Further Assistance
ColorQube 9301/9302/9303 Multifunction Printer
User Guide
259
Further Assistance
For any additional help, visit our customer website at
www.xerox.com/worldcontacts
or contact the
Xerox Welcome and Technical Customer Support, quoting the printer serial number.
•
Press the
Machine Status
button on the control panel.
The
Machine Information
tab is displayed.
•
The Technical Customer Support information and the Machine Serial Number are displayed on
this screen.
Maintenance Assistant
If a problem occurs requiring further investigation from Xerox, diagnostic information can be sent
directly to Xerox by using the Maintenance Assistant option.
•
Access the Maintenance Assistant option by selecting the
Machine Status
button.
The Maintenance Assistant button is on the Machine Information tab.
•
Select the
Maintenance Assistant
button.
The option to send diagnostic information to Xerox is provided.
•
Select the option and follow the screen messages to send the information to Xerox.
This information will assist Xerox in identifying the problem.
Summary of Contents for ColorQube 9301
Page 32: ...Log In Out ColorQube 9301 9302 9303 Multifunction Printer User Guide 32...
Page 126: ...Log In Out ColorQube 9301 9302 9303 Multifunction Printer User Guide 126...
Page 154: ...Advanced ColorQube 9301 9302 9303 Multifunction Printer User Guide 154...
Page 168: ...Help ColorQube 9301 9302 9303 Multifunction Printer User Guide 168...
Page 184: ...Storage and Handling ColorQube 9301 9302 9303 Multifunction Printer User Guide 184...
Page 194: ...Machine Status ColorQube 9301 9302 9303 Multifunction Printer User Guide 194...
Page 222: ...Troubleshooting ColorQube 9301 9302 9303 Multifunction Printer User Guide 222...
Page 260: ...Further Assistance ColorQube 9301 9302 9303 Multifunction Printer User Guide 260...