e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C
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ERROR CODE AND TROUBLESHOOTING
6 - 28
6.2.3
Paper transport jam
[E200] 1st drawer transport jam (not reaching the registration sensor)
[E210] 2nd drawer transport jam (not reaching the registration sensor)
[E270] Bypass transport jam (not reaching the registration sensor)
[E300] PFP upper drawer transport jam (not reaching the registration sensor)
[E330] PFP lower drawer transport jam (not reaching the registration sensor)
[E3C0] LCF transport jam (not reaching the registration sensor)
1. Open the jam access cover and check if there is any paper in front of the 1st drawer feed sensor.
Remove it if there is.
*
If the error still occurs, check the following.
2. Is the 1st drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[1]/[G])
*
If it is working properly, proceed to 6. If not, check 3 to 5 below.
3. Check if the connector CN348 on the LGC board is disconnected from the 1st drawer feed
sensor or the harnesses are open circuited. Correct if any.
4. Replace the 1st drawer feed sensor.
5. Replace the LGC board.
6. Are the lower transport clutches (high/low speed) working? (Perform the output check: 03-230,
233)
*
If it is working properly, proceed to 10. If not, check 7 to 9 below.
7. Check if the connector CN348 on the LGC board is disconnected from the lower transport
clutches (high/low) or the harnesses are open circuited. Correct if any.
8. Replace the lower transport clutches (high/low speed).
9. Replace the LGC board.
10.Check the condition of the feed roller, separation roller and pickup roller of each paper source,
and replace them if they are worn out.
11. Check the transport roller. Replace it if it is worn out.
[E220] 2nd drawer transport jam (not reaching the 1st drawer feed sensor)
[E310] PFP upper drawer transport jam (not reaching the 1st drawer feed sensor)
[E340] PFP lower drawer transport jam (not reaching the 1st drawer feed sensor)
[E3D0] LCF transport jam (not reaching the 1st drawer feed sensor)
1. Open the jam access cover and check if there is any paper in front of the registration sensor.
Remove it if there is.
*
If the error still occurs, check the following.
2. Is the registration sensor working? (Perform the input check: 03-[FAX]OFF/[7]/[F])
*
If it is working properly, proceed to 6. If not, check 3 to 5 below.
3. Check if the connector CN337 on the LGC board is disconnected from the registration sensor or
the harnesses are open circuited. Correct if any.
4. Replace the registration sensor.
5. Replace the LGC board.
6. Are the upper transport clutches (high/low speed) working? (Perform the output check: 03-229,
231)
*
If it is working properly, proceed to 11. If not, check 7 to 10 below.
7. Check if the connector CN337 on the LGC board is disconnected from the upper transport
clutches (high/low) or the harnesses are open circuited. Correct if any.
8. Replace the upper transport clutches (high/low speed).
9. Replace the LGC board.
10.Check the condition of the feed roller, separation roller and pickup roller of each paper source,
and replace them if they are worn out.
11. Check the transport roller. Replace it if it is worn out.