Toshiba E-studio18, User Manual

Page: 156 / 172

6 TROUBLESHOOTING
154 Before Calling Service Technician
„
Original/Copy paper-related items
„
Image trouble
Phenomenon Usual cause Countermeasure
Copy paper jams. Copy paper not acceptable for the
equipment is being used. Check if the copy paper is acceptable for the equipment.
P.30 “Paper types not acceptable”
The size of the copy paper in the
drawer or on the bypass tray is
not registered properly in the
equipment. Register the size of the loaded paper properly.
P.38 “Registering the size of paper loaded in the drawer”
P.39 “Registering the size and type of paper loaded on the
bypass tray”
Jammed paper is located in a
place you cannot see easily. See the message on the LCD screen to recheck the position
where the paper jam has occurred.
P.141 “Paper Jams”
There is no gap between the side
guides and paper in the drawer.
Or the gap is too wide. Adjust the gap between the side guides and the paper
properly.
P.31 “Loading paper in the drawer”
Multiple feeding occurs. Sheets of paper clinging to each
other. Fan the paper well and place it again.
Phenomenon Usual cause Countermeasure
The density of the copy image is
light. Toner has run out. “TONER EMPTY” appears on the LCD screen when toner has
run out. Replace the toner cartridge if the message appears.
P.146 “Replacing Toner Cartridge”
The copy density is set lighter. Make the density darker if you use the manual copy density
mode. Or use the automatic copy density mode.
The transfer charger wire is dirty. Clean the transfer charger wire.
P.159 “Cleaning transfer charger”
The density of the copy image is
dark. The copy density is set darker. Make the density lighter if you use the manual copy density
mode. Or use the automatic copy density mode.
The copied image is stained. The platen cover is not lowered
fully. Lower it fully to block outside light.
The original glass or platen sheet
is dirty. Clean them.
P.158 “Regular Cleaning”
The copy density is set darker. Make the density lighter if you use the manual copy density
mode. Or use the automatic copy density mode.
Highly transparent originals such
as OHP films or tracing paper are
used. Place a blank sheet of paper, the same size as the original or
larger, over the original.
The copy image is fogged. There is a slight gap between the
original glass and the original. Lower the platen cover fully so that the original will contact
with the original glass.
The copy paper is damp. Replace with dry copy paper.
The density level of the copy
image is uneven in a horizontal
direction. The transfer charger wire is dirty. Clean the transfer charger wire.
P.159 “Cleaning transfer charger”