Toshiba e-STUDIO2020C Service Handbook Download Page 305

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e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C

ERROR CODE AND TROUBLESHOOTING

6 - 7

6.1.2

Service call

Error code

Classification

Contents

Troubleshooting

C040

Paper feeding system
related service call

PFP motor abnormality: The PFP motor is not
rotating normally. (the case that paper can be fed
from any drawer except the PFP)

P. 6-52

C130

1st drawer tray abnormality: The tray-up motor is
not rotating or the 1st drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 1st drawer)

P. 6-53

C140

2nd drawer tray abnormality: The tray-up motor is
not rotating or the 2nd drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 2nd drawer)

P. 6-53

C150

PFP upper drawer tray abnormality: The PFP upper
drawer tray-up motor is not rotating or the PFP
upper drawer tray is not moving normally. (the case
that paper can be fed from any drawer except the
PFP upper drawer)

P. 6-54

C160

PFP lower drawer tray abnormality: The PFP lower
drawer tray-up motor is not rotating or the PFP
lower drawer tray is not moving normally. (the case
that paper can be fed from any drawer except the
PFP lower drawer)

P. 6-54

C180

LCF tray-up motor abnormality: The LCF tray-up
motor is not rotating or the LCF tray is not moving
normally. (the case that paper can be fed from any
drawer except the LCF)

P. 6-55

C1A0

LCF end fence motor abnormality: The LCF end
fence motor is not rotating or the LCF end fence is
not moving normally. (the case that paper can be
fed from any drawer except the LCF)

P. 6-56

C1B0

LCF transport motor abnormality: The LCF
transport motor is not rotating normally. (the case
that paper can be fed from any drawer except the
LCF)

P. 6-57

C260

Scanning system
related service call

Peak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is
turned ON.

P. 6-57

C270

(1) Carriage home position sensor not turning OFF
within a specified period of time: The carriage does
not shift from its home position in a specified time.
(2) Downloading firmware with an incorrect model.

P. 6-58

C280

Carriage home position sensor not turning ON
within a specified period of time: The carriage does
not reach to its home position in a specified period
of time.

P. 6-58

C370

Copy process related
service call

Transfer belt motor abnormality

P. 6-101

C380

Auto-toner sensor-K abnormality (upper limit)

P. 6-101

C381

Auto-toner sensor-K abnormality (lower limit)

P. 6-101

C390

Auto-toner sensor-C abnormality (upper limit)

P. 6-101

C391

Auto-toner sensor-C abnormality (lower limit)

P. 6-101

C3A0

Auto-toner sensor-M abnormality (upper limit)

P. 6-101

C3A1

Auto-toner sensor-M abnormality (lower limit)

P. 6-101

C3B0

Auto-toner sensor-Y abnormality (upper limit)

P. 6-101

C3B1

Auto-toner sensor-Y abnormality (lower limit)

P. 6-101

C411

Fuser unit related
service call

Thermistor or heater lamp abnormality at power-
ON: Abnormality of the thermistor is detected when
power is turned ON or the temperature of the fuser
roller does not rise in a specified period of time after
power is turned ON.

P. 6-59