -
Figure 9
Drum Assembly,
PL 2.0
Electronics Module,
PL 5.0
Electronics Module Power -
Figure 9
Table 2 PEST Y-Axis Motor Faults Troubleshooting Procedure
Step Questions or Actions
Yes
No
1
Check the Drum rotation.
Does the Drum rotate smoothly?
Go to Step 2.
Replace the Drum
Assembly (
REP
2.0.3
).
2
Check the Y-Axis Motor.
Remove the Y-Axis Belt (
REP 2.0.4
).
Does the Y-Axis Motor shaft rotate freely?
Go to Step 3.
Replace the Y-Axis
Motor (
REP 4.0.11
).
3
Replace the Y-Axis Belt and test the Y-
Axis Motor.
Run the Service Diagnostics Y-Axis Drive
test.
Does the motor operate correctly?
Replace the Elec-
tronics Module (
REP
5.0.5
).
Go to Step 4.
4
Check wiring to the motor.
Is the wiring damaged?
Repair or replace the
harness.
Replace the Y-Axis
Motor (
REP 4.0.11
).
Summary of Contents for Phaser 8860
Page 1: ...705P01205 September 2007 Phaser 8860 8860MFP Service Documentation...
Page 4: ...09 2007 iv Phaser 8860 8860MFP Service Manual Initial Issue Introduction...
Page 28: ...09 2007 1 2 Phaser 8860 8860MFP Service Manual Initial Issue Service Call Procedures...
Page 34: ...09 2007 2 2 Phaser 8860 8860MFP Service Manual Initial Issue Error Messages and Codes...
Page 94: ...09 2007 3 2 Phaser 8860 8860MFP Service Manual Initial Issue Image Quality...
Page 126: ...09 2007 4 2 Phaser 8860 8860MFP Service Manual Initial Issue Repairs and Adjustments...
Page 208: ...09 2007 5 2 Phaser 8860 8860MFP Service Manual Initial Issue Parts List...
Page 222: ...09 2007 6 2 Phaser 8860 8860MFP Service Manual Initial Issue Diagnostics...
Page 274: ...09 2007 7 2 Phaser 8860 8860MFP Service Manual Initial Issue Wiring Data...
Page 294: ...09 2007 8 2 Phaser 8860 8860MFP Service Manual Initial Issue Theory of Operation...
