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Toshiba e-STUDIO2020C, Service Handbook

The Toshiba e-STUDIO2020C is a high-performance multifunctional printer designed for small to medium-sized businesses. Enhance your productivity with its exceptional print quality and advanced features. Access all the necessary information through the free Service Handbook and user manual, available for download at manualshive.com.

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© 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved

e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C

ERROR CODE AND TROUBLESHOOTING

6 - 13

6.1.3

Error in Internet FAX / Scanning Function

1. Internet FAX related error

Error code

Classification

Troubleshooting

1C10

System access abnormality

P. 6-106

1C11

Insufficient memory

P. 6-106

1C12

Message reception error

P. 6-106

1C13

Message transmission error

P. 6-106

1C14

Invalid parameter

P. 6-107

1C15

Exceeding file capacity

P. 6-107

1C20

System management module access abnormality

P. 6-107

1C21

Job control module access abnormality

P. 6-107

1C22

Job control module access abnormality

P. 6-107

1C30

Directory creation failure

P. 6-107

1C31

File creation failure

P. 6-107

1C32

File deletion failure

P. 6-106

1C33

File access failure

P. 6-107

1C40

Image conversion abnormality

P. 6-107

1C60

HDD full failure during processing

P. 6-107

1C61

Address Book reading failure

P. 6-107

1C62

Memory acquiring failure

P. 6-107

1C63

Terminal IP address unset

P. 6-107

1C64

Terminal mail address unset

P. 6-107

1C65

SMTP address unset

P. 6-108

1C66

Server time time-out error

P. 6-108

1C67

NIC time time-out error

P. 6-108

1C68

NIC access error

P. 6-108

1C69

SMTP server connection error

P. 6-108

1C6A

HOST NAME error

P. 6-108

1C6B

Terminal mail address error

P. 6-108

1C6C

Destination mail address error

P. 6-108

1C6D

System error

P. 6-108

1C70

SMTP client OFF

P. 6-108

1C71

SMTP authentication error

P. 6-108

1C72

POP before SMTP error

P. 6-108

1C80

Internet FAX transmission failure when processing E-mail job received

P. 6-109

1C81

Onramp Gateway transmission failure

P. 6-109

1C82

Internet FAX transmission failure when processing FAX job received

P. 6-109

1CC0

Job canceling

-

1CC1

Power failure

P. 6-109

Summary of Contents for e-STUDIO2020C

Page 1: ...UNCTIONAL DIGITAL COLOR SYSTEMS e STUDIO2020C 2330C 2820C e STUDIO2830C 3520C 3530C e STUDIO4520C Model FC 2020C 2330C 2820C 2830C 3520C 3530C 4520C Publish Date March 2008 File No SHE070001L0 R070921E3700 TTEC Ver12_2011 11 ...

Page 2: ...demarks of Apple Computer Inc in the U S and other countries PostScript is a trademark of Adobe Systems Incorporated NOVELL NetWare and NDS are trademarks or registered trademarks of Novell Inc FLOIL is a registrated treadmark of Kanto Kasei Ltd CORPORATION Mylar is a registered trademark of DuPont Teijin Films U S Limited Partnership Molykote is a registered trademark of Dow Corning Corporation O...

Page 3: ...all be accessible Be sure to fix and plug in the power cable securely after the installation so that no one trips over it If the unpacking place and where the equipment is to be installed differ perform image quality adjustment automatic gamma adjustment according to the temperature and humidity of the place of installation and the paper to be used 2 General Precautions at Service Be sure to turn ...

Page 4: ...ating operating sections such as gears belts pulleys fans and laser beam exit of the laser optical unit Be careful when removing the covers since there might be the parts with very sharp edges underneath When servicing the equipment with the power turned ON be sure not to touch live sections and rotating operating sections Avoid exposing your eyes to laser beam Use designated jigs and tools Use re...

Page 5: ...hen the EFI printer board has been installed be sure to unplug the power cable before performing maintenance and inspection otherwise troubles such as a communication error may occur Caution Dispose of used batteries and IC RAMs including lithium batteries according to this manual Attention Se débarrasser de batteries et IC RAMs usés y compris les batteries en lithium selon ce manuel Vorsicht Ents...

Page 6: ......

Page 7: ...20 240 V 8 A als Stromquelle verwenden Das Gerät ist aus Sicherheitsgründen zu erden Einen geeigneten Standort für die Installation wählen Standorte mit zuviel Hitze hoher Luft feuchtigkeit Staub Vibrieren und direkter Sonneneinstrahlung sind zu vermeiden Für ausreichende Belüftung sorgen da das Gerät etwas Ozon abgibt Um einen optimalen Kopierbetrieb zu gewährleisten muss ein Abstand von mindeste...

Page 8: ...rmator den Steuerumrichter für die Belichtungslampe den Umrichter für die LCD Hintergrundbeleuchtung und das Netzgerät berühren Insbesondere sollten die Platinen dieser Komponenten nicht berührt werden da die Kondensatoren usw auch nach dem Ausschalten des Geräts noch elektrisch geladen sein kön nen Vor dem Berühren potenziell gefährlicher Bereiche z B drehbare oder betriebsrelevante Bere iche wie...

Page 9: ...des Geräts der Verbrauchs und Verpackungsmaterialien alter Akkus und IC RAMs In Bezug auf die Entsorgung und Wiederverwertung des Geräts der Verbrauchs und Verpack ungsmaterialien alter Akkus und IC RAMs einschließlich Lithiumakkus sind die einschlägigen nationalen oder regionalen Vorschriften zu befolgen Caution Dispose of used batteries and IC RAMs including lithium batteries according to this m...

Page 10: ...position durch Laser strahlung kommen Die Lasereinheit ist vollständig mit einer Schutzabdeckung versiegelt Solange ausschließlich die Arbeitsschritte der vorgeschriebenen Anleitungen durchgeführt werden tritt der Laserstrahl nicht aus und es besteht keine Gefahr der Laserstrahlung ausgesetzt zu werden Das folgende Laser Warnetikett ist an der Abdeckung vorne rechts angebracht Warnhinweise Setzen ...

Page 11: ...69 2 5 7 Scanner 2 70 2 5 8 Printer 2 72 2 6 SETTING MODE 08 2 76 2 6 1 Classification List of Setting Mode 08 2 76 2 6 2 Operating Procedure 2 89 2 6 3 Process 2 91 2 6 4 Printer 2 93 2 6 5 Counter 2 94 2 6 6 System 2 95 2 6 7 Pixel counter 2 99 2 6 8 PM support mode related code 2 112 2 6 9 Default setting restore setting of the EFI Printer Board 2 122 3 ADJUSTMENT 3 1 3 1 Image Related Adjustme...

Page 12: ...ine line enhancement switchover 3 50 3 3 8 PureBlack PureGray threshold adjustment PCL 3 50 3 3 9 PureBlack PureGray threshold adjustment Twin color mode 3 51 3 3 10 PureBlack PureGray threshold adjustment PS 3 51 3 3 11 PureBlack PureGray threshold adjustment XPS 3 51 3 3 12 Toner limit threshold adjustment 3 52 3 3 13 Screen switchover 3 52 3 3 14 Sharpness adjustment 3 53 3 3 15 Thin line width...

Page 13: ...ding HDD when data encryption function is enabled 4 20 4 3 Assist Mode 4 21 4 3 1 Assist Mode 4 21 4 3 2 Operating Procedure of Assist Mode 4 22 5 PREVENTIVE MAINTENANCE PM 5 1 5 1 General Description 5 1 5 2 PM Display 5 1 5 2 1 General Description 5 1 5 2 2 PM Display Conditions 5 1 5 2 3 PM Display Contents 5 3 5 2 4 Counter Clearing 5 4 5 3 General Descriptions for PM Procedure 5 5 5 4 PM Supp...

Page 14: ... section 6 47 6 2 10 Paper jam in puncher unit 6 49 6 2 11 Other paper jam 6 49 6 2 12 Paper feeding system related service call 6 52 6 2 13 Scanning system related service call 6 57 6 2 14 Fuser unit related service call 6 59 6 2 15 Communication related service call 6 63 6 2 16 RADF related service call 6 65 6 2 17 Circuit related service call 6 65 6 2 18 Laser optical unit related service call ...

Page 15: ...sposing of the SRAM board 7 33 8 FIRMWARE UPDATING 8 1 8 1 Firmware Updating with USB Media 8 5 8 1 1 Master data System ROM Engine ROM Scanner ROM 8 7 8 1 2 Imaging Acceleration Board ROM GE 1170 8 17 8 2 Firmware Updating with PWA DWNLD 350 JIG2 8 23 8 2 1 Writing the data to the download jig PWA DWNLD 350 JIG2 8 24 8 2 2 System ROM 8 27 8 2 3 Engine ROM 8 29 8 3 Firmware Updating with K PWA DLM...

Page 16: ...e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved CONTENTS 6 ...

Page 17: ... g m2 21 3 lb Bond Approx 500 sheets 105 g m2 28 lb Bond Bypass feeding Stack height 11 mm Approx 100 sheets 80 g m2 21 3 lb Bond Approx 80 sheets 105 g m2 28 lb Bond LCF optional Stack height 137 5 mm Approx 2500 sheets 80 g m2 21 3 lb Bond Approx 2000 sheets 90 g m2 28 lb Bond Paper size Drawers PFP optional A3 A4 A4 R A5 R B4 B5 B5 R FOLIO 8K 16K 16K R LD LG LT LT R ST R COMPUTER 13 LG 8 5 x 8 ...

Page 18: ...0 codes Department Codes 1 000 codes Machine version NAD North America Brazil MJD Europe AUD Australia ASD Asia Hong Kong Latin America TWD Taiwan SAD Saudi Arabia ASU Saudi Arabia Asia CND China KRD Korea ARD Argentina JPD Japan Warm up time e STUDIO2020C e STUDIO2330C e STUDIO2820C e STUDIO2830C e STUDIO3520C e STUDIO3530C Approx 99 sec 100 V series Stand alone temperature 20o C Approx 89 sec 20...

Page 19: ... LD Reversing Automatic Document Feeder optional Original scanning system Fixed scanning system by feeding the original the center used as guide to place originals Original type Sheets carbon bounded or stapled originals cannot be accepted Original size A3 A4 A4 R A5 R B4 B5 B5 R FOLIO LD LG LT LT R ST R COMPUTER Original paper weight Single sided copy 35 157g m2 9 3 lb Bond 58 lb Cover Double sid...

Page 20: ...ied Size not specified A4 LT 20 20 20 20 12 12 20 20 20 20 B5 A5 R ST R A4 R B5 R LT R 17 17 17 17 12 12 17 17 B4 LG FOLIO COMPUTER 14 14 14 14 12 12 14 14 A3 LD 12 12 12 12 12 12 12 12 305 x 457mm 320 x 450mm SRA3 11 11 Paper supply Paper size Drawer Bypass feed PFP LCF A4 LT only Size specified Size not specified A4 LT 28 23 28 23 16 12 28 23 28 23 B5 A5 R ST R A4 R B5 R LT R 22 17 22 17 16 12 2...

Page 21: ...3 LD 18 16 18 16 18 16 18 16 305 x 457mm 320 x 450mm SRA3 17 15 Paper supply Paper size Drawer Bypass feed PFP LCF A4 LT only Size specified Size not specified A4 LT 35 35 35 35 18 18 35 35 35 35 B5 A5 R ST R A4 R B5 R LT R 26 26 26 26 18 18 26 26 B4 LG FOLIO COMPUTER 22 22 22 22 18 18 22 22 A3 LD 18 18 18 18 18 18 18 18 305 x 457mm 320 x 450mm SRA3 17 17 Paper supply Paper size Drawer Bypass feed...

Page 22: ...0C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS ACCESSORIES OPTIONS SUPPLIES 1 6 Mode APS and Automatic density not selected Plain paper mode Reproduction ratio 100 The values in can be realized in the color mode ...

Page 23: ...lized in the color mode 3 4 OHP film e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C means Not acceptable When originals are manually placed for single sided continuous copying The values in can be realized in the color mode Paper supply Paper size Drawer Bypass feed PFP LCF A4 LT only Size specified Size not specified A4 LT 17 5 17 5 17 5 17 5 8 5 8 5 17 5 17 5 B5 A5 R ST R A4 R B5 R LT R 13 13...

Page 24: ...3 28 231 28 234 05 Double sided originals Single sided copies 1 set 65 89 67 05 55 11 64 19 55 11 58 50 3 sets 183 56 185 29 140 11 162 75 140 11 142 58 5 sets 302 32 303 56 224 86 266 15 224 86 228 09 Copy mode Sec e STUDIO2830C e STUDIO3520C e STUDIO3530C Single sided originals Single sided copies 1 set 22 33 28 21 22 33 24 10 18 03 24 10 3 sets 58 69 76 33 58 69 60 34 46 92 60 34 5 sets 93 13 1...

Page 25: ... AIX IBM Linux SCO Resolution Black 600 x 600 dpi 8bit Color 600 x 600 dpi 8bit Eliminated portion Black Color Leading edges 4 2 mm 2 8 mm 1 2 mm Trailing edges 4 2 mm 1 2 mm 2 8 mm Side edges 4 2 2 0 mm Interface Standard Ethernet 100BASE TX 10BASE T Optional WLAN IEEE 802 11b g Bluetooth HCRP and BIP Scanning speed Color Black 45 sheets min 600 x 600 dpi 53 sheets min 400 x 400 dpi 57 sheets min...

Page 26: ...s Group Max 200 stations Transmission Features Broadcast transmission Max 400 destinations job Fax number and E mail address are available to registered in same job Message size limitation Max 100MB Message division Page by page Format of receive attachment TIFF FX Profile S F J Compatibility Super G3 G3 ITU T 30 Internet Fax Simple mode ITU T 37 TX Resolution PSTN Standard 200 x 100 dpi Fine 200 ...

Page 27: ...Arabia Unpacking Setup instruction 1 set Operator s manual 1 set except for ASU Operator s manual pocket 1 pc Power cable 1 pc Warranty sheet 1 pc for NAD Setup report 1 set for NAD MJD and CND PM sticker 1 pc for MJD Process unit Y M C K 1 pc each Control panel stopper 1 pc Sub tray 1 pc for NAD Rubber plug 6 pcs Blind seal small large 1 pc 3 pcs CD ROM 2 pcs except for ASU Developer material Y M...

Page 28: ...2020C 2330C 2820C 2830C 3520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS ACCESSORIES OPTIONS SUPPLIES 1 12 ASU Saudi Arabia Asia CND China KRD Korea ARD Argentina JPD Japan ...

Page 29: ...eeder LCF KD 1024LT A4 C Paper Feed Pedestal PFP KD 1023 C Drawer Module MY 1032 C Finisher MJ 1101 Saddle Stitch Finisher MJ 1030 C Hanging Finisher MJ 1031 C Hole Punch Unit MJ 6101N E F S E C for MJ 1101 MJ 6004N E F S for MJ 1030 Staple Cartridge STAPLE 2400 for MJ 1101 STAPLE 2000 for MJ 1030 1031 STAPLE 600 for saddle stitcher of MJ 1030 Bridge Kit KN 4520 Work Table KK 3511 EFI Printer Boar...

Page 30: ...K for Australia and Asia PS ZTFC28CK for China Toner cartridge Y PS ZTFC28Y for North America Central and South America PS ZTFC28EY for Europe PS ZTFC28DY for Australia and Asia PS ZTFC28CY for China Toner cartridge M PS ZTFC28M for North America Central and South America PS ZTFC28EM for Europe PS ZTFC28DM for Australia and Asia PS ZTFC28CM for China Toner cartridge C PS ZTFC28C for North America ...

Page 31: ...N Module GN 1050 C EFI Printer Board GA 1211 Data Overwrite Enabler GP 1070 External Interface Enabler GS 1020 Meta Scan Enabler GS 1010 IPSec Enabler GP 1080 Imaging Acceleration Board GE 1170 Damp Heater MF 3500CU CE e BRIDGE ID Gate KP 2005 e BRIDGE ID Gate KP 2004 Drawer Module MY 1032 C Large Capacity Feeder LCF KD 1024 A4 LT C Paper Feed Pedestal PFP KD 1023 C Staple Cartridge STAPLE 2000 Ho...

Page 32: ...e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS ACCESSORIES OPTIONS SUPPLIES 1 16 ...

Page 33: ...r to P 2 28 2 5 ADJUSTMENT MODE 05 Setting mode 08 Refer to P 2 76 2 6 SETTING MODE 08 List print mode 9S The procedure varies depending on the code Operation procedure Mode For start Contents For exit Display Control panel check mode 0 1 POWER All LEDs on the control panel are lit and all the LCD pixels blink POWER OFF ON Test mode 0 3 POWER Checks the status of input output signals POWER OFF ON ...

Page 34: ...nter toner cartridge reference 105 Stored information of pixel counter service technician reference 106 Error history Maximum 1000 items 107 Error history Latest 80 items 108 Firmware update log Maximum 200 items 110 Power ON OFF log Maximum 100 items 111 Version list Digital keys Key in the first code to be printed Digital keys Key in the last code to be printed POWER OFF ON Exit START List start...

Page 35: ...csv 202 SETTING_LIST_0123456789 csv 203 PM_LIST_0123456789 csv 204 PIXEL_TONER_LIST_0123456789 csv 205 PIXEL_SERVICE_LIST_0123456789 csv 206 ERROR_LOG_0123456789 csv 208 FW_UPGRADE_LOG0123456789 csv 210 POWER_ONOFF_LOG_0123456789 csv 211 VERSION_LIST_0123456789 csv 213 logdump txt i txt 214 TOTAL_COUNTER_LIST_0123456789 csv PM support mode 6S Operation procedure Firmware update mode 89 Refer to 8 ...

Page 36: ...efore the equipment enters the test mode Fig 2 2 Example of display during input check Items to be checked and the condition of the equipment when the buttons A to H are highlighted are listed in the following pages The status of each input signal can be checked by pressing the FAX button COPY button and the digital keys in the test mode 03 0 3 POWER START FAX or COPY Digital keys CLEAR LCD ON POW...

Page 37: ... Other than upper limit position 3 A B C IMG board connection Not connected Connected D E F IPC board connection Not connected Connected G H HSYNC error Error Normal 4 A 2nd drawer tray up sensor Tray at upper limit position Other than upper limit position B 1st drawer tray up sensor Tray at upper limit position Other than upper limit position C 2nd drawer paper stock sensor Paper almost empty Pap...

Page 38: ...on F G PFP lower drawer empty sensor No paper Paper present H PFP lower drawer tray up sensor Tray at upper limit position Other than upper limit position 9 A LCF tray bottom sensor Tray at bottom position Other than upper limit position B LCF standby side paper misload detection sensor Properly loaded Paper misload C LCF drawer detection switch Drawer not installed Drawer present D E F G H Paper ...

Page 39: ...ock detection sensor Sensor blocked Sensor not blocked H Belt contact position detection sensor Color Black 3 A B C D Transfer cover switch Cover opened Cover closed E Toner cartridge detection sensor K Cartridge present No Cartridge F Toner cartridge detection sensor C Cartridge present No Cartridge G Toner cartridge detection sensor M Cartridge present No Cartridge H Toner cartridge detection se...

Page 40: ...ad sensor Original present No original H RADF registration sensor Original present No original 8 A RADF original tray width sensor TWID0S Refer to table2 OFF H ON L B RADF original tray width sensor TWID1S Refer to table2 OFF H ON L C RADF original tray width sensor TWID2S Refer to table2 OFF H ON L D E RADF original length sensor Original present No original F RADF original width sensor 1 Origina...

Page 41: ...ginal tray width sensor and paper size width H high level Open L low level Short Bypass paper width sensor Paper width size 3 2 1 0 0 1 1 1 A3 LD 1 0 1 1 A4 R LT R 1 1 0 1 A5 R ST R 1 1 1 0 Card size 0 0 1 1 B4 R LG 1 0 0 1 B5 R Original tray width sensor Paper width size LT series Paper width size A4 series TWID2S TWID1S TWID0S H H H LD LT A3 A4 H H L B5 R H L H ST R A5 R L H H LD LT A3 A4 L H L ...

Page 42: ...Normal display e g 1 Temperature humidity sensor displays temperature inside of the equipment Temperature C 2 Temperature humidity sensor displays humidity inside of the equipment Humidity RH 3 Drum thermistor K displays temperature on the drum surface of K color Temperature C 4 Drum thermistor Y displays temperature on the drum surface of Y color Temperature C 5 A B C D E F G H 6 A B C D E F G H ...

Page 43: ...unction to prevent data from erasure by the accidental recording or deleting of the USB storage device before performing the check otherwise this code cannot be used It may take some time 2 sec to 10 sec before this check is completed depending on the USB storage device 0 A B C D Security enabler Connectable Not connectable E Judgement for acceptable USB storage device 1 Acceptable Not acceptable ...

Page 44: ...unction OFF 1 113 Fuser motor ON 163 Code No 113 function OFF 1 114 Developer unit motor ON Drum motor ON normal speed 164 Code No 114 function OFF 1 115 ADU motor ON high speed during transport within ADU 165 Code No 115 function OFF 1 116 Exit motor reversal rotation ON high speed 166 Code No 116 function OFF 1 118 Laser ON Y 05 2853 M 05 2854 C 05 2855 k 05 2856 setting value output 168 Code No...

Page 45: ...photoconductive drum for a long time 3 236 Discharge LED Y M C ON OFF Do not let it radiate to the photoconductive drum for a long time 3 239 Switching contact release of 2nd transfer roller 2 240 Drum switching motor switches position in the black color mode 2 241 1st transfer roller cam motor switches contact release of transfer belt 2 242 1st drawer tray up motor ON tray up 2 243 2nd drawer tra...

Page 46: ...r motor M ON OFF Operational without toner cartridge M 3 413 Toner motor Y ON OFF Operational without toner cartridge Y 3 414 Used toner motor ON OFF 3 415 Waste toner transport motor ON OFF 3 417 Laser shutter open close 2 433 Drum K recovery blade bias ON OFF 3 434 Drum Y M C recovery blade bias ON OFF 3 439 EPU cooling fan low speed ON OFF 3 440 EPU cooling fan high speed ON OFF 3 441 Fuser exi...

Page 47: ...ses indicates the contact of the developer unit and the transfer belt The embedded test pattern can be printed out by keying in the following codes in the test print mode 04 Code Types of test pattern Remarks Remarks Output from 142 Grid pattern black Pattern width 2 dots Pitch 10 mm 1 LGC 204 Grid pattern color Pattern width 1 dot Pitch 10 mm 2 LGC 219 6 test pattern 2 LGC 220 8 test pattern 2 LG...

Page 48: ...he list print mode 9 START ON OFF Lists List code Printout CSV file output txt file output Adjustment mode 05 data list 101 201 Setting mode 08 data list 102 202 PM support mode data list 103 203 Pixel counter list toner cartridge reference 104 204 Pixel counter list service call reference 105 205 Error history list 106 Maximum 1000 items 206 Maximum 1000 items Error history list 107 Latest 80 ite...

Page 49: ...ment code 05 P 2 28 2 5 ADJUSTMENT MODE 05 05 ADJUSTMENT MODE DATA LIST 08 02 08 20 13 CODE DATA CODE DATA CODE DATA CODE DATA 200 128 386 3 88 483 2 128 592 2 128 201 128 388 107 483 3 124 604 128 202 128 389 676 483 4 128 605 128 203 128 390 0 330 483 5 128 606 128 204 111 111 390 1 334 483 6 128 648 2 205 0 129 390 2 356 483 7 128 649 2 205 1 135 390 3 286 483 8 128 664 0 176 205 2 135 391 0 58...

Page 50: ...lowing page for the setting code 08 P 2 76 2 6 SETTING MODE 08 08 SETTING MODE DATA LIST 08 02 08 20 13 CODE DATA CODE DATA CODE DATA CODE DATA 201 2 288 12 304 10 0 307 11 0 202 0 289 5 304 11 0 307 12 0 203 0 290 1 304 12 0 307 13 0 204 0 291 6 304 13 0 307 14 0 205 15 292 0 304 14 0 307 15 0 206 20 293 0 304 15 0 307 16 0 207 0 294 1 304 16 0 307 17 0 209 1 295 0 304 17 0 307 18 0 210 148 105 2...

Page 51: ...ut pages printed only in the full color mode is given in PM OUTPUT PAGE DEVELOP COUNTS of the PM support code list PM SUPPORT CODE LIST 08 02 08 20 13 UNIT OUTPUT PAGES PMOUTPUT PAGE DRIVE COUNTS PMDRIVE COUNTS DEVELOP COUNTS DEVELOP COUNTS DRUM K 2516 70000 11735 170000 DRUMBLADE K 2516 70000 11735 170000 GRID K 2516 70000 11735 170000 MAINCHARGERNEEDLE K 2516 70000 11735 170000 CHARGERCLEANINGPA...

Page 52: ...GE No DATE COL PPC PRN FAX TOTAL 0 20080208 Y Print Count LT A4 181 45 226 1 20080208 Y Average Pixel Count 2 70 1 74 2 51 2 20080208 Y Latest Pixel Count 6 15 0 39 0 39 3 20080208 M Print Count LT A4 181 45 226 4 20080208 M Average Pixel Count 6 11 2 5 29 5 20080208 M Latest Pixel Count 6 82 2 15 2 15 6 20080208 C Print Count LT A4 181 45 226 7 20080208 C Average Pixel Count 5 46 2 4 81 8 2008020...

Page 53: ... Pixel Count 8 36 2 34 2 34 3 20080208 Y Print Count LT A4 181 45 226 4 20080208 Y Average Pixel Count 2 7 1 74 2 51 5 20080208 Y Latest Pixel Count 6 15 0 39 0 39 6 20080208 M Print Count LT A4 181 45 226 7 20080208 M Average Pixel Count 6 11 2 5 29 8 20080208 M Latest Pixel Count 6 82 2 15 2 15 9 20080208 C Print Count LT A4 181 45 226 10 20080208 C Average Pixel Count 5 46 2 18 4 81 11 20080208...

Page 54: ...064 064 3400_1000_011 F110 00000000 071212 155334 064 064 3400_1000_011 F110 00000000 071212 160243 064 064 3400_1000_011 F110 00000000 071212 161517 064 064 3400_1000_011 EAD0 00000001 071212 172126 064 064 3400_1000_011 E860 00000060 071225 133517 064 064 3422_1000_011 E731 00000060 071225 133525 064 064 3422_1000_011 E090 00000060 071225 133602 064 064 3402_1000_011 E870 00000137 071226 140648 ...

Page 55: ...99 99999999 T430SY0J001 2007 04 17 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 T430S 01 2007 04 17 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 T430M 01 2007 05 18 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 99999999 T430F 02 2007 05 18 99999999 99999999 99999999 99999999 99999999 99999999 99999999...

Page 56: ...ON or OFF or if it was turned ON or OFF with a remote reset function TOTAL Total counter data when the power was turned OFF and then back ON POWER ON_OFF LOG 08 05 10 17 35 DATE TIME FUNCTION TOTAL 030619 144650 ON 99999999 030619 181201 OFF 99999999 030620 103551 ON 99999999 030620 134930 OFF 99999999 030620 135026 ON 99999999 030620 141110 OFF 99999999 030623 112540 ON 99999999 030624 112524 OFF...

Page 57: ...0 B3 UI DATA COMMON SECTION VERSION V002 000 0 UI DATA INITIAL LANGUAGE AT POWER ON V002 000 0 UI DATA 1ST LANGUAGE IN HDD V002 000 3 UI DATA 2ND LANGUAGE IN HDD V002 000 3 UI DATA 3RD LANGUAGE IN HDD V034 000 7 UI DATA 4TH LANGUAGE IN HDD V034 000 6 UI DATA 5TH LANGUAGE IN HDD V034 000 11 UI DATA 6TH LANGUAGE IN HDD V034 000 10 UI DATA 7TH LANGUAGE IN HDD V030 000 4 HDD DATA VERSION T410HD0J230 W...

Page 58: ...C CORPORATION All rights reserved SELF DIAGNOSTIC MODE 2 26 Error Log Error logs are output The conditions of the error logs produced in a USB media are as shown below LOG folders yyyymmddhhmm_ss_xxxx Date and time in which the error occurred error code logdump txt i txt ...

Page 59: ... TOTAL 37 0 1 38 FAX FULL COLOR TWIN MONO COLOR BLACK TOTAL SMALL 0 0 0 0 LARGE 0 0 0 0 TOTAL 0 0 0 0 PRINTER FULL COLOR TWIN MONO COLOR BLACK TOTAL SMALL 118 0 60 178 LARGE 4 0 0 4 TOTAL 122 0 60 182 LIST FULL COLOR TWIN MONO COLOR BLACK TOTAL SMALL 0 0 0 0 LARGE 0 0 0 0 TOTAL 0 0 0 0 SCAN COUNTER TOTAL FULL COLOR TWIN MONO COLOR BLACK TOTAL COPY 7 0 1 8 FAX 0 0 0 0 NETWOR 0 0 0 0 TOTAL 7 0 1 8 C...

Page 60: ...fication List of Adjustment Mode 05 Classification Adjustment Mode 05 Given in the Service Manual Given in the Service Manual and Service Handbook Scanner Log table 361 362 Image position 305 306 Carriage position 359 360 Fixed value 363 364 Shading position 350 351 Distortion 308 Reproduction ratio 340 Automatic dust detection 349 Image ACS 1675 RGB 1080 1081 1082 8372 Black header density level ...

Page 61: ...8051 0 to 2 8052 0 to 2 8053 0 to 2 8054 0 to 2 8055 0 to 2 8056 0 to 2 8057 0 to 2 8058 0 to 2 8059 0 to 2 8060 0 to 2 8061 0 to 2 8062 0 to 2 8063 0 to 2 8064 0 to 2 8065 0 to 2 8066 8150 0 to 2 8151 0 to 2 8152 0 to 2 8153 0 to 2 8154 0 to 2 8155 0 to 2 8156 0 to 2 8157 0 to 2 Gamma adjustment 1644 0 to 8 7380 0 to 2 580 1642 Gamma balance 7319 0 to 2 7320 0 to 2 590 0 to 2 591 0 to 2 592 0 to ...

Page 62: ... 8113 0 to 2 8118 0 to 2 8119 0 to 2 8375 Switchover on screens 8179 8190 8191 8176 8187 8188 Smudged faint text 648 649 925 7102 7103 7340 7341 7342 8130 8131 8132 Toner saving 664 0 to 2 1055 0 to 2 Toner limit threshold 8070 0 to 9 8071 0 to 9 Toner amount 1050 1612 1613 1614 1615 1616 1617 1618 1619 1620 Blank page judgment 7618 Background processing 9104 9107 Setting beam level conversion 672...

Page 63: ...motor 491 0 to 11 PFP motor 4707 0 to 8 TLCF motor 4708 0 to 8 Feed transport motor 489 0 to 8 Transfer belt motor 487 0 to 8 Drum motor 481 0 to 8 Exit motor 446 0 to 11 Fuser roller 485 0 to 8 Registration motor 483 0 to 8 Feeding system Aligning amount 4100 0 to 4 4101 0 to 4 4103 0 to 4 4104 0 to 4 4105 0 to 4 4106 0 to 4 4107 0 to 4 4108 0 to 4 4109 0 to 4 4110 0 to 4 4111 4115 0 to 4 4116 0 ...

Page 64: ...dity 247 270 Cleaning 2961 0 to 1 2962 0 to 1 2963 0 to 1 2966 0 to 1 Bias offset 2934 0 to 8 2935 0 to 8 2936 0 to 8 2937 0 to 8 2938 0 to 8 2939 0 to 8 2940 0 to 8 2941 0 to 8 Charger Charger grid calibration 248 2622 0 to 1 2623 0 to 1 2624 0 to 1 2625 0 to 1 2764 Developer Developer 2627 0 to 1 2628 0 to 1 2629 0 to 1 2630 0 to 1 RADF Aligning amount 354 355 Transporting 357 358 365 366 Finish...

Page 65: ...st copy 0 5 POWER POWER OFF ON Exit Digital key Code START ENTER or INTERRUPT Value unchangeable Value displayed FAX START Test copy 0 5 POWER POWER OFF ON Exit Digital key Code START CANCEL UP or DOWN Adjust a value CLEAR Corrects value ENTER or INTERRUPT Stores value in RAM 0 5 POWER Digital key Code Digital key Sub code CLEAR Corrects value ENTER or INTERRUPT Press FUNCTION CLEAR to enter minus...

Page 66: ...justment mode In that case turn ON the power normally leave the equipment for approx 3 minutes after it has become ready state and then start up the adjustment mode again 0 5 POWER POWER OFF ON Exit Digital key Code Digital key Sub code CLEAR Corrects value START START CANCEL or CLEAR CANCEL FAX START Test copy ENTER Stores value in RAM Automatic adjustment 0 5 POWER POWER OFF ON Exit Digital key ...

Page 67: ...nning direction 33 gradation steps C For checking the image of printer section 15 Secondary scanning direction 33 gradation steps K For checking the image of printer section 55 Grid pattern Full Color Thick paper 2 Refer to 3 1 7Paper alignment at the registration roller 56 Grid pattern Full Color Thick paper 3 Refer to 3 1 7Paper alignment at the registration roller 57 Grid pattern Full Color OHP...

Page 68: ... the printing section 99 Grid pattern 2 For printing K 4 Thick paper 1 100 Grid pattern 1 Full color Thick paper 1 101 Grid pattern 1 Black Thick paper 1 104 Color deviation confirmation pattern A3 LD 111 Field curvature deviation confirmation pattern For secondary scanning position fine adjustment 200 Copier gamma adjustment pattern Color black integrated Plain paper Refer to 3 2 1Automatic gamma...

Page 69: ...djustment pattern Color black integrated Special paper 1 Refer to 3 2 1Automatic gamma adjustment 215 Copier gamma confirmation pattern Color Special paper 1 Refer to 3 2 1Automatic gamma adjustment 216 Copier gamma adjustment pattern Color black integrated Special paper 2 Refer to 3 2 1Automatic gamma adjustment 217 Copier gamma confirmation pattern Color Special paper 2 Refer to 3 2 1Automatic g...

Page 70: ...lity sensor when there is no test pattern on the transfer belt 2 390 0 High density pattern Y ALL 0 0 1023 M Displays the output value of image quality sensor when a high density test pattern is written The larger the value is the smaller the toner amount adhered becomes 10 390 1 High density pattern M ALL 0 0 1023 M 10 390 2 High density pattern C ALL 0 0 1023 M 10 390 3 High density pattern K AL...

Page 71: ...14 Image Density adjustment Automatic adjustment Text Photo PPC black 128 0 255 SYS The larger the value is the darker the image becomes 1 515 Text PPC black 128 0 255 SYS 1 580 Image Automatic gamma adjustment Black All media types PPC black When color deviation is found in gradation reproduction the gradation reproduction of color K can be corrected with the automatic gamma adjustment The result...

Page 72: ...level 3 4 PPC black 191 0 255 SYS 4 667 4 Beam level 4 4 PPC black 255 0 255 SYS 4 700 Image Density adjustment Manual adjustment Center value Text FAX black 128 0 255 SYS The larger the value is the lighter the image at the center value becomes 1 710 Image Photo FAX black 128 0 255 SYS The larger the value is the darker the image at the center value becomes 1 714 Text Photo FAX black 128 0 255 SY...

Page 73: ...ance adjustment Image smoothing Low density SCN black 128 0 255 SYS The larger the value is the darker the image of the area surrounding the target area becomes 4 883 1 Medium density SCN black 128 0 255 SYS 4 883 2 High density SCN black 128 0 255 SYS 4 922 Image Sharpness adjustment Black User custom PPC black 128 0 255 SYS The larger the value is the sharper the image becomes The smaller the va...

Page 74: ...1004 6 Thick paper 4 PRT color SYS 7 1004 7 Special paper 1 PRT color SYS 7 1004 8 Special paper 2 PRT color SYS 7 1008 Image All media types PRT color SYS When color deviation is found in gradation reproduction the gradation reproduction of 4 colors can be corrected with the automatic gamma adjustment The result of the correction above will be applied to all media types 7 1050 Image Maximum toner...

Page 75: ...ment Center value Text Photo PPC color 128 0 255 SYS The larger the value is the darker the image becomes 1 1586 Text PPC color 128 0 255 SYS 1 1587 Printed image PPC color 128 0 255 SYS 1 1588 Photo PPC color 128 0 255 SYS 1 1589 Map PPC color 128 0 255 SYS 1 1612 Image Maximum toner density adjustment to paper type Plain paper PPC color 255 0 255 SYS The smaller the value is the less toner is ad...

Page 76: ... value is the more it tends to be judged as color 1 1688 Image Background adjustment Full color Automatic density adjustment Text Photo PPC color 128 0 255 SYS The larger the value is the lighter the background becomes 1 1689 Text PPC color 128 0 255 SYS 1 1690 Printed image PPC color 128 0 255 SYS 1 1691 Photo PPC color 128 0 255 SYS 1 1692 Map PPC color 128 0 255 SYS 1 1698 Image Background adju...

Page 77: ...value is the softer the image becomes and the less moire appears 1 1738 Text PPC color 128 0 255 SYS 1 1739 Printed image PPC color 128 0 255 SYS 1 1740 Photo PPC color 128 0 255 SYS 1 1741 Map PPC color 128 0 255 SYS 1 1757 Image Sharpness adjustment Auto color Text Photo PPC color 128 0 255 SYS The larger the value is the sharper the image becomes The smaller the value is the softer the image be...

Page 78: ...r Y Text L PPC color 128 0 255 SYS 4 1780 1 M PPC color 128 0 255 SYS 4 1780 2 H PPC color 128 0 255 SYS 4 1781 0 Image Color balance adjustment for Y Printed image L PPC color 128 0 255 SYS 4 1781 1 M PPC color 128 0 255 SYS 4 1781 2 H PPC color 128 0 255 SYS 4 1782 0 Image Color balance adjustment for Y Photo L PPC color 128 0 255 SYS 4 1782 1 M PPC color 128 0 255 SYS 4 1782 2 H PPC color 128 0...

Page 79: ...for M Photo L PPC color 128 0 255 SYS 4 1787 1 M PPC color 128 0 255 SYS 4 1787 2 H PPC color 128 0 255 SYS 4 1788 0 Image Color balance adjustment for M Map L PPC color 128 0 255 SYS 4 1788 1 M PPC color 128 0 255 SYS 4 1788 2 H PPC color 128 0 255 SYS 4 1789 0 Image Color balance adjustment for C Text Photo L PPC color 128 0 255 SYS 4 1789 1 M PPC color 128 0 255 SYS 4 1789 2 H PPC color 128 0 2...

Page 80: ...4 1796 2 H PPC color 128 0 255 SYS 4 1797 0 Image Color balance adjustment for K Photo L PPC color 128 0 255 SYS 4 1797 1 M PPC color 128 0 255 SYS 4 1797 2 H PPC color 128 0 255 SYS 4 1798 0 Image Color balance adjustment for K Map L PPC color 128 0 255 SYS 4 1798 1 M PPC color 128 0 255 SYS 4 1798 2 H PPC color 128 0 255 SYS 4 7025 Image Background offset adjustment for ADF Text Photo PPC black ...

Page 81: ...justment User custom PPC black 1 0 1 SYS 0 Background peak Fixed 1 Background peak Varied 1 7237 Image Range correction adjustment Black Manual density adjustment User custom PPC black 1 0 1 SYS 1 7279 Image Background adjustment Black Automatic density adjustment User custom PPC black 128 0 255 SYS The larger the value is the lighter the background becomes 1 7280 Image Background adjustment Black...

Page 82: ... Image Gamma balance adjustment PCL Smooth 600dpi L PRT black 128 0 255 SYS When the value increases the density in the target area becomes higher L Low density area M Medium density area H High density area 4 7317 1 M PRT black 128 0 255 SYS 4 7317 2 H PRT black 128 0 255 SYS 4 7318 0 Image Gamma balance adjustment PCL Detail 600dpi L PRT black 128 0 255 SYS When the value increases the density i...

Page 83: ...N black 0 0 1 SYS 1 7468 Image Background offset adjustment for ADF SCN black 128 0 255 SYS The larger the value is the lighter the background becomes 1 7470 Image Sharpness adjustment Black User custom SCN black 128 0 255 SYS The larger the value is the sharper the image becomes The smaller the value is the softer the image becomes and the less moire appears 1 7475 Image Density adjustment Manual...

Page 84: ...ensity area 4 7642 1 M PPC color 128 0 255 SYS 4 7642 2 L PPC color 128 0 255 SYS 4 7667 Image Range correction adjustment Auto color black Automatic density adjustment Text Photo PPC black 1 0 1 SYS 0 Background peak Fixed 1 Background peak Varied 1 7668 Image Text PPC black 1 0 1 SYS 1 7669 Image Range correction adjustment Auto color black Manual density adjustment Text Photo PPC black 1 0 1 SY...

Page 85: ...3 Image Background adjustment Monocolor Manual density adjustment User custom PPC color 128 0 255 SYS 1 7764 Image Background offset adjustment for ADF Full color PPC color 128 0 255 SYS The larger the value is the lighter the background becomes 1 7765 Image Mono color PPC color 128 0 255 SYS 1 7766 Image Twin color PPC color 128 0 255 SYS 1 7767 Image Range correction adjustment Full color Automa...

Page 86: ...ader becomes The smaller the value is the lighter the header becomes 1 7812 Image Text PPC color 0 0 8 SYS 1 7956 0 Image Gamma balance adjustment Black Image smoothing L PPC black 128 0 255 SYS The larger the value is the darker the image of the area surrounding the target area becomes L Low density area M Medium density area H High density area 4 7956 1 M PPC black 128 0 255 SYS 4 7956 2 H PPC b...

Page 87: ...alue increases L Low density area M Medium density area H High density area 4 7983 1 M PPC color 128 0 255 SYS 4 7983 2 H PPC color 128 0 255 SYS 4 8010 0 Image Background adjustment Smooth Color 600 dpi PS PRT color 128 0 255 SYS The larger the value is the darker the background becomes The smaller the value is the lighter the background becomes 4 8010 1 PCL PRT color 128 0 255 SYS 4 8010 2 XPS P...

Page 88: ...adjustment for twin color mode PS smooth C 600dpi Low density PRT color 128 0 255 SYS The larger the value is the higher the cyan density of the area becomes 4 8028 1 Medium density PRT color 128 0 255 SYS 4 8028 2 High density PRT color 128 0 255 SYS 4 8029 0 Image Color balance adjustment for twin color mode PS smooth K 600dpi Low density PRT color 128 0 255 SYS The larger the value is the highe...

Page 89: ...djustment for twin color mode PCL smooth K 600dpi Low density PRT color 128 0 255 SYS The larger the value is the higher the black density of the area becomes 4 8037 1 Medium density PRT color 128 0 255 SYS 4 8037 2 High density PRT color 128 0 255 SYS 4 8038 0 Image Color balance adjustment for twin color mode PCL smooth Y 600dpi Low density PRT color 128 0 255 SYS The larger the value is the hig...

Page 90: ...t XPS smooth K L PRT color 128 0 255 SYS 4 8045 1 M PRT color 128 0 255 SYS 4 8045 2 H PRT color 128 0 255 SYS 4 8046 0 Image Color balance adjustment XPS detail Y L PRT color 128 0 255 SYS The larger the value is the darker only the target color becomes L Low density area M Medium density area H High density area 4 8046 1 M PRT color 128 0 255 SYS 4 8046 2 H PRT color 128 0 255 SYS 4 8047 0 Image...

Page 91: ...ent PS Smooth K L PRT color 128 0 255 SYS 4 8053 1 M PRT color 128 0 255 SYS 4 8053 2 H PRT color 128 0 255 SYS 4 8054 0 Image Color balance adjustment PS Detail Y L PRT color 128 0 255 SYS The larger the value is the darker only the target color becomes L Low density area M Medium density area H High density area 4 8054 1 M PRT color 128 0 255 SYS 4 8054 2 H PRT color 128 0 255 SYS 4 8055 0 Image...

Page 92: ... 0 255 SYS 4 8061 1 M PRT color 128 0 255 SYS 4 8061 2 H PRT color 128 0 255 SYS 4 8062 0 Image Color balance adjustment PCL Detail Y L PRT color 128 0 255 SYS The larger the value is the darker only the target color becomes L Low density area M Medium density area H High density area 4 8062 1 M PRT color 128 0 255 SYS 4 8062 2 H PRT color 128 0 255 SYS 4 8063 0 Image Color balance adjustment PCL ...

Page 93: ...Thick paper 1 PRT color 128 0 255 SYS 4 8070 4 Thick paper 2 PRT color 128 0 255 SYS 4 8070 5 Thick paper 3 PRT color 128 0 255 SYS 4 8070 6 Thick paper 4 PRT color 128 0 255 SYS 4 8070 7 Special paper 1 PRT color 128 0 255 SYS 4 8070 8 Special paper 2 PRT color 128 0 255 SYS 4 8070 9 OHP film PRT color 128 0 255 SYS 4 8071 0 Image Maximum toner density Threshold adjustment Smooth 600 dpi Plain pa...

Page 94: ...E PS Line Art Text PRT color 128 0 255 SYS 4 8113 1 Graphics PRT color 128 0 255 SYS 4 8113 2 Image PRT color 128 0 255 SYS 4 8118 0 Image Sharpness adjustment e BRIDGE PS Text PRT black 128 0 255 SYS The larger the value is the sharper the image becomes The smaller the value is the softer the image becomes 4 8118 1 Graphics PRT black 128 0 255 SYS 4 8118 2 Image PRT black 128 0 255 SYS 4 8119 0 E...

Page 95: ...area becomes 4 8154 1 Medium density PRT color 128 0 255 SYS 4 8154 2 High density PRT color 128 0 255 SYS 4 8155 0 Image Color balance adjustment for twin color mode XPS detail M 600dpi Low density PRT color 128 0 255 SYS The larger the value is the higher the magenta density of the area becomes 4 8155 1 Medium density PRT color 128 0 255 SYS 4 8155 2 High density PRT color 128 0 255 SYS 4 8156 0...

Page 96: ...laced with black becomes The smaller the value is the narrower the range becomes 4 8212 1 Photograp h PRT color 1 1 255 SYS 4 8212 2 Presentati on PRT color 1 1 255 SYS 4 8212 3 Line Art PRT color 8 1 255 SYS 4 8213 Image PureBlack Gray threshold adjustment Twin color print General PRT color 8 1 255 SYS The larger the value is the wider the range of colors to be replaced with black becomes The sma...

Page 97: ...the range becomes 4 8252 1 Photograp h PRT color 8 1 255 SYS 4 8252 2 Presentati on PRT color 8 1 255 SYS 4 8252 3 Line Art PRT color 8 1 255 SYS 4 8252 4 Advanced PRT color 8 1 255 SYS 4 8253 0 Image PureBlack Gray threshold adjustment PS Graphic General PRT color 1 1 255 SYS The larger the value is the wider the range of colors to be replaced with black becomes The smaller the value is the narro...

Page 98: ...8 Image Density adjustment Manual adjustment Dark step value Text SCN color 20 0 255 SYS Sets the changing amount per step of the density adjustment buttons on the control panel The larger the value is the darker the image of the dark step becomes 1 8349 Printed image SCN color 20 0 255 SYS 1 8350 Photo SCN color 20 0 255 SYS 1 8361 Image Range correction adjustment Full color Manual density adjus...

Page 99: ... custom mode SCN color 20 0 255 SYS Sets the changing amount by 1 step at density adjustment on the control panel The larger the value is the darker the image of the dark steps becomes 1 8385 Image Background offset adjustment Automatic density adjustment Text SCN color 128 0 255 SYS The larger the value is the less easily the background low density area is printed The smaller the value is the mor...

Page 100: ...CN black 128 0 255 SYS 1 8403 Gray scale SCN black 128 0 255 SYS 1 8404 User custom mode SCN black 128 0 255 SYS 1 8405 Image Background offset adjustment Manual density adjustment Text Photo SCN black 128 0 255 SYS The larger the value is the less easily the background low density area is printed The smaller the value is the more easily the background low density area is printed 1 8407 Photo SCN ...

Page 101: ...NOSTIC MODE 2 69 2 5 6 System Adjustment mode 05 Code Classific ation Items Functi on Default Accept able value RAM Contents Proce dure 976 Maintena nce Equipment number serial number display ALL SYS When this adjustment is performed with this code the setting code 08 995 is also performed automatically 10 digits 1 ...

Page 102: ...ry scanning direction scanner section ALL 128 0 255 SYS When the value increases by 1 the reproduction ratio in the secondary scanning direction vertical to paper feeding direction increases by approx 0 017 1 357 RADF Fine adjustment of RADF transport speed ALL 50 0 100 SYS When the value increases by 1 the reproduction ratio of the secondary scanning direction on original fed from the RADF increa...

Page 103: ...correction shading position correction factor reproduction ratio correction value in primary scanning direction from the SRAM of the SLG board to the SRAM of the SYS board 6 365 RADF RADF leading edge position 1 adjustment for single sided original ALL 50 0 100 SYS When the value increases by 1 the copied image of original fed from the RADF shifts toward the trailing edge of paper by approx 0 2 mm...

Page 104: ...alue increases by 1 the writing start position shifts to the front side by approx 0 0423 mm 1 411 PRT 128 0 255 M 1 428 Image Leading edge position adjustment Normal speed PFP lower drawer ALL 50 0 100 M When the value increases by 1 the image shifts toward the trailing edge of the paper by approx 0 1 mm 1 429 Image Leading edge position adjustment Normal speed LCF ALL 50 0 100 M When the value in...

Page 105: ...ing edge of the paper Reverse side at duplexing color PPC PRT 18 0 255 M 4 434 5 Image Right margin adjustment blank area at the right of the paper along the paper feeding direction Reverse side at duplexing Thick paper 1 PPC PRT 12 0 255 M 4 440 Image Leading edge position adjustment Normal speed 1st drawer ALL 50 0 100 M When the value increases by 1 the image shifts toward the trailing edge of ...

Page 106: ... Transport speed Decelerati ng PRT 128 0 255 M 4 489 4 FAX 128 0 255 M 4 489 5 PPC 128 0 255 M 4 489 6 Transport speed High speed PRT 128 0 255 M 4 489 7 FAX 128 0 255 M 4 489 8 PPC 128 0 255 M 4 498 0 Image Adjustment of primary scanning laser writing start position for duplex printing Long size ALL 128 0 255 M When the value increases by 1 the image shifts toward the front side by 0 0423 mm When...

Page 107: ...ting ALL M Perform this adjustment when the SRAM on the laser unit or the LGC board has been replaced 6 4732 0 Image Displaying corrected values of leading edge adjustment Absolute humidity reference value ALL 255 0 255 M 10 4732 1 Absolute humidity RMS value ALL 255 0 255 M 10 Adjustment mode 05 Code Classific ation Items Functi on Default Accept able value RAM Contents Proce dure ...

Page 108: ...UTY stands for the SYS board 2 6 1 Classification List of Setting Mode 08 Classification Setting Mode 08 Given in the Service Manual Given in the Service Manual and Service Handbook User interface ACS 9698 AMS 605 Feeding paper media 9185 0 to 1 X in 1 650 Color specification 643 644 Indicator 671 Edit copying 645 646 Sound 610 969 970 Counter 202 Cascade 652 653 ACS 268 Screen 207 602 9985 Admini...

Page 109: ...e form for exporting 8625 Private print Hold print job continue operation 8626 Scanner E mail 272 273 Pre scan 3015 Date time 8540 Fax FAX mistransmission prevention function 3847 3848 3849 Receiving confidential data 3846 Function 1498 1926 8612 Destination 701 Default setting 274 Priority drawer 689 Retaining the settings 9987 Image ACS 609 0 to 4 9825 9974 9975 ALL clear 7000 7001 7300 7301 740...

Page 110: ...492 4621 4622 Setting 988 Coated paper Mode 675 0 to 4 Paper size 224 225 226 227 228 256 8548 Paper dimension 210 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 470 471 4567 4568 Paper retry 463 0 to 1 464 0 to 1 465 0 to 1 466 0 to 1 467 0 to 1 468 0 to 1 482 1390 1391 1392 1393 1394 1395 1396 1397 1398 1399 1400 1401 Pushing Paper 4553 0 to 4 Paper informati...

Page 111: ...1 0 to 1 4554 0 to 1 4561 6209 0 to 2 Used toner motor lock detection 4595 Enforced toner supply 2411 0 to 2 2412 0 to 2 2413 0 to 2 Paper exit Paper exit speed control switching 4563 Duplex reversing position correction control 4564 Transfer 1st transfer 816 2512 2nd transfer 2490 Resistance detection 2511 Transfer bias 2510 Cleaner Drum reverse rotation amount control 2367 Prevention of drum rot...

Page 112: ...to 3 5296 0 to 3 5409 0 to 1 5410 0 to 1 Intermittence setting 5449 0 to 6 Status counter 400 Fuser reverse rotation setting 4569 Pre running 417 0 to 1 439 0 to 1 440 0 to 1 441 0 to 1 461 0 to 4 517 526 584 855 2020 0 to 3 5280 0 to 1 5299 0 to 1 5308 0 to 1 5309 0 to 1 5310 0 to 3 Fuser unit 4549 Fuser unit voltage determination 4591 Image processing Counter 1371 1372 1378 1380 1382 1383 1385 1...

Page 113: ... 9384 9946 9947 9957 9958 9959 9980 9981 File 1779 1782 1783 1784 1785 1786 FTP 1055 1059 1060 1089 1090 1091 1092 3739 3804 HTTP 1030 1031 1032 IP Conflict 1440 IP Filter 1720 1721 1722 1723 1724 1725 1726 1727 1728 1729 1730 1731 1732 1733 1734 1735 1736 1737 1738 1739 8804 IPP 1078 1079 1080 1081 1082 1083 1084 1085 1086 1087 1088 1447 1448 1449 1450 1451 3725 3726 IPv6 3767 3768 3770 3775 3776...

Page 114: ...11 3741 SNMP 3631 3845 8803 SNTP 1441 1442 1444 1445 1446 3740 SSL 1740 1741 1742 1743 1744 1745 1746 1747 1748 1749 1750 9819 9822 TRAP 1069 1070 WIA Scan Driver 9749 InternetFAX 266 1114 1485 3812 Offramp 1043 1044 1045 Function 1432 1435 1436 Automatic transferring 660 661 Initialization 1119 Scan setting 1781 0 to 1 1940 3805 3815 3816 3817 3818 3850 Speed and settings 1003 Direct SMTP 3810 38...

Page 115: ...676 1677 1678 Bluetooth Data encryption 1715 Setting 1710 1711 1712 1713 1714 1719 1941 Counter ACS 6853 0 to 2 6854 0 to 2 6855 0 to 2 6856 0 to 2 6857 0 to 2 6858 0 to 2 6859 0 to 2 6860 0 to 2 6861 0 to 2 6862 0 to 2 6863 0 to 2 6864 0 to 2 HDD 390 391 392 393 JOB 6850 0 to 2 6851 0 to 2 6852 0 to 2 External counter 381 1126 8549 8594 Calibration counter 6817 Count method 616 663 Paper source 3...

Page 116: ...0 to 2 332 0 to 2 333 0 to 2 334 0 to 2 335 0 to 2 n UP printing 1530 0 to 4 1531 0 to 4 1532 0 to 4 1533 0 to 1 1534 0 to 1 1535 6806 0 to 7 6810 0 to 7 6811 0 to 7 6812 0 to 7 6813 0 to 7 6814 0 to 7 6815 0 to 7 6816 0 to 7 Department counter 8616 8617 8618 8619 8620 Version FAX 915 HDD 944 Engine 903 905 907 System 900 920 921 922 923 924 925 926 927 928 929 930 931 933 934 935 936 937 938 939 ...

Page 117: ...8 780 781 782 783 784 785 786 787 788 789 790 791 792 793 794 795 796 1145 1495 9739 774 Remote update 3630 Supply order 732 733 734 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 760 761 762 763 764 765 Telephone 250 Panel calibration 692 Electronic Filing Setting 267 270 950 976 1497 8613 Data overwrite enabler HDD 1422 1424 1426 SRAM 1428 Classification ...

Page 118: ...95 Custom size 9381 Administrator s password 1778 Summer time 3852 3853 3854 3855 3856 3857 3858 3859 3860 3861 3862 3863 Destination 201 Initialization 947 Setting 949 975 986 1470 1471 9814 9815 9828 9829 9848 9892 9893 9894 9799 9826 Direct print 3803 Databases 685 686 684 Default repeat count 9789 Template 3851 9886 9888 Partition 662 666 667 Banner 678 679 680 Date Time 200 638 File 288 1913 ...

Page 119: ...ge empty 8506 Print image position adjustment in secondary scanning direction 8508 8509 8510 Wide A4 Mode for PCL 8511 Number of jobs in batch processing 8512 RIP standard paper judgment 8514 Outside erase 8515 8516 8600 Scan setting 8517 8518 8519 8526 8527 8528 No paper message 8524 ACS release 8529 0 to 2 8530 0 to 2 8531 0 to 2 Panel 8532 Hardcopy security printing 9883 9884 Electronic key 384...

Page 120: ...530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved SELF DIAGNOSTIC MODE 2 88 General Default setting of color mode 8629 Classification Setting Mode 08 Given in the Service Manual Given in the Service Manual and Service Handbook ...

Page 121: ...rrects value CANCEL 0 8 POWER POWER OFF ON Exit Digital key Code START ENTER or INTERRUPT Adjustment value cannot be changed 0 8 POWER POWER OFF ON Exit Digital key Code START CANCEL or CLEAR Automatic setting INITIALIZE or INTERRUPT Stores value in RAM 0 8 POWER POWER OFF ON Exit Digital key Code Digital key Sub code Digital key FUNCTION CLEAR Sets or changes value START START ENTER or INTERRUPT ...

Page 122: ...RT CANCEL ENTER or INTERRUPT CLEAR Corrects value Stores value in RAM 0 8 POWER POWER OFF ON Exit Digital key Code Digital key 1st setting Digital key 2nd setting START START CANCEL ENTER or INTERRUPT CLEAR Corrects value CLEAR Corrects value Stores value in RAM 0 8 POWER POWER OFF ON Exit Digital key Code Digital key or Software keyboard START CANCEL CLEAR Corrects value 2 Stores value in RAM 1 M...

Page 123: ...sed loop control Contrast voltage ALL 1 0 1 M Sets whether or not correcting the contrast voltage in closed loop control 0 Invalid 1 Valid 1 557 Image control Image quality closed loop control Laser power ALL 1 0 1 M Sets whether or not correcting the laser power in closed loop control 0 Invalid 1 Valid 1 573 Image control Abnormality detection count Y Display 0 clearing ALL 0 0 16 M Counts the ab...

Page 124: ...LF DIAGNOSTIC MODE 2 92 576 Image control Abnormality detection count K Display 0 clearing ALL 0 0 16 M Counts the abnormality detection of image quality control Accumulating total of CE10 CE20 and CE40 1 Setting mode 08 Code Classific ation Items Functi on Default Accept able value RAM Contents Proce dure ...

Page 125: ...aper feeding Color registration adjustment control mode setting ALL 5 0 5 M 0 Not performed automatically 1 a 2 b 3 a b 4 b c 5 a b c Description a Performs the adjustment automatically at warming up b Performs the adjustment automatically when printing after a specified period of time has been completed c Performs the adjustment automatically at a ready status after a specified period of time or ...

Page 126: ...ng value of PM sheet counter K ALL black Refer to content 8 digits M Default value e STUDIO2020C 40000 e STUDIO2330C 46000 e STUDIO2820C 2830C 56000 e STUDIO3520C 3530C 4520C 70000 Unit page 1 252 Maintena nce Current value of PM driving counter Display 0 clearing K ALL black 0 8 digits M Counts up when the registration sensor is ON 1 344 Counter Count setting of tab paper PM ALL 1 0 1 M 0 Counted...

Page 127: ...his code is set to 0 Disabled and 1 ON cannot be set 1 662 General Clearing of SMS partition ALL SYS Clears SMS partition Performs when the service call F106 has occurred 3 666 General BOX partition clearing ALL SYS Initializes the Electronic Filing 3 667 General SHA partition clearing ALL SYS Initializes the shared folder 3 670 General HDD diagnostic menu display ALL SYS Display the HDD informati...

Page 128: ... 1 SYS 0 Not displayed 1 Displayed 1 900 Version System firmware ROM version ALL JPN T450SY0JXXX UC T450SY0UXXX EUR T450SY0EXXX Others T450SY0XXXX 2 903 Version Engine ROM version ALL 450M XXX 2 905 Version Scanner ROM version ALL 450S XXX 2 907 Version RADF ROM version ALL DF XXXX 2 908 Version Finisher ROM version ALL SDL XXX FIN XXX 2 911 Version Finisher punch ROM version ALL PUN XXX 2 915 Ver...

Page 129: ...ALL VXXX XXX X 2 939 Version Web UI data in HDD Version Language 6 ALL VXXX XXX X 2 944 Version HDD version ALL JPN T450HD0JXXX UC T450HD0UXXX EUR T450HD0EXXX Others T450HD0XXXX 2 947 General Initialization after software version upgrade ALL SYS Perform this code when the software in this equipment has been upgraded 3 995 Maintena nce Equipment number serial number display ALL 10 digits SYS This c...

Page 130: ...curity priority Encrypts all of the user s data 2 Encryption valid Performance priority Encrypts the user s data except the files temporarily created and deleted in the image processing such as copying or printing 1 9826 General Disabling Media File Save ALL 0 0 1 SYS 0 Invalid 1 Valid 1 9965 Version Imaging Acceleration Board SROM version ALL I XX X X 2 Setting mode 08 Code Classific ation Items ...

Page 131: ...of output pages per cartridge shows the average number of output pages under the condition that the data of print ratio 6 is printed on the standard paper size A4 LT at a normal temperature and humidity However users do not always print under the above condition As for the type of original copy print mode and environment each user has different tendency and as a result the number of output pages p...

Page 132: ...mber of pixel count or output pages after the detection of toner cartridge empty has exceeded the threshold The threshold to be used is selectable in the setting mode 08 1506 between the pixel count and output pages 0 Output pages 1 Pixel counter The threshold of pixel count is set in the setting mode 08 1508 and that of output pages is set in the setting mode 08 1507 When the new toner cartridge ...

Page 133: ... 49 is added to the print count when printing on B4 size area ratio to A4 149 1 27 is added to the print count when printing on LG size area ratio to LT 127 Pixel count Pixel count shows the ratio of laser emitting pixels to all pixels on standard paper The examples of pixel count are as follows Ex Printing 5 pages on A4 LT size with solid copy Laser emits to all pixels Pixel count 100 Print count...

Page 134: ...per size A4 or LT to convert it into the pixel count is selected 08 1500 Pixel counter display setting Whether or not to display the pixel counter on the LCD screen is selected 08 1504 Display reference setting The reference when displaying the pixel counter on the LCD screen toner cartridge reference or service technician reference is selected 08 1505 Determination counter of toner empty This is ...

Page 135: ...ecomes high in the original mode or density setting may cause it as well In this case the replacement cycle of toner cartridge is faster than the standard number of output pages Therefore this trend needs to be grasped for the service The relation between pixel count and number of output pages per cartridge is as follows Fig 2 2 Pixel count and number of output pages per cartridge 6 12 60 X Y Y 2 ...

Page 136: ...cartridge reference is selected 0 Service technician reference 1 Toner cartridge reference in the setting mode 08 1505 The following screen is displayed when the buttons COUNTER and PIXEL COUNTER are pressed in this order after Displayed is selected with the code above and the power is as usual turned ON The displayed buttons are depending on the setting of 08 1505 Fig 2 3 Fig 2 4 Reference select...

Page 137: ...eference full color is displayed SERVICE BLACK button Information screen of service technician reference black is displayed The following screen is displayed when pressing the TONER CARTRIDGE button Fig 2 5 Information screen of toner cartridge reference The following screen is displayed when pressing the SERVICE COLOR button Fig 2 6 Information screen of service technician reference full color ...

Page 138: ...520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved SELF DIAGNOSTIC MODE 2 106 The following screen is displayed when pressing the SERVICE BLACK button Fig 2 7 Information screen of service technician reference black ...

Page 139: ... TOSHIBA e STUDIO4520C TONERCARTRIDGE No DATE COL PPC PRN FAX TOTAL 0 20080208 Y Print Count LT A4 181 45 226 1 20080208 Y Average Pixel Count 2 70 1 74 2 51 2 20080208 Y Latest Pixel Count 6 15 0 39 0 39 3 20080208 M Print Count LT A4 181 45 226 4 20080208 M Average Pixel Count 6 11 2 5 29 5 20080208 M Latest Pixel Count 6 82 2 15 2 15 6 20080208 C Print Count LT A4 181 45 226 7 20080208 C Averag...

Page 140: ...6 4 20080208 Y Average Pixel Count 2 7 1 74 2 51 5 20080208 Y Latest Pixel Count 6 15 0 39 0 39 6 20080208 M Print Count LT A4 181 45 226 7 20080208 M Average Pixel Count 6 11 2 5 29 8 20080208 M Latest Pixel Count 6 82 2 15 2 15 9 20080208 C Print Count LT A4 181 45 226 10 20080208 C Average Pixel Count 5 46 2 18 4 81 11 20080208 C Latest Pixel Count 6 42 2 73 2 73 12 20080208 K Print Count LT A4...

Page 141: ...est pixel count 1626 1627 1628 1629 1639 Printer function Print count page 1558 1560 1562 1554 1555 Average pixel count 1615 1616 1617 1618 1619 1620 Latest pixel count 1630 1631 1632 1633 1640 FAX function Print count page 1556 Average pixel count 1625 Latest pixel count 1634 Total Average pixel count 1621 1622 1623 1624 Full color Twin color Black Total Yellow Magenta Cyan Black Copier function ...

Page 142: ...ared date The service technician reference cleared date 08 1510 is displayed The date 08 1502 was performed is stored Toner cartridge reference cleared date The toner cartridge reference cleared date is displayed The date 08 1503 was performed is stored 08 1511 Toner cartridge Y 08 1512 Toner cartridge M 08 1513 Toner cartridge C 08 1514 Toner cartridge K Full color Twin color Black Yellow Magenta...

Page 143: ...etting mode 08 Code Classific ation Items Functi on Default Accept able value RAM Contents Proce dure 1504 Pixel counter Pixel counter display setting ALL 1 0 1 SYS Selects whether or not to display the pixel counter on the LCD screen 0 Displayed 1 Not displayed 1 1505 Pixel counter Displayed reference setting ALL 0 0 1 SYS Selects the reference when displaying the pixel counter on the LCD screen ...

Page 144: ... of output pages for controlling 7 Present driving counts for control Means the present drive counts for controlling 1 count 2 seconds 8 Number of times replaced Counts up when clearing the counter of each unit in the PM Support Mode Screen Notes Sub code 0 is equivalent to sub code 6 Sub code 3 is equivalent to sub code 7 When the value of sub code 3 is changed the value of sub code 7 is also upd...

Page 145: ...0 000 46 000 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 170 000 170 000 Drum blade cleaner Y 1160 0 to 8 1161 Default values of code 1160 e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 0 0 Sub code 1 40 000 46 000 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 170 000 170 000 Drum...

Page 146: ...0 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 170 000 170 000 Charger grid C 1180 0 to 8 1181 Default values of code 1180 e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 0 0 Sub code 1 40 000 46 000 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 170 000 170 000 Charger Wire needle K...

Page 147: ...0 46 000 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 170 000 170 000 Charger cleaning pad Y 1192 0 to 8 1193 Default values of code 1192 e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 0 0 Sub code 1 40 000 46 000 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 170 000 170 000 Charge...

Page 148: ...0 56 000 70 000 70 000 70 000 Sub code 4 125 000 125 000 125 000 125 000 125 000 125 000 125 000 Developer material M 1204 0 to 8 1205 Default values of code 1204 e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 0 0 Sub code 1 40 000 46 000 56 000 56 000 70 000 70 000 70 000 Sub code 4 125 000 125 000 125 000 125 000 125 000 125 000 125 000 Developer material C 1...

Page 149: ... 0 0 0 0 0 Sub code 1 40 000 46 000 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 170 000 170 000 Transfer belt 1228 0 to 8 1229 Default values of code 1228 e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 0 0 Sub code 1 40 000 46 000 56 000 56 000 70 000 70 000 70 000 Sub code 4 170 000 170 000 170 000 170 000 170 000 170 ...

Page 150: ...340 000 340 000 340 000 340 000 340 000 340 000 Fuser roller 1274 0 to 8 1275 Default values of code 1274 e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 0 0 Sub code 1 80 000 92 000 112 000 112 000 140 000 140 000 140 000 Sub code 4 340 000 340 000 340 000 340 000 340 000 340 000 340 000 Fuser belt guide 1276 0 to 8 1277 Default values of code 1276 e STUDIO2020...

Page 151: ...C 3520C 3530C 4520C Sub codes 0 2 8 0 0 0 0 0 0 0 Sub code 1 80 000 80 000 80 000 80 000 80 000 80 000 80 000 Feed roller 2nd drawer 1300 0 1 2 8 1301 Default values of code 1300 e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Sub codes 0 2 8 0 0 0 0 0 0 0 Sub code 1 80 000 80 000 80 000 80 000 80 000 80 000 80 000 Feed roller LCF 1302 0 1 2 8 1303 Default values of code 1302 e STUDIO2020C 2330C...

Page 152: ... 000 80 000 Feed roller PFP lower drawer 1322 0 1 2 8 1323 Default values of code 1322 e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Sub codes 0 2 8 0 0 0 0 0 0 0 Sub code 1 80 000 80 000 80 000 80 000 80 000 80 000 80 000 Feed roller Bypass unit 1324 0 1 2 8 1325 Default values of code 1324 e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Sub codes 0 2 8 0 0 0 0 0 0 0 Sub code 1 80 000 80 00...

Page 153: ...0 Sub code 1 40 000 46 000 56 000 56 000 70 000 70 000 70 000 Sub code 4 125 000 125 000 125 000 125 000 125 000 125 000 125 000 Developer filter Y 5602 0 to 8 5603 Default values of code 5602 e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Sub codes 0 2 3 5 6 7 8 0 0 0 0 0 0 0 Sub code 1 40 000 46 000 56 000 56 000 70 000 70 000 70 000 Sub code 4 125 000 125 000 125 000 125 000 125 000 125 000 ...

Page 154: ...S Text 128 128 8118 1 Graphics 128 128 8118 2 Image 128 128 Code Item Default value when 08 700 is performed Default value when 08 9952 is performed 1006 Address Mode 1 2 1008 IP address 10 250 250 249 000 000 000 000 1009 Subnet mask 255 255 255 252 000 000 000 000 1010 Gateway 10 250 250 250 000 000 000 000 1011 Availability of IPX 2 1 1014 Availability of AppleTalk 2 1 1060 TCP port number of F...

Page 155: ...127 4128 4129 396 4 Item to be adjusted 3 1 3 Adjustment of image quality control Automatic initialization of image quality control Code in mode 05 Item to be adjusted Code in mode 05 3 1 2 Adjustment of the auto toner Developer material Image quality sensor 1 Needle electrode Transfer belt 1 Image position aligning sensor 1 Drum cleaning blade Laser optical unit 1st transfer roller 1 Main charger...

Page 156: ...utton Fig 3 3 4 The message below will be displayed approx 2 minutes later and the adjustment starts During the adjustment Current sensor voltage V shown in B automatically changes and gradually approaches to Target value V for adjustment reference voltage shown in A Fig 3 4 Code 200 All developer materials 201 Developer material Y 202 Developer material M 203 Developer material C 204 Developer ma...

Page 157: ...he adjustment is completed the ENTER button is displayed on the screen Fig 3 5 Note The values in A B and C vary with humidity 6 Press the ENTER button to store the adjustment result in the memory 7 Turn the power OFF 8 Install the toner cartridges B C A M z zzV C z zzV K z zzV Y z zzV M x xxV C x xxV K x xxV Y x xxV M yyy C yyy K yyy Y yyy e STUDIO2820C 2830C 3520C 4520C B Current sensor voltage ...

Page 158: ...05 395 procedure before Automatic gamma adjustment Code Item to be adjusted Contents 395 Forced performing of image quality closed loop control Procedure 1 While pressing 0 and 5 simultaneously turn the power ON Adjustment Mode 2 Key in 395 and press the START button 3 WAIT is displayed 4 When the adjustment finishes normally the equipment returns to the initial state of Adjustment Mode When an er...

Page 159: ... waste toner cover 2 Press and hold the MAIN POWER button for a few seconds to shut down the equipment 3 Turn the power ON 4 Release the waste toner box full status by the warming up operation 5 Check that WAIT is displayed When an adjustment error is displayed 1 Press and hold the ON OFF button for a few seconds to shut down the equipment in order to check the toner empty status 2 Turn the power ...

Page 160: ...ment Mode When an error occurs When Waste toner box replacement is displayed 1 Replace the waste toner box with a new one and close the waste toner cover 2 Press and hold the MAIN POWER button for a few seconds to shut down the equipment 3 Turn the power ON 4 Release the waste toner box full status by the warming up operation 5 Check that WAIT is displayed When an adjustment error is displayed 1 P...

Page 161: ...n image also varies Therefore check image position in the secondary scanning direction after installation or parts replacement because there is difference between the environments of an installation site and a factory where the equipment was shipped Although image adjustment is already performed at the shipment from the factory this adjustment must be performed again in the installation site If re...

Page 162: ...124 4125 4126 4127 4128 4129 2 Printer related image dimensional adjustment Reproduction ratio of primary scanning direction Fine adjustment of polygonal motor rotation speed 401 Primary scanning data laser writing start position 411 Reproduction ratio of secondary scanning direction Fine adjustment of transfer belt motor rotation speed 487 Secondary scanning data laser writing start position 408 ...

Page 163: ...est copying can be performed normal copy mode Fig 3 6 100 A A3 TEST MODE 100 A A3 TEST MODE 100 A A3 Wait Warming Up 100 A A3 COPYING 100 XXX A3 TEST MODE YYY ZZZ Current adjustment value Adjustment value newly keyed in If no entering YYY is displayed Code No 1 0 5 POWER ENTER INTERRUPT Digital keys START Key in codes Operation keys Display Power OFF ON Exit the Adjustment Mode Test copy Digital k...

Page 164: ...l rights reserved ADJUSTMENT 3 10 3 1 7 Paper alignment at the registration roller A Adjustment with touch panel Paper alignment at the registration roller can be adjusted in the following procedure by performing the code 05 480 1 Select the drawer Fig 3 7 2 Select the paper size Fig 3 8 ...

Page 165: ... CORPORATION All rights reserved e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C ADJUSTMENT 3 11 3 Select the media type Fig 3 9 4 Select the copy speed 45ppm for black copying in e STUDIO4520C or Other for others Fig 3 10 ...

Page 166: ...0C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 12 5 Key in the adjustment value Fig 3 11 6 Press the ENTER button to finish the adjustment Press the FUNCTION CLEAR button to return to the previous menu ...

Page 167: ... 2 Thick paper 3 4122 0 1 2 3 4 Plain paper e STUDIO3530C 4520C black only 2nd drawer CST2 4101 0 1 2 3 4 Plain paper 4116 0 1 2 3 4 Thick paper 1 Thick paper 2 Thick paper 3 4123 0 1 2 3 4 Plain paper e STUDIO3530C 4520C black only 3rd drawer CST3 4108 0 1 2 3 4 Plain paper 4117 0 1 2 3 4 Thick paper 1 Thick paper 2 Thick paper 3 4124 0 1 2 3 4 Plain paper e STUDIO3530C 4520C black only 4th drawe...

Page 168: ... E010 may occur Pay attention to the above and select the appropriate value 1 1 3 55 56 57 58 59 60 98 Single sided grid pattern in Black Mode Double sided grid pattern in Black Mode Grid pattern of thick paper 2 in Full Color Mode Grid pattern of thick paper 3 thick paper 4 in Full Color Mode Grid pattern of OHP film in Full Color Mode Single sided grid pattern of thick paper 2 in Black Mode Sing...

Page 169: ... to A Reproduction ratio of primary scanning direction Fine adjustment of polygonal motor rotation speed Printer B 52 0 5mm Refer to B Primary scanning data laser writing start position Printer C 200 0 5mm Refer to C Reproduction ratio of secondary scanning direction Fine adjustment of transfer belt motor rotation speed Printer D 52 0 5mm Refer to D Secondary scanning data laser writing start posi...

Page 170: ...0 08 mm step B Primary scanning data laser writing start position Printer 1 While pressing 0 and 5 simultaneously turn the power ON Adjustment Mode 2 Press 98 FAX A grid pattern with 10 mm squares is printed out Use A3 LD from the 2nd drawer 3 Measure the distance B from the left edge of the paper to the 6th line of the grid pattern 4 Check if the distance B is within 52 0 5 mm 5 If not use the fo...

Page 171: ... in the code 487 START Key in the sub code 0 START Key in a value acceptable values 0 to 255 ENTER or INTERRUPT Stored in memory When the value is not within the recommended values the trailing edge area of the image may be out of position for the paper length or the density at the trailing edge area of the image may become lower Perform the adjustment confirming the image 100 A is displayed Press...

Page 172: ...e it on the top side of the grid pattern 4 Check if the distance D is within 52 0 5 mm 5 If not use the following procedure to change values and measure the distance D again Procedure Adjustment Mode Key in the code shown above START Key in an acceptable value shown above ENTER or INTERRUPT Stored in memory 100 A is displayed Press 98 3 for duplexing FAX A grid pattern is printed out The larger th...

Page 173: ...ized paper 1 While pressing 0 and 5 simultaneously turn the power ON Adjustment Mode 2 Press 3 FAX A grid pattern with 10 mm squares is printed out Use A4 LT from the 1st drawer 3 Check the grid pattern on the test print and measure the distance E from the left edge of the paper to the 6th line of the grid pattern 4 Check if the distance E is within 52 0 5 mm 5 If not use the following procedure t...

Page 174: ...s reserved ADJUSTMENT 3 20 3 1 9 Image dimensional adjustment at the scanning section A Image distortion Fig 3 14 1 While pressing 0 and 5 simultaneously turn the power ON 2 Press FAX to make a copy of any image on a sheet of A3 LD paper Feeding direction Feeding direction Step 1 A Step 2 C B D ...

Page 175: ...me 1401E The following adjustments b to e should be performed with Test Chart No TCC 1 P 3 27 Adjustments and Checks using Test Chart No TCC 1 4 Make an adjustment in the order of step 1 and 2 Step 1 In case of A Tighten the mirror 3 adjustment screw CW In case of B Loosen the mirror 3 adjustment screw CCW Step 2 In case of C Tighten the mirror 1 adjustment screw CW In case of D Loosen the mirror ...

Page 176: ...eft rear side 3 Press FAX START to make a copy at the mode of A4 LT 100 Full color and Text Photo 4 Measure the distance B from the left paper edge to the 5 mm line of left grid pattern on the copy with a ruler 5 Check if the distance B is within 5 0 5 mm 6 If not use the following procedure to change values and repeat step 3 to 5 above Procedure Adjustment Mode Key in code 306 START Key in a valu...

Page 177: ...3 Press FAX START to make a copy at the mode of A4 LT 100 Full color and Text Photo 4 Measure the distance D from the top paper edge to the 10 mm line of top grid pattern on the copy with a ruler 5 Check if the distance D is within 10 0 5 mm 6 If not use the following procedure to change values and repeat step 3 to 5 above Procedure Adjustment Mode Key in the code 305 START Key in a value acceptab...

Page 178: ...eps 3 to 5 above Procedure Adjustment Mode Key in the code 430 START Key in a value acceptable values 0 to 255 ENTER or INTERRUPT Stored in memory 100 A is displayed The larger the adjustment value is the wider the blank area becomes approx 0 04 mm step Fig 3 17 Note Paper jams tend to occur in equipment in which thin paper such as 64g m2 17lb Bond paper is used or a large amount of high density i...

Page 179: ...rawer 4 Measure the blank area F at the right side of the copied image 5 Check if the blank area F is within the range 6 If not use the following procedure to change values and repeat the steps 3 to 5 above Procedure Adjustment Mode Key in the code 432 START Key in a value acceptable values 0 to 255 ENTER or INTERRUPT Stored in memory 100 A is displayed The larger the adjustment value is the wider...

Page 180: ...er 4 Measure the blank area G at the trailing edge of the copied image 5 Check if the blank area G is within the range 6 If not use the following procedure to change values and repeat the steps 3 to 5 above Procedure Adjustment Mode Key in the code 433 START Key in value acceptable values 0 to 255 ENTER or INTERRUPT stored in memory 100 A is displayed The larger the adjustment value is the wider t...

Page 181: ...art No TCC 1 Following items can be checked with the Test Chart No TCC 1 1 Points to be measured in the chart Fig 3 20 Adjustment order 0 5 Power ON Chart TCC 1 FAX START A3 LD 100 Full color and Text Photo A 05 405 200 0 5 mm 0 1 mm step B 05 306 5 0 5 mm 0 04 mm step C 05 340 150 0 5 mm 0 02 mm step D 05 305 10 0 5 mm 0 08 mm step C D B A Feeding direction ...

Page 182: ...gistration 6 Pictures For checking color reproduction and moire 7 Magnification lines For checking the magnification error of primary and secondary scanning directions 8 Center lines Center lines for A4 LT sizes 9 Arrow A mark for placing the chart properly onto the original glass place it to the left rear corner of the original glass 10 Halftone band For checking uniformity 11 White text on the b...

Page 183: ...ed to be adjusted individually Adjustment Mode 05 Procedure 1 While pressing 0 and 5 simultaneously turn the power ON Adjustment Mode 2 Select the A4 LT drawer Key in the pattern number and press the FAX button to output a Patch chart for gamma adjustment 3 Place the patch chart for adjustment printed in step 2 face down on the original glass Place the chart aligning its side with 2 black squares ...

Page 184: ...flected To cancel the reflection of adjustment results press the CANCEL button In the case of an abnormal ending ADJUSTMENT ERROR is shown Press the CANCEL button to clear the error display When it is cleared the control panel display will return to the ready state Then check if the patch chart on the original glass is placed in the wrong direction or if it is placed inclined on the original glass...

Page 185: ...ton to store the value The equipment goes back to the ready state 5 Press the FAX button and then press the START button to make a test copy 6 If the desired image quality has not been attained repeat step 2 to 5 Color mode Original mode Item to be adjusted Remarks Text Photo Text Printed Image Photo Map mono Color 1585 1586 1587 1588 1589 center value The larger the value is the darker the image ...

Page 186: ...1 Medium density 2 High density 4 Key in an adjustment value To correct the value once keyed in press the CLEAR button 5 Press the ENTER or INTERRUPT button to store the value in memory The equipment goes back to the ready state 6 For resetting the value repeat step 2 to 5 7 Press the FAX button and then press the START button to make a test copy 8 If the desired image quality has not been attaine...

Page 187: ...low density medium density high density The color from 10 to 30 low density from 40 to 70 medium density and from 80 to 100 high density in No TCC 1 chart can be used as a guide for the range of the density area influenced by the change of the adjustment value low density medium density high density Fig 3 22 Low density Medium density High density ...

Page 188: ...re Note Be sure that this adjustment is made after performing P 3 29 3 2 1 Automatic gamma adjustment Procedure The procedure is the same as that of P 3 32 3 2 3 Color balance adjustment Color mode Original mode Item to be adjusted Remarks Text Photo Text Photo Gray scale ACS Black Text Photo ACS Black Text ACS Black Photo User custo m Black 590 0 591 0 592 0 7956 0 7957 0 7958 0 7959 0 949 0 Low ...

Page 189: ...ity adjustment Color mode Original mode Item to be adjusted Remarks Text Photo Text Printed Image Photo Map user custo m Gray scale Full Color 1688 1689 1690 1691 1692 7762 Automatic density mode The larger the value is the lighter the background becomes Acceptable values 0 to 255 Default 128 1698 1699 1700 1701 1702 7763 Manual density mode Mono Color 7754 7755 7756 7757 7758 Automatic density mo...

Page 190: ...tment Mode 05 Any change in these settings affects the settings of IMAGE SMOOTHING and Photo in the black mode and Text Photo Text and Printed Image in the twin color mode Make a test copy and compare the image obtained with the current settings if necessary make adjustment Note You have to make adjustment by balancing between moire and sharpness Procedure The procedure is the same as that of P 3 ...

Page 191: ...nd compare the image obtained with the current settings if necessary make adjustment Note Remember the image specifications and life span of the replacing parts may not meet the standard when the setting value is changed from the default value Procedure The procedure is the same as that of P 3 31 3 2 2 Density adjustment Origin al mode Original mode Item to be adjusted Remarks Text Photo Text Prin...

Page 192: ...ARKER mode 7 If the desired image quality has not been attained repeat step 1 to 6 Code Item to be adjusted Relation between the adjustment value and the color Acceptable values 0 to 6 0 to 2 3 Default 4 to 6 1769 0 Yellow The smaller the value is the more reddish the color becomes Yellow The larger the value is the more greenish the color becomes 1769 1 Magenta The smaller the value is the more b...

Page 193: ...uality has not been attained repeat step 2 to 6 Notes 1 When this adjustment was performed perform Automatic gamma adjustment black 05 580 as well because the density reproduction level in the black mode will vary In addition to performing the code 05 580 perform the code 05 1642 or 05 1644 individually because the result of this adjustment will not be reflected to the color black integrated patte...

Page 194: ...t this adjustment is made after performing P 3 29 3 2 1 Automatic gamma adjustment Procedure The procedure is the same as that of P 3 31 3 2 2 Density adjustment Code Paper type Remarks 1612 Plain paper The smaller the value is the toner amount adhered decreases of the high density area ex prevention of fusing offsetting etc Acceptable values 0 to 255 Default Plain paper 255 Thick paper 1 255 Thic...

Page 195: ...se than Photo oriented 1 Procedure The procedure is the same as that of P 3 31 3 2 2 Density adjustment 3 2 15 Black reproduction switching at the Twin color copy mode Black reproduction can be switched at the Twin color Black Red copy mode Adjustment Mode 05 Note The boundary between Red and Black may not be smooth when the setting value is 1 Procedure The procedure is the same as that of P 3 31 ...

Page 196: ...Remarks Full Color ACS Color 7811 Text Photo The larger the value is the darker the headers become However the density level differs depending on the modes Acceptable values 0 to 8 Default 0 Refers to the table specified by default when 0 is set The default table is Text Photo 4 Text 5 User custom 4 7812 Text Full Color 7816 User custom Mode Code Item to be adjusted Remarks Twin color mode with se...

Page 197: ...kground fogging at the scanning of a manually set original and an original used with the ADF is different This is to adjust the level of the background image removed when the scanning of the originals with the ADF is performed Adjustment Mode 05 Color mode Code Remarks Full Color 7764 The larger the value is the lower the background density becomes Acceptable values 0 to 255 Default 128 Mono Color...

Page 198: ...nt in P 3 4 3 1 3 Performing Image Quality Control ICQ and P 3 8 3 1 6 Image Dimensional Adjustment Adjustment Mode 05 If the code 1008 is performed the adjustment will be applied to all paper types Procedure 1 While pressing 0 and 5 simultaneously turn the power ON Adjustment Mode 2 Select the A4 LT drawer Key in the pattern number and press the FAX button to output a Patch chart for adjustment C...

Page 199: ...calculation approx 30 sec 5 When the adjustment has finished normally ENTER is shown Press the ENTER button to have the adjustment results reflected To cancel the reflection of adjustment results press the CANCEL button In the case of an abnormal ending ADJUSTMENT ERROR is shown Press the CANCEL button to clear the error display When it is cleared the control panel display will return to the ready...

Page 200: ...be adjusted language and screen and press the START button 3 Key in the value corresponding to the density area to be adjusted 0 1 or 2 and press the START button 0 Low density 1 Medium density 2 High density 4 Key in the adjustment value To correct the value once keyed in press the CLEAR button 5 Press the ENTER or INTERRUPT button to store the value in memory The equipment goes back to the ready...

Page 201: ...sity from the 8th to the 11th stage medium density and from the 12th to the 13th stage high density in Patch chart for gamma adjustment 71 FAX output in P 3 44 3 3 1 Automatic gamma adjustment can be used as a guide for the range of the density area influenced by the adjustment with the change of the adjustment value low density medium density high density Fig 3 23 1 2 3 4 5 6 7 8 9 10 11 12 13 Lo...

Page 202: ...ity and from the 12th to the 13th stage high density in Patch chart for gamma adjustment 71 FAX output in P 3 44 3 3 1 Automatic gamma adjustment can be used as a guide for the range of the density area influenced by the adjustment with the printer driver and the change of the adjustment value low density medium density high density Refer to P 3 47 Fig 3 23 Color PS PCL XPS Density Remarks Smooth ...

Page 203: ...p 2 to 4 6 Let the equipment restart and perform the printing job 7 If the desired image has not been attained repeat step 1 to 6 3 3 5 Upper limit value at Toner Saving Mode The upper limit value is adjusted at the Toner Saving Mode Adjustment Mode 05 Procedure The procedure is the same as that of P 3 46 3 3 2 Gamma balance adjustment Black Mode Black mode Color mode Remarks PS PCL XPS PS PCL XPS...

Page 204: ...is the same as that of P 3 46 3 3 2 Gamma balance adjustment Black Mode Code Paper type Remarks 1050 OHP film The smaller the value is the toner amount adhered decreases of the high density area ex prevention of fusing offsetting etc Acceptable values 0 to 255 Default OHP film 200 Black mode Color mode Remarks PS PCL XPS PS PCL 7322 0 7322 1 7322 2 8102 0 8102 1 8102 2 Whether fine lines are enhan...

Page 205: ... toner becomes The smaller the value is the narrower this color range becomes Acceptable values 1 to 255 8214 Graphics 8215 Image Original mode Item to be adjusted Remarks General Photogra phic Presentat ion Line art Advanced 8252 0 8252 1 8252 2 8252 3 8252 4 Text The larger the value is the wider the color range to be printed only with the black toner becomes The smaller the value is the narrowe...

Page 206: ...etail PS PCL XPS Paper type Remarks 8071 0 8070 0 Plain paper The larger the value is the darker the image in the high density area becomes Acceptable values 0 to 255 Default 128 8071 2 8070 2 Recycled paper 8071 3 8070 3 Thick paper 1 8071 4 8070 4 Thick paper 2 8071 5 8070 5 Thick paper 3 8071 6 8070 6 Thick paper 4 8071 7 8070 7 Special paper 1 8071 8 8070 8 Special paper 2 8071 9 8070 9 OHP fi...

Page 207: ...ral Photo Present ation Line art 8118 0 8110 0 8111 0 8112 0 8113 0 8119 0 Text The larger the value is the sharper the image becomes The smaller the value is the softer the image becomes Acceptable values 0 to 255 Default 128 8118 1 8110 1 8111 1 8112 1 8113 1 8119 1 Graphics 8118 2 8110 2 8111 2 8112 2 8113 2 8119 2 Image Code Remarks 8240 Sets the lower limit value of the thin line width when D...

Page 208: ... area to be adjusted 0 1 or 2 and press the START button 0 Low density L 1 Medium density M 2 High density H 4 Key in the adjustment value To correct the value once keyed in press the CLEAR button 5 Press the ENTER or INTERRUPT button to store the value in memory The equipment goes back to the ready state 6 For resetting the value repeat step 2 to 5 7 Let the equipment restart and perform the scan...

Page 209: ... Item to be adjusted Remarks Text Photo Printed image User custom Color 8340 8341 8342 8380 Manual density center value The larger the value is the darker the image becomes Acceptable values 0 to 255 Default 128 8344 8345 8346 8381 Manual density light step value Sets the changing amount by 1 step at the density adjustment on the control panel The larger the value is the lighter the light side bec...

Page 210: ... has not been attained repeat step 1 to 5 3 4 4 Judgment threshold for ACS common for copy and network scan The judgment level is adjusted for the automatic identification of whether the original set on the glass is black or color Namely this is to adjust the judgment level used when Auto Color is selected at color modes The same adjustment value is simultaneously applied to all cases of originals...

Page 211: ...u have to make adjustment by balancing between moire and sharpness Procedure The procedure is the same as that of P 3 55 3 4 2 Density adjustment Code Color mode Original mode Contents 1086 Full Color Text The larger the value is the sharper the image becomes while the smaller the value is the softer the image becomes The smaller the value is the less moire tends to appear The acceptable values ar...

Page 212: ... affects that of the text density Adjustment Mode 05 Procedure The procedure is the same as that of P 3 55 3 4 2 Density adjustment Black Gray Scale Item to be adjusted Remarks Original mode Text Photo Text Photo User custom 7416 7417 7418 7425 7419 Range correction Automatic density adjustment 0 Background peak fixed 1 Background peak varied 7421 7422 7423 7426 7424 Range correction Manual densit...

Page 213: ... desired image has not been attained repeat step 1 to 5 3 4 8 RGB conversion method selection The color space conversion method of image is decided at color scanning Adjustment Mode 05 Procedure 1 While pressing 0 and 5 simultaneously turn the power ON 2 Key in the codes and press the START button 3 Key in the adjustment values Acceptable values 0 to 3 To correct the value once keyed in press the ...

Page 214: ...justment values Acceptable values 0 to 255 To correct the value once keyed in press the CLEAR button 4 Press the ENTER or INTERRUPT button to store the value in the memory The equipment goes back to the ready state 5 Let the equipment restart and perform the scanning job 6 If the desired image has not been attained repeat step 1 to 5 Code Original mode Remarks 8325 Text The larger the value is the...

Page 215: ... 8408 Background density adjustment Manual density adjustment Color Item to be adjusted Remarks Original mode Text Photo Printed Image User Custom 8385 8386 8387 8389 Background density adjustment Automatic density adjustment The larger the value is the lower the density of the image background low density section becomes The smaller the value is the higher the density of the image background low ...

Page 216: ...he START button 3 Key in an adjustment value To correct the value once keyed in press the CLEAR button 4 Press the ENTER or INTERRUPT button to store the value The equipment goes back to the ready state 5 Turn the power OFF Confirmation If possible perform a Fax transmission and check the adjusted density with the image on the recipient s side Color mode Original mode Item to be adjusted Remarks T...

Page 217: ...he ENTER or INTERRUPT button to store the value The equipment goes back to the ready state 6 Take the POWER OFF Confirmation Check the beam level conversion setting with the actual fax data received if possible Notes 1 The setting value must increase as the beam level number 0 to 4 becomes higher Do not increase this order when setting the values 2 Usually beam level 4 4 is most effective on black...

Page 218: ...formed at the shipment for the high voltage transformer supplied as a service part Also do not perform the setting change when the high voltage power supply is replaced CH1 1 Main charger needle Y 2 Main charger needle M 3 Main charger needle C 4 Main charger needle K CH2 1 Main charger grid bias Y 2 Main charger grid bias M 3 Main charger grid bias C 4 Main charger grid bias K CH3 1 Developer bia...

Page 219: ...s A and B of the carriage 2 touch with the inside of the exit side frame and screw them up Fig 3 24 3 Put the carriage 1 on the rail make the sections C and D of it touch with the inside of the exit frame and screw up the front rear side of the bracket to fix it Note Make sure that the sections A and B of the carriage 2 touch with the exit side frame Fig 3 25 A Rear Carriage 2 Pulley bracket Exit ...

Page 220: ...r 1 Hook the belt tension jig to the motor bracket and the flame 2 Loosen screw B and C There is no need to loosen screw A since it is a shoulder screw 3 The scan motor is pulled by the belt tension jig Fix screw B and then C at the stopped position 4 Remove the belt tension jig Fig 3 26 Fig 3 27 A B C Pulley Timing belt Scan motor Belt tension jig Belt tension jig ...

Page 221: ...deviation caused by paper feeding Procedure The center of the printed image shifts to the front side Move the guide to the front side Arrow A direction in the lower figure Fig 3 28 The center of the printed image shifts to the rear side Move the guide to the rear side Arrow B direction in the lower figure Fig 3 29 Feeding direction Center Rear Front Feeding direction Center Rear Front ...

Page 222: ...ove the entire guide to the front or rear side 3 Tighten the screw Fig 3 30 1 Pull out the drawer until the locking lever 1 on the rear side comes to the operable position If the lever is locked release it Fig 3 31 2 If the side guides 1 are located on the extreme outside slightly shift them to the inside Keep the locking lever on the rear side released Fig 3 32 A B 1 1 1 ...

Page 223: ...ed e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C ADJUSTMENT 3 69 3 Rotate 2 screws about half a turn to loosen them Fig 3 33 4 Pull down the protrusion indicated by the arrow and shift it in the specified direction Fig 3 34 5 Tighten 2 screws Fig 3 35 ...

Page 224: ...ipment 2 Take off the developer unit from the process unit Service Manual 12 6 Disassembly and Replacement 3 Take off the developer material cover Then discharge the developer material Note While reattaching the developer material cover set the latches securely Fig 3 36 4 Loosen 2 doctor blade fixing screws 5 Insert the doctor sleeve gap jig to adjust the gap Using the sandblasted magnetic roller ...

Page 225: ...s the doctor blade Fig 3 38 Fig 3 39 6 Using the sandblasted magnetic roller Insert the gauge 0 60 of the doctor sleeve gap jig between the developer sleeve and the doctor blade to make sure that the gauge can move smoothly in the front rear direction and the gauge 0 70 cannot be inserted into the gap Using the knurled magnetic roller Insert the gauge 0 65 of the doctor sleeve gap jig between the ...

Page 226: ...parts and sensors A difference between the reference value and actual value may occur even if the equipment has not been moved However you do not have to perform 05 408 every time a difference is found if it has already been performed after installation of the equipment or replacement of parts Note When checking Displaying corrected values of leading edge adjustment 05 4732 0 05 4732 1 and Image l...

Page 227: ...in 1 and press the START button 8 Record the displayed actual value B and press the ENTER button 9 Calculate the difference between Reference value A and actual value B to obtain Difference C When the difference between 05 4732 0 Reference value and 05 4732 1 actual value is 10 bits the equipment has already performed automatic correction by approx 1 mm 10 Key in 408 and press the START button Ran...

Page 228: ...justment value E g when the adjustment value is 50 A4 100 408 50 49 TEST MODE In order to clear the adjustment value previously stored in the memory key in any value other than the current one and press the ENTER button A4 100 408 49 50 TEST MODE Key in the recorded adjustment value again and press the ENTER button Check the adjustment value A4 100 408 50 50 TEST MODE A4 100 408 49 49 TEST MODE A4...

Page 229: ...TBU drive unit was replaced It is limited to the case the unit includes brackets The adjustment is not required when only the gear or the motor itself was replaced B When the TBU drive transmission gear was replaced C When the TBU was replaced D When the frame of the TBU was disassembled for parts replacement The adjustment is not required when only the transfer belt or only the TBU drive gear was...

Page 230: ...e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 76 4 Reinstall the parts taken off in step 1 Fig 3 43 ...

Page 231: ...tment procedure 1 Take off the front side cover heat roller cover and transport guide Service Manual 16 6 2 Front side cover Service Manual 16 6 4 Heat roller cover Service Manual 16 6 6 Transport guide 2 Insert the jig end with a hole into the first window on the separation plate viewed from the front Adjust it with a screw so that the 0 6 mm jig can be inserted between the separation plate and t...

Page 232: ...e margin is used the gap needs to be narrower In this case use the jig end without a hole The procedure is the same Using the jig end with a hole The gap is between 0 6 mm and 1 0 mm Using the jig end without a hole The gap is between 0 6 mm and 0 8 mm Paper jams tend to occur in equipment in which thin paper such as 64g m2 17lb Bond paper is used or a large amount of high density images such as p...

Page 233: ...command set Protocol number 80 50h Bulk only Most of the common USB medias are compliant with the above specifications and are therefore applicable to this data cloning However most of these devices were originally developed to be used in an environment for PCs e g Windows or Macintosh and thus operations exclusively with this equipment have not been fully guaranteed Therefore the user must thorou...

Page 234: ...are stored in it Note In addition to the backed up data the following files are created in each folder Contents of file Data item folder File name Address book user_data BACKUP_ADDR sct Mailbox user_data BACKUP_MBOX sct Template user_data BACKUP_TEMP sct Back up the Address book Mailbox and Template in a batch user_data BACKUP_ALL sct Department management information user_data BACKUP_Department s...

Page 235: ...DIO2020C 2330C 2820C 2830C 3520C 3530C 4520C BACKUP FUNCTION 4 3 Fig 4 1 File format user_data txt setting_data txt sram_data txt all in common Line 1 Version Line 2 Serial number Line 3 Date Version VTD05 022 Serial Number CAK700239 Date MON MAR 17 18 34 40 2008 ...

Page 236: ...8 1052 08 1055 08 1059 08 1060 08 1063 08 1065 08 1066 08 1069 08 1070 08 1073 08 1074 08 1075 08 1076 08 1078 08 1079 08 1080 08 1089 08 1090 08 1091 08 1092 08 1094 08 1095 08 1096 08 1097 08 1098 08 1099 08 1100 08 1101 08 1102 08 1103 08 1111 08 1114 08 1123 08 1125 08 1138 08 1432 08 1440 08 1441 08 1442 08 1444 08 1445 08 1446 08 1447 08 1448 08 1449 08 1450 08 1451 08 1464 08 1472 08 1661 0...

Page 237: ... 3859 08 3860 08 3861 08 3862 08 3863 08 8504 08 8511 08 8543 08 8580 08 8581 08 8582 08 8583 08 8584 08 8585 08 8586 08 8587 08 8588 08 8589 08 8590 0 08 8590 1 08 8590 2 08 8590 3 08 8590 4 08 8591 08 8592 08 8593 08 8604 08 8605 08 8606 08 8608 08 8609 08 8610 08 8615 08 8616 08 8617 08 8618 08 8619 08 8620 08 8624 08 8625 08 8626 08 8628 08 8629 08 8800 08 8801 08 8803 08 8804 08 8805 08 8817 ...

Page 238: ...8 13 269 13 270 13 271 13 272 13 273 13 279 13 280 13 281 13 282 13 283 13 312 13 313 13 317 13 325 13 328 13 331 13 335 13 338 13 339 13 340 13 346 13 350 13 351 13 355 13 356 13 357 13 359 13 361 13 362 13 363 13 365 13 367 13 368 13 370 13 371 13 372 13 373 13 375 13 377 13 378 13 379 13 382 13 389 13 391 13 394 13 398 13 430 13 433 13 501 13 509 13 510 13 511 13 512 13 517 13 518 13 519 13 564...

Page 239: ... to back up is displayed Select the number any of 1 3 and 5 for data you want to back up Press the Start button Fig 4 3 Notes It may take some time for the next screen to appear after you key in the number for the item The screen above is not displayed if the data cloning function is disabled In this case ask the user machine administrator to enable the data cloning function on the TopAccess menu ...

Page 240: ...p Template and meta scan definition file 4 Combined Backing up Address Book Mail Box Template and meta scan definition file in a batch 5 FAX Kit Backing up Department management 6 User Info Backing up User management information 7 Role Info Backing up role information Number Backup Item 1 Network Print Service Backing up TopAccess Network Print Service 2 SaveAsFile Email InternetFAX Backing up Top...

Page 241: ... starts and the backing up status is displayed on the LCD screen 6 Back Up Completed is displayed on the LCD screen when the backup has been properly completed 7 Turn the power OFF and remove the USB media Number Backup Item 1 SRAM Backing up SRAM Data Setting Back Up AdminSetting 1 Network Print Service 2 SaveAsFile Email InternetFAX 3 Notification 4 Directory Service Setting for Option 5 FAX Kit...

Page 242: ...displayed Select the number any of 2 4 and 6 for data you want to restore Press the Start button Fig 4 8 Notes It may take some time for the next screen to appear after you key in the number for the item The screen above is not displayed if the data cloning function is disabled In this case ask the user machine administrator to enable the data cloning function on the TopAccess menu or set 0 Accept...

Page 243: ...ok 2 Mail Boxes Restoring Mail boxes 3 Template Restoring Template and meta scan definition file 4 Combined Restoring Address Book Mail Box Template and meta scan definition file in a batch 5 Department Code Restoring Department management 6 User Info Restoring User management information 7 Role Info Restoring role information Number Restore Item 1 Network Print Service Restoring TopAccess Network...

Page 244: ...t data or user management data are restored clear their counter values in a procedure below 8 Counter values can be all cleared as the data are copied Note that the total counter values are not copied Procedure Press the buttons as follows USER FUNCTIONS ADMIN Enter the password COUNTER DEPARTMANT SETTING Enter the password RESET ALL COUNTERS Enable the department management when the RESET ALL COU...

Page 245: ...restore the data again from the beginning Does the USB media meet the conditions being used for this cloning Is the updated program file written on the USB media properly Is the USB media installed properly Is the USB media or the equipment damaged Fig 4 12 Error number Error content ERROR 1 Copy error ERROR 2 I F error ERROR 3 USB memory full error ERROR 4 Working folder error ERROR 5 File not fo...

Page 246: ...tion is set enabled data currently stored in the HDD will not be retrieved Therefore when data encryption function needs to be enabled after the installation of the equipment it is necessary to back up the data in the HDD before setting this function and then recover them after the setting To ensure security ask the user machine administrator to back up or restore the user s data and information i...

Page 247: ...ng the data encryption function is shown below Fig 4 13 Start A Back up data in HDD B Print out FUNCTION LIST FOR MAINTENANCE C Print out FUNCTION list D Erase HDD E Replace Format HDD F Reset user s setting item and restore data information G Reset FUNCTION LIST FOR MAINTENANCE H Reset FUNCTION list I Check actuation of data encryption function setting Setting completed ...

Page 248: ...le Export them in Administrator menu of TopAccess Log data Print Scan FAX Transmission Reception Available Export them in the Administrator menu of TopAccess Import cannot be performed Data in the shared folder Scanned data Saved data of copy FAX transmission Available Copy them to the client computer via the network The data which have been copied to the client computer cannot be copied to the sh...

Page 249: ...unction in the code 08 9379 The setting values are shown below 0 Encryption disabled 1 Encryption enabled Security priority 2 Encryption enabled Performance priority Security priority All user data are encrypted Performance priority Encryption data are generated only in a copying or a printing process temporarily All user data except files which are deleted in a corresponding process are encrypted...

Page 250: ... Email Address When wireless LAN is used perform the setting again on the LCD panel only when security with a certificate is used Also upload the following certificate file with Install Certificate for Wireless LAN of TopAccess CA certificate User certificate Items to reset restore Method Printer driver Upload them in the Administrator menu of TopAccess F code information Template registering info...

Page 251: ...check the setting items having the different setting values Set the value which was set before the formatting Turn the power OFF 4 Turn the power OFF H Reset FUNCTION list Reset the fax function by referring to the function list that was printed out in Ch 4 2 3 C Print out function list 1 Press the USER FUNCTIONS button 2 Press the ADMIN button enter the password and then press the ENTER button 3 ...

Page 252: ...on function is in operation Fig 4 14 4 2 4 Procedure for disabling data encryption function The basic procedure is the same as the one for enabling this function To disable it set 0 Invalid in the code 08 9379 at step P 4 17 D Enable data encryption function 4 2 5 Procedure for discarding HDD when data encryption function is enabled Set the data encryption function disabled following the procedure...

Page 253: ...red in the HDD the partition with the stored UI data etc is formatted with this function Do not use this function since it is not normally necessary 3 HDD partition creation All Partition Delete and Create Loader Partition When the HDD is replaced or UI data etc are downloaded using the USB storage it is necessary to format a partition in the HDD before downloading In this case the partition is cr...

Page 254: ...perating Procedure of Assist Mode 1 Turn ON the power while 3 button and CLEAR button are pressed simultaneously The following screen is displayed Fig 4 15 2 Select the item with the digital keys and press the START button Note Explain the user machine administrator about the next operation and ask him her to enter his her password ...

Page 255: ...mines the display conditions The PM timing is displayed when the counter exceeds the setting value according to the display condition based on the setting value which determines the display conditions Setting value treated as a threshold of the PM display Note When 0 is entered as the setting value PM timing is not displayed 08 251 Setting value of PM sheet counter process unit K 08 375 Setting va...

Page 256: ...of PM sheet counter developer material C 08 5575 Current value of PM driving counter developer material C 08 5576 Current value of PM sheet counter parts other than the PM parts of the process unit 08 5577 Current value of PM driving counter parts other than the PM parts of the process unit Setting value which determines the display conditions 08 223 Switching of output pages driving counts at PM ...

Page 257: ...per material C 0040 Parts other than the PM parts of the process unit 0100 If multiple parts have reached the maintenance time the sum of the corresponding code values listed above is displayed in hexadecimal numbers For example if the PM parts of the process units K and C and the developer materials K and C reach the maintenance time the 4 digit hexadecimal number code will be 00CC in hexadecimal...

Page 258: ...value of PM driving counter process unit C When the current value of CLEANER DRUM CHARGER C on the main screen or DRUM C on the sub screen in the PM support mode is cleared the counter is reset 08 5568 Current value of PM sheet counter developer material K 08 5569 Current value of PM driving counter developer material K When the current value of DEVELOPMENT UNIT on the main screen or BLACK DEVELOP...

Page 259: ...R ON 103 START Fig 5 1 Turn OFF the power and make sure to unplug the equipment 2 Perform a preventive maintenance using the following checklist and illustrations Refer to the Service Manual if necessary 3 Plug in the equipment after the maintenance has been finished Then turn ON the power and make some copies to confirm that the equipment is working properly PM SUPPORT CODE LIST MM DD YY HH MM UN...

Page 260: ...rinted out in the list print mode 5 4 2 Operational flow Fig 5 2 The screen goes back to the main screen when the counter clear is performed or the CANCEL button is pressed after moving from the main screen while it goes back to the sub screen after moving from the sub screen PM support mode activated 6 START POWER ON Main screen Main unit list displayed Sub screen Sub unit list displayed Clear sc...

Page 261: ...ges When there are differences among the sub units parts _ is displayed and CHECK SUBUNIT is displayed at the top is displayed next to the present number when the number of print develop pages has exceeded its PM standard number Displaying of the standard number of print develop pages to replace the unit parts Displaying of the present drive counts is displayed next to the present number when the ...

Page 262: ...the sub unit parts name Back to the main screen Moving to the clear screen to clear the selected unit parts counters Displaying of the present number of print develop pages is displayed next to the present number when the number of print develop pages has exceeded its PM standard number Displaying of the standard number of print develop pages to replace the sub unit parts Displaying of the present...

Page 263: ... MAINTENANCE PM 5 9 3 Clear screen Fig 5 5 When the CANCEL button is pressed the counter is not cleared and the display returns to the main or sub screen When the INITIALIZE button is pressed Present number of print develop pages and Present driving counts are cleared and Previous replacement date is updated 2 1 1 2 ...

Page 264: ...LE M Needle electrode CHARGER CLEANING PAD M Main charger cleaner CLEANER DRUM CHARGER C Process unit C DRUM C DRUM BLADE C Drum cleaning blade GRID C Main charger grid MAIN CHARGER NEEDLE C Needle electrode CHARGER CLEANING PAD C Main charger cleaner OZONE FILTER REAR Ozone filter 1 OZONE FILTER TRAY BACK Ozone filter 2 DEVELOPER UNIT BLACK DEVELOPER Developer material K YELLOW DEVELOPER Develope...

Page 265: ...r 08 1390 2nd drawer Reset the feeding retry counter 08 1391 PFP upper drawer Reset the feeding retry counter 08 1392 PFP lower drawer Reset the feeding retry counter 08 1393 Bypass unit Reset the feeding retry counter 08 1394 LCF Reset the feeding retry counter 08 1395 SFB Bypass unit PICK UP ROLLER SFB FEED ROLLER SFB SEP ROLLER SFB Separation roller RADF PICK UP ROLLER RADF FEED ROLLER RADF SEP...

Page 266: ...nts The life span of some parts such as feed roller is heavily dependent on the number of output pages rather than the drive counts The following work flow diagram shows how to judge the timing of replacement with the number of print develop pages Example 1 When the number of print develop pages has reached the specified level Fig 5 6 Example 2 When the image failure occurred before the number of ...

Page 267: ...ent cycle of the parts in the feeding section equals to the number of sheets fed from each paper source 4 Be careful not to put oil on the rollers belts and belt pulleys when lubricating 5 Parts list P I represents the page item in e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C Service Parts List Cleaning Lubrication Coating Replacement Operation check A Clean with alcohol B Clean with soft pad...

Page 268: ...e that there is no fingerprints or oil staining on part of the original glass on where the original scale is mounted since the shading correction plate is located below the scale to be scanned Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts A1 Original glass B or A 28 1 A2 ADF original glass B 28 2 A3 Mirror 1 B A4 Mirro...

Page 269: ... STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C PREVENTIVE MAINTENANCE PM 5 15 5 6 2 Laser unit Fig 5 9 Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts B1 LSU slit glass B or A B1 ...

Page 270: ...leaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts C1 Pickup roller 80 20 20 C2 Feed roller 80 20 24 C3 Separation roller AV W2 80 20 5 C4 Transport roller A R R C5 Paper guide B C6 GCB bushing bearing L C7 Drive gear tooth face and shaft W1 C8 One side of the plastic bushing to which the shaft is inserted W1 C9 Registration roller metal A...

Page 271: ...zed grains and onto the inner shaft 1 rice sized grain of the drive gears Note Make sure that oil is not running over or scattered around as the gear is rotated coming into the clutch after applying molykote to the gear which is located near the clutch The quantity of molykote should be smaller than that to be applied to the other parts C10 Middle guide Open the 2nd transfer unit and then open the...

Page 272: ...to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts D1 Transport roller upper middle and lower A R R 48 2 48 12 D2 One side of the GCB bushing to which the shaft is inserted L D3 One side of the plastic bushing to which the shaft is inserted W1 D4 Paper guide B 47 4 D1 D1 D1 D4 D2 D3 D2 D3 D3 Front side Rear side ...

Page 273: ...d grain of white grease Molykote HP 300 on the places of the holder shown in the figure 4 places Make sure that the grease does not adhere to the roller surface Wipe it off with alcohol if adhered Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts E1 Pickup roller 80 24 26 E2 Feed roller 80 24 37 E3 Separation roller AV W2 ...

Page 274: ...eezed tightly and then wipe them with a dry cloth Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts F1 Main charger case B 40 1 F2 Needle electrode 40 56 56 70 70 40 46 56 56 70 170 O 40 6 F3 Contact point of terminals B 40 2 40 3 F4 Main charger grid 40 56 56 70 70 40 46 56 56 70 170 40 14 F5 Main charger cleaner 40 56 56...

Page 275: ...ricant Since patting powder may affect the initial image if it adheres to the OPC surface do not apply it The friction between the drum and cleaning blade is sufficiently small without it and no problem would occur even if it is not applied Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts G1 Whole cleaner unit B G2 Drum 4...

Page 276: ...fingertips or nails Also remove your rings and wristwatch before starting cleaning work to prevent accidental damage to the drum Do not use alcohol selenium refresher and other organic solvents or silicon oil as they will have an adverse effect on the drum Scratches on drum surface If the surface is scratched in such a way that the aluminum substrate is exposed no copy image will be produced on th...

Page 277: ... to the cleaning blade reattach the felts on the position shown in the figure by slightly pushing them to the direction of the arrows Fig 5 18 G5 Recovery blade Clean the surface of the recovery blade with a soft pad or cloth if dirt cannot be removed with a vacuum cleaner If the edge of recovery blade is damaged replace the blade regardless of the number of output pages Note Never use water or al...

Page 278: ...H1 Whole developer unit B H2 Developer unit drive section W1 H3 Developer material 40 56 56 70 70 40 46 56 56 70 125 103 2 H4 Front shield unified with the doctor blade B R R 38 26 H5 Side seal front rear B R R 38 27 38 28 H6 Oil seal Developer sleeve AV R R 38 2 H7 Oil seal Rear side R R 38 3 H8 Oil seal Front side R R 38 4 38 13 H9 Auto toner sensor B 38 31 H10 Developer filter 40 56 56 70 70 40...

Page 279: ...e drum is being replaced Space the front shield from the developer sleeve and then insert a doctor blade cleaning jig into the doctor sleeve gap Then clean the doctor blade by running the jig for 3 times to and from along with the edge of the blade Fig 5 20 2 Removal of foreign matter in the developer unit 1 Take off the process unit EPU 2 Space the front shield 3 Insert the cleaning jig all the w...

Page 280: ...rial on to a sheet of clean paper and then remove any foreign matter found If you cannot find any foreign matter exchange the developer material 3 Removal of foreign matter on the developer sleeve 1 Apply a sheet of paper to the developer sleeve 2 Scrape off foreign matter and developer material on the developer sleeve using the jig Fig 5 23 H3 Developer material After replacing the developer mate...

Page 281: ... coating the oil seal with grease Developer sleeve 2 pc H9 Auto toner sensor Clean the surface of the auto toner sensor with a cotton swab or soft cloth with sufficient alcohol filled in 1 Push in a new oil seal parallel to the mounting hole section of the developer frame Pay attention to the direction in which the oil seal is attached See figure on right 2 Apply an even coat of grease to the insi...

Page 282: ...TION All rights reserved PREVENTIVE MAINTENANCE PM 5 28 5 6 9 Waste Toner Box Fig 5 25 Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts I1 Waste toner box full detection sensor B 42 104 I1 Waste toner box ...

Page 283: ... belt Cleaning procedure Fully clean up the toner and such adhering to the roller with alcohol and then wipe it with a dry cloth until no trace remains Take care not to have the transfer belt surface being damaged or dented Replace the transfer belt with a new one regardless of the number of output pages if any crack or major scar is found Items to check Cleaning Lubric ation Coatin g Replacement ...

Page 284: ...fer facing roller Apply Floil GE 334C all around the shaft of the 2nd transfer facing roller which contacts the grounding plate inside the 2nd transfer facing roller rear holder J8 Transfer belt cleaning blade Handling precautions Pay attention to the following points as the cleaning blade life is determined by the condition of its edge Do not allow hard objects to hit or rub against blade edge Do...

Page 285: ...he image quality sensor image position aligning sensor Front Rear and the sensor shutter when replacing the transfer belt cleaning blade and the blade seal or the transfer belt itself Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts K1 Image quality sensor A R R 27 5 K2 Sensor shutter B R R 27 2 K3 Image position aligning...

Page 286: ...sor Fig 5 29 L3 2nd transfer roller paper guide If toner adheres to the ribs of the 2nd transfer roller paper guide clean it with a soft pad cloth or electric vacuum cleaner Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts L1 2nd transfer roller 160 224 224 280 280 160 184 224 224 280 680 13 10 L2 Registration roller rubb...

Page 287: ...000 drive counts M1 Pressure roller 80 112 112 140 140 80 92 112 112 140 340 44 1 M2 Pressure roller separation finger 80 112 112 140 140 80 92 112 112 140 340 44 18 M3 Pressure roller thermistor center rear A R R 44 14 M4 Fuser belt 80 112 112 140 140 80 92 112 112 140 340 43 3 M5 Heat roller R R 43 10 M6 Fuser roller 80 112 112 140 140 80 92 112 112 140 340 43 4 M7 Fuser belt guide 80 112 112 14...

Page 288: ...f this happens wipe the surface clean with a suitable cloth For easier cleaning clean the belt and roller while they are still warm Note Be careful not to rub the fuser belt and pressure roller surface with your nails or hard objects because it can be easily damaged Do not use silicone oil on the fuser belt and pressure roller Checking after the assembly of the fuser belt unit After the assembly r...

Page 289: ...or with alcohol if the toner or dirt is sticking to it when the fuser belt is replaced Do not deform or damage the thermistor during the cleaning Replace the thermistor with a new one if it is damaged or deformed regardless of degree M12 Fuser unit gear Wipe off any old grease and then apply 3 to 4 rice sized grains of white grease Molykote HP 300 onto the gear teeth M14 Fuser belt thermopiles cen...

Page 290: ...r exit roller Wipe off any old grease and then apply 0 5 to 1 rice sized grains of white grease Molykote HP 300 onto the inside of the roller and both end faces of the shaft hole Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts N1 Upper exit roller A 46 21 N2 Lower exit roller W2 46 30 N2 N1 ...

Page 291: ...g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts O1 Pickup roller A 120 5 1 O2 Separation roller A 120 4 10 O3 Feed roller A 120 5 1 O4 Registration roller A 4 30 O5 Intermediate transfer roller A 3 13 O6 Front read roller A 3 14 O7 Rear read roller A 3 1 O8 Reverse registration roller A 3 10 O9 Exit reverse roller A 4 25 O10 Platen sheet B or A O1 O3 O7 O4 O2 O6 O...

Page 292: ...M 5 38 5 6 16 PFP KD 1023 Fig 5 33 Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts P1 Pickup roller upper lower A 80 5 20 P2 Feed roller upper lower A 80 5 24 P3 Separation roller upper lower A AV W2 80 5 5 P4 Drive gear tooth face W1 P1 P2 P3 P3 P1 P2 ...

Page 293: ...PREVENTIVE MAINTENANCE PM 5 39 5 6 17 LCF KD 1024 Fig 5 34 Items to check Cleaning Lubric ation Coatin g Replacement Operati on check Parts list P I x 1 000 sheets x 1 000 drive counts Q1 Pickup roller A 160 4 30 Q2 Feed roller A 160 4 28 Q3 Separation roller A 160 5 12 Q4 Drive gear tooth face W1 Q1 Q2 Q3 ...

Page 294: ...ould be stored in a dark place where the ambient temperature is between 10 C to 35 C no condensation Be sure to avoid places where drums may be subjected to high humidity chemicals and or their fumes 3 Drum cleaning blade Transfer belt cleaning blade This item should be stored in a flat place where the ambient temperature is between 10 C to 35 C and should also be protected against high humidity c...

Page 295: ...arger cleaner FILM CLNR GRID F45X 6 Developer material Y D FC28 Y 1 Developer material M D FC28 M 1 Developer material C D FC28 C 1 Developer filter ASYS DUCT DEV COV 3 TBU KIT FC28 Transfer belt cleaning blade BL FC35TR 1 2nd transfer roller CR FC35TR2 1 Blade seal front side SEAL BLADE CLN TBU F 1 Blade seal rear side SEAL BLADE CLN TBU R 1 2nd transfer facing roller cleaning Mylar MYLAR CLN TR2...

Page 296: ...n at the installation of the scan motor 101 7 7 Separation plate gap jig Measuring the gap between the separation plate and the fuser belt 101 8 8 Drum bag Storing the drum 101 10 9 Download jig DLM board Updating the scanner options ROM 102 1 10 ROM Installing the DLM board 102 10 11 Download jig 2 6 Flash ROMs Updating the system engine scanner ROM 102 2 12 ROM writer adapter For 1881 Writing th...

Page 297: ...5 2008 2011 TOSHIBA TEC CORPORATION All rights reserved e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C PREVENTIVE MAINTENANCE PM 5 43 Fig 5 35 1 2 8 9 10 3 4 5 6 11 7 12 13 14 15 ...

Page 298: ...m the start of use Whichever is earlier e STUDIO2830C When the number of output pages has reached 602 000 or 2 5 years have passed from the start of use Whichever is earlier e STUDIO3520C 3530C 4520C When the number of output pages has reached 700 000 or 2 5 years have passed from the start of use Whichever is earlier 1 Replace all the supplies 2 Check the components in the drive section gears pul...

Page 299: ...drawer differs from size setting of the equipment P 6 33 E063 Incorrect paper size setting for PFP upper drawer The size of paper in the 3rd drawer differs from size setting of the equipment P 6 33 E064 Incorrect paper size setting for PFP lower drawer The size of paper in the 4th drawer differs from size setting of the equipment P 6 33 E065 Incorrect paper size setting for bypass tray The size of...

Page 300: ...e bypass tray and passed through the bypass feed sensor does not reach the registration sensor P 6 28 E300 PFP upper drawer transport jam Paper not reaching the registration sensor The paper does not reach the registration sensor after it has passed the 1st drawer feed sensor P 6 28 E310 PFP upper drawer transport jam Paper not reaching the 1st drawer feed sensor The paper does not reach the 1st d...

Page 301: ...am The waste toner cover has opened during printing P 6 36 E510 Paper transport jam ADU section Jam not reaching the ADU entrance sensor The paper does not reach the ADU entrance sensor after it is switchbacked in the exit section P 6 30 E520 Stop jam in the ADU The paper does not reach the ADU exit sensor after it has passed the ADU entrance sensor P 6 30 E550 Other paper jam Paper remaining jam ...

Page 302: ...sensor 1 after its leading edge has reached the sensor P 6 40 E930 Jam at the bridge unit transport sensor 2 The trailing edge of the paper does not reach the bridge unit transport sensor 2 after its leading edge has reached the bridge unit transport sensor 1 P 6 40 E940 Stop jam at the bridge unit transport sensor 2 The trailing edge of the paper does not pass the bridge unit transport sensor 2 a...

Page 303: ...ion has not yet been finished MJ 1101 P 6 42 EA29 Paper transport jam stack transport delay The buffer tray is extended to drop a stack of paper on the finishing tray but the previous stack has not yet exited MJ 1101 P 6 42 EA30 Power ON jam 1 Paper exists at the inlet sensor when power is turned ON MJ 1030 1031 2 Paper exists at the feed path sensor or processing tray sensor when power is turned ...

Page 304: ...eady time time out jam The equipment judges that the paper transport to the finisher is disabled because of the communication error between the equipment and finisher at the start of printing P 6 49 EB50 Paper transport jam Paper remaining on the transport path The multiple feeding of preceding paper caused the misfeeding of upcoming paper P 6 31 EB60 Paper remaining on the transport path The mult...

Page 305: ... end fence motor is not rotating or the LCF end fence is not moving normally the case that paper can be fed from any drawer except the LCF P 6 56 C1B0 LCF transport motor abnormality The LCF transport motor is not rotating normally the case that paper can be fed from any drawer except the LCF P 6 57 C260 Scanning system related service call Peak detection error Lighting of the exposure lamp white ...

Page 306: ...ermistor Determined P 6 60 C452 Abnormal thermopile temperature difference P 6 60 C465 Pressure roller thermistor abnormality after entering ready status pre running end temperature abnormality P 6 61 C466 Pressure roller thermistor abnormality after entering ready status pre running end temperature abnormality P 6 61 C467 Pressure roller thermistor abnormality after entering ready status temperat...

Page 307: ...ing normally MJ 1101 P 6 72 CB31 Movable tray paper full detection error The actuator of the movable tray paper full detection sensor does not move smoothly MJ 1101 P 6 73 CB40 Rear aligning plate motor abnormality Rear aligning plate motor is not rotating or aligning plate is not moving normally MJ 1030 Front alignment motor abnormality The front alignment motor is not rotating or the front align...

Page 308: ...h abnormality With all covers closed inlet door switch delivery door switch or front cover switch is open MJ 1030 P 6 79 CC20 Communication error between finisher and saddle stitcher Communication error between finisher controller PC board and saddle stitcher controller board MJ 1030 P 6 79 CC30 Stack transport motor abnormality The stack transport motor is not rotating or the stack transport belt...

Page 309: ...ction roller is not rotating normally MJ 1030 P 6 85 CCE0 Paper trailing edge assist motor abnormality Paper trailing edge assist motor is not rotating or paper trailing edge assist is not moving normally MJ 1030 P 6 85 CCF0 Gear changing motor abnormality Gear changing motor is not rotating normally MJ 1030 P 6 85 CCF1 Tray safety switch abnormality 1 The tray safety switch turned on during tray ...

Page 310: ... Laser optical unit related service call Laser optical unit shutter abnormality P 6 70 F070 Communication related service call Communication error between System CPU and Engine CPU P 6 64 F090 Circuit related service call SRAM abnormality on the SYS board P 6 66 F100 Other service call HDD format error HDD cannot be initialized normally P 6 105 F101 HDD unmounted Connection of HDD cannot be detect...

Page 311: ... access failure P 6 107 1C40 Image conversion abnormality P 6 107 1C60 HDD full failure during processing P 6 107 1C61 Address Book reading failure P 6 107 1C62 Memory acquiring failure P 6 107 1C63 Terminal IP address unset P 6 107 1C64 Terminal mail address unset P 6 107 1C65 SMTP address unset P 6 108 1C66 Server time time out error P 6 108 1C67 NIC time time out error P 6 108 1C68 NIC access e...

Page 312: ...ax error in parameters or arguments HOST NAME error RFC 501 Destination mail address error RFC 501 Terminal mail address error RFC 501 P 6 109 2503 Bad sequence of commands Destination mail address error RFC 503 P 6 109 2504 Command parameter not implemented HOST NAME error RFC 504 P 6 109 2550 Mailbox unavailable Destination mail address error RFC 550 P 6 109 2551 User not local Destination mail ...

Page 313: ...rly full Hard disk space in BOX partition is nearly full 90 2B90 Insufficient Memory Insufficient memory capacity P 6 110 2BA0 Invalid Box password specified Invalid Box password P 6 110 2BA1 Incorrect paper size color mode A Paper size or a color mode not supported in the Electronic Filing function is being selected P 6 110 2BB0 Job canceled Job canceling 2BB1 Power failure occurred Power failure...

Page 314: ...ode error P 6 113 2C60 Failed to process your Job Insufficient disk space HDD full failure during processing P 6 113 2C61 Failed to read AddressBook Address Book reading failure P 6 113 2C62 Not enough memory Memory acquiring failure P 6 112 2C63 Invalid Domain Address Terminal IP address unset P 6 113 2C64 Invalid Domain Address Terminal mail address unset P 6 113 2C65 Failed to connect to SMTP s...

Page 315: ...led to connect to network destination Check destination path File server connection error P 6 115 2D63 Specified network path is invalid Check destination path Invalid network path P 6 116 2D64 Logon to file server failed Check username and password Login failure P 6 116 2D65 There are too many documents in the folder Failed in creating new document Exceeding documents in folder Creating new docum...

Page 316: ...as been occurred in this mail This mail has been transferred to the administrator P 6 117 3A52 HDD Full Error has been occurred in this mail This mail could not be transferred to the administrator P 6 117 3A60 HDD Full Warning has been occurred in this mail Warning of insufficient HDD capacity P 6 117 3A61 HDD Full Warning has been occurred in this mail This mail could not be transferred to the ad...

Page 317: ... This mail could not be transferred to the administrator P 6 117 3C10 Tiff Analyze Error has been detected in the received mail TIFF analysis error P 6 118 3C11 Tiff Analyze Error has been detected in the received mail This mail has been transferred to the administrator P 6 118 3C12 Tiff Analyze Error has been detected in the received mail This mail could not be transferred to the administrator P ...

Page 318: ... transferred to the administrator P 6 118 3C62 Offramp Security Error has been detected in the received mail This mail could not be transferred to the administrator P 6 118 3C70 Power Failure has been occurred in Email receiving Power failure error P 6 118 3D10 SMTP Destination Error has been detected in the received mail This mail was deleted Destination address error P 6 118 3D20 Offramp Destina...

Page 319: ...is not supported or an invalid file P 6 120 4310 Double sign encoding error A double sign encoding error occurred because the PDF file is encrypted in a forbidden language or in a language not supported P 6 120 4311 Printing not permitted Printing is not permitted or only printing in a low resolution level is permitted due to the encryption language of the encrypted PDF file Permitted only when a ...

Page 320: ...er failure occurred during restore Power supply is cut off during the restoration of database sent from TopAccess P 6 122 5C10 FAX Unit is not attached Network FAX is disabled because the FAX Unit is not attached P 6 122 5C11 Security error on Address Book The network FAX job failed because the specified address is not registered in the Address Book P 6 122 5C20 The file has been imported Displaye...

Page 321: ...MS mode 0 Not selected 1 APS 2 AMS F Duplex mode 0 Not selected 1 Book 2 Double sided Single sided 4 Double sided Duplex copying 8 Single sided Duplex copying G Unused H Image shift 0 Unused 1 Book 2 Left 3 Right 4 Top 5 Bottom 6 Book Top 7 Book Bottom 8 Left Top 9 Left Bottom A Right Top B Right Bottom I Editing 0 Unused 1 Masking 2 Trimming 3 Mirror image 4 Unused 5 NEG POS J Edge erase Dual pag...

Page 322: ...X ON 1 B If it is working properly proceed to 6 If not check 3 to 5 below 3 Check if the connector CN333 on the LGC board is disconnected from the exit sensor or the harnesses are open circuited Correct if any 4 Replace the exit sensor 5 Replace the LGC board 6 Check the exit roller Replace it if it is worn out 6 2 2 Paper misfeeding E110 ADU misfeeding paper not reaching the registration sensor 1...

Page 323: ...he LGC board 6 Is the 1st drawer feed clutch working Perform the output check 03 201 If it is working properly proceed to 10 If not check 7 to 9 below 7 Check if the connector CN337 on the LGC board is disconnected from the 1st drawer feed clutch or the harnesses are open circuited Correct if any 8 Replace the 1st drawer feed clutch 9 Replace the LGC board 10 Check the 1st drawer feed roller separ...

Page 324: ...eed clutch 10 Replace the PFP board 11 Replace the LGC board 12 Check the PFP upper drawer feed roller separation roller and pickup roller Replace them if they are worn out E160 PFP lower drawer misfeeding paper not reaching the PFP lower drawer feed sensor 1 Open PFP side cover and check if there is any paper in front of the PFP lower drawer feed sensor Remove it if there is If the error still oc...

Page 325: ...onnected from the LCF feed sensor or the harnesses are open circuited Check if the connectors CN1 and CN6 on the LCF board are disconnected Correct if any 4 Replace the LCF feed sensor 5 Replace the LCF board 6 Replace the LGC board 7 Is the LCF feed clutch working Perform the output check 03 209 If it is working properly proceed to 12 If not check 8 to 11 below 8 Check if the connectors CN349 on ...

Page 326: ...ort clutches high low speed 9 Replace the LGC board 10 Check the condition of the feed roller separation roller and pickup roller of each paper source and replace them if they are worn out 11 Check the transport roller Replace it if it is worn out E220 2nd drawer transport jam not reaching the 1st drawer feed sensor E310 PFP upper drawer transport jam not reaching the 1st drawer feed sensor E340 P...

Page 327: ...heck if the connectors CN241 and CN244 on the PFP board are disconnected Correct if any 12 Replace the PFP transport clutch 13 Replace the PFP board 14 Replace the LGC board 15 Check the condition of the feed roller separation roller and pickup roller of each paper source and replace them if they are worn out 16 Check the transport roller Replace it if it is worn out E360 PFP lower drawer transpor...

Page 328: ...k 12 to 15 below 12 Check if the connectors CN338 on the LGC board is disconnected from the ADU motor or the harnesses are open circuited Check if the connectors CN211 CN212 and CN215 on the ADU board are disconnected Correct if any 13 Replace the ADU motor 14 Replace the ADU board 15 Replace the LGC board 16 Check the rollers in the ADU the exit roller and the pressure spring of the equipment Rep...

Page 329: ...any 3 Replace the ADU exit sensor 4 Replace the ADU board 5 Replace the LGC board 6 Is the registration sensor working Perform the input check 03 FAX OFF 7 F 7 Check if the connector CN337 on the LGC board is disconnected from the registration sensor or the harnesses are open circuited Correct if any 8 Replace the registration sensor 9 Replace the LGC board 10 Check the rollers Replace them if the...

Page 330: ...flection rate is lower than the specification is used E030 Power ON jam 1 Open the cover of the unit area whose picture is flashing on the control panel and remove if there is any paper on the transport path Refer to the table below 2 Is the sensor in the jamming area working Perform the input check Refer to the following table 3 heck if the connector on the LGC board is disconnected from the corr...

Page 331: ...cting the SYS board IMG board and LGC board are disconnected 4 Check if the connectors connecting the IMG board and SLG board are disconnected 5 Check if the connectors of the HDD are disconnected 6 Check if the page memory is correctly connected to the connector on the SYS board 7 Replace the page memory 8 Replace the HDD SYS board IMG board and LGC board E091 Motor on time out jam 1 Check if the...

Page 332: ...d the corresponding sensors covers If a jam is occurring in the ADU LCF or PFP check the board in each unit Jamming area Cover Sensor Test Mode Input check Registration area Jam access cover Registration sensor 03 FAX OFF 7 F 1st drawer feed sensor 03 FAX ON 1 G Exit area Fuser cover Exit sensor 03 FAX ON 1 B ADU ADU ADU entrance sensor 03 FAX ON 4 B ADU exit sensor 03 FAX ON 4 A Bypass unit Bypas...

Page 333: ...e switching regulator has blown 5 Replace the LGC board 6 Replace the switching regulator E420 PFP side cover open jam 1 Close the PFP side cover if it is opened Remove if there is any paper before closing it 2 Is the PFP side cover opening closing switch working Perform the input check 03 FAX OFF 2 F 3 Check if the connector CN349 on the LGC board is disconnected from the PFP side cover opening c...

Page 334: ...ridge unit if it is opened Remove if there is any paper before closing it 2 Is the bridge unit cover opening closing detection switch working Perform the input check 03 FAX OFF 5 E 3 Check if the connector CN334 on the LGC board is disconnected from the bridge unit cover opening closing detection switch or the harnesses are open circuited Correct if any 4 Replace the bridge unit cover opening clos...

Page 335: ... RADF jam access cover sensor 5 Replace the RADF board E714 Feed signal reception jam 1 Is the empty sensor working Perform the input check 03 FAX ON 7 B 2 Check if the lever of empty sensor is working normally 3 Check if the connector CN75 on the RADF board is disconnected from the empty sensor or the harnesses are open circuited Correct if any 4 Replace the empty sensor 5 Replace the RADF board ...

Page 336: ...onnection between the RADF board and SLG board and the connection between the RADF board and switching power supply Are the connection of the connectors and joint connectors normal Are the connector pins connected or are the harnesses open circuited 5 Check if the 24V and 5V outputs of the switching power supply are normal 6 Check if the conductor pattern on the RADF board is short circuited or op...

Page 337: ...it 2 Is the RADF opening closing sensor working Perform the input check 03 FAX ON 7 D If it is working properly proceed to 6 If not check 3 to 5 below 3 Check if the connector CN75 on the RADF board is disconnected from the RADF opening closing sensor or the harnesses are open circuited Correct if any 4 Replace the RADF opening closing sensor 5 Replace the RADF board 6 Is the RADF opening closing ...

Page 338: ...lace the bridge unit gate solenoid 9 Replace the LGC board 10 Does the transport roller of the bridge unit work when the fuser motor is rotated Perform the output check 03 113 163 If it is working properly proceed to 12 If not check 11 below 11 Check the drive system of the equipment and bridge unit 12 Check if the rollers in the exit roller the pressure spring and the bridge unit are worn out E93...

Page 339: ...or incorrect installation or breakage of the entrance sensor S1 3 Is the gap between the flapper and entrance roller shaft other than 0 60 0 20mm when the gate solenoid SOL2 is pulled 4 Is the harness between the entrance motor M1 and the finisher control PC board CN7 disconnected or open circuited 5 Is the harness between the gate solenoid SOL2 and the finisher control PC board CN22 disconnected ...

Page 340: ...sensor MJ 1101 1 Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is 2 Is the paper size used shorter than the size specified in the specifications 3 Check if the connectors CN7 and CN22 on the finisher controller PC board are disconnected from the entrance sensor S1 and the transport sensor S2 or the harnesses are open circuited Correct ...

Page 341: ...es are open circuited Correct if any 3 Is the inlet sensor working properly Check the movement of the actuator 4 Replace the inlet sensor 5 Replace the finisher controller PC board EA31 Transport path paper remaining jam MJ 1101 1 Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is 2 Check if the connector CN22 on the finisher controller ...

Page 342: ...1 1 Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is 2 Check if the connector J110 on the finisher controller PC board is disconnected from the Joint switch SW1 or the harnesses are open circuited Correct if any 3 Replace the Joint switch 4 Replace the finisher controller PC board MJ 1101 1 Close the front cover or the stationary tray ...

Page 343: ...rival jam MJ 1030 1 Check if there is any paper in the finisher or on the transport path of the equipment or on the stapling tray Remove it if there is 2 Check if the connector CN2 on the finisher controller PC board is disconnected from the stapler or the harnesses are open circuited Correct if any 3 Check if the connector on the finisher controller PC board is disconnected from the inlet sensor ...

Page 344: ... between the stack transport motor M5 and the finisher control PC board CN10 disconnected or open circuited 3 Replace the sensor 4 Replace the finisher controller PC board MJ 1031 1 Check if the connector J111 on the finisher controller PC board is disconnected from the stack edging HP sensor SR8 or the harnesses are open circuited Correct if any 2 Check if the connector J111 on the finisher contr...

Page 345: ...J 1030 1 Check if there is any paper on the transport path of the saddle stitcher or the finisher Remove it if there is 2 Is any of the connectors J9 J10 and J13 on the saddle stitcher controller PC board disconnected 3 Check if the connectors on the saddle stitcher controller PC board are disconnected from the No 1 paper sensor PI18 No 2 paper sensor PI19 No 3 paper sensor PI20 vertical path pape...

Page 346: ...r in the finisher saddle stitcher or the on the transport path of the equipment Remove it if there is 2 Is the connector J708 on finisher controller PC board disconnected 3 Is the harness between the finisher controller PC board and inlet sensor PI33 open circuited 4 Is the inlet sensor working properly Check the movement of the actuator 5 Replace the sensor 6 Replace the finisher controller PC bo...

Page 347: ...k if the harnesses and the punch HP sensor S4 are connected properly Correct if any 4 Check if the wiring of the hole punch controller PC board HP board and the punch motor M3 is proper Correct if any 5 Replace the punch motor M3 6 Replace the hole punch control PC board 6 2 11 Other paper jam EAD0 Print end command time out jam 1 Is the drum motor rotating normally 2 Replace the SYS board 3 Repla...

Page 348: ...ontrol PC board ED12 Shutter home position error MJ 1101 1 Open and close the shutter If there is any mechanical problem fix its mechanism 2 Check if the connectors on the finisher controller PC board are disconnected from the shutter opening closing sensor S4 and the shutter clutch CLT1 or the harnesses are open circuited Correct if any 3 Replace the shutter clutch CLT1 4 Replace the shutter open...

Page 349: ... circuited Correct if any 3 Replace the paddle motor M8 4 Replace the paddle home position sensor S3 5 Replace the finisher controller PC board ED16 Buffer tray home position error MJ 1101 1 Open and close the buffer tray guide If there is any mechanical problem fix its mechanism 2 Check if the connectors on the finisher controller PC board are disconnected from the buffer tray home position senso...

Page 350: ...n the LGC board is disconnected 7 Check if the connector pins are disconnected or the harnesses are open circuited 8 Check if the conductor patterns on the PFP motor board PFP board and LGC board are short circuited or open circuited 9 Replace the PFP motor 10 Replace the PFP board 11 Replace the LGC board YES Is the LED on the PFP motor board lit without flashing NO 1 Check if the connector pins ...

Page 351: ...ductor pattern on the LGC board is short circuited or open circuited 5 Replace the tray up motor 6 Replace the LGC board YES Is the tray up sensor working Perform the input check 03 FAX OFF 4 B 4 A NO 1 Check if the connector of the sensor is disconnected 2 Check if the connector CN348 on the LGC board is disconnected 3 Check if the slit reaches the sensor 4 Check if the connector pins are disconn...

Page 352: ...d LGC board are short circuited or open circuited 6 Replace the tray up motor 7 Replace the PFP board 8 Replace the LGC board YES Is the tray up sensor working Perform the input check 03 FAX OFF 2 H 8 H NO 1 Check if the connector of the sensor is disconnected 2 Check if any of the connectors CN241 CN247 and CN248 on the PFP board is disconnected 3 Check if the connector CN349 on the LGC board is ...

Page 353: ...en circuited 6 Replace the LCF tray up motor 7 Replace the LCF board 8 Replace the LGC board YES Are the LCF tray up sensor and LCF tray bottom sensor working Perform the input check 03 FAX OFF 0 F 9 A NO 1 Check if the connectors of the sensors are disconnected 2 Check if any of the connectors CN100 CN104 and CN105 on the LCF board is disconnected 3 Check if the connector CN349 on the LGC board i...

Page 354: ...cuited or open circuited 6 Replace the LCF end fence motor 7 Replace the LCF board 8 Replace the LGC board YES Are the LCF end fence home stop position sensors working Perform the input check 03 FAX OFF 0 A 0 B NO 1 Check if the connectors of the sensors are disconnected 2 Check if either of the connectors CN100 or CN107 on the LCF board is disconnected 3 Check if the connector CN349 on the LGC bo...

Page 355: ... disconnected or the harnesses are open circuited 2 Check if the conductor patterns on the LCF transport motor board LCF board and LGC board are short circuited or open circuited 3 Check if the PLL lock signal CN102 3 pin output from the LCF board is always L level 4 Check if the voltage supplied to the microcomputer input terminal IC103 17 pin is always L level 5 Replace the LCF transport motor 6...

Page 356: ...uits of the SLG board are abnormal NO 1 Check if the connector pin is disconnected or the harness is short circuited or open circuited 2 Check if the conductor pattern on the SLG board is short circuited or open circuited 3 Replace the SLG board 4 If the model of the firmware downloaded is incorrect a C270 error exposure lamp blinks twice occurs If the exposure lamp blinks twice download the corre...

Page 357: ...ly unit AC output connector CN408 CN409 and LGC I F connector CN404 CN405 6 Check if the power supply unit is abnormal Replace the power supply unit 4 Check the LGC board 1 Check if the connectors CN333 CN345 and CN361 are disconnected 2 Check if the conductor pattern on the LGC board is short circuited or open circuited 3 Replace the LGC board 5 Clear the status counter After repairing the matter...

Page 358: ...48 Heater lamp lights continuously for a certain period of time when the pressure roller temperature during ready status is higher than the specified 1 Check the power supply and fuser unit 1 Check if the fuser unit is installed properly 2 Check if foreign matter or paper in the fuser unit is plugging up the monitoring opening of the fuser belt thermopile 3 Check if the opening of the fuser belt t...

Page 359: ...e 3 Check the LGC board 1 Check if the connectors CN333 CN345 and CN361 are disconnected 2 Check if the conductor pattern on the LGC board is short circuited or open circuited 3 Replace the LGC board 4 Reset the status counter 1 Turn the power ON while 0 and 8 are pressed simultaneously 2 Key in 400 and then press the START button 3 Reset the displayed current status counter value 38 39 48 or 49 t...

Page 360: ...The error occurred during printing 34 C4B0 IGBT overheating abnormality 1 Check the LGC board 1 Check if the conductor pattern on the board is short circuited or open circuited 2 Check if SRAM is mounted 3 Replace the LGC board 2 Clear the status counter Change the values 30 or above or 4 of the status counter 08 400 to 0 C4B1 Fuser unit destination selection abnormality 1 Check if the fuser unit ...

Page 361: ...board and SLG board is disconnected or open circuited 2 Check if the conductor pattern on the RADF board is short circuited or open circuited 3 Check if the conductor pattern on the SLG board is short circuited or open circuited 4 Replace the RADF board 5 Replace the SLG board C570 Communication error between Engine CPU and IPC board 1 Check if the LGC board and IPC board are connected properly 2 ...

Page 362: ...the IMG board connector CN422 and the SYS board connector CN135 is disconnected 7 Check if the conductor patterns on the IMG board LGC board and SYS board are short circuited or open circuited 8 Replace the LGC board if no problem is found in steps from 1 to 7 above 9 If the problem is not corrected with the replacement of the LGC board reinstall the removed LGC board and replace the SYS board 10 ...

Page 363: ...ctor CN354 is disconnected 3 Check if the connector CN422 on the IMG board and the connector CN135 on the SYS board are completely inserted 4 Check if the connector pin between the IMG board connector CN422 and the SYS board connector CN135 is disconnected 5 Check if the conductor patterns on the IMG board LGC board and SYS board are short circuited or open circuited 6 Replace the LGC board if no ...

Page 364: ...ted 4 Check if the connector CN422 on the IMG board and the connector CN135 on the SYS board are completely inserted 5 Check if the connector pin between the IMG board connector CN422 and the SYS board connector CN135 is disconnected 6 Check if the conductor patterns on the SLG board IMG board and SYS board are short circuited or open circuited 7 Replace the SLG board if no problem is found in ste...

Page 365: ... abnormality 1 Check if the conductor pattern on the SLG board is short circuited or open circuited 2 If there is no problem found in the check 1 above check the combination of the firmware version of the system ROM engine ROM and scanner ROM Reinstall the scanner ROM firmware 3 If an error occurs after step 2 above has been performed replace the SLG board ...

Page 366: ...ce the LGC board 9 Replace the laser optical unit YES Is the printed image distorted YES e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 1 Check if the connector CN343 on the LGC board is almost disconnected 2 Check if the relay connector J506 is almost disconnected 3 Check if the harness is almost open circuited or the connector pin is almost disconnected 4 Check if the conductor pattern on the LGC b...

Page 367: ...SNS board open circuited broken or disconnected Are the relay connector J503 disconnected or almost disconnected Are they locked with the latches YES 1 Reconnect the harness 2 Replace the laser optical unit 3 Replace the LGC board NO Is the pin CN405 4 on the power supply unit 5V NO 1 Check if there is any abnormality in the harness e g if it is caught between the power supply unit and the LGC boa...

Page 368: ...ed or open circuited 5 Replace the shutter motor 6 Replace the LGC board YES Is the laser shutter working NO 1 Check and correct the mechanism of the laser shutter 2 Check if the shutter plate is assembled correctly YES Is the shutter motor assembled correctly NO 1 Check if the positioning of the gear and the rack is correct 2 Check if the distance between the gear and the rack is proper 3 Check i...

Page 369: ...the converter PC board 6 Replace the finisher control PC board MJ 1101 1 Check if the MJ 1101 is set as the specified finisher on the equipment 2 Check if the harness connecting the converter PC board and the finisher controller PC board is disconnected or open circuited 3 Check if the conductor pattern on the converter PC board is open circuited or short circuited 4 Check if the conductor pattern...

Page 370: ...ace the buffer tray guide motor M3 2 Replace the finisher control PC board MJ 1101 Is there any mechanical problem when the buffer roller is rotated YES Fix the drive mechanism NO Is the harness between the buffer roller drive motor M6 and the finisher control PC board CN18 disconnected or open circuited l YES Reconnect the connector securely Replace the harness NO 1 Replace the buffer roller driv...

Page 371: ...ly Replace the sensor NO 1 Replace the movable tray shift motor M7 2 Replace the finisher control PC board MJ 1101 Is there any mechanical problem when the actuator of the movable tray paper full sensor S16 is moved YES Fix the mechanism NO Is there a disconnection of the connector incorrect installation or breakage of the movable tray paper full sensor S16 l l YES Connect the connector securely R...

Page 372: ...the front alignment motor M9 MJ 1030 Is the wiring between the stapler and finisher controller PC board correct NO Correct the wiring YES 1 Replace the stapler 2 Replace the finisher controller PC board MJ 1031 1 Check if the connectors J112 J113 on the finisher controller PC board is disconnected from the stapler or the harnesses are open circuited Correct if any 2 Replace the staple unit 3 Repla...

Page 373: ...e stapler unit shift motor M4 and the finisher control PC board CN5 disconnected or open circuited l YES Reconnect the connector securely Replace the harness NO Replace the finisher control PC board MJ 1030 Is the stapler shift home position sensor PI40 working normally NO Replace the sensor YES Is the wiring between the finisher controller PC board and the stapler shift motor M35 correct NO Corre...

Page 374: ...sensor 4 Replace the finisher control PC board MJ 1030 Is the problem solved by turning the power of the equipment OFF and ON YES End NO 1 Replace the finisher controller PC board 2 Replace the punch controller PC board MJ 1031 Is the problem solved by turning the power of the equipment OFF and ON YES End NO Replace the finisher controller PC board MJ 1101 Is the error recovered when the power of ...

Page 375: ...e saddle stitcher controller PC board MJ 1030 Are the front and rear stitchers and their stands installed properly NO Install them properly YES Are the stitcher home position switches SW7 SW5 and stitcher motors M7 M6 on the front and rear stitchers working normally NO Replace the front or rear stitcher YES Replace the saddle stitcher controller PC board MJ 1030 Is the alignment plate home positio...

Page 376: ...eplace the sensor YES Is the paper positioning plate drive mechanism normal NO Fix the mechanism YES 1 Replacing the paper positioning plate motor M4 2 Replace the saddle stitcher controller PC board MJ 1030 Are the guide home position sensor PI13 paper pushing plate home position sensor PI14 and paper pushing plate top position sensor PI15 connected to the saddle stitcher controller PC board NO C...

Page 377: ...nisher controller PC board and the saddle stitcher controller PC board connected NO Connect the wiring YES 1 Replace the finisher controller PC board 2 Replace the saddle stitcher controller PC board You receive a CC30 error when the EA70 error occurs three times in succession MJ 1101 Is there any mechanical problem when the stack transport belt is moved YES Fix the mechanism NO Is the harness bet...

Page 378: ...lace the harness NO 1 Replace the transport motor M2 2 Replace the finisher control PC board MJ 1030 Is the swing unit home position sensor PI35 normal NO Replace the sensor YES Is the wiring between the finisher controller PC board and the swing motor M36 correct NO Correct the wiring YES Is the swing mechanism normal NO Fix the mechanism YES 1 Replace the swing motor 2 Replace the finisher contr...

Page 379: ...1 Replace the horizontal registration motor M62 2 Replace the punch controller PC board 3 Replace the finisher controller PC board The CC51 error will be displays when the ED11 error occurs three times in succession or during the initial operation MJ 1101 When MJ 6101 is installed Is there any paper remaining on the transport path YES Remove the paper NO Rotate the sideways adjustment motor M2 Doe...

Page 380: ...the skew home position sensor S2 and its wiring correct NO Replace the sensor Correct the wiring YES Is the wiring between the hole punch control PC board HP and skew adjustment motor M1 correct NO Correct the wiring YES 1 Replace the skew adjustment motor M1 2 Replace the hole punch control PC board HP MJ 1030 when MJ 6004 is installed Are the punch home position sensor PI63 and punch motor clock...

Page 381: ...d punch motor M3 correct NO Correct the wiring YES 1 Replace the punch motor M3 2 Replace the hole punch control PC board HP MJ 1101 When MJ 6101 is installed Is the conductor pattern on the hole punch control PC board HP open circuited or short circuited YES Replace the hole punch control PC board HP NO Replace the finisher control PC board MJ 1101 When MJ 6101 is installed Is the conductor patte...

Page 382: ...d rear sides of the stack tray leveled NO Level them YES Is the tray clock sensor SR9 working properly NO Replace the sensor YES Are the tray lower limit sensor SR5 tray 500 sensor SR4 and tray safety switch SW2 working properly NO Replace the sensor or sensor controller PC board YES Does the voltage between the pins J114 1 and 2 on the finisher controller PC board become 24V when the tray shift m...

Page 383: ...lutch 2 Replace the finisher controller PC board MJ 1030 Is the rear end assist guide home position sensor PI39 normal NO Replace the sensor YES Is the wiring between the finisher controller PC board and the rear end assist motor M39 correct NO Correct the wiring YES Is there any problem with the rear end assist mechanism YES Fix the rear end assist mechanism NO 1 Replace the rear end assist motor...

Page 384: ...peration MJ 1101 Is there any mechanical problem with the paddle is rotated YES Fix the mechanism NO Is the harness between the paddle motor M8 and the finisher control PC board CN6 disconnected or open circuited l YES Reconnect the connector securely Replace the harness NO 1 Replace the paddle motor M8 2 Replace the finisher control PC board MJ 1030 When MJ 6004 is installed Is the problem solved...

Page 385: ...d 7 Replace the finisher control PC board MJ 1101 When MJ 6101 is installed 1 Is the error recovered when the power of the equipment is turned OFF and then back ON 2 Check if the MJ 1101 is set as the specified finisher on the equipment 3 Check if the harness connecting the converter PC board and the finisher controller PC board is disconnected or open circuited 4 Check if the harness connecting t...

Page 386: ... and the surrounding hardware if not 3 Check if the connectors CN337 CN346 and CN358 of the LGC board are disconnected from the laser optical unit or the harnesses are open circuited 4 Check if there is any stain or scratch on the glass surface of the laser optical unit Clean or correct if there is 5 Check if there is any stain on the image quality sensor and Image position aligning sensors 6 Chec...

Page 387: ...detection abnormality Go to 23 4 M on the rear side detection abnormality 1 Go to 23 8 M on the front side detection abnormality 1 Go to 23 12 M on the front and rear sides detection abnormality Go to 23 16 C on the rear side detection abnormality 1 Go to 23 32 C on the front side detection abnormality 1 Go to 23 48 C on the front and rear sides detection abnormality Go to 23 64 K on the rear side...

Page 388: ...Check the following items if the image position aligning sensors are not operating normally Both G and H are changed The image position aligning sensors on both sides are operating normally G remains same The image position aligning sensor on the rear side is not operating normally H remains same The image position aligning sensor on the front side is not operating normally Both G and H remain sam...

Page 389: ... the laser shutter opening closing status 1 Take off the developer unit so that the laser shutter can be seen Clean around the laser shutter if the toner or developer material is spilled over 2 Turn the power ON while 0 and 3 are pressed simultaneously 3 Key in 417 03 417 Laser shutter opening closing status 4 Press the START button repeatedly to open and close the shutter alternatively Abnormal I...

Page 390: ...igh voltage harness or connection defect If no problem is found check the laser optical unit Normal If the density level is low on both front and rear sides is the image printed normally in cases other than noted above NO Check the following items 1 Check if the photoconductive drum and the transfer belt are rotating If not correct their mechanism 2 Check if there are abnormal stain large breaking...

Page 391: ...for supplying power to the transfer belt unit is deformed Replace the spring if it is deformed CE10 Image quality sensor abnormality OFF level Checking the image position aligning sensor Checking the power supply Is the connector of the image quality sensor or the connector CN337 on the LGC board disconnected Is the harness between the LGC board and the image quality sensor or the harness between ...

Page 392: ...eck if the sensor shutter is opening or closing normally Opening 03 125 Closing 03 175 If the sensor shutter is not opening or closing check if it is damaged or there is any abnormality in the sensor shutter solenoid Check the connector and the harness between the sensor shutter solenoid and the LGC board LGC CN337 8pin 9pin 3 Slide the sensor shutter so that the sensor surface can be seen 4 Clean...

Page 393: ... banding White spots Poor transfer Uneven image density Faded image low density Uneven light distribution Blotched image Blank print including when one of the YMCK colors is not printed Correct the abnormal image Proceed to step 5 4 Replace the image quality sensor or the LGC board 5 Set the values of Image quality closed loop control Contrast voltage 08 556 and Image quality closed loop control L...

Page 394: ...the LGC board are disconnected from the laser optical unit or the harnesses are open circuited 4 Check if there is any stain or scratch on the glass surface of the laser optical unit Clean or correct if there is 5 Check if there is any stain on the image quality sensor and Image position aligning sensors 6 Check if the sensor shutter is working properly If the error still occurs check the followin...

Page 395: ... image quality control 05 396 and make sure it is completed normally Error CE40 does not appear Then perform Automatic gamma adjustment Chapter 3 7 1 and 3 8 1 Under 628 Y M C and K 628 or above Y M C and K High density pattern abnormality Check if the laser shutter is working properly Procedure 1 Take off the developer unit so that the laser shutter can be easily seen Clean around the laser shutt...

Page 396: ... on the LGC board or the connector of the temperature humidity sensor disconnected Is the harness between the LGC board and the temperature humidity sensor disconnected YES Connect the connector securely Replace the harness NO 1 Replace the temperature humidity sensor 2 Replace the LGC board Is the harness between the LGC board and the drawer connector for developer unit disconnected Is the harnes...

Page 397: ...ensor and joint connectors are disconnected 2 Check if there is any foreign matter such as grease in the detection area of the drum switching detection sensor 3 Check if the connector CN339 on the LGC board is disconnected 4 Check if the LGC board is short circuited or open circuited 5 Check if the connector pins are disconnected or the harnesses are open circuited 6 Replace the drum switching sen...

Page 398: ... normal Fig 6 1 Are the drum phase sensors Color drum phase sensor S43 and K drum phase sensor S44 are operating properly Perform the input check Color 03 1 F K 03 1 E NO 1 Check if the connector of the drum phase sensors S43 S44 and joint connectors are disconnected 2 Check if the connector CN339 on the LGC board is disconnected 3 Check if there is any foreign matter such as grease in the detecti...

Page 399: ...o toner sensor Y abnormality lower limit Color toner low density When you check the printing status to find out that the color printing ratio is less than 5 color toner low density might be the cause Turn the code 08 2692 Prevention of color toner low density ON OFF setting to ON and then set number of sheets to be judged at the code 08 2693 Prevention of color toner low density Judged number of s...

Page 400: ... 5 Check if the conductor pattern on the LGC board is short circuited or open circuited 6 Replace the waste toner paddle motor 7 Replace the LGC board YES Is the waste toner paddle motor lock detection sensor operating normally Perform output check 03 FAX OFF 1 C NO To judge it is an error check if the sensor detects each status of normal display and highlighted display 1 Check if the connector or...

Page 401: ...onductor pattern on the LGC board is short circuited or open circuited 6 Replace the waste toner paddle motor 7 Replace the LGC board YES Is the auger lock detection sensor operating normally Perform output check 03 FAX ON 2 G NO To judge it is an error check if the sensor detects each status of normal display and highlighted display 1 Check if the connector or the relay connector of the auger loc...

Page 402: ...lace the registration motor 6 Replace the LGC board YES Is the 2nd transfer roller position detection sensor S29 working properly Perform the input check 03 FAX ON 2 F NO 1 Check if the connector or joint connectors of the 2nd transfer roller position detection sensor are disconnected 2 Check if the connector CN337 on the LGC board is disconnected 3 Check if the connector pins are disconnected or ...

Page 403: ... HDD If the check result is failed replace the HDD 4 Replace the SYS board F106 Point and Print partition damage 1 Turn the power OFF and start up the Setting Mode 08 2 Key in 662 and press the START button Partition clearing is performed 3 Restart the equipment 4 Access TopAccess Click the Administration tab and then click the Maintenance Menu to open Then install the Point and Print driver F107 ...

Page 404: ...etting Mode 08 666 all data in the Electronic Filing are erased Back up the data in the Electronic Filing by using the Electronic Filing Function of TopAccess before the initialization 2 When initializing the shared folder Setting Mode 08 667 all data in the shared folder are erased Back up the data in the shared folder by using Explorer before the initialization 3 When formatting the HDD Setting ...

Page 405: ...ilure Check if the access privilege to the storage directory is writable Check if the server or local disk has a sufficient space in disk capacity 1C40 Image conversion abnormality Turn the power OFF and then back ON Perform the job in error again Replace the main memory and perform the job again 1C60 HDD full failure during processing Reduce the number of pages of the job in error and perform the...

Page 406: ...ror Check if there is an illegal character in the device name Delete the illegal character and reset the appropriate device name 1C6B Terminal mail address error Check the SMTP Authentication method Check if there is an illegal character in the Terminal mail address Set the correct SMTP Authentication method or delete the illegal character and reset the appropriate Terminal mail address then perfo...

Page 407: ...n the power OFF and then back ON Perform the job in error again 2503 Destination mail address error RFC 503 2504 HOST NAME error RFC 504 2551 Destination mail address error RFC 551 Check if the mail server is operating properly Turn the power OFF and then back ON Perform the job in error again If the error still occurs replace the SYS board 2550 Destination mail address error RFC 550 Check the sta...

Page 408: ...or folder can not be deleted initialize the Electronic Filing using the Setting Mode 08 666 2B32 Electronic Filing printing failure Specified document can not be printed because of client s access being edited etc Check if the specified document exists If no this error would not occur Delete the specified document Perform the job in error again If the specified document can not be deleted initiali...

Page 409: ...ges and perform the job again 2BF1 Exceeding maximum number of documents Backup the documents in the box or folder to PC or delete them 2BF2 Exceeding maximum number of folders Backup the folders in the box or folder to PC or delete them 4 Remote scanning related error 2A20 System management module resource acquiring failure Retry the job in error If the error still occurs turn the power OFF and t...

Page 410: ... turn the power OFF and then back ON and perform the job again 2C15 Exceeding file capacity Reset and extend the Maximum send to E mail iFAX size or reduce the number of pages and perform the job again 2C20 System management module access abnormality 2C21 Job control module access abnormality 2C22 Job control module access abnormality Turn the power OFF and then back ON Perform the job in error ag...

Page 411: ... the power OFF and then back ON Perform the job in error again 2C65 SMTP address unset Reset the SMTP address and perform the job Turn the power OFF and then back ON Perform the job in error again 2C66 Server time out error Check if the SMTP server is operating properly 2C67 NIC time out error 2C68 NIC access error 2C6D NIC system error Turn the power OFF and then back ON Perform the job in error ...

Page 412: ...properly and it is inserted securely Check if the power voltage is unstable 6 File sharing related error 2D10 System access abnormality 2D32 File deletion failure 2DA6 File deletion failure 2DA7 Resource acquiring failure Delete some files in the shared folder by using Explorer because of automatic manual file deletion failure in case of 2DA6 Turn the power OFF and then back ON Perform the job in ...

Page 413: ...not completed replace the SYS board 2D30 Directory creation failure 2D31 File creation failure 2D33 File access failure Check if the access privilege to the storage directory is writable Check if the server disc local disk or USB storage device has a sufficient space in capacity 2D40 Image conversion abnormality Turn the power OFF and then back ON Perform the job in error again Replace the main me...

Page 414: ...ments in folder Creating new document is failed Delete some documents in the folder 2D66 Storage capacity full failure during processing Reduce the number of pages of the job in error or set the resolution mode low and perform the job again Check if the server disc local disk or USB storage device has a sufficient space in capacity 2D67 FTP service not available Check if the setting of FTP service...

Page 415: ...icient HDD capacity error 3A60 3A61 3A62 Warning of insufficient HDD capacity These errors occur when the HDD capacity is not sufficient for a temporary concentration of the jobs etc Request the sender to retransmit after a certain period of time or divide the mail into more than one Insufficient HDD capacity error also occurs when printing is disabled for no printing paper In this case supply the...

Page 416: ... B4 A3 B5 LT LG LD or ST Request the sender to retransmit the file in the acceptable paper size 3C50 3C51 3C52 Offramp destination error These errors occur when the FAX number of the offramp destination is incorrect Request the sender to correct the FAX number of offramp destination and then retransmit the mail 3C60 3C61 3C62 Offramp security error These errors occur when the FAX number of the off...

Page 417: ...ction time out error Check if POP3 server to be connected is operating properly Check if the LAN cable is correctly connected 3E30 POP3 login error Check if the POP3 server login name and password set for this equipment are correct 3E40 POP3 Login Type error Check that the login type Auto POP3 or APOP to the POP3 server is correct 3F00 3F10 3F20 3F30 3F40 File I O error These errors occur when the...

Page 418: ...d then perform the printing again 4040 Not being authorized to perform JOB Confirm the administrator for the JOB authorization 4050 Problem in LDAP server connection or LDAP server authorization settings Confirm the administrator for the LDAP server connection or LDAP server authorization settings 4300 Job execution error due to functional restrictions USB direct printing cannot be performed becau...

Page 419: ... on the screen A222 Print job power failure When there are running jobs perform the job in error again after the completion of the running jobs If the error still occurs turn the power OFF and then back ON and perform the job again A290 Limit over error black A291 Limit over error black A292 Limit over error black Clear the limit counter black A2A0 Limit over error color A2A1 Limit over error colo...

Page 420: ...the FAX board is connected properly 5C11 Network FAX transmission error The address specified for the network FAX is not registered on the Address Book Register it 5C20 Data import from TopAccess succeeded Data Address book department or user information have been imported successfully No troubleshooting is required 5C21 Error in data import from TopAccess Data import failed because the specified ...

Page 421: ... board HDD is replaced refer to the respective Notes and Cautions of Replacement of PC boards and HDD in P 7 15 7 2 Precautions Procedures and Settings for Replacing PC Boards and HDD 7 1 1 Hard disk HDD 1 Take off the rear cover 1 Service Manual 3 5 18 Rear cover 1 2 Remove 4 screws 3 Disconnect 2 connectors and take off the HDD case Fig 7 1 4 Remove 6 screws release 1 clamp and take off the brac...

Page 422: ...C BOARDS HDD 7 2 7 1 2 Board cover 5 Remove 4 screws and take off the hard disk 6 Remove 1 screw each and the 2 ground wires Fig 7 3 1 Take off the rear cover 2 Service Manual 3 5 19 Rear cover 2 2 Remove 1 screw and loosen 11 screws Fig 7 4 3 Slide the board cover to take it off Fig 7 5 Ground wire Hard disk Board cover ...

Page 423: ...1 clamp and disconnect 1 connector 3 Remove 1 screw and loosen 3 screws 4 Slide the FAX cover to take it off Fig 7 6 1 Take off the FAX cover P 7 3 7 1 3 FAX cover 2 Remove 2 screws and take off the SYS HDD cooling fan Fig 7 7 1 Take off the board cover P 7 2 7 1 2 Board cover 2 Take off the FAX cover P 7 3 7 1 3 FAX cover 3 Take off the hard disk P 7 1 7 1 1 Hard disk HDD 4 Remove 2 screws and ta...

Page 424: ...OARDS HDD 7 4 7 1 6 IMG board 5 Disconnect 3 connectors and the USB terminal Fig 7 9 6 Remove 7 screws release 2 locking supports and take off the SYS board Fig 7 10 1 Take off the SYS board P 7 3 7 1 5 SYS board 2 Disconnect 2 connectors 3 Remove 6 screws and slide the IMG board to take it off Fig 7 11 SYS board IMG board ...

Page 425: ... P 7 2 7 1 2 Board cover 2 Disconnect 19 connectors 3 Remove 8 screws and slide the LGC board to take it off Fig 7 12 1 Take off the rear cover 3 Service Manual 3 5 20 Rear cover 3 2 Remove 1 screw and take off the connector cover 3 Disconnect 3 connectors Fig 7 13 4 Disconnect 7 connectors 5 Remove 2 screws 6 Slightly lift up the switching regulator and release the hook Fig 7 14 LGC board Connect...

Page 426: ...2330C 2820C 2830C 3520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS HDD 7 6 7 Tilt the switching regulator to the front side and take it off Fig 7 15 Switching regulator ...

Page 427: ... 4520C REPLACEMENT OF PC BOARDS HDD 7 7 7 1 9 High voltage transformer HVT 1 Take off the switching regulator P 7 5 7 1 8 Switching regulator 2 Disconnect 22 connectors Fig 7 16 3 Remove 7 screws 4 Release 2 locking supports and take off the high voltage transformer Fig 7 17 High voltage transformer ...

Page 428: ...oard 1 Take off the right lower cover Service Manual 3 5 13 Right lower cover 2 Take off the rear cover 3 Service Manual 3 5 20 Rear cover 3 Note Release the optional connector KD 1023 1024 from the filter bracket if it is connected Fig 7 18 3 Disconnect 2 relay connector of the filter bracket Fig 7 19 4 Release 2 clamps Fig 7 20 Optional Connector ...

Page 429: ...Disconnect 5 connectors from the FIL board and take off the filter bracket Note The connector connected to CN497 on the FIL board can be disconnected on the relay connector side Fig 7 22 7 Remove 1 binding band 8 Remove 2 Faston terminals Note Be sure to use the correct harness black or white when assembling 9 Remove 2 screws release 2 locking supports and take off the FIL board Fig 7 23 Filter br...

Page 430: ...PC BOARDS HDD 7 10 7 1 11 Board case 1 Take off the board cover P 7 2 7 1 2 Board cover 2 Remove 5 screws Fig 7 24 3 Disconnect the USB terminal and 1 connector from the SYS board 4 Disconnect the 1 connector from the IMG board Fig 7 25 5 Disconnect 2 connectors from the LGC board Fig 7 26 IMG Board SYS Board LGC board ...

Page 431: ...s reserved e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C REPLACEMENT OF PC BOARDS HDD 7 11 6 Release harnesses from 4 clamps Fig 7 27 7 Open the board case Note Open the board case gently during maintenance work or similar Fig 7 28 Board case ...

Page 432: ...r 2 Release 2 latches and take off the SRAM board for the LGC board with the case Fig 7 29 3 Release 2 latches and take off the SRAM board for LGC board from the case Fig 7 30 Note The shape of the SRAM board for the LGC board differs from the one for the SYS board Be sure to assemble the correct SRAM board Fig 7 31 Latch Case Latch Latch SRAM board for LGC board Case SRAM board for LGC board SRAM...

Page 433: ...board for SYS board 1 Take off the board cover P 7 2 7 1 2 Board cover 2 Disconnect 2 connectors and take off the HDD Fig 7 32 3 Release 2 latches and take off the SRAM board for the SYS board with the case Fig 7 33 4 Release 2 latches and take off the SRAM board for SYS board from the case Fig 7 34 Latch Case Latch Latch SRAM board for SYS board Case ...

Page 434: ...IBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS HDD 7 14 Note The shape of the SRAM board for the SYS board differs from the one for the LGC board Be sure to assemble the correct SRAM board Fig 7 35 SRAM board for SYS board SRAM board for LGC board ...

Page 435: ...procedure 1 First replace one of the board to be replaced 2 Turn the power ON and confirm that READY is displayed 3 Turn the power OFF 4 Replace another board that requires replacement 5 Repeat steps 2 to 4 The LGC board and IMG board can be replaced without other settings When the HDD requires replacement see 7 2 3Precautions and procedures when replacing the HDD When the SYS board requires repla...

Page 436: ...er or not the HDD has a physical failure when HDD failure is suspected service call F100 108 or 120 occurred Result Description Diagnosis ID VALUE 05 0 Low possibility of physical failure HDDreplacement is not required c5 0 05 From 1 to 999 Defective sector has been reassigned and HDD is recovered HDDreplacement is not required c5 0 05 Any value High possibility of defective sector existence There...

Page 437: ...rate 08 Seek Time Performance This attribute is a measure of a drive s seek performance during normal online operations 09 Power On Hours This attribute is a measure of the total time hours or minutes depending on disk manufacturer the drive has been on 0a Spin Retry Count This attribute is a measure of the total number of spin retries 0c Power Cycle Count This attribute is a measure of the number...

Page 438: ...cian can perform them only when users permit it Some data in the HDD cannot be backed up and can be kept only on the paper When 08 690 is performed the HDD self certificate is not available so the SSL related setting becomes disabled Do not replace the HDD and the SRAM board for the SYS board together A procedure for replacing the HDD is shown below Fig 7 37 Start A Back up data in HDD B Print out...

Page 439: ...up in the Administrator menu of TopAccess Department management data Available Export them in Administrator menu of TopAccess Log data Print Scan FAX Transmission Reception Available Export them in the Administrator menu of TopAccess Import cannot be performed Data in the shared folder Scanned data Saved data of copy FAX transmission Available Copy them to the client computer via the network The d...

Page 440: ... the power is turned OFF 2 Replace the HDD Refer to P 7 1 7 1 1 Hard disk HDD 3 Clear the partitions on the HDD 1 Turn the power ON while pressing 3 and CLEAR button simultaneously 2 When Firmware Version Up Mode appears on the LCD key in 3 to select 3 All Partition Delete and Create Loader Partition and then press the START button 3 When Initialize completed is displayed on the LCD clearing of th...

Page 441: ...o B Print out FUNCTION LIST FOR MAINTENANCE 2 While pressing 1 and 3 simultaneously turn the power ON Function Mode 3 Compare the lists which were printed before and after the formatting to check the setting items having the different setting values Set the value which was set before the formatting 4 Turn the power OFF H Reset FUNCTION list Reset the fax function by referring to the function list ...

Page 442: ...8 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS HDD 7 22 I Adjust image quality 1 Start up with the Adjustment mode 05 2 Perform Automatic gamma adjustment PPC 05 580 P 3 29 3 2 1 Automatic gamma adjustment 3 Turn the power OFF ...

Page 443: ...re with the USB media See 8 1Firmware Updating with USB Media for details C Check ROM versions System firmware ROM version 08 900 FROM basic section software version 08 920 System firmware internal program version 08 921 Version of UI data in FROM displayed at power ON 08 930 D Reinstall options When any of the options below was installed reinstall a license for the corresponding option following ...

Page 444: ...rocedure below 1 Confirm that the power is turned OFF 2 Replace the SLG board Service Manual 7 6 12 SLG board SLG 3 Update the scanner ROM using the USB Media P 8 5 8 1 Firmware Updating with USB Media 4 Start up with the Adjustment Mode 05 5 Perform Data transfer of characteristic value of scanner SYS board SLG board 05 363 6 Perform Shading correction plate Automatic dust detection adjustment 05...

Page 445: ...ecomes impossible A procedure for replacing the SRAM board is shown below When disposing of the SRAM board perform the items in P 7 33 7 3 3 Precautions when disposing of the SRAM board Fig 7 39 A Replace SRAM board 1 Confirm that the power is turned OFF 2 Take off the Fax Unit GD 1250 if it is installed 3 Replace the SRAM board for the SYS board P 7 13 7 1 13 SRAM board for SYS board Start A Repl...

Page 446: ...not key in 1 and then press the START button 3 When SRAM update Error flags cleared is displayed on the LCD clearing the flag is completed 4 Turn the power OFF D Initialize SRAM board 1 Start up with the Setting Mode 08 2 Initialize the SRAM error 1 When SRAM ERROR DOES IT INITIALIZE is displayed on the LCD check the destination and then press the START button If the destination is not correct key...

Page 447: ...ic value of scanner 05 364 3 Perform Automatic gamma adjustment PPC 05 1642 P 3 29 3 2 1 Automatic gamma adjustment 4 Perform Automatic gamma adjustment PRT 05 1008 P 3 44 3 3 1 Automatic gamma adjustment 5 Turn the power OFF G Initialize settings when FAX Unit GD 1250 is installed 1 Reinstall the FAX Unit GD 1250 2 Start up with the Setting mode 08 3 Set the destination of FAX 08 701 4 Turn the p...

Page 448: ...Turn the power OFF J Reinstall options When any of the options below was installed reinstall a license for the corresponding option following its unpacking instructions Meta Scan Enabler GS 1010 External Interface Enabler GS 1020 IPSec Enabler GP 1080 When GP 1070 Data Overwrite Enabler has been installed F200 service call occurs In this case perform cancelling the F200 service call installing the...

Page 449: ...SRAM board Fig 7 40 A Replace SRAM board 1 Confirm that the power is turned OFF 2 Replace the SRAM board for the LGC board P 7 12 7 1 12 SRAM board for LGC board B Adjust image quality 1 Write down the adjustment values of the following 05 code attached to the rear side of the front cover 2 Start up with the Adjustment mode 05 3 Enter all the adjustment values written down in step 1 Remark However...

Page 450: ... 5 Adjust the image quality control 05 396 6 Perform Tilt motor initial excitation setting 05 4721 7 Perform the enforced position adjustment 05 4719 8 Perform printer related adjustment and scanner related adjustment P 3 15 3 1 8 Image dimensional adjustment at the printing section P 3 20 3 1 9 Image dimensional adjustment at the scanning section 9 Perform Automatic gamma adjustment PPC 05 1642 P...

Page 451: ...data language 1 in HDD Updating System ROM 08 900 System firmware ROM version 08 921 System firmware ROM internal program version Updating OS 08 920 FROM basic section software version Updating Engine ROM 08 903 Engine ROM version Updating Scanner ROM 08 905 Scanner ROM version Updating PFC ROM 08 906 PFC ROM version Updating RADF ROM 08 907 RADF ROM version Updating Finisher ROM 08 908 Finisher R...

Page 452: ...er as a regular one Note This procedure is available only with the one time dongle used for the previous registration since the model information registered in it is utilized Use the same one time dongle and the equipment when registering the Electronic key B Re registration when the equipment is replaced due to malfunction When the equipment has to be replaced due to a malfunction return the Elec...

Page 453: ... 2 5 6 System 08 1424 HDD data clearing type setting forcible clearing This setting is the overwriting method complying with DoD 5220 22 M 0 LOW This is the standard overwriting method This method is used normally 1 MEDIUM This overwriting method is more secure than LOW The erasing time is between LOW and HIGH 2 HIGH This is the most secure overwriting method It takes the longest time to erase dat...

Page 454: ...e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS HDD 7 34 ...

Page 455: ...I data USB media System ROM OS data USB media Download jig PWA DWNLD 350 JIG2 Engine ROM Main firmware USB media Download jig PWA DWNLD 350 JIG2 Scanner ROM Scanner firmware USB media Download jig K PWA DLM 320 Model name Firmware Updating method Reversing Automatic Document Feeder RADF MR 3018 RADF firmware Download jig K PWA DLM 320 Finisher MJ 1101 Finisher firmware Converter firmware Saddle St...

Page 456: ...gine ROM Scanner ROM P 8 27 C Scanner ROM P 8 33 D RADF ROM MR 3018 P 8 35 E Engine ROM P 8 29 F FAX ROM GD 1250 P 8 54 K PWA DLM 320 C Scanner ROM ROM4 ROM5 ROM6 ROM1 ROM2 ROM3 B System ROM PWA DWNLD 350 JIG2 A Master data System ROM Engine ROM Scanner ROM Imaging Acceleration Board ROM USB Storage Device K PWA DLM 320 F FAX ROM GD 1250 ROM4 ROM5 ROM6 ROM1 ROM2 ROM3 E Engine ROM PWA DWNLD 350 JIG...

Page 457: ... ROM MJ 1101 P 8 37 H Hole punch unit ROM MJ 6101 P 8 43 I Converter ROM MJ 1101 P 8 39 J Finisher ROM MJ 1030 P 8 47 K Finisher ROM MJ 1031 P 8 51 K PWA DLM 320 G Finisher ROM MJ 1101 I Converter ROM MJ 1101 K PWA DLM 320 K PWA DLM 320 H Hole punch unit ROM MJ 6101 K PWA DLM 320 J Finisher ROM MJ 1030 K PWA DLM 320 K Finisher ROM MJ 1031 ...

Page 458: ... board When any of above boards is replaced with a new one in the field check the other firmware version used and then update with a corresponding suitable version The firmware master data is not installed on the hard disk provided as a service part When the hard disk is replaced with a new one check the other firmware version used and then write a corresponding suitable version Can t fetch Ver is...

Page 459: ...is program is stored in the USB media Be sure to save this data file to the root directory of the USB media Model specific update program dlFirmWare_2820C_3530C An error occurs at a time of the 4 9 startup unless this program is stored in the USB media Firmware Stored Data file name Remarks Master data Hard disk hdd bin HDD program data System firmware UI data System ROM System control PC board SY...

Page 460: ...plementers Forum Class number 8 08h Mass storage class Sub class number 6 06h SCSI transfer command set Protocol number 80 50h Bulk Only Most common USB media comply with the specification above and can be used for updating However the operation in all the Multi Functional Digital Color Systems and Multi Functional Digital Systems is not necessarily guaranteed since the most of these devices are d...

Page 461: ...talled could be damaged and may not be able to be operated properly Data Overwrite Enabler GP 1070 Meta Scan Enabler GS 1010 External Interface Enabler GS 1020 IPSec Enabler GP 1080 A Update procedure 1 Connect the USB media to the PC and write the model specific folder in which the data file is stored Store the update program loader mentusb2 o in the root directory and store the model specific up...

Page 462: ...quipment and connect the device properly Then repeat the procedure from 4 If any of the error messages below is displayed confirm if the update program or the data file in the USB media is correct Then repeat the procedure from 4 Item Condition 1 OS Update firmImage0 bin is written 2 HDD SYS Update hdd bin is written 3 Engine Main Firmware Update T450MWW xxx is written xxx is version 4 Scanner Fir...

Page 463: ...leted is displayed at the bottom of the LCD screen after the updating is completed properly Fig 8 4 Item Remarks 1 OS Update Updating OS data 2 HDD SYS Update Updating Master data and System data 3 Engine Main Firmware Update Updating Engine ROM 4 Scanner Firmware Update Updating Scanner ROM Status display during update Status display when update is completed OS Update FROM write OS Update Complet...

Page 464: ...key data backup error O06 Device error HDD update Error Error number Error content H01 File creation error H02 File decompression error H03 Partition mount error H00 Other errors Engine update Error Error number Error message Error content M01 Time out When the download is requested Communication timeout When the download is requested M02 Time out When the download is written Communication timeout...

Page 465: ...oad is written Communication timeout When the download is written S03 Time out When the download is finished Communication timeout When the download is finished S05 Deletion error When the download is written Deletion error When the download is written S06 Writing error When the download is written Writing error When the download is written S08 Reception status code abnormality When the download i...

Page 466: ... 8 56 8 4 Confirmation of the updated data C Adjustment Perform the adjustment of the equipment Performing Image Quality Control 05 396 P 3 4 3 1 3 Performing Image Quality Control ICQ Adjustment of Color Registration Control 05 4719 P 3 6 3 1 4 Adjustment of Color Registration Control Automatic gamma adjustment PPC 05 1642 using 4 FAX test pattern P 3 29 3 2 1 Automatic gamma adjustment Automatic...

Page 467: ...pdate Update is performed in parallel as shown in the transition diagram below Fig 8 5 Below is an example of the changes of the LCD screen during update System ROM Fig 8 6 Item Selection Screen for Update Update Completed System ROM Engine ROM Scanner ROM 3 Engine Main Firmware Update Master data 4 Scanner Firmware Update 1 OS Update 2 HDD SYS Update ...

Page 468: ...e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 14 Master data Fig 8 7 ...

Page 469: ...8 2008 2011 TOSHIBA TEC CORPORATION All rights reserved e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C FIRMWARE UPDATING 8 15 Engine ROM Fig 8 8 ...

Page 470: ...e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 16 Scanner ROM Fig 8 9 ...

Page 471: ...on the version of the system firmware Therefore confirm in advance that the version is the correct one before updating the Imaging Acceleration Board ROM A Update procedure 1 Connect the USB media to the PC and write the model specific folder in which the data file is stored Store the update program loader mentusb2 o in the root directory and store the model specific update program dlFirmWare_2820...

Page 472: ...n the equipment and connect the device properly Then repeat the procedure from 4 If any of the error messages below is displayed confirm if the update program or the data file in the USB media is correct Then repeat the procedure from 4 Item Condition 1 OS Update For the details see the following page P 8 7 8 1 1 Master data System ROM Engine ROM Scanner ROM 2 HDD SYS Update 3 Engine Main Firmware...

Page 473: ... pressing the number of the item 6 Press the START button Updating starts and the processing status is displayed on the LCD screen 7 Update Completed is displayed at the bottom of the LCD screen after the updating is completed properly Fig 8 12 Item Remarks 5 MEP Firmware Update Updating the Imaging Acceleration Board ROM Status display during update Status display when update is completed MEP Fir...

Page 474: ...SB media Are the USB media installed properly Do the USB media and equipment operate properly When an error occurred and the update failed Update Failed or Failed appears on the screen and an error code appears next to the message The content of each error code is shown below 8 Press the ON OFF button to shut down the equipment and then remove the USB media Imaging Acceleration Board update Error ...

Page 475: ...DATING 8 21 B Confirmation of the updated data After the updating is completed check each data version in the Setting Mode 08 to confirm that the data were overwritten properly P 8 56 8 4 Confirmation of the updated data Note Check that the icon of the Imaging Acceleration Board on the scan menu is displayed in color ...

Page 476: ...C 3520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 22 C Display during the update Below is an example of the changes of the LCD screen during update Imaging Acceleration Board ROM Fig 8 13 ...

Page 477: ... PC board or logic PC board Equipment PWA DWNLD 350 JIG2 48MB Fig 8 14 Important The download jig PWA DWNLD 350 JIG2 is the jig in which the Flash ROM is mounted on the board directly Therefore ROM writer adapter PWA DL ADP 350 is required to write the data to these Flash ROMs Refer to the following to write the data Firmware Stored System ROM OS data System control PC board SYS board Engine ROM M...

Page 478: ...er Use the proper one according to the ROM writer to be used Applicable type of the adapter for the ROM writer can be confirmed by the model name indicated on the board Confirm that the adapter is available for the ROM writer to be used before connecting them If an unapplied adapter is connected the application of the ROM writer judges it as an error and writing the data cannot be implemented Appl...

Page 479: ...FFFF The data may not be written correctly if it is not set Load the data file into the buffer by means of the following settings A 1 System ROM Note Be sure not to confuse different ROM Versions since the file name is identical although the ROM version is different Auto Format Detected Binary From File Normal To Buffer Normal From File Address 0 To Buffer Address 0 Buffer Size 800100 Clear Buffer...

Page 480: ...12 V and then write them When writing the data set the address from 0 to 3FFFFF The data may not be written correctly if it is not set Load the data file into the buffer by means of the following settings B 1 Engine ROM From Address To Address Code 0 800000 FF 800000 8000FF 00 Auto Format Detected Binary From File Normal To Buffer Normal From File Address 0 To Buffer Address 300000 Buffer Size 800...

Page 481: ... able to be operated properly A Update procedure 1 Write the ROM data to be updated to the download jig PWA DWNLD 350 JIG2 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off the cover plate Fig 8 18 4 Connect the download jig with the jig connector CN101 on the SYS board Fig 8 19 5 Press the ON OFF button while simultaneously holding down the 8 and 9 buttons 6 Sel...

Page 482: ...the problems and restart updating from the beginning Is the download jig connected properly Is the updating data written to the download jig properly Do the download jig and the equipment operate properly 9 Turn the power OFF using the main power switch on the right hand surface of the equipment remove the download jig and then install the cover plate 10 Perform the initialization of the updating ...

Page 483: ...t down the equipment during the update The data could be damaged and not be able to be operated properly When servicing the equipment with the power cable plugged in be sure not to touch live sections or motors etc A Update Procedure 1 Write the ROM data to be updated to the download jig PWA DWNLD 350 JIG2 2 Turn the power OFF using the main power switch on the right hand surface of the equipment ...

Page 484: ... it does not start blinking even though 1 min has passed In this case shut down the equipment and check the following items Then clear the problems and restart updating from the beginning Is the download jig connected properly Is the updating data written on the ROM of the download jig properly Do the download jig and the equipment operate properly 11 Turn the power OFF using the main power switch...

Page 485: ...ng Image Quality Control 05 396 P 3 4 3 1 3 Performing Image Quality Control ICQ Adjustment of Color Registration Control 05 4719 P 3 6 3 1 4 Adjustment of Color Registration Control Automatic gamma adjustment PPC 05 1642 using 4 FAX test pattern P 3 29 3 2 1 Automatic gamma adjustment Automatic gamma adjustment PRT 05 1008 using 70 FAX test pattern P 3 44 3 3 1 Automatic gamma adjustment ...

Page 486: ...n to the direction of the ROM Firmware Stored Scanner ROM Scanner firmware Scanning section control PC board SLG board Model name Firmware Stored Reversing Automatic Document Feeder RADF MR 3018 RADF firmware RADF control PC board Finisher MJ 1101 Finisher firmware Finisher control PC board Converter firmware Converter PC board Saddle Stitch Finisher MJ 1030 Finisher firmware Finisher control PC b...

Page 487: ...removing the download jig Do not shut down the equipment during the update The data could be damaged and not be operated properly A Update Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off the right upper cover Fig 8 24 4 Remove the cover plate Fig 8 25 Right upper co...

Page 488: ...following items Then clear the problems and restart updating from the beginning Is the download jig connected properly Is the ROM installed to the download jig properly Is the updating data written on the ROM of the download jig properly Do the download jig and the equipment operate properly 8 Turn the power OFF using the main power switch on the right hand surface of the equipment remove the down...

Page 489: ...aged and not be operated properly A Update Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off the RADF rear cover Fig 8 27 4 Connect the download jig with the jig connector CN81 on the RADF control PC board Fig 8 28 5 Press the ON OFF button while simultaneously holdin...

Page 490: ...own the equipment and check the following items Then clear the problems and restart updating from the beginning Is the download jig connected properly Is the ROM installed to the download jig properly Is the updating data written on the ROM of the download jig properly Do the download jig and the equipment operate properly 7 Turn the power OFF using the main power switch on the right hand surface ...

Page 491: ...and not be operated properly A Update Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Remove 1 screw and take off the board access cover Fig 8 29 4 Connect the download jig with the jig connector CN9 on the Finisher control board Fig 8 30 5 Press the ON OFF button while simu...

Page 492: ...ck the following items Then clear the problems and restart updating from the beginning Is the downloading jig connected properly Is the ROM attached to the downloading jig properly Has the update data been written correctly to the ROM on the jig Is the download jig or the equipment damaged 7 Turn the power OFF using the main power switch on the right hand surface of the equipment remove the downlo...

Page 493: ...ing the converter firmware Be sure to shut down the equipment before installing and removing the download jig Do not shut down the equipment during the update The data could be damaged and not be operated properly A Update Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take...

Page 494: ... rights reserved FIRMWARE UPDATING 8 40 5 Remove the cover plate Fig 8 33 6 Take off the converter PC board from the logic PC board LGC board Fig 8 34 7 Connect the 10 pin side of the harness jig for board connection to the connector CN2 of the converter PC board Fig 8 35 Cover plate CN2 ...

Page 495: ...tons Updating starts and the LED on the download jig lights 11 When the update completes normally the LED on the download jig starts blinking The LED on the download jig starts blinking approx 20 seconds after the update started It is assumed that the update has failed if the LED does not start blinking even after 30 seconds have elapsed In this case shut down the equipment and check the following...

Page 496: ...on cable in the connector CN15 of the finisher control PC board when the hole punch unit MJ 6101 has been installed 14 Install the board access cover 15 Remove the harness jig for board connection from the converter PC board 16 Install the converter PC board in the equipment 17 Install the cover plate and the rear cover 1 B Confirmation of Firmware Version Be sure to install the converter PC board...

Page 497: ... button on the control panel to shut down the equipment 2 Remove the finisher board access cover and change the setting of the DIP SW1 SW1 on the finisher control PC board as shown in the figure below Fig 8 38 3 Press the ON OFF button while simultaneously holding down the 0 and 8 buttons The LED1 on the finisher control panel starts blinking Count the number of times it blinks If the number of bl...

Page 498: ...FIRMWARE UPDATING 8 44 3 Remove 1 screw and take off the finisher board access cover Fig 8 39 4 Release the latches and take off the rear lower cover of the hole punch unit Fig 8 40 5 Remove 3 screws and take off the rear cover of the hole punch unit Fig 8 41 Board access cover Rear lower cover Rear cover ...

Page 499: ... has failed if the LED does not start blinking even after 30 seconds have elapsed In this case shut down the equipment and check the following items Then clear the problems and restart updating from the beginning Is the downloading jig connected properly Is the ROM attached to the downloading jig properly Is the DIP SW4 on the hole punch control PC board set properly Has the update data been writt...

Page 500: ...e value to the one that has been set before the update 12 Change the settings of the DIP SW1 and SW2 on the hole punch control PC board according to the model as shown in the figure below Fig 8 44 13 Install the rear cover of the hole punch unit 14 Install the rear lower cover of the hole punch unit 15 Install the finisher board access cover C Confirmation of the updated data After the updating is...

Page 501: ...during the update The data could be damaged and not be operated properly A Firmware update 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off the finisher rear cover Fig 8 45 Connect the finisher interface cable with the equipment after removing the finisher rear cover 4 Connect...

Page 502: ...d Change the setting of the DIP switch as follows according to the firmware to be updated Note Record the current settings of the DIP switch before changing them After the updating is completed return the DIP switch to the status as record Fig 8 47 DIP switch Updating Finisher Firmware Updating Saddle Stitcher Firmware 1 OFF OFF 2 OFF OFF 3 OFF OFF 4 OFF OFF 5 OFF OFF 6 OFF OFF 7 OFF ON 8 OFF ON ...

Page 503: ...in saddle stitcher section or LED flashes fast at interval of 0 1 sec In this case shut down the equipment and check the following items Then clear the problems and restart updating from the beginning Is the download jig connected properly Is the ROM installed to the download jig properly Is the updating data written on the ROM of the download jig properly Do the download jig and the equipment ope...

Page 504: ...BA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 50 B Confirmation of the updated data After the updating is completed check each data version in Setting Mode 08 to confirm that the data were overwritten properly P 8 56 8 4 Confirmation of the updated data ...

Page 505: ...ling and removing the download jig Do not shut down the equipment during the update The data could be damaged and not be operated properly A Update Procedure 1 Install the ROM to the download jig K PWA DLM 320 Make sure the direction is correct 2 Press the ON OFF button on the control panel to shut down the equipment 3 Take off the hanging finisher MJ 1031 from the equipment Fig 8 49 4 Take off th...

Page 506: ...ox 12 seconds after the update started It is assumed that the update has failed if the LED does not start blinking even after 20 seconds have elapsed In this case shut down the equipment and check the following items Then clear the problems and restart updating from the beginning Is the downloading jig connected properly Is the ROM attached to the downloading jig properly Has the update data been ...

Page 507: ...20C 2330C 2820C 2830C 3520C 3530C 4520C FIRMWARE UPDATING 8 53 B Confirmation of the updated data After the updating is completed check each data version in Setting Mode 08 to confirm that the data were overwritten properly P 8 56 8 4 Confirmation of the updated data ...

Page 508: ...Confirm the following items before turning OFF the power of the equipment Turning OFF the power may clear the data below Confirm that the MEMORY RX LED is OFF and there are no memory reception data Print the Mailbox Relay box report and then confirm that there are no F code data Press the JOB STATUS button to display the screen and then confirm that there are no memory transmission data A Firmware...

Page 509: ...in power switch on the right hand surface of the equipment remove the download jig and then install the cover plate 8 In the FAX Clearing Mode perform the FAX Set Up Confirm the destination setting is correct in the Setting Mode 08 08 201 Destination setting of the equipment 08 701 Destination setting of the FAX machine Turn ON the power while 1 button and button are pressed simultaneously Key in ...

Page 510: ... data language 1 in HDD Updating System ROM 08 900 System firmware ROM version 08 921 System firmware ROM internal program version Updating OS 08 920 FROM basic section software version Updating Engine ROM 08 903 Engine ROM version Updating Scanner ROM 08 905 Scanner ROM version Updating RADF ROM 08 907 RADF ROM version Updating Finisher ROM 08 908 Finisher ROM version 08 911 Hole punch unit ROM v...

Page 511: ... updating procedure below for details P 8 27 8 2 2 System ROM 2 Update Master Data Engine ROM and Scanner ROM using the USB media See the updating procedure below for details P 8 5 8 1 Firmware Updating with USB Media 3 When the update with the USB media for Engine ROM and Scanner ROM failed update these ROMs using the respective download jigs in the table below Important If the equipment cannot b...

Page 512: ...ecting USB update failure A When the update of the System ROM OS data failed USB update failed Update completed Update download jig Check ROM version Update succeeded Replace SYS board Is ROM version correct 8 2 2 System ROM 8 4 Confirmation of the updated data YES YES YES NO NO NO Failed twice or more Update USB Update USB YES NO Failed twice or more ...

Page 513: ...gram data system firmware UI data master data failed Check HDD harness connection Replace HDD YES YES YES YES NO NO NO NO USB update failed Failed twice or more Update USB Update USB Update succeeded Check HDD ROM version 8 4 Confirmation of the updated data Is HDD ROM version correct Update completed Update USB Update succeeded Replace SYS board Update USB ...

Page 514: ...st Mode Turn the power ON with 3 CLEAR ON OFF Clear flags 1 START Replace target board Check harness connection SYS board SYS board 8 2 3 Engine ROM 8 3 1 Scanner ROM NO YES YES YES YES NO NO NO USB update failed Update USB Failed twice or more Update download jig Update succeeded Check ROM version 8 4 Confirmation of the updated data Is ROM version correct Update completed Failed twice or more Up...

Page 515: ...tage input from outside to DC voltage and supplies it to each electric part The DC voltage is divided into the following two lines a Main switch line Power supply used in the entire equipment during image forming process Two kinds of voltage 5 1 V and 12 V are output when the main switch of the equipment is turned ON b Cover switch line Power supply used in the entire equipment during image formin...

Page 516: ...en the ON OFF button on the control panel is pressed for 1 second or more during the auto shut off mode an auto shut off mode recovery signal PWR SW is output and then voltage starts supplying to all the lines if no error was detected 5 Output protection Each output system includes an overcurrent and overvoltage protection circuits a fuse and internal protection circuit This is to prevent the defe...

Page 517: ... 5 1 VB CN406 Pin 4 Output to the Finisher 5 1 VB CN407 Pin 1 and 2 Output to the SLG board RADF 5 1 VB CN410 Pin 1 Output to the FIL board 12 V 12 VA CN402 Pins 13 and 14 Output to the SYS board 12 VB CN402 Pin 18 Output to the SYS board 12 VB CN404 Pin 7 Output to the LGC board 12 VB CN407 Pin 14 Output to the SLG unit The following are 2 output channels for the cover switch line 5 1 V 5 1 VD CN...

Page 518: ...5 1 VA 5 1 VB 5 VS 12 VA 12 VB CN403 For the IMG board 5 1 VB CN404 For the LGC PFP LCF via LGC board 5 1 VB 12 VB CN405 For the LGC board 5 1 VB CN406 For the finisher 5 1 VB CN407 For the SLG board RADF 5 1 VB 12 VB CN410 For the FIL board 5 1 VB Connector Destination Voltage CN405 For the LGC board PFP LCF via LGC board high voltage transformer via LGC board 5 1 VD 24 VD1 24 VD2 24 VD3 CN406 Fo...

Page 519: ...otor M6 Shutter motor M12 ADU motor M22 Internal cooling fan M23 Ozone exhaust fan M24 Fuser exit section cooling fan M25 Laser unit cooling fan M29 Waste toner transport motor M31 EPU cooling fan M33 Auto toner sensor Y S22 Auto toner sensor M S23 Auto toner sensor C S24 Auto toner sensor K S25 1st drawer transport clutch High speed CLT1 1st drawer transport clutch Low speed CLT2 1st drawer feed ...

Page 520: ...VA 5VB 12VA 12VB Center heater lamp Side heater lamp Pressure roller lamp Sub heater lamp SYS EN PWR EN LAMP1ON LAMP2ON LAMP3ON LAMP4ON PWR DN FAN ON_H FAN ON_L CN402 CN407 CN401 CN409 CN5 CN6 CN408 F203 F202 F201 F204 F102 F101 F205 AC DC power supply 12V AC DC power supply 24V Heater lamp control circuit FAN control circuit FIL board Damp heater Main switch Cover interlock switch Switching regul...

Page 521: ...5VA 12VA MAIN PWR EN 5VS ON 5VB 12VB MAIN 24VD 5VD DOOR 5VS MAIN SYS EN 5VS 5VA MAIN RLY ON 5VB 20 to 70ms 50 140ms 30 140ms 70ms or higher 50ms or higher 50ms or higher 20ms or higher 50ms or higher 50ms or lower 20ms or lower 30ms or lower 4 8V or higher 700ms or lower 700ms or lower 700ms or lower 20ms or higher OFF OFF ON 4 8V or higher 11 4V or higher 50ms or higher 50ms or higher 5ms or high...

Page 522: ... SYS EN 5VS 5VA MAIN PWR SW 5VS RLY ON 5VB PWR DN 5VA Shifting to sleep mode Recovering from sleep mode ON Standard 10 or higher Shifting to auto shut off mode 250ms or lower 100ms or lower 100ms or lower 20ms or lower 20ms or lower 100ms or lower 12VB 150ms or lower 5VB Min 0 8ms 3s or lower Recovering from auto shut off mode 100ms or lower 100ms or lower 12VB 150ms or lower 5VB 20ms or lower 700...

Page 523: ... Black Blue Black White White White White White Black Black 1 3 2 4 1B 2B 1A 2A White Black J658 J659 Drum damp heater thermostat Right Drum damp heater thermostat Left 2 1 2 1 2 Drum damp heater Left 1 2 1 Drum damp heater Right White White Black White White Black AC N DRM R SG 5 1VB Black Yellow AC L DRM R AC N DRM L AC L DRM L 2 1 1 2 J652 J64 J63 CN409 AC L AC N BL CENTER AC N BL SIDE J702 Sca...

Page 524: ... White White White Black Black 1 3 2 4 1B 2B 1A 2A White Black J658 J659 Drum damp heater thermostat Right Drum damp heater thermostat Left 2 1 2 1 2 Drum damp heater Left 1 2 1 Drum damp heater Right White White Black White White Black AC N DRM R SG 5 1VB Black Yellow AC L DRM R AC N DRM L AC L DRM L 2 1 1 2 J652 J64 J63 CN409 AC L AC N BL CENTER AC N BL SIDE AC N BL SUB J702 Scanner damp heater ...

Page 525: ...2 33 34 35 36 37 38 39 40 90 89 85 84 83 82 81 80 86 87 88 79 75 74 73 72 71 76 77 78 61 62 63 64 65 66 67 68 69 70 120 119 115 114 113 112 111 110 116 117 118 109 105 104 103 102 101 106 107 108 91 92 93 94 95 96 97 98 99 100 YIDATJ 15 YIDATJ 13 YIDATJ 11 YIDATJ 9 YIDATJ 7 YIDATJ 5 YIDATJ 3 YIDATJ 1 SG MIHDEN 0T MIVDEN 0T SG MIPOSJ 3 MIPOSJ 1 MIDATJ 15 MIDATJ 13 MIDATJ 11 MIDATJ 9 MIDATJ 7 MIDATJ...

Page 526: ...eed clutch H 8 C CLT4 CST2 TR L CLT 2nd drawer transport clutch Low speed H 8 D CLT5 CST2 TR H CLT 2nd drawer transport clutch High speed H 8 D CLT6 CST2 FEED CLT 2nd drawer feed clutch H 8 D CLT7 ADU CLT ADU clutch I 8 B CLT8 SFB FEED CLT Bypass feed clutch I 8 B Symbol Name Figure Wire harness location SOL1 SFB SOL Bypass pickup solenoid I 8 B SOL2 SNR SHUT SOL Sensor shutter solenoid C 7 B Symb...

Page 527: ... 8030 0 to 2 8031 0 to 2 8032 0 to 2 have been added 2 57 8033 0 to 2 8034 0 to 2 8035 0 to 2 8036 0 to 2 8037 0 to 2 8038 0 to 2 8039 0 to 2 8040 0 to 2 8041 0 to 2 have been added 2 62 8150 0 to 2 has been added 2 63 8151 0 to 2 8152 0 to 2 8153 0 to 2 8154 0 to 2 8155 0 to 2 8156 0 to 2 8157 0 to 2 have been added 2 77 8624 8625 8626 have been added 2 82 3631 has been added 2 87 8628 has been a...

Page 528: ...785 3789 3796 3797 3812 3833 3851 3852 3853 3854 3855 3856 3857 3858 3859 3860 3861 3862 3863 8504 8511 8543 8580 8581 8582 8583 8584 8585 8586 8587 8588 8589 8590 0 to 4 8591 8592 8593 8604 8605 8606 8615 8616 8617 8618 8619 8620 8803 8804 8805 8817 8818 9117 9120 9121 9122 9123 9124 9125 9126 9294 9384 9629 9791 9799 9829 9889 9891 9957 9958 9980 9984 0 to 4 have been added 4 8 Added in When 3 S...

Page 529: ...dded 2 84 08 3625 8595 8597 and 8601 have been added 2 85 08 8596 8599 8600 8602 8603 8604 8823 and 9984 have been added 3 4 3 1 3 Performing Image Quality Control has been changed 4 1 4 1 2 Precautions has been changed 4 3 4 1 4 List of codes available for cloning has been added 4 5 The note of 4 1 5 Cloning procedure has been changed 4 8 The note of 4 1 5 Cloning procedure has been changed 4 12 ...

Page 530: ...ite background 2 85 The content of 08 400 has been corrected 2 88 PM counter has been changed to PM sheet counter PM time counter has been changed to PM driving counter 5 1 PM counter has been changed to PM sheet counter PM time counter has been changed to PM driving counter 5 2 PM counter has been changed to PM sheet counter PM time counter has been changed to PM driving counter 5 4 PM counter ha...

Page 531: ...1176 1178 1180 1182 and 1184 have been changed 2 108 08 1186 1188 1190 1192 1194 and 1196 have been changed 2 109 08 1198 1200 1202 1204 and 1206 have been changed 08 1214 has been added 2 110 08 1216 1218 1220 and 1228 have been added 08 1232 and 1240 have been changed 2 111 08 1250 1270 1272 1274 1276 1282 and 1284 have been changed 2 112 08 1286 1290 1292 1294 1298 1300 1302 1306 1308 and 1310 ...

Page 532: ...as been added 5 42 The model name has been added 5 44 The model name has been added The overhauling timing for e STUDIO2020C has been added 6 23 5110 5212 5BD0 5C10 5C11 5C20 5C21 and 5C22 have been added 6 68 The model name has been added 6 122 5110 5212 5BD0 5C10 5C11 5C20 5C21 and 5C22 have been added 9 9 The model name has been added Ver 08 2009 12 21 Page Contents ...

Page 533: ...re for the doctor sleeve gap has been changed 3 70 The adjustment procedure for the doctor sleeve gap has been changed 5 3 An explanation of PM display has been added 5 41 The maintenance part list has been changed 5 42 An illustration item No 15 has been added 6 8 C450 C451 and C452 have been added 6 60 C450 C451 and C452 have been added 7 24 Procedures have been added to 7 2 5 Procedures and set...

Page 534: ...een added How to remove foreign matter inside the developer unit has been added 5 25 The description of the area to be cleaned for the oil seal has been deleted 5 39 An error in the PM KIT has been corrected 6 104 The contents of the error code F200 have been changed 7 18 Fig 7 37 has been changed 7 22 I Adjustment image quality has been added 7 23 The procedure in 7 2 4 Precaution and Procedures ...

Page 535: ...to G5 Recovery blade 6 32 E090 troubleshooting has been changed An item for the page memory has been added 7 18 A note has been added to 7 2 3 Precautions and procedures when replacing the HDD 7 24 A note has been added to 7 2 6 Precautions and procedure when replacing the SRAM board for the SYS board 7 28 The description of 05 code for HVT label has been changed 7 30 7 2 8 Firmware confirmation a...

Page 536: ...anged 08 9965 has been added 5 1 The contents of PM display have been added 5 2 The contents of PM display have been added 5 3 The contents of PM display have been added 6 12 CC90 has been added 6 76 CB80 MJ 1031 has been added 6 85 CC90 has been added 6 118 Imaging Acceleration Board GE 1170 has been added 8 1 8 FIRMWARE UPDATING The item of Imaging Acceleration Board GE 1170 has been added 8 2 8...

Page 537: ...f K 4 system has been added 3 23 10 mm has been corrected to 5 mm 10 0 5 mm has been corrected to 5 0 5 mm 3 25 F Top margin Printer has been deleted 3 26 G Right margin Printer has been deleted 3 27 H Bottom margin Printer has been deleted 3 28 10 0 5 mm has been corrected to 5 0 5 mm 3 31 The codes in the list have been corrected 3 36 Remarks in 3 2 5 Background adjustment has been corrected 3 3...

Page 538: ... 8 Maintenance Part List has been changed 6 89 Color toner low density has been added 6 97 Color toner low density has been added 6 103 Color toner low density has been added 7 4 7 1 5 SYS board Step 6 has been corrected 7 5 7 1 7 LGC board Fig 7 12 has been corrected 7 18 Fig 7 37 has been corrected 7 20 C Print out function list has been corrected to C Print out FUNCTION list 7 21 H Reset functi...

Page 539: ... and 1272 2 109 The codes 1214 1216 1218 1220 and 1228 have been deleted 2 110 The model name e STUDIO2330C has been added in the Remarks fields for the codes 1274 1276 1282 1284 1286 1290 1292 1294 and 1298 2 111 The model name e STUDIO2330C has been added in the Remarks fields for the codes 1300 1302 1306 1308 1310 1312 1314 1316 and 1320 2 112 The default values for the codes 5600 x have been c...

Page 540: ... to the name of the service parts list in No 5 in Notes 5 16 The number of sheets for replacement for the e STUDIO2330C has been added in the x 1 000 sheets field in the table 5 17 The number of sheets for replacement for the e STUDIO2330C has been added in the x 1 000 sheets field in the table 5 20 The number of sheets for replacement for the e STUDIO2330C has been added in the x 1 000 sheets fie...

Page 541: ...GC board 7 28 A new note has been added in 7 2 7 Procedures and settings when replacing SRAM board for LGC board 7 28 The introductory part of 7 2 7 Procedures and settings when replacing SRAM board for LGC board has been corrected 7 28 The illustration of Fig 7 40 has been corrected 7 28 The procedure in A Replace SRAM board has been corrected 7 30 Descriptions in 7 3 Precautions for Disposal of ...

Page 542: ...been changed to turning OFF the power with the main switch 8 35 8 3 5 Hole punch unit firmware MJ 6101 A Checking the hole punch position Step 1 The procedure has been changed to turning OFF the power with the ON OFF but ton Step 3 The procedure has been changed to turning ON the power with the 0 8 and ON OFF buttons Step 4 A procedure to set the DIP SW1 back has been added as step 4 8 37 8 3 5 Ho...

Page 543: ... J1 Transfer belt has been corrected 5 23 Handling precautions and Cleaning procedure of J8 Transfer belt cleaning blade have been added 5 25 M12 in the figure of 5 5 13 Fuser unit has been corrected to M2 5 32 In the table FR KIT FC35 has been corrected to FR KIT FC28 FR FC35 U has been corrected to FR FC28 U and HR FC35 L has been corrected to HR FC28 L 6 100 New items to check have been added t...

Page 544: ...e STUDIO2020C 2330C 2820C 2830C 3520C 3530C 4520C 2008 2011 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD 18 ...

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