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e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C
ERROR CODE AND TROUBLESHOOTING
6 - 9
CA00
Image control related
service call
color registration abnormality
CA10
Laser optical unit
related service call
Polygonal motor abnormality: The polygonal motor
is not rotating normally.
CA20
H-sync detection error: H-sync detection PC board
cannot detect laser beams.
CB00
Finisher related
service call
Finisher not connected: Communication error has
occurred between the equipment and finisher. [MJ-
1101]
CB01
Finisher communication error: Communication error
has occurred between the equipment and finisher.
[MJ-1101]
CB10
Entrance motor abnormality: The entrance motor is
not rotating normally. [MJ-1101]
CB11
Buffer tray guide motor abnormality: The buffer tray
guide motor is not rotating or the buffer tray guide is
not moving normally. [MJ-1101]
CB12
Buffer roller drive motor abnormality: The buffer
roller drive motor is not rotating or the buffer roller is
not moving normally. [MJ-1101]
CB30
Tray 1/Tray 2 shift motor abnormality: Tray 1/Tray 2
shift motor is not rotating or delivery tray is not
moving normally. [MJ-1030]
Movable tray shift motor abnormality: The movable
tray shift motor is not rotating or the movable tray is
not moving normally. [MJ-1101]
CB31
Movable tray paper-full detection error: The
actuator of the movable tray paper-full detection
sensor does not move smoothly. [MJ-1101]
CB40
Rear aligning plate motor abnormality: Rear
aligning plate motor is not rotating or aligning plate
is not moving normally. [MJ-1030]
Front alignment motor abnormality: The front
alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-1101]
CB50
Staple motor abnormality: Staple motor is not
rotating or stapler is not moving normally. [MJ-1030]
Staple unit abnormality: Staple unit is not moving
normally. [MJ-1031]
Stapler home position error: The stapler home
position sensor does not work. [MJ-1101]
CB51
Stapler shift home position error: The stapler is not
at the home position. [MJ-1101]
CB60
Stapler shift motor abnormality: Stapler shift motor
is not rotating or staple unit is not moving normally.
[MJ-1030/1101]
CB70
Finisher related
service call
Paper loading amount detection sensor abnormality
[MJ-1030]
CB80
Backup RAM data abnormality:
1. Abnormality of checksum value on finisher
controller PC board is detected when the power
is turned ON. [MJ-1030/1031/1101]
2. Abnormality of checksum value on punch
controller PC board is detected when the power
is turned ON. [MJ-1030 (when MJ-6004 is
installed)]
CB81
Flash ROM abnormality: Abnormality of checksum
value on finisher controller PC board is detected
when the power is turned ON. [MJ-1101]
Error code
Classification
Contents
Troubleshooting